• Archives of design research
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• v.15 no.1
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• pp.93-100
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• 2002

The University's web library is a form of library that enables to deal with information about searching loaning, returning of books or data housed in it through web. With the advent of the network and multimedia following the entrance to an information-oriented society, we are experiencing a big change in how to communicate and acquire information. Massive multimedia information transmitted by image and moving picture through the network, made it possible to overstep the limit of the physical gap between information suppliers and users. Despite this important role, it is accompanied by problems such as copyright, scarcity of recognition, paralysis of infra, technical matters and reliability which demand development. In this thesis, according to the State University Evaluation Standards, search node and user interface by system used in 20 different universities possessing web-based library sites were compared are analysed. On the basis of this, an experimental user interface for web-based University libraries was produced, and various questionnaires and data leer this produced interface were collected, classified and analyzed. With the application of the results for the work above to the general search system interface of the web-based library, we proposed a new user interface that contains the following functions, such as location and loan condition of books, search frequency and steps for purchasing books inside the web library.

• Journal of Korea Society of Digital Industry and Information Management
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• v.4 no.3
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• pp.55-67
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• 2008

The user has to subscribe to the library so that user use the library service. User has to register at that in order to use of the nearby another library. Moreover, service such as the inter-library loan and returning my loan book to other library in which the mutual cooperation between the library is needed necessity. But it services due to the constraint condition because of the administrative or technical problems. In this paper excludes the administrative element. The web service model is forming the cluster based on the mutual cooperation between the technologically adjacent public library and provides the technologically necessary single sign-on (SSO) in order to support the additional service. The single sign-on of the library which is concluded by this model using the security information exchange standard (Security Assertion Markup Language : SAML), it is processed by XML base. In using this model, the loan information is confirmed in the attribution in return service library and the model can utilize for the return of loan book in other library. It designs the single sign-on about it.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.3
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• pp.5-16
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• 2010

Libraries should offer their services to all users including those who find difficult to access knowledge information without any obstacles or discrimination. Therefore, this study, aiming at providing library services to all users by applying 'Universal Design' to libraries, extracted and presented five components in library services: universal convenience, which allows all users to use libraries; safety of services, which offers safety in library use; user-orientedness, which offers user-oriented library services; user request, which allows library services reflecting the needs of users; and economic feasibility of the services, which provide efficient and economic library services. The proposed five components will play the foundational role in implementing universal design on libraries so that all users can use library services.

• Journal of the Korean Society for information Management
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• v.37 no.4
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• pp.151-179
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• 2020

This study explores the potential of using a library chatbot to improve the non-face-to-face digital reference services for academic library users by designing and implementing a library chatbot. Through data analysis, user needs and library services were analyzed, and a scenario was designed by selecting an appropriate development method. For user-friendly interaction, the personality of the chatbot and user interface was designed to evaluate its usability. In addition, the accuracy was verified through the response accuracy evaluation and performance evaluation of the chatbot, and the effectiveness of the chatbot was evaluated through a user satisfaction survey. In order to manage the operation and maintain service quality, the chatbot is improved by monitoring user-chatbot conversations and reflecting user feedback. Based on these findings, recommendations for designing and implementing a library chatbot were made to help improve library reference services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.2
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• pp.187-207
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• 2012

The purpose of this study is to examine the usage and user behaviors of undergraduate students and to suggest the ways to promote the usage of e-journals. The methods used in this study are survey questionaires and interviews who are taking a general education course or Library and Information Science courses offered in D University. The study collected the data regarding usage, user behaviors, service quality, user instructions and advertisement of e-journals. In addition, the study analyzed the library website and interviewed librarians. Based on the findings, the study suggested the ways to improve the level of e-journal usage.

• Journal of Korean Society for Quality Management
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• v.51 no.1
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• pp.19-36
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• 2023

Purpose: The purpose of this study is to empirically verify the structural relationship between public library service-scape, flow, user satisfaction, and customer loyalty for adults who use public libraries for academic purposes in a changing public library environment. To this end, this study reviewed the concepts of public library service-scape, immersion, user satisfaction, and customer loyalty with existing literature, proposed a research model based on this, and empirically verified them. Methods: This study collected and statistically analyzed data for adults using public libraries for the purpose of reading books or studying. The collected data were checked using SPSS 24.0 and AMOS 24.0 and the research hypothesis was verified by analyzing the results using the structural equation modeling technique. Results: The results of the study are as follows. First, spatiality, aesthetics, and amenity of service-scapes have a positive effect on flow. Second, spatiality and amenity of service-scapes have a positive effect on user satisfaction. Third, Flow has a positive effect on user satisfaction. Fourth, Flow and user satisfaction have a positive effect on customer loyalty. Conclusion: This study is meaningful in that it suggests a strategic direction to enhance the service competitiveness of public libraries by strengthening the service-scape.

• Journal of the Korean Society for Library and Information Science
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• v.40 no.2
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• pp.175-194
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• 2006

A common user interface system, a subset of library portal software products was evaluated in terms of eight broader categories; searching, user interaction; customization; authentication; design; database communication protocols; after sale support; and software platforms supported. As a result, Muse search ENCompass, MetaLib were the three highest scoring common user interface software products. and KDB metasearch in domestic area was the highest scoring products.

• International Journal of Knowledge Content Development & Technology
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• v.11 no.1
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• pp.85-111
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• 2021

This study aims to analyze users' assessment of electronic libraries in the mobile app market and promote service improvement based on this. To this end, the basic background and purpose of the research, research method, and research scope were first set, and the relevant literature and empirical prior studies were analyzed. Next, users' evaluations of electronic libraries were collected and analyzed from Google Play Store. Based on the results analyzed, measures to improve the quality of electronic libraries were discussed. Based on the results of the study, the following improvement measures are proposed. Need for systemic improvement and stabilization. Provision of applications suitable for multi-device environments. Resumption of services after systematic inspection after updating. Simplification of sign up, log in, and authentication procedures. User support through real-time chat. Introduction of a detailed assessment of reviews. Provision of guidance and user manual for electronic libraries. Improvements to expand user convenience, and Securing differentiation from other similar services.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.2
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• pp.115-132
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• 2012

The purpose of this study is to examine the current status of user-contributed reviews for the Next Generation Library Catalogs, and the potential impact of user reviews available from the external sources, including Amazon.com and GoodReads.com. During the period of February 16th through April 4th, 2012, the number of holding libraries and user-contributed reviews, tags and reading lists of ten selected books were examined from the WorldCat. Also the user-contributed reviews for the same books available from Amazon.com and GoodReads.com were examined, and a case of reviews for one book was analyzed. The result shows that only a few users participated in the WorldCat, and user-contributed reviews were rarely used, when compared with tags or reading lists. Several hundred to thousand user-contributed reviews for the same books were available from Amazon.com and GoodReads.com directly linked with bibliographic records. A case of one book from Amazon.com reveals the possibility of distorting the function of user-contribution. With the introduction of the function of user-contribution, it is expected that its growth rate should be carefully observed and its potential impact on users should be thoroughly and systematically analyzed in the near future.

• Journal of Korean Library and Information Science Society
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• v.23
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• pp.363-404
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• 1995

This study is to set up a model of minimum and optimum standards for college and university library building areas in Korea. The results of this study are summarized as follows: 1. minimum standards(proposal) At first, Areas needed by factors of space component are as follows: User space --- 0.45 $m^{2}$ per student. Collection space --- 0.0107 $m^{2}$ per volume Staff space --- 10.1 $m^{2}$ per person Space attached to user, collection and staff space --- 5% of the sum of user, collection and staff areas(0.041 $m^{2}$ per student). Nonassignable space --- 25% of the sum of user, collection and staff areas (0.21 $m^{2}$ per student). Next, the formula to calculate the total area of the college and university library building is as follows: N = 0.45T $m^{2}$(a) + 0.0107V $m^{2}$(b) + 10.1S $m^{2}$(c) + 0.05(a+b+c) $m^{2}$, NS = 0.25N $m^{2}$. 2. Optimum standards(proposal) At first, Areas needed by factors of space component are as follows: User spae --- 0.64 $m^{2}$) per student. Collection space --- 0.01 $m^{2}$ per volume Staff space --- 9.7 $m^{2}$ per person Space attached to user, collection and staff space --- 5% of the sum of user, collection and staff areas(0.073 $m^{2}$ per student). Nonassignable space --- 25% of the sum of user, collection and staff areas(0.38 $m^{2}$ per student). Next, the formula to calculate the total area of the college and university library building is as follows: N = 0.64T $m^{2}$(a) + 0.01V $m^{2}$(b) + 9.7S $m^{2}$(c) + 0.05(a+b+c) $m^{2}$, NS = 0.25N $m^{2}$.