• 한국프랜차이즈경영연구
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• 제8권4호
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• pp.33-43
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• 2017

Purpose - Previous studies about corporate image generally explore how corporate image affects a company's effectiveness from the consumer view. However this study attempts to explore the impacts of corporate image (reliability, friendly, corporate social responsibility, and innovation) on employees' altruistic behaviors in the franchise industry context. This study also examine whether organizational trust and affective commitment play a mediating role in the relationship between corporate image and employees' altruistic behaviors. The authors developed several hypotheses to achieve these purposes. Research design, data, and methodology - The data were collected from employees in food-service franchise companies located in Seoul, Korea. Among a total of 363 questionnaires distributed, 294(response rate of 81%) questionnaires were returned. After excluding 18 invalid respondent questionnaires, 276 valid questionnaires(response rate of 76%) were coded and analyzed using frequency, confirmatory factor analysis, correlations analysis, and structural equation modeling with SPSS 21 and SmartPLS 3.0. Result - The findings of the study are as follows: First, friendly, CSR, and innovation had positive effects on organizational trust, but reliability did not have a significant effect on organizational trust. Second, reliability and friendly of corporate image had positive effects on affective commitment, but CSR and innovation did have a significant effect on affective commitment. Third, organizational trust and affective commitment had positive effects on employees' altruistic behaviors. Conclusions - The aim of this study is to investigate the franchise corporate image as a significant influencing factor of employees' altruistic behaviors. The data were collected from only employees from franchising companies. The findings might vary from position to position. Future studies need to collect and compare data from managers. Future studies need to consider other variables that affect employees' altruistic behaviors. For example, leadership and market orientation might influence employees' attitude and behaviors. Also, future research should include other variables and it may have limitations in sample representative because of sampling franchise corporate in Seoul. Future studies will include franchise corporate all over the country. Future studies can also consider other variables (e.g., job performance and turnover intentions) to measure employee performance at the level of individuals and identify the impact of employee performance on business performance at the level of corporate.

• 지역사회간호학회지
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• 제12권2호
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• pp.361-374
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• 2001

This study was done to identify a status of home visiting project as a community health nursing system, that was the organization. personal who have age, educational background, marital status, position, experience of the home visiting in the public sectors in part of Seoul. Kyonggi, Kang-won area, It was done to provide basis data for the development of effective visiting nurses project in the health sectors, where was Health Centers in urban and rural. Branch of Health Center in rural and Health posts. The question airs were distributed 352 public health workers who working place was 118 health workers in 12 health centers in Seoul. 56 public health workers among 39 health center and other public health sectors in Kyonggi and 178 public health workers among health center and health care sectors. Data collected from October to December. 2000. The analysis by SAS system with F test, percentage and frequency. The major result were as follows. The general characteristics of the respondent show that most of them were graduates from community college and RN-BS with broadcast that they had not completed CPHN course but only two health workers have trained for the visiting nurses project. As for their grade in the position, the most of health workers have seventh level and the other CHP were above sixth level in the health care post that in the government structure. This indicates that workers do not have great authority in decision making, the most period of works in the position was one and two years indicating that they change jobs frequently. On an average their clinical experience was 4.11 years which is ideal for the total service. As for preparation of staff for home visiting workers education on visiting nurses program have to receive short term or longer term training course for strong emphasis. The analysis showed that public health visiting workers responds about active job performance that based on an area, approach of acting by districts, education and position are shown statistically significant difference between acceptance of the visiting nursing job show the same as well as visiting nurses project. Special concerns for visiting Nursing care spread came to burden, many of activity carry out main solution is covered the health problem connective support system needs of quality and quantity which out health problem. As 71.1% of visiting health service held on the poor population was under the guardianship of the law, but people who health insurance wide application under law shown a tendency to increase gradually. The general characteristics of the patients showed 56.2% of female on average of age was 66.1 years old, they have health problem was the most of 47.6% of high blood pressure and stroke, the other and as a problem that economics, which is complex welfare with out health problem. Community health care service should be combined health and social work program. The form of delivery of visiting health care given the most guide and education with counselling and support. (33.6%) Among the six category of visiting care service shown statistically significant difference and next is fundamental care, remedy care with priority.

• 한국산학기술학회논문지
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• 제16권4호
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• pp.2573-2584
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• 2015

이 연구의 목적은 서비스 제공환경의 변화에 따른 사회복지 행정교육 강화의 필요성과 발전방향을 제안하는 것이다. 기관평가, 성과관리 등 서비스 제공의 효과성과 책임성을 강조하는 상황에서 기관관리자의 역할이 중요시되고 있다. 이 연구에서는 한국사회복지사협회에서 2,479명의 사회복지사를 대상으로 수행한 '한국사회복지사 기초실태 및 인식조사' 결과를 이용하여, 사회복지사가 일상적으로 어떠한 직무를 수행하는지를 분석하였다. 직무분석결과, 사회복지기관에서 행정 및 관리업무는 전체 업무 중의 40%로 가장 많은 비중을 차지하였다. 사회복지사는 지역사회조직, 인적자원관리, 기획 및 재정관리 등의 기관운영 업무의 중요도와 난이도가 상대적으로 높은 것으로 인식하고 있다. 그러나 사회복지학 교육과정에서 기관관리에 대한 체계적인 교육은 매우 부족한 실정이다. 또한 사회복지사는 관리자로서 대부분의 생애경력을 쌓아 나갈 것이다. 따라서 사회복지행정교육의 목표는 실천가에 대한 지원활동을 넘어서, 관리자로서 기관관리 지식과 기술을 익히는 것으로 재정립되어야 한다. 기관관리자로서 조직환경과 조직내부 운영에 대한 폭넓은 안목을 기르고, 기관관리의 다양한 영역에 대한 전문성을 증진시킬 수 있는 교육이 이루어져야 한다. 이 연구에서는 학부교육, 전문대학원교육, 실습교육 등 각종 교육과정에서 발전방향을 제안하였다.

• 치위생과학회지
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• 제6권4호
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• pp.285-293
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• 2006

J지역사회 치과위생사의 효과적인 업무수행을 위해 직무만족에 영향을 미치는 관련요인을 분석하고자 2006년 7월 24일부터 9월 24일까지 전라북도에서 근무하는 치과위생사 156명을 대상으로 설문조사를 조사하였으며, SPSS(Ver. 12.0) 프로그램을 이용하여 통계 분석한 결과 다음과 같은 결론을 얻었다. 1. 치과위생사의 직무만족도의 전체평균은 5점 만점에서 2.83으로 낮은 정도를 나타냈으며, 각 요인별 직무만족도는 동료관계요인이 3.21으로 가장 높은 만족수준을 나타냈고, 장래성요인은 3.10, 자율성요인 3.07, 환경요인 2.99, 보수요인은 2.55이었고, 업무량요인은 2.03으로 가장 낮은 만족수준을 나타냈다. 2. 치과위생사의 일반적 특성에 따른 직무만족도에 유의하게 영향을 주는 요인은 연령별에서는 자율성요인(p < 0.001)이었고, 결혼여부에서는 자율성요인(p < 0.001), 보수요인 (p < 0.05)이었으며, 미혼보다 기혼이 만족도가 높게 나타났다. 근무지별로는 장래성요인과 동료관계요인(p < 0.001)이었고, 치과대학(부속)병원에서 만족도가 높게 나타났다. 근무경력에서는 자율성요인(p < 0.001)과 환경요인(p < 0.05)이었고, 근무경력이 높을수록 만족도가 높았다. 최종학력별로는 자율성요인(p < 0.001), 업무량요인과 환경요인(p <0.05)이었고, 학력이 높을수록 만족도가 높았다. 월평균 소득별로는 자율성요인과 보수요인(p < 0.001), 장래성요인(p < 0.05)이었고, 170-189만원의 경우가 만족도가 높게 나타났다. 3. 전반적인 만족도와 만족도에 영향을 미치는 요인간의 상관관계분석에서 전반적인 만족도는 자율성요인(r = 0.485),장래성요인(r = 0.222), 보수요인(r = 0.355), 동료관계요인(r = 0.280), 환경요인(r = 0.380)들에 의해 영향을 받고 있었으며, 만족요인들의 만족도가 높을수록 전반적인 만족도도 높게 나타났고, 통계적으로 유의한 차이가 있었다(p < 0.01). 4. 직무만족 요인에 각 요인들이 어느 정도의 설명력을 가지고 있는지 알아보기 위해 다중회귀분석을 실시한 결과, 자율성요인이 가장 크게 영향을 미치는 것으로 나타났으며, 다음으로 보수요인, 장래성요인, 환경요인, 업무량요인의 순으로 나타났고, 만족 요인이 만족도 점수에 미치는 영향에 대한 설명력은 40.2%였다.

• 재활복지
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• 제22권3호
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• pp.69-91
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• 2018

본 연구는 그룹홈 거주 중고령 발달장애인의 생활만족도에 영향을 미치는 요인을 분석하고 있다. 이를 위해 서울시 그룹홈 종사자들의 대리응답조사와 발달장애인 당사자 대상으로 한 심층면접조사를 병행하였으며, 최종적으로 387명의 자료가 확보되었다. 분석결과에 따르면, 청년기 발달장애인들의 생활만족도는 직원 직무수행 수준이 높을수록, 지역사회활동 수준이 높을수록 높게 나타났다. 이에 비해 중고령 발달장애인들의 생활만족도는 활동피로감 수준이 낮을수록, 이용자 선택 수준이 높을수록, 직원 직무수행 수준이 높을수록, 사회활동 참여수준이 높을수록 높게 나타났다. 그룹홈의 직원직무수행은 청년기와 중고령기에 공통적으로 유의하지만, 활동피로감, 이용자 선택, 사회활동 참여 등은 중고령기에만 유의한 것으로 정리된다. 이상의 결과는 그룹홈 중고령 발달장애인의 생활만족도 증진을 위해서는 다른 연령층에 대비되는 이들의 차별적 욕구를 고려한 특화 건강지원, 사회활동지원, 서비스 공급노력이 요구된다는 점을 보여준다. 이는 그룹홈 발달장애인 당사자의 견해에 기초한 생활만족도를 증진하려는 노력과 그 맥을 같이한다. 본 연구는 향후 조기노화의 위험이 높은 다운증후군장애인, 뇌성마비 및 지적 중복장애인 등을 대상으로 이들의 차별적 욕구와 현황을 살피려는 연구로 확장되기를 제언한다.

• 한국생활과학회지
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• 제16권2호
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• pp.315-331
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• 2007

The purpose of this study is to examine current situations about and factors related to expenditures of private education among pre-school children and to provide policy implications useful for future pre-school children education. The subjects of the study were parents of pre-school children under seven years of age, who lived in Seoul and Incheon area. The survey was conducted using parent questionnaire. The major findings of the study are: First, 86.8% of parents of pre-school children use private education and the average expenditure on it was 154, 446 won. Second, major factors determining their private education expenditure are educational level of parents, parents' job characteristics, household income, and region. Third, the most important reason for using private education among parents is to improve and excel in academic performance of their children. Forth, the higher the parents' expected returns from private education are, the higher the expenditure level of private education is. Fitth, the results of the logistic regressions showed that parents' attitudes toward private education was the most important factor in determining household economic burden associated with private education. The odds were 5 times greater for the parent group with strong desire for private education than for the parent group without it and 1.2 times greater for the parent group with high-expected returns from private education than the parent group without it. In conclusion, systematic, universal educational policies need to be developed to provide and support all the parents with pre-school children, given that their current economic burden is substantial. By providing such support, we can help parents focus on public education. This study examining current situations about and determining factors related to private education expenditures among pre-school children collected data limiting only Seoul and Inchoen area, therefore, future studies need to include data collected nationwide for generalizability of the findings. As well, development of more elaborated survey instruments and analytical methods would advance our understanding in the field.

• 한국식품영양학회지
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• 제21권3호
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• pp.355-365
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• 2008

The purpose of this study was to investigate the food sanitation awareness and performance of foodservice industry employees. Based on a literature review, a questionnaire was developed to identify the food sanitation education, experience, knowledge, and food sanitation practices of the employees. A total of 376 Korean food industry employees participated, and there were 344 usable questionnaires. In the analysis of food sanitation knowledge, the statements "clip fingernails short and do not use nail polish", and "if feeling sick, even with a minor cold, speak to your supervisor immediately", had the highest and lowest percentages of correct answers, respectively. In assessing employee sanitary management practices, many correctly acknowledged "clip fingernails short and do not use nail polish" and "wash hands after using the toilet", which received high scores; however, "use hands to pick up ice" and "if feeling sick, even with a minor cold, speak to your supervisor immediately" had low scores. The sanitary knowledge and practice levels of the employees were not significantly different according to gender, age, work area, job title, or duration of duty. Among the surveyed industries, employees of special restaurants had the least sanitary knowledge(p<0.05) and practice scores(p<0.001). Employees who had worked for $1{\sim}3$ years presented the least sanitary management practice level scores(p<0.05).). In addition, college students and participants without hygiene educational experience showed the least levels of sanitary knowledge(p<0.01). Scores for sanitary management practice were higher when hygiene education was regularly conducted more than once per month. Employees showed significantly higher knowledge and sanitary management practice levels when they were required to use a sanitary checklist(p<0.001), and employees who were trained in HACCP had significantly higher sanitary checklist scores(p<0.05). In foodservices that applied HACCP, the employees showed higher knowledge and sanitary management practice levels(p<0.001).

• 대한간호
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• 제29권5호
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• pp.46-53
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• 1991

In the past, management had been done over nurses rather than nursing and this brought the existence of general manager and as a result, nurse-manager's position and role are being threatend. For the up-bringing of nursing to firm professional recognition in the 21st century, it is firmly believed that nursing managers are to be in the position to play the role of general manager with professional qualifications; personal qualities and exact understandings on the role and function of each tier group under her/his management. 124 top(3 nursing superintendents), middle-range(23 supervisors) and unit managers(98 head-nurses) from 3 university hospitals in Seoul were interviewed in order to investigate their belief in the role, professional qualifications, personal qualities as well as the strategy for the development of their leadership qualities. The frame of reference for the interview were developed by the researcher in reference to relevant literatures. It was the common belief that qualifications o[ top-managers and mid-managers require an educational background of master's preparation or higher and clinical career for at least 15 years for top-managers and 5 -10 years for mid-managers. The personal qualities required by nurse managers include; leadership, initiative, judgement, self-confidence, flexibility, open-mindedness and strong motivation. Achievment-orientedness would greatly help them become excellent managers. On the other hand, [or more effective management, managers of each teir group are to fully understand their role and perform "their job responsibilities ie. Top managers are supposed to study with emphasis on organization, function and conceptual s~ill while mid-managers concentrate their effort on the development of skills for direction, guidance and human relationship. Unit managers also supposed to have abilities to manage their function with emphasis on development of clinical performance skill, for direction on operative aspects. The strategies for the development of leadership qualities include program-planning at individual instutional level as well as local, national and international level. Nurse-managers are to be motivated and encouraged to participate in the programs in order to effectively communicate within tier groups.oups.

• 한국조리학회지
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• 제22권4호
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• pp.37-50
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• 2016

본 연구는 호텔 조리직원들을 대상으로 음식점 원산지표시에 대해 어느 정도 지식을 가지고 있는지, 그 지식 정도가 조리업무 중 하나인 원산지 표시 업무 수행에 어느 정도 영향을 미치는지를 파악하고자 하였다. 또한, 원산지표시에 대한 교육시간에 따라 지식의 차이 정도를 알아보고자하며, 교육시간이 지식과 수행도 관계에 어떠한 조절효과가 있는지를 파악하는 데 목적이 있다. 본 연구는 서울소재 특급호텔 10곳에 재직 중인 조리직원들을 대상으로 2014년 11월 14일부터 11월 27일까지 14일 동안 총 250부의 자기기입식 설문지를 배포하여 응답이 불성실한 설문지 4부를 제외한 246부(98.4%)를 사용하였다. 수집된 자료를 바탕으로 연구에 필요한 모든 자료의 분석은 SPSS 18.0 통계 프로그램을 활용하여 빈도분석, 신뢰성을 검증, 탐색적 요인분석, 단순회귀분석, t-test, 조절회귀분석을 하였다. 연구결과, 호텔 조리직원들의 음식점 원산지표시에 대한 지식은 업무 수행도에 유의한 정(+)의 영향을 미치며, 교육시간은 1~2시간 받는 그룹의 지식정도가 더 높아, 교육시간에 따라 지식이 차이를 보이고, 지식과 수행도 관계에 교육시간이 조절하는 것으로 조사되었다. 따라서 호텔조리직원들의 음식점 원산지표시 지식을 높이고 수행정도를 높이기 위해서는 교육시간을 늘려 조리직원들이 더 많은 지식을 학습하여 실제 업무에 사용하도록 하여야 할 것이다. 연구의 한계 및 향후 연구방향에 대해 논의 하였다.

• 한국인터넷방송통신학회논문지
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• 제17권1호
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• pp.281-290
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• 2017

본 연구는 SNS를 이용하는 관람객들의 인구통계학적 특성과 SNS이용특성(SNS를 이용한 기간, SNS 평균접속 횟수, SNS 접속 시 평균 사용시간, SNS 활동유형, SNS 이용동기, 많이 사용하는 SNS 사이트, 연평균 총 공연 관람횟수, 공연관련 정보획득경로)이 선호 장르별(대중가요/콘서트, 뮤지컬, 연극, 무용/발레)로 어떠한 차이가 있는지 검정하고, SNS를 활용한 마케팅 전략의 시사점을 얻고자 하였다. 연구결과, 첫 번째 선호하는 공연 장르에 따라 관람객들의 인구통계학적 특성의 차이를 검정한 결과 성별, 연령, 결혼 여부, 가족형태, 학력수준, 근무직종, 월평균 소득수준에 차이가 있음을 알 수 있었다. 두번째. 선호하는 공연 장르에 따라 SNS 이용특성은 이용기간, 평균접속시간, 활동유형, 이용동기, 정보획득경로에 있어 차이가 있음을 알 수 있었다. 이러한 결과는 장르에 따라 공연관람객의 인구통계학적 특성과 SNS이용 특성이 보다 세부적으로 구분될 필요가 있으며, 세분화된 타겟에 따라 SNS를 통하여 공연관련 정보나 콘텐츠 특성, 소비자들의 패턴을 이용한 참여 전략 등이 구체적으로 전개되어야 함을 다시 한번 확인 할 수 있었다.