• Journal of Korean Academy of Nursing
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• v.44 no.1
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• pp.64-74
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• 2014

Purpose: This study was done to develop and implement the Nursing KMS (knowledge management system) in order to improve knowledge sharing and creation among clinical nurses in outpatient departments. Methods: This study was a methodological research using the 'System Development Life Cycle': consisting of planning, analyzing, design, implementation, and evaluation. Quality Function Deployment (QFD) was applied to establish nurse requirements and to identify important design requirements. Participants were 32 nurses and for evaluation data were collected pre and post intervention at K Hospital in Seoul, a tertiary hospital with over 1,000 beds. Results: The Nursing KMS was built using a Linux-based operating system, Oracle DBMS, and Java 1.6 web programming tools. The system was implemented as a sub-system of the hospital information system. There was statistically significant differences in the sharing of knowledge but creating of knowledge was no statistically meaningful difference observed. In terms of satisfaction with the system, system efficiency ranked first followed by system convenience, information suitability and information usefulness. Conclusion: The results indicate that the use of Nursing KMS increases nurses' knowledge sharing and can contribute to increased quality of nursing knowledge and provide more opportunities for nurses to gain expertise from knowledge shared among nurses.

• Journal of Platform Technology
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• v.6 no.1
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• pp.24-30
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• 2018

LMT consisting of 10 landscape elements is one of psychology diagnosis method for inspecting the psychological state of client. In this paper, we make knowledge base accumulating knowledge about LMT landscape elements. By using this knowledge base, we also propose and implement LMT diagnosis assistance system generating LMT inspection report being a result of diagnosis. This proposed system generates diagnosis report based on LMT knowledge base which accumulate knowledge from plenty of reference and research project, that's why we improve the objectivity of diagnosis results. And new knowledge about LMT can be accumulated in knowledge base, so the system proposed in this paper can be extensible continuously. The implementation of system proposed in this paper offers web-based services. To show effectiveness of the system, we diagnose the actual case by using the system, and show the diagnosis result.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.278-282
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• 2001

The discovery of tacit knowledge from domain experts is one of the most exciting challenges in today\`s knowledge management. The nature of decision knowledge in determining the quality a firm\`s short-term liquidity is full of abstraction, ambiguity, and incompleteness, and presents a typical tacit knowledge extraction problem. In dealing with knowledge discovery of this nature, we propose a scheme that integrates both knowledge elicitation and knowledge discovery in the knowledge engineering processes. The knowledge elicitation component applies the Verbal Protocol Analysis to establish industrial cases as the basic knowledge data set. The knowledge discovery component then applies fuzzy clustering to the data set to build a fuzzy knowledge based system, which consists of a set of fuzzy rules representing the decision knowledge, and membership functions of each decision factor for verifying linguistic expression in the rules. The experimental results confirm that the proposed scheme can effectively discover the expert\`s tacit knowledge, and works as a feedback mechanism for human experts to fine-tune the conversion processes of converting tacit knowledge into implicit knowledge.

• The Journal of Society for e-Business Studies
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• v.8 no.4
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• pp.183-205
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• 2003

There have been various attempts of Knowledge Management System in order to effectively support Knowledge Process and to manage a wide variety of unstructured knowledge. However, Knowledge Management System basically has some significant weakness for searching knowledge, extracting information and maintenance, and some difficulties to integrate such various knowledge resources. Several studies had been conducted to overcome these weaknesses and to improve the method of knowledge management. The purpose of this study is 1) to examine the effectiveness of Semantic Web Technology that has a great attention lately; whether it is useful to overcome the weaknesses, and 2) to review its strong points and some future uses. Further, differences of Semantic Web Technology compared to existing Knowledge Management System Architecture are reviewed. Finally, a new Semantic Web Enabled KMS Architecture is proposed. Also some prospects for future market direction are suggested.

• International Journal of CAD/CAM
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• v.5 no.1
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• pp.83-90
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• 2005

This is a report on a new methodology to manage design knowledge by utilizing a knowledge-based CAD and a prototype system named $C^3$ (Cubic; CAD knowledge Code Capacitor), which is being developed using our methodology. $C^3$ facilitates (i) the automatic generation of a knowledge code for a knowledge-based CAD by processing design documents written in the format near the natural language, such as English or Japanese, and (ii) automatically generation of a design document written in the format near the natural language from the knowledge code. The features of the system facilitate document-based design knowledge management which reduces the designer's load to encode and maintain design knowledge, because it is easier for a designer to treat a natural language description than a coded description.

• International Journal of Quality Innovation
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• v.8 no.3
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• pp.46-70
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• 2007

Customer Support Knowledge of Customer Support Organization is one of the important assets of enterprises and "Customer Support Knowledge Management" is also the critical aspect of Business Knowledge Management; however, the attributes of Customer Support Knowledge are complicated, diverse, renewed rapidly and difficult to be managed. Thus, in order to design a successful Customer Support Knowledge Management System, apart from the consideration of "human" and "information technology" aspects, the concerns of attributes and Customer Support Knowledge and industry characteristics should be involved for meeting the requirements of Customer Support Organization and allowing the organization to acquire the competitive advantage of "Differentiation Service". This research used the "Customer Support Knowledge Management System" in a high-tech industry as an example and treated the end users of medical instruments in different types of hospitals in Taiwan which have received the support service of our company in recent six months as the population. The end users were mostly the nursing executives or ultrasonic wave technical personnel in intensive care unit and they had similar educational background and incomes and adopted the medical instruments such as physical supervision system, ultrasonic wave system, heart start or ECG machine produced by our company; the research method was to randomly treat the investigation results of the telephone customers' satisfaction from respective 30 end users in the population three months before and after this system execution as the samples and use hypotheses to validate if the end users' customer satisfaction significantly improved in terms of "Remote Support," "On-site Support," "Service Turn Around time," "Technical Competence" and "Manner" in order to understand the influence and managerial significance of execution of "Customer Support Knowledge Management System" on Customer Support Organization.

• STI Policy Review
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• v.8 no.2
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• pp.23-48
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• 2017

This article advocates for a Mode 3 science policy. Compared to the university research-based Mode 1 knowledge production system and the knowledge application-centric Mode 2 innovation system, Mode 3 can be defined as a system that integrates both Mode 1 and Mode 2-type knowledge production models. In this article, based on the major characteristics of the Mode 3 scientific knowledge production system, I agree with the advocates of Mode 3 that constructing a knowledge society requires an inclusive form of knowledge production and innovation system through the democratization of knowledge production as well as the promotion of social values. Moreover, the mechanisms for creating accountable innovation in the Mode 3 system should be given more attention from the science research and policy communities to make public policy for scientific and technological innovation more reflective of social changes. Similar to the ways that the Mode 1 and Mode 2 scientific knowledge production approaches have influenced the development of science policy models, the Mode 3 scientific knowledge production approach, or Mode 3 science, also has the potential to shape a new science policy model. I will refer to this as Mode 3 science policy. In an effort to conceptualize the democracy- and society-centric Mode 3 science policy model, I will articulate science policy strategies in four science policy domains in South Korea from the context of the Mode 3 science approach. These include (1) evaluation of publicly-funded research activities, (2) valorization of scientific knowledge (that is, enhancement of the value of scientific knowledge through governmental action), (3) development of a science policy decision-making support system, and (4) anticipatory foresight of science, technology and society. When adopting and implementing a Mode 3 science framework, one progressive change is to increase socially desirable innovation such as responsible innovation.

• Knowledge Management Research
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• v.18 no.3
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• pp.231-246
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• 2017

As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

• International conference on construction engineering and project management
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• 2015.10a
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• pp.37-38
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• 2015

A number of documents containing important and useful knowledge have been generated over time in the construction industry. Such text-based knowledge plays an important role in the construction industry for decision-making and business strategy development by being used as best practice for upcoming projects, delivering lessons learned for better risk management and project control. Thus, practical and usable knowledge creation from construction documents is necessary to improve business efficiency. This study proposes a knowledge creating system from construction documents using text mining and the design comprises three main steps - text mining preprocessing, weight calculation of each term, and visualization. A system prototype was developed as a pilot study of the system design. This study is significant because it validates a knowledge creating system design based on text mining and visualization functionality through the developed system prototype. Automated visualization was found to significantly reduce unnecessary time consumption and energy for processing existing data and reading a range of documents to get to their core, and helped the system to provide an insight into the construction industry.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.448-455
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• 2001

Recently, many enterprises have attempted to capitalize knowledge assets on data warehouse (DW). It has been recognized as strategic core process to create corporate competitive advantage and implement enterprise e-biz strategies. However, most approaches to represent knowledge and decision process have limits in considering various knowledge types, their relationships and continuity in knowledge formulation. In addition, they are so inclined to one side such as concept-oriented frameworks or technology-oriented ones. They lack universal and wide-ranging features. This paper presents a comprehensive methodology to accumulate knowledge capital on DW via a properly grained hypermedia model. The methodology consists of three phases: knowledge requirement elicitation, hypermedia modeling, and system implementation. A real-life case for medical DW development is presented to demonstrate the usefulness of the proposed methodology. This methodology is effective when an organization accumulates knowledge assets to put the corporate e-biz or cre-biz strategy into practice.