• Title/Summary/Keyword: knowledge management efficiency

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An Evaluation of Information Systems Services in the Public Sector: Knowledge Management Approach (공공부문 정보화사업평가 - 지식경영 측면의 접근)

  • Lim, Joon Hyoung;Myung, Sung-Jun;Kim, Jae-Young
    • Knowledge Management Research
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    • v.18 no.3
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    • pp.231-246
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    • 2017
  • As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

An Empirical Analysis of the Influence of Team Activity on the Knowledge Management Performance (팀 조직의 활동이 지식경영 활동 및 성과에 미치는 영향에 대한 실증적인 분석)

  • Kim, ChangHo;Lee, Kunchang;Chung, Namho
    • Knowledge Management Research
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    • v.6 no.2
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    • pp.91-108
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    • 2005
  • In recent years, organizations have chosen a team-organization as a standard activity level and it leads a significant change in process of knowledge producing. Nevertheless team-organization for building up effective performance and a good communication in organization has influenced knowledge management performance, the empirical analysis and survey have not proved yet. This study, therefore, makes an analysis that the change of organization base on team activity influences knowledge management performance. This study, based on 312 data by using LISREL as a model for studying, provides a result that a team-based activity positively influences knowledge management efficiency.

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The effect of domain understanding on IT outsourcing performance based on a learning model of IT outsourcing (IT아웃소싱 환경에서 도메인이해도가 성과에 미치는 영향: 조직학습, 지식이전 및 아웃소싱비율의 조절효과를 중심으로)

  • Won, Youshin;Lee, Choong C.;Yun, Haejung
    • Knowledge Management Research
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    • v.17 no.2
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    • pp.205-229
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    • 2016
  • Owing to the current economic downturn, one of the most important goals of the organizations who are actively involved in Information Technology Outsourcing (ITO) is the cost efficiency. We focus on supplier firm's domain understanding to make the cost efficiency; therefore, we examine how the disadvantages from lower domain knowledges affect outsourcing performance moderated by outsourcing ratio and knowledge change environments. That is, if clients can endure disadvantage from service providers' lower domain knowledge, they can achieve cost efficiency by choosing lower domain knowledge suppliers with less expensive cost. To examine performance gap depending on the environments, we applied 'A Learning Model of IT Outsourcing' which is suggested by previous literature. As a result, we suggest five strategies for clients to contract with suppliers which have lower domain knowledge: (1) Prepare the strategy to endure disadvantages from the early stage. (2) Make the strategy depending on outsourcing ratio. (3) Knowledge transfer between organizations is important. (4) Make a short-term contract if they do not have good environments for organizational learning. (5) Client's knowledge change environments are more important than those of supplier's. Finally, we offer various implications for clients and suppliers in IT outsourcing.

Design of a Knowledge Portal for Supporting Team Work in Research & Development Organizations (과학기술 연구개발조직의 팀 연구 지원을 위한 지식포털 모델)

  • Park, Sung-Joo;Lee, Hong-Joo;Kim, Jong-Woo;Kim, Gyu-Jung;Ahn, Hyung-Jun
    • Information Systems Review
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    • v.5 no.2
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    • pp.151-168
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    • 2003
  • A knowledge portal is an integrated gateway for accessing relevant knowledge, collaborating and communicating with other users, and also linking internal applications which is becoming crucial in the age of information abundance. Research and development is a typical knowledge-intensive activity. However, knowledge management support in R&D has been minimal in most research organizations. In this paper, a knowledge portal is designed to support team-based researches in science and technology for searching and browsing knowledge, and also communicating with other team members, coordinating research project and collaborating with other researchers. Automating knowledge acquisition from various knowledge sources, knowledge categorization by applying text categorization method, and knowledge recommendation can help to relieve management effort and increase the efficiency of knowledge management processes. A prototype system based on the suggested model is also presented.

An Empirical Study on The Success Factors of Knowledge Management in Public Corporations (공기업의 지식경영 성공요인에 관한 실증적 연구)

  • Jung, Kyung-Hee;Park, Jae-Min;Cho, Jai-Rip
    • Proceedings of the Safety Management and Science Conference
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    • 2008.04a
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    • pp.259-271
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    • 2008
  • In the information society where knowledge plays a significant role, the value of the corporate organization creates knowledge strategically and spreads it to the whole organization so as to reinforce the efficiency of the work force. After KMS was recognized as one of core competences of company, KMS based on information technology has been introduced actively to many corporate organizations for the implementation of realizing knowledge management. As the strategic use of KMS increases in company, it has attracted attention to the system and the investment in the system, now attention has brought to the effect of the system. The efficiency and effectiveness of KMS has been tackled as one of the most important issues, and then many studies have been implemented to measure the result of the system. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing KMS.

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Existing Knowledge in the Organization and the New Product Performance (조직 내 기존지식과 신제품 성과에 관한 연구)

  • Suh, Sang-Hyuk;Cho, Sung-Bok;Jin, Yun-Kyung
    • Journal of Korea Technology Innovation Society
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    • v.9 no.4
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    • pp.884-908
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    • 2006
  • The focus of this study is to analyze the link between existing knowledge in the organization and NPD performance. After a comprehensive literature review, we identified factors influential in the management of existing knowledge, such as efficiency of information acquisition, shared interpretation, structure of organization. Through an empirical research, we found that existing knowledge was positively associated with the efficiency of information acquisition and shared interpretation. Additionally, a strong relationship was found between information acquisition efficiency and NPD. Shared information, however, was not found to be associated with NPD. This result, make us recognize the necessity to better understand some subprocesses through which existing knowledge affects new product performance.

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A survey on the relation between the employees' viewpoint with knowledge management and cultural intelligence among the employees working in Social Security Organization of Ardabil

  • Borjian, Sheyda;Alavi, Soheila
    • The Journal of Economics, Marketing and Management
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    • v.5 no.2
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    • pp.1-9
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    • 2017
  • This study has reviewed the "A survey on the relation between the employees' viewpoint with knowledge management and cultural intelligence among the employees working in Social Security Organization of Ardabil". The present study is functional in terms of objective and the method is descriptive and survey. This has asked the others' ideas and viewpoints concerning a specific subject and has analyzed them. About the nature and the method used, the present research is of correlation research. The population applied in this research includes all employees working in Social Security Organization of Ardabil consisting of 400. The method used for sampling is simple random sampling. To collect the information in the first step of the research the library method has been used. In this research the data has been collected through standard questionnaires. Then, via descriptive and inferential statistics the research data has been characterized and regarding the spatial scaling of the measurement to test the hypothesis the, correlation analysis of Pearson has been used and also to specify the reliability of the questionnaire the Chronbach's Alpha has been taken in use and the SPSS software to analyze the data also. The findings resulted from the study showed that there is a significant relation between the factors concerning employees' efficiency with knowledge management and the cultural intelligence and all hypotheses was confirmed.

Knowledge Structure for Cost Estimates Based on Standardized Cost Database (원가산정을 위한 표준분류체계 활용한 지식체계 개발)

  • Im, Haekyung;Kang, Namhee;Choi, Jaehyun
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2016.05a
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    • pp.235-236
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    • 2016
  • The importance of construction management has been increasing due to the fact that complex construction projects blend several different industries depending on the traits of the construction. This research was conducted to search for a method to enhance efficiency in cost management of construction project and meet the need for reusability of accumulated construction information. The process of detailed estimation and methodology for using standard unit price information has been developed to strengthen the interoperability in cost information by utilizing a standard classification system. The concept of ontology is proposed as a method of connecting construction information based on a standard breakdown structure to increasing the connectivity of the cost information in the construction project. Therefore, construction information knowledge framework is developed in order to improve the efficiency of the detailed estimation work process.

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Productivity Improvement Through the Knowledge Management System Focused on End-user (현업실무자 중심의 지식관리시스템도입을 통한 생산성 향상)

  • 정한욱;이창호
    • Journal of the Korea Safety Management & Science
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    • v.2 no.3
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    • pp.37-46
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    • 2000
  • A company needs low cost and high efficient S/W tools to improve the white color productivity in daily operation, These needs may be satisfied by end-user knowledge management system to be suggested in this paper. We suggest that the end-user knowledge management is not made by specialized developer but directly made by end-users of some related managers using company-wide DB and department DB. We expect that this end-user knowledge management system will increase the efficiency of end-user daily operation and minimize the total life cycle cost of end-user computing system in industry. The suggested end-user knowledge management system has been tested in some companies through the training course.

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MEASURING THE PERFORMANCE OF INNOVATION IN A KNOWLEDGE-BASED ARCHITECTURAL DESIGN SERVICE INDUSTRY

  • Ji-Sun, Kim;Jung-Lo, Park;Yoon-Sun, Lee;Jae-Jun, Kim
    • International conference on construction engineering and project management
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    • 2013.01a
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    • pp.628-633
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    • 2013
  • Knowledge-based Service Industry is an industry that creates added value through the production, processing, and use of knowledge. Comparing to other service industries, it is innovation-oriented business endeavors having the characteristics that exert the great influences on other fields. Meanwhile, however, research efforts thereof are yet insignificant. In this study, we analyzed the innovation performance of architectural design office which creates knowledge services, having raised the necessity of innovation of the design office. The innovation performance were classified according to the extent of efficiency of the architectural design office making use of DEA-Tier analysis, and, for those architectural design offices that showed significant differences in efficiency, we presented the case studies of the firms that were substantial benchmarking targets from short, medium, and long-term perspectives.

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