• Title/Summary/Keyword: managerial system

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A Study on the Effective Managerial Schemes of an Accredited Engineering Program (공학교육인증 프로그램의 효과적인 운영방안에 관한 연구)

  • Yu, In-Keun
    • Journal of Engineering Education Research
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    • v.10 no.2
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    • pp.62-72
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    • 2007
  • Since the ABEEK has been launched in 2000, many educational programs have been accredited by the ABEEK so far, and lots of programs nationwide are under preparation for the accreditation. However, most of institutes are suffering from the new accreditation system that requires some novel concepts of engineering education, so called, outcomes-based and demand-driven education processes. In this paper, the effective managerial schemes obtained from several years experiences of an accredited program are summarized. Especially, specific contents of the 7 accreditation criteria those need to be periodically documented are recommended and the effective processes for each item are described in detail.

Service Level Agreement: Conceptual Model and Critical Success Factors (아웃소싱의 서비스 수준협약서에 관한 사례연구: 개념적 모형과 성공요인)

  • Kim, Seung-Yoon;Kim, Se-Han;Kim, Jin-Hwa;Nam, Ki-Chan
    • Asia pacific journal of information systems
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    • v.14 no.3
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    • pp.23-55
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    • 2004
  • Interests on Service Level Agreement(SLA), an immanence operating tool for managing the level of the information system service objectively and qualitatively, were raised among IT outsourcing service providers, outsourcers, and operating departments. Yet, only a few domestic conglomerates adopted the SLA, and exact usage of the SLA is currently unknown. Because of the importance of the SLA between a service recipient and a service provider, the agreement is treated with high confidentiality. This raised the problems to organizations which are considering the SLA but lack in the concrete guide line to internalize SLA management process. This study provides the process model of implementation for SLA by conducting multiple case research. The sampled companies are currently implementing the SLA over 1 year of usage period. Factors were used to provide the managerial contribution for implementing the SLA. To analyse the case samples, in-depth interview method was conducted for each sampled company. As a result, if SLA can be used as an immanence managerial tool and can be actively implemented, it will be an strategic tool for various decision making in IT management practice with long term relationship, better shared partnership, and continuous service improvement.

An Empirical Study on the Business Performance Determinants According to Years of Operation in Domestic New Ventures (국내 벤처기업의 업령(業齡)에 따른 성과 결정요인)

  • Lee, Sang-Cheon;Go, Bong-Sang;Yong, Se-Jung
    • IE interfaces
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    • v.17 no.spc
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    • pp.11-19
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    • 2004
  • The purpose of this study is to identify the determinants of new venture performance according to years of operation in the view of integrated research framework. We propose the integrated new ventures performance model which is composed of entrepreneur, organization/resources, industrial environment, strategy/foundation process and availability of supporting systems as corresponding variables to new ventures performance. The determinants of new venture performance according to years of operation are identified through the multi-variate statistical analysis such as moderating regression analysis with the data gathered from 110 executives of venture companies. For internal variables, entrepreneur's managerial ability and technical expertise and employee's ability affect venture's performance increasingly as years of operation increases but resource procurement ability affects decreasingly. Related to external variables, years of operation plays positive moderating role on market size growth and supporting system availability, but negative role on government venture policy for venture performances. Though this study has limitation of small sample, limited questionnaire and performance measure, it has managerial contribution of identifying determinants of new venture performance according to years of operation.

A Correlation Analysis between the Change of Managerial Environment and the Business Performance of Domestic Construction Firms (국내 건설환경 변화와 기업경영성과의 상관관계 분석)

  • Lee, Dong-Hoon;Kim, Sun-Kuk;Shin, Dong-Hwa
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.1
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    • pp.111-121
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    • 2009
  • Because of its unique characteristics, the construction industry tends to be affected by economic environment more than any other industries. The domestic construction industry was forced to change its management pattern and system when it went through the foreign currency crisis, and since then, the construction industry has been growing in terms of quality over last 10 years, breaking from the quantitative performance-oriented growth in the past. The study was intended to integrate the financial data of the companies during the period before and after the foreign currency crisis so as to analyze the effect of environmental changes on management performance of the companies. It was aimed at evaluating the changes to the stability, profitability and the growth potential, and collecting the data on variation of the market scale, price of resources such as material and labor and the financial environment, thereby analyzing the correlation with the management performance. The study, to deal with the difficulties which are anticipated, like the foreign currency crisis experienced in the past, was also intended to identify the correlation between the economic conditions and the performance of the construction companies, using the experimental data in the past.

An Improvement Scheme of Process Quality in The Korean Building Projects (건축프로젝트에 있어서 프로세스 질 관리의 개선에 관한연구)

  • Lee, Ho
    • Journal of Korean Association for Spatial Structures
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    • v.6 no.3 s.21
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    • pp.51-57
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    • 2006
  • The object of this study is to examine the managerial characteristics of the Korean building projects. The study in this paperproposes to investigate the factors that affect process quality not only in the construction phase but also in all three phases (design, construction, and operation) of the whole life cycle of a building project. A questionnaire survey is conducted to investigate the differences in the perceptions of graduate students, professors, designers and practitioners with regard to process quality in building projects. Analyzing these factors helps in revising and improving the Korean existing quality control system and programs. The findings indicate that cooperation of designer's professionals, level of management leadership in promoting quality, ability to operate the facility within design limits are important factors. Theparticipation percentage of "quality" treated in any course/seminar shows only 45%. It is recommended that college programs include courses that treat the administrative aspects involved in the building project and that continuing education programs rover quality training.

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A Development of Career Ladder Program for Nurse in a Hospital (간호사 임상 경력 관리 프로그램 개발)

  • Park, Sung-Hee;Park, Sung-Ae;Park, Kwang-Ok
    • Journal of Korean Academy of Nursing Administration
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    • v.12 no.4
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    • pp.624-632
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    • 2006
  • Purpose: This study is performed to develop the contents of career ladder program for nurses in a hospital. And this study present the appropriate strategies of career ladder program using the clinical ladder in clinical nursing field in Korea. Methods: The method of the study were modified Delphi technique with professional group for identifying nursing domains, steps of career ladder system and managerial strategy. Result: We identified tool of the nursing domains; nursing patient, quality approvement and research, development of human resources, leadership and qualifications of promotion and contents of ladder of each level. We created expected role consisted of clinical ladder and classified 4 steps; novice, competent, proficient, expert. And finally managerial principles and application process are presented in this study. Conclusions: Development of career ladder program at a hospital was not need many time consumption but very important tool of nursing profession. And it is needed to validate and refine the tool developed continuously.

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Effects of the Organization's Empowerment on Organizational Commitment and Service Quality of Employees -Focusing on Dental Hospital's Employees- (조직의 임파워먼트가 직원들의 조직몰입, 서비스품질에 미치는 영향 - 치과병,의원 직원들을 중심으로 -)

  • Kwon, Su-Jin;Choi, Yu-Jin
    • The Korean Journal of Health Service Management
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    • v.5 no.3
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    • pp.101-110
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    • 2011
  • This study analyzed affecting factors of employees working at dental hospitals to the organizational commitment and service quality, and then tried to utilize it as a basic data in executing personnel training policies for dental hospital's practitioners. The survey was conducted from July 1st to July 30th, 2010, and used 193 copies for this research analysis. As a hypothetical verification result through regression analysis, means and capabilities among empowerment factors influenced significant positive (+) effects, and self-determination and influences did not make significant effects. Also, organization commitment was displayed as influencing significant positive (+) effects to the service quality. When considering this research's results as a basement, an alternative for the managerial innovation shall be established for promoting mutual developments of individuals and organization in midst of promptly changing economic environments. That is, a personal training system has to be set up in which more decision-making rights on given assignments of dental hospital's employments are endowed, and then responsibilities are directed to be charged so much by introducing the empowerment concept instead of the managerial technique centering on controls.

A Study of Human Resource Efficiency in Public Corporation Medical Centers (지방공사의료원의 인적자원 효율성평가)

  • 남상요
    • Health Policy and Management
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    • v.10 no.4
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    • pp.75-98
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    • 2000
  • This study applied Data Envelopment Analysis(DEA) and Ratio Analysis and Regression Analysis to a set of Korean Public Corporation Medical Centers to evaluate their relative human resource efficiencies. The output measure used in this study was based on health insurance system which was used in both in-patient departments and out-patient departments. Inputs included working time of the doctors, nurses, technicians, and managerial department staff. Based on the data provided on the inputs and outputs, the analysis showed 23 of the 34 hospitals to be relatively inefficient. Each hospital with an efficiency rating of less than 1 was considered relatively inefficient. In addition, managerial strategies based on dual variables were constructed to indicate the manner In which inefficient hospitals may be made efficient. A subsequent analysis of t-test revealed that the bed occupancy rate, medical revenue per 100beds, value added revenue per staff, medical revenue per staff were statistically significant. The results of this study suggest the DEA is a promising tool for evaluating relative human resource efficiency in hospitals which have multiple inputs and outputs and where the efficient production function is not specifiable with any precision. But it is considered that efficiency evaluations may be most effective]y accomplished by Incorporating a combination of methodologies such as ratio analysis and regression analysis.

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Analytic Model on the Success/Failure Structure of New Product Development by Product Characteristic Grill (제품속성별 신제품개발의 성패구조 분석모형)

  • Gwon Cheol Sin;Lee Jae Ha
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2002.05a
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    • pp.205-211
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    • 2002
  • The purpose of this paper is 1) to extract managerial factor into each cell which is classified by the characteristic grill of new products 2) to construct a management model of new product development for korean companies. For this purpose, the characteristic grill of new products is classified by which is market/technology sphere. Moreover the focus of this analysis is on examination of success/failure factors, which have an important effect upon new product success or failure. The variables for this study were selected from literature survey and pre-interview was implemented specially. The subject of study was project leaders of electronics industry where have taken the leading part in product development activities in Korean manufacturing industries. Enquete survey was conducted in each firm and project managers were asked to respond. Conclusion of this study based on many significant results gained by the various multi-variate analysis are summarized as follows. First, it can he noted that success/failure factors are different by each classified model and characteristic grill of a new product. Second, it has been identified that the important factors of success products were technical & management support and market ability, the important factor of failure product were lacking in ability of technical development and R&D management system construction. This paper presents some useful guidelines in strategic and managerial aspects for development of new products. Concurrently, the model of this study should be a great practical approach for application of actual affairs.

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Optimization of Process Capability Index for Economic Coalify Assurance Level (경제적인 품질보증수준확보를 위한 공정능력지수의 최적화에 관한 연구)

  • 송서일
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.11 no.18
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    • pp.71-80
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    • 1988
  • Process capability implies the qualitative capability of a process, and it is necessary to specify the process capability by quantification and to evaluate the level with the specified standardizaion. But the process capability index is currently used to evaluate the performance of quality control activity. without considering the characteristics of process structure or the economy of management. Here the researcher would like to redefine process capability and emphasize its index may be used as the measure of managerial assessment and the objective of process quality control in full consideration of the economic aspects of process characteristics. Too little or too much process capability causes a loss of or excess. The proper economic level of process capability varies to each process. The procedure of taking the optimum process capability index is derived from the expected profit function, whereas each method is studied in cases of normal process with one-sided specification and two-sided specification. In addition, the process capability index is presented as a method of quality assurance. And an example is exhibited on wrapping process of 'A' company. The results of this study are summarized at follows. First, though the norminalization of the process capability index is possible by the existing methods, the optimum process capability index can vary to the situation of each process. So, the optimum process capability index which is suggested in this dissertation should be used as the standard to assess process capability. Second, the process capability index can take its effect not just in indicating quality control or managerial records but also in the management of high qualify assurance.

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