• Title/Summary/Keyword: marketing

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Consumer Movements, Consumer Policies, and Firms' Policies for Consumer Satisfaction in Japan (일본의 소비자운동, 소비자정책, 소비자지향적 경영에 관한 소고)

  • 허경옥
    • Journal of the Korean Home Economics Association
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    • v.36 no.3
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    • pp.173-190
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    • 1998
  • This study reviewed both consumer movement and consumer policy of government in Japan. Their evolution since the Second World War will be reviewed and compared multiple periods, after the Second World war till the late 1960s, the period of the 1970s, the period after 1980s. In addition, firms' consumer satisfaction policies were briefly reviewed in order to fully understand consumer protection activities in japan. This study found four major characteristics of consumer protection activities led by both voluntary consumer organizations and government. First, consumer protection policy of government in Japan after the late 1960s was more active than that of consumer movement by consumer organizations. Second, major concerns for consumer protection were variant over time. The major goal in the first stage of period(during the 1960s) was to protect consumer safety from defective and dangerous goods and services, whereas the goal after the late 1970s was extended to cover various areas concerning the quality of life. Those areas refer to the quality of services, the way of sales and marketing, pollution of environment, and the quality of consuming life. Third, this study found that computer networks, aiming at collecting and analyzing the very useful to improve the consuming life of Japanese by providing sufficient consumer information to encourge rational choices of consumers. Forth, a close cooperation between the central and local administrations was crucial for the successful outcome In Japan This paper gives us useful guideline regarding how to improve consumer movement and govemments' policies for protecting consumer in Korea. In addition, other lessons on successful consumer satisfaction policies of Japanese firms may enable Korean firms to shape effective consumer policies of enhancing their competitiveness.

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The Relationship between Impulsive Buying Stimulus and Buying Experience in Cable TV Home Shopping (CATV 홈쇼핑에서의 충동구매 자극 요인과 구매 경험과의 관련성)

  • 서미정;김혜선
    • Journal of the Korean Home Economics Association
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    • v.42 no.3
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    • pp.105-118
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    • 2004
  • Cable TV Home Shopping is one of the popular distribution channels in modem society because of purchasing convenience and saving in shopping time. However, in spite of these advantages, there are some problems because of marketing strategies of many Cable TV shopping companies which stimulate impulse purchases. This study is aimed to find the relationship between buying experience and reaction to impulsive buying stimulus. This study can give a valuable insight in consumer education regarding impulsive purchase behavior in Cable TV home shopping. Study results can also give useful information on the direction of consumer campaign and consumer protection policies. The data was collected by using a questionnaire and the final 496 cases were analyzed by SPSS Win 10.0 program. The major finding were that: 1. Younger, more educated and unmarried consumers tend to response more to impulsive purchasing stimulus. 2. consumers with higher response to impulsive purchasing stimulus had more buying experience, higher shopping frequencies and spent more money in Cable TV home shopping than consumers with lower response. These study results showed that there are some relationship between impulse purchasing stimulus and buying experience in Cable TV home shopping. Therefore, Cable TV Home Shopping companies should provide correct information to the consumers, so they can make resonable decisions. And the consumers should also try to restrain themselves from purchasing impulsively. A law that will regulate all false or exaggerated ads should be provided. To reach righteous and beneficial home shopping culture for both consumer and companies, all these means should be cooperated.

Market Analysis of Cultural Products Sold in Jeonnam Cultural Tourism Festivals (전남지역의 문화관광축제 상품현황 분석)

  • Lee, Mi-Sook;Chung, Kyung-Hee
    • Journal of the Korean Home Economics Association
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    • v.48 no.1
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    • pp.97-110
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    • 2010
  • The purpose of this study was to identify development strategies of high value-added cultural products in order to help promote Jeonnam cultural tourism festivals. In order to achieve this purpose, we carried out a market survey of cultural products sold in cultural tourism festivals held successfully within the Jeonnam area.The subjects of this study were local festivals which were labeled as cultural tourism festivals by the Ministry of Culture, Sports and Tourism from 2000 to 2008. The results of this study were as follows: Firstly, a store survey was conducted to analyze the categories of products on offer. As a result, the most frequent product was accessories (46.2%), followed by clothing and miscellaneous goods (25.2%), ceramic products (14.8%), interior decoration products (9.1%), and stationery (4.6%). Secondly, in the design motif used for cultural products, most products did not contain festival or local images. Cultural products with festival images made up 47.2% of the range, while only 2.3% of products on offer contained local imagery. The remaining 50.3% of cultural products for sale did not use festival or local images. Finally, in terms of materials used, most products used metal (36.7%), followed by textiles (32.9%), ceramic (13.8%), wood (6.2%), plastic (6.2%), paper (3.6%), and leather (0.2%). For price range, 52.4% of product were equal to or below 10,000 won, followed by 33.1% between 10,000-30,000 won. The results of this study showed that the cultural products of Jeonnam festivals lacked symbolism of the region or festival itself. Furthermore, items and the price ranges were not diverse enough. A possible solution would be to address this short coming, but more importantly, design a marketing and commercial strategy tailored towards the promotion of cultural products which contain both regional and festival imageries.

Online Product Information and Visual Imagery: Effects on Mood and Perceived Product Quality (온라인 제품정보와 시각적 심상 : 감정과 제품품질지각에 미치는 영향)

  • Park, Min-Jung
    • Journal of the Korean Home Economics Association
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    • v.47 no.5
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    • pp.23-34
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    • 2009
  • The purpose of this study was to e${\times}$amine the effect of visual imagery stimulated by product information on consumer responses in online shopping conte${\times}$ts. Dual coding theory provided the theoretical framework of the study. The proposed model of the study was e${\times}$amined by conducting an e${\times}$periment using mock apparel websites with a between-subject factorial design: [2 (pictorial information: detailed views vs. no detailed views) ${\times}$ 2 (verbal information: detailed descriptions vs. abstract descriptions)]. A total of 439 female college students participated in the e${\times}$periment, and 433 responses were ultimately used to test the hypotheses. The findings from the results revealed: (1) the main effects of the pictorial and verbal information on visual imagery, and (2) positive relationships between (a) visual imagery and mood, (b) visual imagery and perceived product quality, (c) mood and perceived product quality, and (d) perceived quality and purchase intentions.

Effect of Country Image on Product Evaluation and Purchase Intention of Korean Products: Evidence from Vietnam, Indonesia, and Malaysia (동남아시아 소비자의 한국 국가이미지가 한국제품 평가 및 구매의도에 미치는 영향: 베트남, 인도네시아, 말레이시아를 중심으로)

  • Cho, Eunsun;Lee, Jin-Myong;Rha, Jong-Youn
    • Human Ecology Research
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    • v.55 no.2
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    • pp.153-166
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    • 2017
  • This study examined the effects of the cognitive and affective country image of Korea on product evaluation and purchase intention for Korean products. The research model was developed from relevant literature based on the halo effect model and data was collected using a self-administered online survey of 772 Southeast Asian consumers from Vietnam, Indonesia, and Malaysia. The major findings are as follows. First, analysis of variance revealed that Vietnam consumers have a significantly positive perception compared to Indonesia and Malaysia, regarding the affective country image and purchase intention towards Korean products. Second, results from structural equation model showed that the affective country image has significantly positive effects on product evaluation and purchase intention, which means the affective country image is directly and indirectly connected to purchase intention towards Korean products. However, cognitive country image only has an indirect effect on purchase intention. Third, the results of comparing path coefficient among three countries showed that the direct effect is more effective for consumers in Indonesia and Malaysia, whereas indirect effect has a stronger effect on consumers in Vietnam. Academically, this study contributes to an expansion of understanding the effects of country image by empirically proving the different roles of cognitive and affective dimensions for country image. This study provides practical implications for developing marketing communication strategies for businesses that hope to penetrate Southeast Asian countries.

Investigation of Research Trends in the D(Data)·N(Network)·A(A.I) Field Using the Dynamic Topic Model (다이나믹 토픽 모델을 활용한 D(Data)·N(Network)·A(A.I) 중심의 연구동향 분석)

  • Wo, Chang Woo;Lee, Jong Yun
    • Journal of the Korea Convergence Society
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    • v.11 no.9
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    • pp.21-29
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    • 2020
  • The Topic Modeling research, the methodology for deduction keyword within literature, has become active with the explosion of data from digital society transition. The research objective is to investigate research trends in D.N.A.(Data, Network, Artificial Intelligence) field using DTM(Dynamic Topic Model). DTM model was applied to the 1,519 of research projects with SW·A.I technology classifications among ICT(Information and Communication Technology) field projects between 6 years(2015~2020). As a result, technology keyword for D.N.A. field; Big data, Cloud, Artificial Intelligence, extended keyword; Unstructured, Edge Computing, Learning, Recognition was appeared every year, and accordingly that the above technology is being researched inclusively from other projects can be inferred. Finally, it is expected that the result from this paper become useful for future policy·R&D planning and corporation's technology·marketing strategy.

Analysis and Design of Smart-phone App. for O2O Restaurant Service (O2O 음식점 서비스 개발을 위한 스마트폰 앱의 분석/설계)

  • Cho, Byung-Ho
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.10 no.2
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    • pp.125-132
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    • 2017
  • O2O service contribute to sales increment by marketing of offline store using online. In particular, O2O business allowed various services by smart-phone due to rapid increase of mobile device use and various services depend on customer's location. This O2O service play major roll in real purchase making of offline store. In smart-phone apps. development for O2O service, recent an Object-oriented Analysis and Design Method, that is, UML is more useful method than Structured Analysis and Design Method. Therefore in this paper, Software analysis and design method which is smart-pone app. for O2O restaurant service is presented. Also it shows that this analysis/design method is very useful for the Restaurant O2O Commercial System production.

Recommender System using Association Rule and Collaborative Filtering (연관 규칙과 협력적 여과 방식을 이용한 추천 시스템)

  • 이기현;고병진;조근식
    • Journal of Intelligence and Information Systems
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    • v.8 no.2
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    • pp.91-103
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    • 2002
  • A collaborative filtering which supports personalized services of users has been common use in existing web sites for increasing the satisfaction of users. A collaborative filtering is demanded that items are estimated more than specified number. Besides, it tends to ignore information of other users as recommending them on the basis of information of partial users who have similar inclination. However, there are valuable hidden information into other users' one. In this paper, we use Association Rule, which is common wide use in Data Mining, with collaborative filtering for the purpose of discovering those information. In addition, this paper proved that Association Rule applied to Recommender System has a effects to recommend users by the relation between groups. In other words, Association Rule based on the history of all users is derived from. and the efficiency of Recommender System is improved by using Association Rule with collaborative filtering.

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Product Value Evaluation Models based on Itemset Association Chain (상품군 연관망 기반의 상품가치 평가모형)

  • Chang, Yong-Sik
    • Journal of Intelligence and Information Systems
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    • v.16 no.2
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    • pp.1-17
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    • 2010
  • Association rules among product items by association analysis suggest sales effect among products. These are useful for marketing strategies such as cross-selling and product display etc. However, if we evaluate more practical product values reflecting cross-selling effects, they will be also more useful for the decisions of companies such as product item selection for product assortment and profit maximization etc. This study proposes product value evaluation models with the concept of effective value based on single-item association chain and itemset association chain. In addition to that, we performed experiments with transaction data related to clothing of an online shopping mall in Korea to show the performances of our models. In result, we confirmed that some items increased in effective values compared with their pure values while the others decreased in effective values.

Implementation of Smartphone based Mobile Office for a Logistics Company using HTML5 (HTML5를 이용한 물류기업의 모바일 오피스 구현에 관한 연구)

  • Lim, Yongtaek;Byun, Haegwon;Yoo, Woosik
    • Journal of Information Technology and Architecture
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    • v.9 no.4
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    • pp.433-442
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    • 2012
  • This paper focuses on developing a smartphone-based mobile office system for a logistics company in Korea using HTML5. Mobile office is smart working environment of working out of a company office using mobile devices such as smartphones and portable computers which are connected to the company servers via WiFi or 3G/4G. Recently many companies are introducing mobile office information systems with the smartphone wave, but they are having difficulties in maintaining and updating their systems due to the transformative mobile application platform. Therefore, we need a platform-independent implementation tools for the mobile office application and HTML5 is one of the solution tools. In this paper, we develop mobile and web applications applicable to all kinds of mobile devices such as iOS, android and windows mobile etc using HTML5. The proposed mobile office system consists of groupware, marketing management, reporting module and transportation management system.