• Title/Summary/Keyword: knowledge-based company

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Neuroscience based human resource management at Midas IT Co._A case study (마이다스아이티의 뇌과학 기반 인적자원 관리 사례 연구)

  • Lee, Jee-Hoon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.5
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    • pp.240-248
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    • 2020
  • Over the past 20 years, brain science has developed rapidly thanks to new technologies such as functional magnetic resonance imaging (fMRI), leading to more accurate knowledge of human nature and behavioral changes. This knowledge is also actively applied in the field of management. This research aimed to gain insights into how neuroscience can be incorporated into management through the case of Midas IT Co. This construction software company has a separate organization with the purpose of studying brain science, and it makes and implements human resource management policies based on brain science. The founder Lee Hyung-woo has a humanist management philosophy, and the company's brain science research supports that philosophy. The case study method was adopted as the research method, and procedures such as interviews and direct observation, participation observation, and document information were carried out. The company's human resource management system can be explained by a brain science model called "SCARF", which combines various neuroscience discoveries. As this model suggests, the company has improved the trust and satisfaction of its members by reducing threat of status and by increasing certainty, autonomy, relationship, and fairness in the workplace, resulting in the creation of a platform for creativity, integrity, and high performance.

A Case Study of Knowledge Management based on SECI (SECI기반 지식관리실증연구)

  • Chang, Woo-Kwon;Kim, Hyun-Hee
    • Journal of the Korean Society for information Management
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    • v.20 no.4 s.50
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    • pp.277-301
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    • 2003
  • Knowledge Management is presented as the management method having the survival and competition of enterprise under variously changing management environment. Knowledge Management is introduced recently as successful survival strategy of advanced enterprise. Scientifically, however, the definition. study model and propulsion method of KM leave much to be desired, and now it has become the subjects of active study among scholars. To creation of the competitive power of the company have to be important knowledge based continuous innovation. That is to say, the knowledge management means a lot to knowledge assets included knowledge, knowledge creating, sharing, and acting This study aims to propose models on the research result based a case study of the financial industry in knowledge creating processes(SECI) and deriving knowledge management styles in the flied works of the bank.

Managing Field-related Knowledge based on Knowledge Management System(KMS) (지식관리시스템(KMS)을 통한 건설 현장지식관리)

  • Kook Yun-Sang;Baik Jong-keon;Kim Jae-Jun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.525-530
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    • 2001
  • Nowadays knowledge is begging to supplant the traditional factors of production and has become the most important new corporate and competitive resource. Many construction firms have been trying to perform Knowledge management, and implement Knowledge Management System. For successful KMS, a company should check the exiting infrastructures which includes resources and knowledge which an organization already may have in place, their culture, and processes and adopt the proper approach according to their own business requirement. This study defined the knowledge life-cycle and proposed management knowledge method of construction field with KMS.

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Influence of R&D Employees' Social Network and Self-Esteem on Organizational Commitment and Career Orientation (R&D 인력의 사회적 네트워크와 자아존중감이 조직몰입과 경력지향성에 미치는 영향)

  • Lee, Dongbeag;Bak, Seonghwan;Kang, Minhyung
    • Knowledge Management Research
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    • v.17 no.4
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    • pp.77-104
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    • 2016
  • The effective management of R&D employees is critical for a small or medium sized firm's sustainable growth. R&D employees have professional skills and choose expertise-oriented or management-oriented careers in the process of organizational socialization. This study synthetically verifies the direct and indirect effects of R&D employees' social network and self-esteem on their career orientation by organizational commitment based on social network theory and social recognition theory. The research model has been analyzed through structural equation modeling using survey responses from 220 R&D employees at small- and medium-sized firms in Korea. The analysis results show that internal network activities have direct and indirect impacts on organizational commitment and career orientation, but external network activities do not have significant effects on self-esteem, organizational commitment, or career orientation. There is no consensus in prior studies on whether expert orientation and management orientation are distinct concepts. In this study, these two types of orientation are verified as distinct concepts. It is also found that R&D employees' internal network activities are significant factors for a company's growth. A company should implement an educational system of roles and duties using which individuals can pursue career progression. In addition, it is necessary to provide career development programs such as job rotation, mentoring, and career counseling.

A Study on Customer Knowledge Acquisition Strategy via a Customer Center: A Case of Voice Recognition Technology Application (고객센터를 통한 고객지식 확보 전략: 음성인식기술의 적용 사례)

  • Hong, Byoung Sun;Koh, Joon
    • Knowledge Management Research
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    • v.19 no.1
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    • pp.147-174
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    • 2018
  • Recently, firms have been putting forth significant efforts to fulfill various demands and high expectations of customers. The role and importance of customer centers as a direct contact point for customer relationship management are more emphasized than previously. A customer center draws attention as a new alternative to secure corporate competitiveness as it contributes to sales increase, being in a position to satisfy customers' needs by ensuring customers' access to information. A customer center is an aggregation of various information and communication technologies. In particular, a voice recognition/analysis technology based on big data can elaborate customer services further, enhance customer satisfaction, and trigger constant interactions with customers. A customer center can be transformed to a hub of customer knowledge and the embodiment of business intelligence in the front line of business. This article is a case study on how the customer center of the K life insurance company regarding customer center operation collects and analyzes customer information and how it has established its voice recognition/analysis system based on big data to improve customer experience management. Factors affecting the successful introduction and implementation of voice recognition/analysis system to a firm, are examined.

A Study of Competency for R&D Engineer on Semiconductor Company (반도체 기술 R&D 연구인력의 역량연구 -H사 기업부설연구소를 중심으로)

  • Yun, Hye-Lim;Yoon, Gwan-Sik;Jeon, Hwa-Ick
    • 대한공업교육학회지
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    • v.38 no.2
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    • pp.267-286
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    • 2013
  • Recently, the advanced company has been sparing no efforts in improving necessary core knowledge and technology to achieve outstanding work performance. In this rapidly changing knowledge-based society, the company has confronted the task of creating a high value-added knowledge. The role of R&D workforce that corresponds to the characteristic and role of knowledge worker is getting more significant. As the life cycle of technical knowledge and skill shortens, in every industry, the technical knowledge and skill have become essential elements for successful business. It is difficult to improve competitiveness of the company without enhancing the competency of individual and organization. As the competency development which is a part of human resource management in the company is being spread now, it is required to focus on the research of determining necessary competency and to analyze the competency of a core organization in the research institute. 'H' is the semiconductor manufacturing company which has a affiliated research institute with its own R&D engineers. Based on focus group interview and job analysis data, vision and necessary competency were confirmed. And to confirm whether the required competency by job is different or not, analysis was performed by dividing members into workers who are in charge of circuit design and design before process development and who are in the process actualization and process development. Also, this research included members' importance awareness of the determined competency. The interview and job analysis were integrated and analyzed after arranging by groups and contents and the analyzed results were resorted after comparative analysis with a competency dictionary of Spencer & Spencer and competency models which are developed from the advanced research. Derived main competencies are: challenge, responsibility, and prediction/responsiveness, planning a new business, achievement -oriented, training, cooperation, self-development, analytic thinking, scheduling, motivation, communication, commercialization of technology, information gathering, professionalism on the job, and professionalism outside of work. The highly required competency for both jobs was 'Professionalism'. 'Attitude', 'Performance Management', 'Teamwork' for workers in charge of circuit design and 'Challenge', 'Training', 'Professionalism on the job' and 'Communication' were recognized to be required competency for those who are in charge of process actualization and process development. With above results, this research has determined the necessary competency that the 'H' company's affiliated research institute needs and found the difference of required competency by job. Also, it has suggested more enthusiastic education methods or various kinds of education by confirming the importance awareness of competency and individual's level of awareness about the competency.

Design and Implementation of Case-Based Reasoning System for Knowledge Management : The Case Study of Plant Construction Division of 'H' Cooperation (지식경영을 위한 사례기반추론 시스템의 설계 및 구축 : 'H'기업의 플랜트 건설 프로젝트 적용사례)

  • Jang, Gil-San
    • The Journal of Information Systems
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    • v.18 no.3
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    • pp.231-249
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    • 2009
  • Recently, plant construction industries are enjoying a favorable business climate centering around developing countries and oil producing countries rich in oil money. This paper proposes a methodology of implementing case-based reasoning(CBR) system for managing knowledge like lessons learned and various documents accumulated in performing power plant construction projects which are receiving a lot of order from foreign countries such as the Middle East, etc. Our methodology is consisted of 10 steps : user requirement gathering, information modeling, case modeling, case base design, similarity function design, user interface design, case base building, CBR module development, user interface implementation, integration test. Also, to illustrate the effectiveness of proposed methodology, the real CBR system is implemented for the plant business division of 'H' company which has international competitiveness in the field of plant construction industry. At present, the implemented CBR system is successfully utilizing as storing, sharing, and reusing knowledge which is accumulated in performing power plant construction projects in the target enterprise.

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Product Variety Modeling Based on Formal Concept Analysis

  • Kim, Tai-Oun
    • Industrial Engineering and Management Systems
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    • v.9 no.1
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    • pp.1-9
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    • 2010
  • Increasing product variety based on product family and product platform provides a company with a competitive advantage over its competitors. As products become more complex, short-life cycled and customized, the design efforts require more knowledge-intensive, collaborative and coordinating efforts for information sharing. By sharing knowledge, information, component and process across different families of products, the product realization process will be more efficient, cost-effective and quick-responsive. Formal Concept Analysis (FCA) is used for analyzing data and forming semantic structures that are formal abstractions of concepts of human thoughts. A Web Ontology Language (OWL) is designed for applications that need to process the content of information instead of simply presenting information to humans. OWL also captures the evolution of different components of the product family. The purpose of this paper is to develop product variety modeling to increase the usefulness of common platform. In constructing and analyzing product ontology, FCA is adopted for conceptual knowledge processing. For the selected product family, product variety Ontology is constructed and implemented using prot$\'{e}$g$\'{e}$-2000.

E-Commerce Performance Based on Knowledge Management and Organizational Innovativeness

  • LESTARI, Setyani Dwi;MUHDALIHA, Eryco;PUTRA, Aditya Halim Perdana Kusuma
    • Journal of Distribution Science
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    • v.18 no.2
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    • pp.49-58
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    • 2020
  • Purpose: This study focuses on the performance of the strategy of Indonesia's companies in facing the development of e-commerce business. The relationship between Knowledge Management (Organizational Memory, Knowledge Sharing, Knowledge Absorption, Knowledge Acceptance), Organizational Innovativeness, Competitive Advantage (Time, Quality, Cost, Flexibility) and E-Commerce (Humanistic Factors: Management, Competence, Organizational Structures) examined in this case study. Research design, data, and methodology: This study uses two types such us qualitative and quantitative. A survey approach were conducted to collect data from the Group of Companies (Director and Manager), Academician (Lecturer), Regulator (Head of Government Institution Division), and Master of Management (at least five years). Total of 114 samples was collected and processed for statistical analysis using Smart PLS. Results: This study provide the findings proved that Knowledge Management and Organization Innovativeness simultaneously have positive influence on Competitive Advantage, while Knowledge Management, Organization Innovativeness, and Competitive Advantage simultaneously have positive influence on E-commerce where Competitive Advantage positively influence to E-commerce. Conclusions: The implementation of strategies or steps in this study are expected to steer and motivate an organization to successfully implement a good knowledge management system to pass on knowledge from generation to generation in the company Organizational Innovativeness strategies to improve e-commerce performance.

Development of NCS-based information capability learning module and improving method - (Centered on computer application capability) (NCS 기반 정보능력 학습모듈 개발 및 개선방안 (컴퓨터활용능력 중심))

  • Ahn, Insoo
    • The Transactions of the Korean Institute of Electrical Engineers P
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    • v.65 no.4
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    • pp.309-315
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    • 2016
  • NCS is the nation-wide standard designed to standardize and systematize the capability(knowledge, technology and attitude) required for personnel to undertake their task in industrial site according to industry field and level of the task. In order to cope with rapidly changing labor market, individual has to be equipped with ability required for each relevant duty field. And company also requires worker to have basic working ability, professional knowledge or technical capability for relevant duty. Especially, the core competency, a fundamental element for all tasks, has been recognized as critical part not just in social level but also in company level. In that sense, the necessity of adding the core competence into regular education program has been vastly demanded. This study mainly deals with development of NCS-based learning module for information capability that most of industrial field want their employee to be equipped as basic skill. And, in particular, education achievement analysis for computer application capability, a subordinate capabilities of information capability, and its application method are mainly described.