• Title/Summary/Keyword: job productivity

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Tertiarization and Changes in the Demand for Job-based Skills - Focusing on Cognitive Skills and Interactive Skills - (서비스화가 일자리 숙련구조에 미친 영향 - 인지적 숙련 및 상호적 숙련을 중심으로 -)

  • Hwang, Soo Kyeong
    • Journal of Labour Economics
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    • v.30 no.3
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    • pp.1-41
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    • 2007
  • Since Korea experienced a 'jobless growth' in 2003, creating jobs in the service sector has been considered as a top priority employment agenda. However, despite high employment outcomes in services, labor productivity remains stagnant in the service sector in recent years. A great deal of concern has been raised regarding newly created service jobs. Critics say low productivity in the service sector will harm the engine of economic growth in our country. This paper investigates the side of the demand for quality of labor, namely, the demand for skills as one of the main source of low productivity in the service sector. To analyze the changes of skills demand, this paper suggests the concept of job-based skills instead of worker-based skills and presents the way of constructing measures of job-based skills. By means of common factor analysis using job information in the Korean Dictionary of Occupational Titles, I extract 4 direct measures of job-based skills, such as cognitive skills, physical skills, fine skills, interactive skills. These skill measures are used to explore and to test how the skill structure changed in the service sector during 2002-2006. Empirical Results show that whereas the goods sector makes progress toward upskilling being represented by increased cognitive elements and softenization of tasks, the service sector, although high-educated workers increased, exhibits trends of deskilling in the sense of job-based skills during 2002-2006 in Korea. The trend of deskilling however does not seem a general aspect in the overall service sector. Rather, it seems a compound process that high-skilled jobs are created, but, on the other hand low-skilled jobs requiring physical labor are produced at the same time.

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An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications (업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구)

  • Chung, Sunghun;Kim, Kimin
    • Asia pacific journal of information systems
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    • v.24 no.1
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

The Effect of Shift Work and the Open Kitchen System on Job Satisfaction and Job Stress (순환 근무와 오픈 주방 시스템이 직무 만족과 직무 스트레스에 미치는 영향)

  • Chae, Hyun-Seok
    • Culinary science and hospitality research
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    • v.14 no.4
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    • pp.339-356
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    • 2008
  • The purpose of this study is to provide the developmental basic data of a change in shift work types by making a self-administered survey of the effect of commitment by shift work and the open kitchen system on job satisfaction and job stress, and mutual relation between variables on 287 cooks in luxury hotels. Analysis showed that the operation of the shift work system was effective in reducing the internal stress of the cooks, their external stress, or their self-uncertainty on the job, and the business by the open kitchen system was effective in raising self-esteem. In addition, job commitment by shift work and the open kitchen system were effective in promoting the job satisfaction of employees, interpersonal relations, promotion, benefits and wages. Consequently, the decrease of external and internal stress or self-uncertainty and the improvement of job satisfaction can be connected with the increase of productivity or cost reduction. Therefore, the open kitchen system should be properly applied to the shift work system, along with sanitation, safety and the periodic checkup of kitchen.

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A Sutdy on the development method of Construction Productivity analysis system based on Web & OLAP (웹(Web) 및 OLAP 기반의 건설 생산성 분석 시스템 개발방안 연구)

  • Lee, Jeong-Dae;Kim, Sang-Bum;Kim, Yae-Sang;Kim, Young-Seok
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.306-311
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    • 2007
  • Proper management of construction productivity is one of the main drivers of project success. This research focuses on the development of a construction productivity analysis system based on Web and OLAP in order to effectively manage construction productivity. Throughout the research effort, a construction productivity analysis system was modeled using IDEFO & ERD techniques and was deployed on the WWW(World Wide Web). Based on the system modeling, this research studies the methodology for system development of construction productivity that can consult the decision of managers on job site.

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The relationship of stress, health problems, absenteeism, productivity and presenteeism in Korean and Japanese workers (한국과 일본 근로자의 프리젠티즘과 스트레스, 건강문제, 결근율, 생산성의 관계)

  • Lee, Young-Mi
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.19 no.3
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    • pp.202-212
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    • 2009
  • Objectives : The purpose of this study was to examine the relationship of stress, health problems, absenteeism, productivity and presenteeism in Korean and Japanese workers. Methods : Data was collected from April 12 to July 18, 2008 in both countries. The content of questionnaires was demographic factors, stress and the Stanford Presenteeism Scale. Korean data from 810 workers was collected and Japanese data from 822 workers was collected by same questionnaires of both language. SPSS 12.0 and AMOS 5.0 programs were used for data analysis. Results : The major health problems in relation to the impaired presenteeism of Korean workers were dizziness, allergy, headache and dysmenorrhea, and for Japanese workers were arthritis, depression, and diabetes mellitus. Impaired presenteeism was increasing when the numbers of health problems were increasing in both countries. In Korean workers, job-related stress and the numbers of health problems directly affected presenteeism. In Japanese workers, job-related stress, life-related stress and the numbers of health problems directly affected presenteeism. Conclusions : Health managers should include physical and psychological health management programs for presenteeism control in workplace. They can obtain a greater benefit through both programs.

The Condition Analysis about Job Satisfaction and Separation Propensity of Foodservice Industry Culinary Employee′s (외식산업 조리종사자의 직무만족과 이직성향에 대한 실태분석)

  • 이선호;김선희;김민수
    • Culinary science and hospitality research
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    • v.9 no.4
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    • pp.37-53
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    • 2003
  • The purpose of this study was to find out efficient control plan for productivity increase. To analyze the data, the measure of question a paper was used to 5 a point measure, statistics disposition was used to SPSS, the analyze method was used to frequency analyze, trust degree analyze, difference analyze useful average value, person's correlation analyze, revolution analyze. The results of this study could be explained as follow: First, find out high change separation propensity. Secondly, was subjected important for atmosphere composition and was required strategy consideration for stable job recognition. Third, was operated affirmative to recognition about separation and was increased to job satisfaction according as a colleague relation and team work. Fourth, was increased to comparative separation propensity in case that high job satisfaction. Therefore it is required interesting labor item and treatment development about personal evaluation.

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The Effects Manufacturing Company's Leader-Member Exchange on Employee's Job Commitment and Safety Behavior (제조업체에서 상사-구성원 교환관계가 부하직원의 직무몰입과 안전행동에 미치는 영향)

  • Choi, Hyung-Jin
    • Journal of the Korea Safety Management & Science
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    • v.18 no.2
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    • pp.73-81
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    • 2016
  • In manufacturing company, safety is a important issue because it can cause many cost and problems of company. So reduce safety accident can increase manufacturing company's productivity. Safety accident has close relationship with employee's behavior, which is 'safety behavior'. In this study, researcher try to find out role of leader-member exchange and employee's job commitment effect on safety behavior in manufacturing company. A total of 279 responses were collected from manufacturing company's employees. The result of this empirical study show us that leader-member exchange has positive effect on employee's job commitment and safety behaviot. And job commitment has positive effect on safety behavior. Base on this empirical result, researcher provide critics and manageric implication for manufacturing companies.

Job Deployment and Dynamic Routing for Container-AGVs (컨테이너용 AGV의 작업할당과 동적 경로계획)

  • So Myung-Ok;Lee Hyun-Sik;Jin Gang-Gyoo
    • Journal of Advanced Marine Engineering and Technology
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    • v.29 no.4
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    • pp.369-376
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    • 2005
  • In recent years, AGVs(Automated Guided Vehicles) have received growing attention as a subsystem of the integrated container operating system which enables unmanned control. improvement of job reliability, accuracy and productivity. Therefore, a number of works have been done to enhance the performance AGVs. In this paper. job deployment and a dynamic routing control system composed of supervisor, traffic controller. motion controller and routing table are discussed. A simple job deployment scheme and an efficient dynamic routing algorithm incorporating with the deadlock prediction and avoidance algorithm are investigated.

A Study on Job Satisfaction for Academic Librarians (대학도서관 사서직의 직무만족에 관한 연구 -전북지역 4년제 대학도서관을 중심으로 -)

  • Ryu In-Seok
    • Journal of the Korean Society for Library and Information Science
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    • v.31 no.2
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    • pp.7-33
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    • 1997
  • Job satisfaction can affect not only physical and mental health in an individual's life but also productivity and job performance in an organzational setting. This study investigate the level of the academic librarians' job satisfaction in Korea. As the results of this investigation, the librarian or the university administrator and futhermore the government autorities must attempt to know of needs of academic librarians to improve of job satisfaction. Consequence of this study is conducive to the establishment of the academic librarians's personnel management and the advancement of academic library in Korea.

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A Study on the relationship between Transformational Leadership and Job Involvement according to Nurses' Personal Characteristics (임상간호사의 성격특성에 따른 변혁적 리더쉽과 직무몰입과의 관계)

  • Kim Myoung Sook;Park Young Bae
    • Journal of Korean Public Health Nursing
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    • v.15 no.2
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    • pp.249-261
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    • 2001
  • Today's health care environment is rapidly changing and nurse administrators' leadership styles need to identify in nursing organization to achieve organizational objectives. By Bass(1985), transformational leadership stimulates the subordinates to be creative and achieve organizational objectives and is related to job satisfaction, job involvement, productivity, and organizational commitment. Transformational leadership process consists of charisma, intellectual stimulation, individual consideration. The purpose of this study was to identify the effect of transformational leadership and personal characteries on nurses' job involvement. The subjects for this study consisted of 594 nurses from 8 University Hospitals and General Hospitals. The data were collected by personal characteristics scale, transformational leadership scale, and job involvement scale. The factor analysis, Cronbach's alpha analysis, Pearson correlation analysis, multiple regression analysis and hierarchical multiple regression analysis were used for the statistical method. The results of this study were found that (1) charisma dimension of transformational leadership has positive influence on nurses' job involvement ; but another two dimensions (intellectual stimulation and individualized consideration) did not showed significant effect on job involvement (2) nurses' personal characteristic (internal locus of control) moderated the effect of transformational leadership on job involvement.

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