Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

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Future Directions for Education of Social Welfare Administration: Training Students as Managers in Social Service Agencies

한국 사회복지 행정교육의 발전방향 : 사회복지 기관관리자 양성을 중심으로

  • Choi, Youseok (Department of Social Welfare, Hallym University)
  • 최유석 (한림대학교 사회복지학부)
  • Received : 2015.02.09
  • Accepted : 2015.04.09
  • Published : 2015.04.30
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Abstract

The purpose of this study is to identify increasing needs for training students as managers in social service agencies and to suggest ways to develop the education of social welfare administration. Agency evaluations and performance management has increased demands for effectiveness and accountability of social service agencies, which also has increased the roles of managers in social service agencies. Using 'Korean Social Worker Survey' conducted by Korean Association of Social Workers, this study examines job characteristics of 2,479 social workers. The results show that administration/management activities take about 40% of social workers' daily activities. Community organization, human resource management, and planning/financial management are regarded as more important and difficult than other tasks. However, sufficient education for preparing students as social service managers is not provided in undergraduate and graduate level of college education. In addition, social workers make their life long careers as managers. Thus, the education of social welfare administration needs to refocus on the provision of knowledge and skills required for competent social service managers. This study suggests future directions for developing education of social welfare administration in undergraduate and graduate level of college education including field practice.

이 연구의 목적은 서비스 제공환경의 변화에 따른 사회복지 행정교육 강화의 필요성과 발전방향을 제안하는 것이다. 기관평가, 성과관리 등 서비스 제공의 효과성과 책임성을 강조하는 상황에서 기관관리자의 역할이 중요시되고 있다. 이 연구에서는 한국사회복지사협회에서 2,479명의 사회복지사를 대상으로 수행한 '한국사회복지사 기초실태 및 인식조사' 결과를 이용하여, 사회복지사가 일상적으로 어떠한 직무를 수행하는지를 분석하였다. 직무분석결과, 사회복지기관에서 행정 및 관리업무는 전체 업무 중의 40%로 가장 많은 비중을 차지하였다. 사회복지사는 지역사회조직, 인적자원관리, 기획 및 재정관리 등의 기관운영 업무의 중요도와 난이도가 상대적으로 높은 것으로 인식하고 있다. 그러나 사회복지학 교육과정에서 기관관리에 대한 체계적인 교육은 매우 부족한 실정이다. 또한 사회복지사는 관리자로서 대부분의 생애경력을 쌓아 나갈 것이다. 따라서 사회복지행정교육의 목표는 실천가에 대한 지원활동을 넘어서, 관리자로서 기관관리 지식과 기술을 익히는 것으로 재정립되어야 한다. 기관관리자로서 조직환경과 조직내부 운영에 대한 폭넓은 안목을 기르고, 기관관리의 다양한 영역에 대한 전문성을 증진시킬 수 있는 교육이 이루어져야 한다. 이 연구에서는 학부교육, 전문대학원교육, 실습교육 등 각종 교육과정에서 발전방향을 제안하였다.

Keywords

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