• Title/Summary/Keyword: maintenance Strategy

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A Study on e-CRM in Fashion Internet Shopping Mall -Focusing on trust and commitment- (패션제품의 e-CRM에 관한 연구(1보) -신뢰와 관계몰입을 중심으로-)

  • 이지현;이승희;임숙자
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.6
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    • pp.685-695
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    • 2003
  • The purpose of this study was to identify dynamic relationship structure in fashion Internet shopping mall and to present marketers to perform marketing strategy in e-CRM, focusing on trust and commitment. 473 customers who had purchased fashion products in fashion internet shopping mall had participated in the survey. Finally, 470 were used into data analysis. The data was analyzed by factor analysis, t-test, ANOVA, correlation analysis and Structural Equation Model(SEM) using AMOS program. As the results, 'economic benefits' and 'service' variables had the positive effects on 'trust'. Especially, 'service' had the major effect on 'trust'. 'Trust' and 'product information quality' had the positive effects on 'emotional commitment'. 'Trust', 'economic benefits' and 'reputation' had the positive effects on calculus commitment, while contents had the negative effect. Also, 'emotional' and 'calculus' commitment had positive effects on 'relationship maintenance intention'. 'Emotional commitment' had higher effect on 'relationship maintenance intention' than 'calculus commitment'. 'Calculus commitment' had the positive effect on discontinue relationship intention when shopping mall made mistakes. The results of this study provide e-CRM marketing strategy for marketers of fashion internet shopping mall.

Optimisation of Rolling Stock Wheelset Life through Better Understanding of Wheel Tyre Degradation

  • Vermeij, I.;Bontekoe, T.;Liefting, G.;Peen, J.
    • International Journal of Railway
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    • v.1 no.3
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    • pp.83-88
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    • 2008
  • Since the 1990's the fleet of the Dutch Railways showed a dramatic decrease in wheel tyre life. This lifetime reduction led to an unacceptable increase in life cycle costs. Therefore Lloyd's Register Rail has proposed to NedTrain to investigate the possibilities of improving the wheel tyre life. Three improvements were determined as most promising and relatively easy to achieve: - Profile optimisation for Rolling Contact Fatigue (RCF) reduction - a new wheel profile has been developed with a better resistance against rolling contact fatigue of the wheel tread. The profile has been implemented on single deck intercity trains and shows an increase in wheel tyre life of 30%. - Selection of improved wheel tyre materials - combining information from literature and experiences of manufacturers five alternative wheel tyre materials have been selected and are now being tested in practice. - Optimisation of the maintenance strategy - an alternative, preventative maintenance regime has been developed. With this Scraping regime, during short term maintenance every wheel is reprofiled. Higher mileages are reached and savings on life cycle costs up to 50% and more have been achieved. Unplanned maintenance goes down with $30{\sim}60%$. The results from field tests, using a reference group for comparison, and preliminary results after implementation show that the increase in wheel tyre life that is achieved with this project is significant. The results will continue to be monitored using the asset management tool 'Wheel Watch', that was specially developed for this project and is also described in this paper.

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Development Strategy for Aviation Industry through Introduction of Domestic Avionics Qualification System (국내 항공전자 자격제도 도입을 통한 항공산업의 발전 전략)

  • Kim, Young-In
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.28 no.3
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    • pp.12-17
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    • 2020
  • Avionics is a compound word of aviation and electronics that began to be used in the late 1930s. In the components or sub-systems installed to the aircraft, avionics is something that works by electronic technology. In the past, the aircraft mate, the flight engineer, and the radar operators performed the work on board the aircraft but the modern aircraft have replaced these tasks with avionics. the aircraft mechanics who maintain and manage such complex aircraft must have expertise and technics with the development of avionics to maintain aircraft airworthiness. This paper is about the introduction of domestic avionics qualification system and the development of avionics maintenance technology. For this, the SWOT analysis is performed by identifying the internal and external environment. And recommend the strategy and direction of domestic avionics qualification and education system.

The Suggestion of Reliability Improvement Method based on Failure Trend Analysis of Chiller (냉동기 고장경향분석을 통한 설비신뢰도향상 방안 제시)

  • Lee, Sang Dae;Yeom, Dong Un;Hyun, Jin Woo
    • The Transactions of the Korean Institute of Electrical Engineers P
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    • v.64 no.4
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    • pp.251-255
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    • 2015
  • Chiller system plays an important role of maintaining room temperature constantly by supplying chilled water to Heating, Ventilating and Air Conditioning(HVAC)or area room cooler equipment during plant normal operation or accident condition. Chiller failures are one of the most frequently occurring equipment failures. If the types of chiller failures are analyzed and grouped thoroughly, it would be helpful to make chiller maintenance strategy at the plants. That would enhance equipment reliability of chiller in the end. In this paper, chiller failure data during three years were analyzed and categorized by specific failure code. In addition, the various proposals to improve equipment reliability of chiller were suggested such as Preventive Maintenance Optimization(PMO) strategy and performance monitoring reinforcement and so on.

A Study on e-CRM in Fashion Internet Shopping Mall -Comparing groups by gender- (패션 제품의 e-CRM에 관한 연구 (제2보) -성별의 조절 효과-)

  • 이지현;이승희;임숙자
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.7
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    • pp.809-818
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    • 2003
  • The purpose of this study was to identify importance of gender in dynamic relationship structure in fashion internet shopping mall and to provide marketers e-CRM marketing strategy. Out of 473 customers, 470 who had purchased fashion products in fashion Internet shopping mall were surveyed for this study. The data was analyzed by factor analysis, 1-test, correlation analysis, Structural Equation Model(SEM) using AMOS program. As the results, both men and women had ‘relationship maintenance intention’ in e-CRM. However, only women had ‘intention to discontinue relationship’, when shopping mall made mistakes to them. Also, in men's group, ‘service’ only had effect on ‘Trust’, while ‘service’and ‘financial benefit’ had effects on‘Trust’ in women's group. If women would be dissatisfied with a shopping mall, they have a strong intention to disconnect with it. Based on these results, it could be concluded that men have more tolerance for shopping mall's mistakes than women have. Therefore, the results of this study provide e-CRM marketing strategy for fashion internet marketers.

PREDICTION OF FAULT TREND IN A LNG PLANT USING WAVELET TRANSFORM AND ARIMA MODEL

  • Yeonjong Ju;Changyoon Kim;Hyoungkwan Kim
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.388-392
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    • 2009
  • Operation of LNG (Liquefied Natural Gas) plants requires an effective maintenance strategy. To this end, the long-term and short-term trend of faults, such as mechanical and electrical troubles, should be identified so as to take proactive approach for ensuring the smooth and productive operation. However, it is not an easy task to predict the fault trend in LNG plants. Many variables and unexpected conditions make it quite difficult for the facility manager to be well prepared for future faulty conditions. This paper presents a model to predict the fault trend in a LNG plant. ARIMA (Auto-Regressive Integrated Moving Average) model is combined with Wavelet Transform to enhance the prediction capability of the proposed model. Test results show the potential of the proposed model for the preventive maintenance strategy.

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Optimal Implementation Strategies of Building Information Modeling for Construction Projects of LH

  • Lee, Ji-Eun
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.60-62
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    • 2015
  • The BIM-based architectural design can be the optimal method to improve all sectors of construction industry and reduce environmental impact through digital technologies. The goals and effects of BIM needs in LH to be newly planned based on the experience of public sectors, which will ultimately contribute to maximization of effectiveness. Referring the excellent case in the UK, the current BIM standards according to maturity level 2 handle the contents related to modeling, collaborative data production, data management and assure BIM data have to be used from building construction to operation and maintenance of buildings. Therefore the strategy for the utilization of BIM for construction projects in LH consisted of three steps; first, the minimization of defects via BIM: second, strengthening the competitiveness of construction and asset management: third, upgrading the system of building production and maintenance control. After this trial, LH can accumulate know-how for building construction to be more costeffective and competitive.

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A Study on the DB-IR Integration: Per-Document Basis Online Index Maintenance

  • Jin, Du-Seok;Jung, Hoe-Kyung
    • Journal of information and communication convergence engineering
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    • v.7 no.3
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    • pp.275-280
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    • 2009
  • While database(DB) and information retrieval(IR) have been developed independently, there have been emerging requirements that both data management and efficient text retrieval should be supported simultaneously in an information system such as health care, customer support, XML data management, and digital libraries. The great divide between DB and IR has caused different manners in index maintenance for newly arriving documents. While DB has extended its SQL layer to cope with text fields due to lack of intact mechanism to build IR-like index, IR usually treats a block of new documents as a logical unit of index maintenance since it has no concept of integrity constraint. However, In the DB-IR integrations, a transaction on adding or updating a document should include maintenance of the posting lists accompanied by the document. Although DB-IR integration has been budded in the research filed, the issue will remain difficult and rewarding areas for a while. One of the primary reasons is lack of efficient online transactional index maintenance. In this paper, performance of a few strategies for per-document basis transactional index maintenance - direct index update, pulsing auxiliary index and posting segmentation index - will be evaluated. The result shows that the pulsing auxiliary strategy and posting segmentation indexing scheme, can be a challenging candidates for text field indexing in DB-IR integration.

An Integrated Maintenance in Injection Molding Processes (사출성형 공정에서의 통합정비방법에 관한 연구)

  • Park, Chulsoon;Moon, Dug Hee;Sung, Hongsuk;Song, Junyeop;Jung, Jongyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.38 no.3
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    • pp.100-107
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    • 2015
  • Recently as the manufacturers want competitiveness in dynamically changing environment, they are trying a lot of efforts to be efficient with their production systems, which may be achieved by diminishing unplanned operation stops. The operation stops and maintenance cost are known to be significantly decreased by adopting proper maintenance strategy. Therefore, the manufacturers were more getting interested in scheduling of exact maintenance scheduling to keep smooth operation and prevent unexpected stops. In this paper, we proposedan integrated maintenance approach in injection molding manufacturing line. It consists of predictive and preventive maintenance approach. The predictive maintenance uses the statistical process control technique with the real-time data and the preventive maintenance is based on the checking period of machine components or equipment. For the predictive maintenance approach, firstly, we identified components or equipment that are required maintenance, and then machine parameters that are related with the identified components or equipment. Second, we performed regression analysis to select the machine parameters that affect the quality of the manufactured products and are significant to the quality of the products. By this analysis, we can exclude the insignificant parameters from monitoring parameters and focus on the significant parameters. Third, we developed the statistical prediction models for the selected machine parameters. Current models include regression, exponential smoothing and so on. We used these models to decide abnormal patternand to schedule maintenance. Finally, for other components or equipment which is not covered by predictive approach, we adoptedpreventive maintenance approach. To show feasibility we developed an integrated maintenance support system in LabView Watchdog Agent and SQL Server environment and validated our proposed methodology with experimental data.

A Case Study of Strategic Agility & Measurement on Capacity of Automated Logistics System (로지스틱스 정보시스템 능력모델에 따른 전략적 고객서비스와 운영성과에 관한 사례연구)

  • 김연희;서장훈;박명규
    • Journal of the Korea Safety Management & Science
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    • v.6 no.1
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    • pp.157-172
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    • 2004
  • The results of this study has been split into two components, On set of results addressed the strategy of developing a Agility for maintenance consumer. The other set of results addressed the strategy of illuminating the successful measurement and concepts formed during the maintenance problem solving process, especially in the context of the Logistics Information system by aggregation information space. This paper presented a classifiable elements of Agility & Measurement of logistics capability in the Korea market. These concepts are positioned in a framework to give a better understanding what the consequences are of the changing business environment. The developments towards more globalization which leads to centralization and mass individualization that has a tendency to go more in the decentralized solutions, seems to be in contradiction. we will focus a proposal of Logistics information system and demand management decisions that should be a prime concern of any profit maximizing firm, unready strategy of investment. and we will prove the facts that it could be a guiding company which has a ability of cooperation with entities through the founding of supply chain, On the conclusion, we will show the variation which influences for capacity entities and alternative proposal to define a element which influnce for a cause and effect basically.[5]