• Title/Summary/Keyword: language perception

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Cultural Diversity and Communication Barrier (문화적 다양성이 커뮤니케이션에 미치는 영향)

  • Yang, Chun-hee
    • Journal of Distribution Science
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    • v.3 no.2
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    • pp.121-142
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    • 2005
  • We're living in a world of one global village. The globalization of business is acceleration as more companies cross national borders to find customers, materials and money. Many foreign companies and organizations are doing their business aggressively in Korea and many Korean companies and rushing into foreign market. When people communicate for business with someone from another culture, there could be difficult communication barriers to overcome resulting from differences in their values, beliefs, norms for behavior, expectations, attitudes and so on. To do successfully business, we need to understand culture background and communication style that is different from nation, race, language. Communication barriers stemming from cultural differences may vary. Largely, they can be divided into value system, non-verbal communication, and perception process. Value system can be divided into individualism versus group orientation, avoidance of uncertainty degree, power distance, and high- context culture versus low-context culture. Also non-verbal communication method and perception process may play decisive roles in communication effectiveness. Especially nonverbal communication barriers which sometimes play more important roles than the verbal parts are composed of eye contact, gesture, kinesics, proxemics, chronemics, paralanguage and language of color Cross-cultural communication affect business situation. I expect that if we understand cultural background, and then we overcome cross-cultural communication barriers. To overcome and to adapt inter-cultural business, we need to develope curriculum on the cross-cultural education which I will study in the next paper.

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The Effect of Communication of Service Employee on Customer Satisfaction, and Reuse Intention

  • SUNG, Yu-Lim;PARK, Hye-Yoon
    • The Journal of Economics, Marketing and Management
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    • v.9 no.2
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    • pp.21-31
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    • 2021
  • Purpose: This study aims to provide marketing implications for training and face-to-face service employee communication by analyzing how communication by Korean crews at foreign airlines affects passengers' perception and how this perception relates to airline service quality and customer satisfaction. Research design, data: The collection of questionnaires for the demonstration in this study has collected 300 questionnaires for about a month for Korean passengers who are aware of the presence of Korean crew on board aircraft. Results: The study analyzed the relationship between the communication ability, customer satisfaction, and reuse intention of foreign airlines. An empirical analysis of the relationship between quality of airline service, customer satisfaction, and intention of re-use can suggest the following implications based on the language and non-verbal communication capabilities of the Korean crew working for foreign airlines. Conclusions: We studied the impact of communication between Korean crews working for foreign airlines on the quality of airline service, customer satisfaction and reuse intention. The Korean crew should also work for overseas airlines and consider communication as important and expand their overall foreign language education and communication skills to have a positive impact on not only Korean passengers but also their own citizens.

Implementation of Serious Games with Language-Based Cognitive Enhancement for BIF Children (경계선지적기능 아동을 위한 언어기반 인지강화 기능성 게임 구현)

  • Ryu, Su-Rin;Park, Hyunju;Chung, Dong Gyu;Baik, Kyoungsun;Yun, Hongoak
    • Journal of Digital Contents Society
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    • v.19 no.6
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    • pp.1051-1060
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    • 2018
  • This study aims to propose instituting the serious games of language-based cognitive enhancement for the BIF children. The program consists of 4 cognitive areas (perception, attention, working memory, knowledge inference) in 4 language dimensions (phoneme, word, sentence, discourse). 16 games of 4 areas/2 dimensions with 3 difficulty levels were implemented in a mobile station and pilot-tested to children including BIFs. The results from the pilot tests supported for the validity and effectiveness of our games: Children's game performance correlated with their IQ scores (overall and sub-areas) revealing significant differences between the groups. The stroop scores in pre-and-post training hinted the increase of children's cognitive control.

Perception of English Consonants in Different Prosodic Positions by Korean Learners of English

  • Jang, Mi
    • Phonetics and Speech Sciences
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    • v.6 no.1
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    • pp.11-19
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    • 2014
  • The focus of this study was to investigate whether there is a position effect on identification accuracy of L2 consonants by Korean listeners and to examine how Korean listeners perceive the phonetic properties of initial and final consonants produced by a Korean learner of English and an English native speaker. Most studies examining L2 learners' perception of L2 sounds have focused on the segmental level but very few studies have examined the role of prosodic position in L2 learners' perception. In the present study, an identification test was conducted for English consonants /p, t, k, f, ɵ, s, ʃ/ in CVC prosodic structures. The results revealed that Korean listeners identified syllable-initial consonants more accurately than syllable-final consonants. The perceptual accuracy in syllable initial consonants may be attributable to the enhanced phonetic properties in the initial consonants. A significant correlation was found between error rates and F2 onset/offset for stops and fricatives, and between perceptual accuracy and RMS burst energy for stops. However, the identification error patterns were found to be different across consonant types and between the different language speakers. In the final position, Korean listeners had difficulty in identifying /p/, /f/, /ɵ/, and /s/ when they were produced by a Korean speaker and showed more errors in /p/, /t/, /f/, /ɵ/, and /s/ when they were spoken by an English native speaker. Comparing to the perception of English consonants spoken by a Korean speaker, greater error rates and diverse error patterns were found in the perception of consonants produced by an English native speaker. The present study provides the evidence that prosodic position plays a crucial role in the perception of L2 segments.

Some Practice in Math & Science Classes Found by Clinical Interview with Focus Groups of North Korean Students Who Live in South Korea (탈북 학생들의 교육을 위해 포커스 그룹들과 면담을 통한 교육의 실제 - 수학.과학을 중심으로 -)

  • ChoiKho, Sang-Sook;Shin, Dong-Hee;Kim, Ae-Hwa
    • The Mathematical Education
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    • v.49 no.2
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    • pp.125-148
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    • 2010
  • This study was to find the perception of mathematical & scientific learning of North Korean students who lived in Korea. To understand their perception, three groups as the focus group for clinical interview, consisting of North Korean students, their teaches and their parents, were investigated through narrative description of qualitative method, North Korean students experienced the gap between what they had learned and what they learned in Korea, due to visiting the 3rd country before they came to Korea. So they were in need of well developed instructional instruments based on a precise diagnosis of language ability to help them get over their difficulties. Second, they have difficulties in math & science classes due to differences between curricular and to the differences between the ways of expression of terminologies used in two countries. They expressed that the group work in learning and a great deal of number of problems could be helpful for their needs. Third, the community-service center should be operated in a systematic way to compensate their lack of getting a private education. Fourth, they thought that the supplemental materials should provide some sources that might help them to get over the language barrier and difficulties from the differences, because they depended on them.

A Cognitive Psychological Approach to the Pictorial Syntactics (미술구문론의 인지심리학적 접근가능성)

  • Kim Bok-Yoong;Park Byung-Joo
    • Journal of Science of Art and Design
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    • v.3
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    • pp.225-247
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    • 2001
  • The analysis of art work that is objective and theoretical needs the help of the cognitive psychology, for the pictorial semiotics requires psychology. The first step to the analysis of art work is about the visual elements and their relations. But the semiotics is lack of the method of the analysis of art work and the some authors don't have treated or been interested in psychological analysis. The main problem of visual semiotics is the density of pictorial representation. It makes the semantic of art work impossible at the very early process of analysis. But the density is not only a matter of visual representation, verbal language also has this problem. The point is that art work functions more art than denotation, but verbal language does more denotation than art. This difference makes difficult to apply the method of language or semiotics to visual art. The possibility of pictorial syntax or perceptual semantics should begin considering the unification of perception and semantics. In principles these two field can be unified. At atomism and holism these are parallel. Therefore perceptual semantics is possible The cognitive psychology can help to formulation of perceptual semantics. At first, the visual representation is incremental and it can be divided at three steps. In these steps each sensation, perception and cognition level has their own role. Perceptual representation of art work should be specified at these three levels. And each of these levels, the special properties of art work should be drawn and examined in the possibility of semiotics. The investigation of psychological levels and semiotic level should be circulated. It will help to formulate the method of analysis of art work.

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Development of a Personal Robot Based on Modularization (모듈화 개념의 퍼스널 로봇 플랫폼 개발)

  • 최무성;양광웅;원대희;박상덕;김홍석
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2004.10a
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    • pp.742-745
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    • 2004
  • If a personal robot is popularized like a personal computer in the future, many kinds of robots will appear and the number of manufacturers will increase as a matter of course. In such circumstances, it can be inefficient, in case each manufacturer makes a whole platform individually. The solutions for this problem are to modularize a robot component (hardware and software) functionally and to standardize each module. Each module is developed and sold by each special maker and a consumer purchases desired modules and integrates them. The standardization of a module includes the unification of electrical and mechanical interface. In this paper, the standard interfaces of modules are proposed and CMR(Component Modularized Robot)-P2 made with the modules(brain, sensor, mobile, arm) is introduced. In order to simplify and to make the modules light, a frame is used for supporting a robot and communication/power lines. The name of a method and the way to use that are defined dependently on the standard interfaces in order to use a module in other modules. Each module consists of a distributed object and that can be implemented in the random language and platform. The sensor, mobile and arm modules are developed on Pentium or ARM CPU and embedded Linux OS using the C programming language. The brain module is developed on Pentium CPU and Windows OS using the C, C++ and RPL(Robot Programming Language). Also tasks like pass planning, localization, moving, object perception and face perception are developed. In our test, modules got into gear and CMR-P2 executed various scenarios like guidance, errand and guarding completely.

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Korean ESL Learners' Perception of English Segments: a Cochlear Implant Simulation Study (인공와우 시뮬레이션에서 나타난 건청인 영어학습자의 영어 말소리 지각)

  • Yim, Ae-Ri;Kim, Dahee;Rhee, Seok-Chae
    • Phonetics and Speech Sciences
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    • v.6 no.3
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    • pp.91-99
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    • 2014
  • Although it is well documented that patients with cochlear implant experience hearing difficulties when processing their first language, very little is known whether or not and to what extent cochlear implant patients recognize segments in a second language. This preliminary study examines how Korean learners of English identify English segments in a normal hearing and cochlear implant simulation conditions. Participants heard English vowels and consonants in the following three conditions: normal hearing condition, 12-channel noise vocoding with 0mm spectral shift, and 12-channel noise vocoding with 3mm spectral shift. Results confirmed that nonnative listeners could also retrieve spectral information from vocoded speech signal, as they recognized vowel features fairly accurately despite the vocoding. In contrast, the intelligibility of manner and place features of consonants was significantly decreased by vocoding. In addition, we found that spectral shift affected listeners' vowel recognition, probably because information regarding F1 is diminished by spectral shifting. Results suggest that patients with cochlear implant and normal hearing second language learners would experience different patterns of listening errors when processing their second language(s).

The Development and Application of International Collaborative Writing Courses on the Internet

  • Chong, LarryDwan
    • English Language & Literature Teaching
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    • v.13 no.2
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    • pp.25-45
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    • 2007
  • In this article, I discuss an International Collaborative Writing Course on the Internet (ICWCI) that focused on the learning effectiveness Korean EFL students (KEFLSs) perceived to be necessary to exchange with international EFL students (IEFLSs). The course development was based on an internet-based instructional module, applying widely accepted EFL theories for modern foreign language instruction: collaborative learning, process writing, project-based learning, and integrated approaches. Data from online discussion forum, mid-of-semester and end-of-semester surveys, and final oral interviews are conducted and discussed. KEFLSs and IEFLSs were questioned about (a) changes in attitude towards computers assisted language learning (CALL); (b) effect of computer background on motivation; (c) perception of their acquired writing skills; and (d) attitude towards collaborative learning. The result of this study demonstrated that the majority of ICWCI participants said they enjoyed the course, gained fruitful confidence in English communication and computer skills, and felt that they made significant progress in writing skills. In spite of positive benefits created by the ICWCI, it was found that there were some issues that are crucial to run appropriate networked collaborative courses. This study demonstrates that participants' computer skills, basic language proficiency, and local time differences are important factors to be considered when incorporating the ICWCI as these may affect the quality of online instructional courses and students' motivation toward network based collaboration interaction.

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A Study on the Correlation between Korean Learners' Proficiency and Grammaticality Judgement Competence (한국어 숙달도와 문법성 판단 능력의 상관관계 연구)

  • Kim, Youngjoo;Lee, Sun-Young;Lee, Jungmin;Baik, Juno;Lee, Sunjin;Lee, Jaeeun
    • Journal of Korean language education
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    • v.23 no.1
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    • pp.123-159
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    • 2012
  • This study investigates relationships between TOPIK ratings and measures of grammaticality judgement competence in the acquisition of Korean as a second language. Data were collected on the linguistic abilities of learners' at 3 to 6 on the TOPIK scale, focusing on perception in grammar-mostly morphology and syntax, some lexis, and a few of collocation. The results show that (i) proficiency and grammaticality judgement competence show high correlation, (ii) individual accuracy scores correlate strongly with levels on the TOPIK proficiency scale on most linguistic features in the test, and (iii) Japanese speakers outperform Chinese speakers at the same levels of proficiency on most linguistic features. The findings indicate that global proficiency scales like the TOPIK can be deconstructed using grammaticality judgement test that provides detailed measures of learners' control of linguistic features.