• Title/Summary/Keyword: managerial support

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A Study on the Interaction between Work-Family of Married Employees (기혼직장인의 직장-가정의 상호작용에 관한 연구)

  • Choung, Sue-In;Lee, Ki-Young
    • Journal of Family Resource Management and Policy Review
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    • v.11 no.1
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    • pp.83-107
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    • 2007
  • The objective of this study is, first of all, to investigate the positive and the negative interaction between the work and family lives of married company employees. Secondly, it is to investigate the variables affecting this matter. The conclusion drawn by the result acquired through process is as follows. First, married company employees feel positive more than negative because of the influence that their families have on their work. Secondly, male employees feel more of the positive influence that family has on their work more than the female employees do. Thirdly, with respect to the type of business, self-employed individuals and specialized managers seemed to have negative influences on the interaction between work and family. Fourthly, it was found that the managerial ability of the individual is a variable that affects both directions. Fifthly, it was observed that variables related to family affect the interaction between work and family in the positive direction. Finally, the negative influence between work and family was decreased by family coherence.

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Factors Influencing BPR Implementation : An Empirical Study of Critical Success Factors and Resistance Management (리엔지니어링 작업의 성공요인 분석 : 성공요인과 저항관리에 대한 실증연구)

  • Lee, Jae-Jeong
    • Asia pacific journal of information systems
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    • v.6 no.2
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    • pp.149-169
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    • 1996
  • The Objective of this study is empirically investigating organizational/managerial factors affecting BPR implementation. The contributions of this research project are two-fold. First, this research project provides empirically tested CSFs and CFF of BPR implementation. Especially, the influence of the organizational culture, structure, and managerial support on BPR implementation were thoroughly investigated. Second, this research found the combined effects of CSF and CFF. Top management commitment, leadership style, and collaborative work environment were found to negate employee resistance to a reengineered process and lead to a successful BPR implementation, especially when the level of employee resistance is high.

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A Study for Enhancing Disaster Operations Management at Seoul Emergency Operations Center - Focused on the Education and Training for Firefighters of Seoul (서울종합방재센터 상황실 재난상황관리능력 제고 방안 - 서울특별시 소방공무원 교육훈련을 중심으로)

  • Park, Soonil;Park, Chanseok
    • Journal of the Society of Disaster Information
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    • v.14 no.4
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    • pp.480-491
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    • 2018
  • Purpose : This study aims to suggest social support composed of organizational support and managerial support would be systematically managed to enhance Disaster Operations Management at Seoul Emergency Operations Center. Method : Emotional labor was used as an independent variable, and organizational commitment was used as a dependent variable to analyze the mediating effects of social support. Results : First, in the aspect of organizational support, the objective evaluation of disaster situation management, disaster situation management emotional labor reduction education and training program development, monitoring of disaster situation management, quality improvement and work imbalance mitigation of firefighters, and emergency coordination managers are needed for systematic work management for emotional labor settlement. Secondly, it is necessary to select competent firefighters in the level of managerial support, to prepare healing measures for structured phased emotional labor for firefighters, and to have counseling competency for managers for emotional labor firefighting officers. Conclusion : In order to improve disaster management ability, education and training programs should be developed to improve organizational commitment based on social support.

A Study on the Home Management Behavior in Employed Wives' Families Based on a System's Approach (체계론적 관점에서 본 취업주부가정의 가정관리행동 연구 -갈등 관리 행동을 중심으로-)

  • Choi, Ho-Sook;Moon, Sook-Jae
    • Journal of Families and Better Life
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    • v.10 no.1 s.19
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    • pp.75-94
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    • 1992
  • The purpose of this study was to provide for the appropriate conflict management strategies to employed wives by investigation casual relations of conflict, resources, home management behavior and managerial satisfaction by applying a system's approach. The data were collected through the questionnaire whose respondent were 388 employed wives. The data were analyzed by various statistical methods such as Frequency, Percentage, ANOVA, F-test, T-test, Pearsons' correlation analysis, Multiple Regression analysis, Path analysys. The results of this study are as follows : 1) Input variables, throughput variables, output variables had differences significantly according to the family life cycle. The employed wives' families which are former term of the family life cycle used more appropriate conflict management strategies than latter term of FLC. That is, the employed wives' families which are former term of FLC had more abundant resources such as cohesive power of family, interaction with relatives, social support, had higher planning score, used more frequent structural management strategies. But, the managerial satisfaction had no differences. 2) For the relation of input variables and throughput variables, the more resources, the lower conflict is the higher planning, implementing score, structural management score. For the relation of throughput variables, the higher planning, implementing, structural management score is the higher managerial satisfaction score. For the relation of input variables and output variables, the more resources, the lower conflict is the higher managerial satisfaction, besides objective and material resource, subjective and psychological resource had influence. 4) among all variables affecting the managerial satisfaction, the commition of housework, cohesive power of family, wives' occupational level had indirect effect on managerial satisfaction through structural managemenet. Only the income had direct effect on managerial satisfaction.

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The Effect of Managerial Support Factors on Customer Orientation and Performance for CRM Realization -Focused on Commercial Banks- (CRM 구현을 위한 경영지원요인이 고객지향성 및 성과에 미치는 영향 - 은행을 중심으로 -)

  • Oh, Jae Sin;Chung, Gi Han
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.6 no.1
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    • pp.181-195
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    • 2010
  • This study intends to find the empirical relationship between influential factors of CRM realization and performance. The purpose of this study is to analyze effect of managerial support factors on customer orientation, work performance, and customer performance in the banking institutions. First, it is analyzed to find what kind of effects the major factor of CRM system may have on customer orientation. Then, the impacts of the customer orientation on the performance are to be analyzed. Lastly, it is analyzed that the work performance affects the customer performance.

Effect of Managerial Ideologies on Service Quality and Organizational Effectiveness - Focused on the Moderating Effect of Job Emotionality - (경영이념(비전) 전파노력이 서비스 품질과 조직유효성에 미치는 영향 - 직무정서성의 조절효과를 중심으로 -)

  • Cho, Yung-Ho;Lee, Hye-Sook;Seo, Hyung-Do
    • Journal of Korean Society for Quality Management
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    • v.37 no.3
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    • pp.18-32
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    • 2009
  • This study investigates whether the efforts of infusing managerial ideologies or organizational visions affect service quality and organizational effectiveness for emotional workers. Data for the empirical analysis were collected from employees (doctors, nurses, and so on) in 14 hospitals on a national scale. The results indicate that ideological infusion efforts have a significant and positive effect on service quality, job involvement, and organizational attachment. Interestingly, the effect of these efforts is greater than the effects of other employment conditions like wage, employment security, and social support.

An Intelligent DSS to Assist in Multi-Attributed Managerial Decision Under Fuzziness (불명확한 상황에서의 다중속성 경영의사결정을 지원하기 위한 지능적 의사결정지원시스템)

  • Hong, Il-Yu
    • Asia pacific journal of information systems
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    • v.5 no.1
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    • pp.52-85
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    • 1995
  • This paper develops a new approach to dealing with qualitative reasoning processes involved in managerial decisions, drawing upon choice strategies that have been developed within the general framework of multi-criteria decision making. Issues such as choices under uncertainty and preference formulation are addressed. An MCDM DSS intended to assist in high-level management decisions must focus on helping the decision maker to properly define the problem by providing a structure to it and to dynamically evaluate the alternative courses of action. A conceptual architecture is developed and presented to propose a general model for designing decision support systems specifically designed to assist in MCDM in a managerial context. A commercial loan approval judgment case is described to illustrate the real-world situation where decisions are made under fuzziness and usually require a high degree of intuition and subjective judgment. Development of a prototype system intended to partially represent application of the architecture is described.

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Discussion on Integrated Policies of Korean Multicultural Society: According to the Cases of Managerial Policies among Several Countries

  • Kim, Jeung-Eun;Jo, Su-Jung;Kim, Eun-Jeong
    • Journal of Distribution Science
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    • v.15 no.1
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    • pp.31-42
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    • 2017
  • Purpose - The multicultural society is a society where a variety of ethnic groups and cultures co-exist. Regarding Korean multicultural society, the public interest in the multicultural society and its problems are on a growing trend due to the increasing number of the multicultural families by international marriage and the foreign immigrant workers. Research design, data, and methodology - Models of the multicultural society policies have been divided into those of assimilation and multiculturalism, while they have been materialized into the models of discriminative exclusivism, assimilation and multiculturalism. Most countries are aiming at the model of either the multiculturalism or the assimilation focused on national managerial situations. Results - In the case of Europe where the multicultural society had been formed earlier than Korea, Islamic immigrants have been politically accepted in order for Europe to overcome the problem of population decrease caused by its low birth-rate. Also, in the case of the United States. Conclusions - Korean multicultural society policies are characterized mostly by supporting the multicultural families of international marriage. In this study, it is intended to present the characteristics of diversified immigrants and the possible directions of the polices on immigrant youth in accordance with each country's managerial policy.

Revisiting Managerial Ownership and Firm Value in the Absence of Market Forces: Evidence from Singapore and Thailand

  • POLWITOON, Sirapat;TAWATNUNTACHAI, Oranee
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.1-13
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    • 2020
  • This study examines the effect of managerial ownership on firm value in capital markets where outside governance mechanisms to discipline managers are weak or non-existent. We hypothesize that strong market forces in the U.S. confound the effect of managerial ownership on firm value, i.e., the convergence of interest argument. We test the hypothesis using data from 112 firms from Singapore Stock Exchange and 205 firms from the Stock Exchange of Thailand prior to the Asian financial crisis in 1997 when the market forces were weak, yet the investor protection was sufficient to prevent outright appropriation from management. For ease of comparison, we use methodologies from studies done on the U.S. sample firms during the same study period as ours. We find that, both in Singapore and Thailand, firm value is a function of managerial ownership, and the relation is of the famous inverted U-shaped. Moreover, the relation is robust under different model specifications. The results from Thai sample, with weaker market forces than in Singapore, lend support to many agency cost hypotheses advanced in the U.S. Our results provide useful implication for investors in emerging and frontier markets where outside governance mechanisms are yet to be fully developed.

Strategic Management Accounting and Firm Performance: Evidence from Finance Businesses in Thailand

  • PHORNLAPHATRACHAKORN, Kornchai;NA-KALASINDHU, Khajit
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.309-321
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    • 2020
  • This study aims to examine the effects of strategic management accounting on firm performance of finance businesses in Thailand. Strategic management accounting comprises of environmental scanning, competitor orientation and forward-looking information. In this study, 175 finance businesses in Thailand are the samples of the study. A mail survey procedure was used for data collection. The hierarchical multiple regression analysis is employed to test the research relationships. Firstly, environmental scanning positively affects operational excellence, organizational effectiveness and firm performance. Secondly, competitor orientation is positively related to managerial efficiency and organizational effectiveness. Thirdly, forward-looking information has a positive influence on operational excellence, managerial efficiency, organizational effectiveness, and firm performance. In addition, operational excellence, managerial efficiency and organizational effectiveness have positive impact on firm performance. Finally, to verify the mediating effects, operational excellence, managerial efficiency and organizational effectiveness are the mediators of the research relationships. This study confirms that all dimensions of strategic management accounting play a significant role in determining business outcome as being congruent with the theory of resource-based views of the firms. Executives of firms need to provide valuable resources and capabilities to support the strategic management accounting implementation in order to achieve good business outcome in highly competitive environments.