• Title/Summary/Keyword: job evaluation

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A Study on Core-Self Evaluation, Service Recovery Performance, Job Satisfaction and Turnover Intention among Hotel Frontline Staff (호텔 접객 직원의 핵심자기평가, 서비스 회복 행동, 직장만족, 이직의도에 관한 연구)

  • Choi, Hyun-Jung
    • Culinary science and hospitality research
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    • v.18 no.2
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    • pp.118-133
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    • 2012
  • The purpose of this study is to investigate the relationships of core-self evaluation, service recovery performance, job satisfaction and turnover intention among frontline staff in the Korean hotel industry. In order to examine the proposed hypotheses, descriptive statistics analysis, frequency analysis, confirmatory factor analysis, reliability analysis, correlation analysis and covariance structure analysis were undertaken using SPSS(10.0) and AMOS(4.0) to explore the relationships among variables. The results showed that core-self evaluation had a significantly positive effect on service recovery performance. In addition, service recovery performance had a significantly positive effect on job satisfaction, while there was no evidence of relationship between service recovery performance and turnover intention. Job satisfaction was explored to have a significant negative effect on turnover intention.

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Survey research to implement a job-based national practical exam for dental technicians (치과기공사의 직무기반 국가 실기시험 실행을 위한 조사 연구)

  • Jae-Hong Kim;Ki-Baek Kim
    • Journal of Technologic Dentistry
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    • v.45 no.4
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    • pp.118-123
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    • 2023
  • Purpose: This study proposes measures needed to implement a job-based national practical exam for dental technicians. Methods: For this study, a survey was conducted targeting 244 currently employed individuals. The current national practical test for dental technicians was divided into directions for the job-based practical test, subjects that need improvement among the current practical test subjects, items that need to be reflected in the practical test evaluation for each subject, and subjects that need to be added to the practical test. It comprised ten questions (Cronbach's α=0.801). Results: The following results were obtained. Satisfaction with the current practical test was lower than average. Future improvement should focus on job-based evaluation. The dental ceramic lab technology subject needs to be reorganized urgently, and the tasks that require evaluation for each subject are different. Moreover, if evaluation subjects are added in the future, the introduction of assessment for dental CAD/CAM (computer-aided design/computer-aided manufacturing) subjects was found to be the most urgent. Conclusion: In this study, the most necessary tasks of the current national practical examination for dental technicians were evaluated and the content needed for future reorganization was investigated. Future tests should be expanded to evaluate critical job areas. Furthermore, it is necessary to open new courses in fields such as CAD/CAM, as they are in high demand in the workplace.

A study of teacher's recognition on teacher evaluation system (교원평가의 주체 및 영역에 대한 초중등학교 교원들의 인식)

  • KIM, Dal-Hyo
    • Journal of Fisheries and Marine Sciences Education
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    • v.21 no.4
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    • pp.508-522
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    • 2009
  • A teacher evaluation system is a hot issue of educational policy these days. Many teachers have opposed teacher evaluation system, but government and many parents have agreed teacher evaluation system. And some people agree teacher evaluation system, but some people disagree teacher evaluation system. The approvers of teacher evaluation system insist that teacher evaluation system can provide the quality of instruction, satisfaction of schooling, and nation's competition capacity. But opponents of teacher evaluation system insist that teacher evaluation system can provide dissatisfaction of teachers' job, excessive competition among teachers, and the failure of educational policy. So, comprehensive studies about teacher evaluation system are needed. The purpose of this study was to investigate that elementary and secondary teachers' recognition about teacher evaluation system. The tool of this study was used questionnaire which was made by researcher of this study. This study indicates as follows. Many teachers opposed teacher evaluation system, because of deficit of validity and reliability of teacher evaluation system. Also, many teachers indicated instruction ability as the most important evaluation standard of teacher evaluation system. And many teachers predicted the dissatisfaction of teachers' job and excessive competition among teachers as a result of teacher evaluation system.

A Study on the Motive and Evaluation of the Job for a Special Private Security Tasks (특수경비원의 직업선택동기와 직업평가에 관한 연구)

  • An, Hwang-Gwon
    • Korean Security Journal
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    • no.12
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    • pp.225-243
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    • 2006
  • This study is focused on the relation in the motive and the evaluation for the job in a special private security field. The supplement of the outstanding human resources is one of most important matter to improve the private security industry. For it the applicant's motive and evaluation of whose quality should be screened to recruit proper and oustanding human resources into the industry. For the study the follow elements would be considered. First, What is the real motive to apply the job and how prospect on the job the applicant will be taken. Second, what is different point of view to the job between male and female. Third, what relationship is in achieving the job performance between the temporary motive and the planed motive. Forth, what effects are on the job satisfaction and the planed motive for the job. With the above elements the survey was taken based on each sex for the study and the results are out as below. a) Male is in higher than female in taking with unplaned job motive and for job satisfaction is much higher in 1-20 age range. b) In general, the expectation on the job is much higher than the current job status, the male are in the expextation on the job and the female are in the the current job status. c) The job satisfaction is on positive effect to the planed taken job but the unplaned taken job is on negative. From the Research the most concerning element on the recruiting new employee is applicant's positive attitude on the job he/she will be taken.

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A Study on the Impact of Justice, and Organizational Effectiveness - Organizational Commitment, Job Satisfaction (공정성과 조직유효성에 관한 연구 - 조직몰입, 직무만족과의 관계를 중심으로 -)

  • Cho Kook-Haeng
    • Management & Information Systems Review
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    • v.12
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    • pp.77-99
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    • 2003
  • This study has uncovered some important relationships among employees perceptions of distributive justice and procedural justice and organizational commitment and job satisfaction and organizational effectiveness. The present study attempts, first, to identify the perceived justice in promotion and transfer, performance evaluation, pay raise, job allocation and job fire. Second, to determine the relative importance of DJ(distributive justice) and PJ(procedural justice). Add to that two's justice's impact organizational committment, job satisfaction and to examine relationships of organizational committment, job satisfaction. Third, to examine relationships of organizational committment, job satisfaction and organizational effectiveness. The research is the identification of a modest but significant relationship between the two justice and organizational commitment and job satisfaction and organizational effectiveness. The result make it clear that employee find that right personnel management of fairness.

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The Levels of Job Stressors and Job Stress Results : Differences Between Incumbents in Two Different Country of the Same Company (동일한 기업의 국내 한국인 직원과 해외 현지인 직원 간의 직무 스트레스 원인 및 스트레스 수준 비교 연구)

  • Kim, Chung-eun;Jung, Sung-cheol
    • Journal of Venture Innovation
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    • v.1 no.2
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    • pp.75-87
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    • 2018
  • We designed this study for verifying the differences of causes and individual results of job stress between Koreans in Korea and Chinese in China of a same company. The results in the study are as follow. Significant differences between two groups were identified in job stressors: Koreans showed higher levels than Chinese for factors like inter-group conflicts, supervision/evaluation, job overload, task characteristics, socio-demographic factors, and Chinese showed higher levels than Koreans for factors like job conflicts, job ambiguity, family-related factors. We also identified that levels of stress perceived by individuals as anxiety, depression, and physical symptoms of Koreans are higher than those of Chinese. As to the influence of job stressors on stress level, Koreans show significant results for supervision/evaluation, decision making/responsibility, family-related factors, and Chinese show significant results for family-related factors, social support, socio-demographic factors. Based on the results of this study, implications, limitations, and future research topics were discussed.

A Study on the Deternmining Factors of Korean Advertising Designer's Job Satisfaction (한국 광고디자이너의 직무만족도 결정요인에 관한 연구)

  • Chung, Moo-Whan;Joo, Ji-Hyuk
    • Archives of design research
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    • v.17 no.4
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    • pp.337-346
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    • 2004
  • Many researchers have been explored job satisfaction in various context. Nevertheless, there are no empirical researches on the advertising designers's job satisfaction in Korea. This research is an exploratory examination regarding Korean advertising designers's organizational behaviour. In general, job satisfaction is determined by two major factors; personal and organizational factor. This research shows that korean advertising designers's job satisfaction is mainly determined by the organizational factor such as payment and promotion. Promotion was particularly significant amongst them and recognition also proved to be influential. Synthetically, the determining factors of advertising designers's job satisfaction consists of several predictors such as payment, promotion, and human relationships. This result may gives an assumption that the agencies have not provided designers with specialized evaluation system reflecting designers' job characteristics. Thesis concludes that agencies need to set a new evaluation and payment systems in order to elevate designers' job satisfaction in organization.

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A Study on the Correlation between Job performance and Vocational abilities of People with developmental disabilities (발달장애인의 직무수행도와 직업능력의 상관관계 연구)

  • Kim, Mi-Jung
    • Journal of the Korea Convergence Society
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    • v.12 no.12
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    • pp.427-434
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    • 2021
  • This study was conducted to investigate the job-performance of manual wheelchair post-management and to find out the relationship between job-performance and vocational ability of people with developmental disabilities. In this study, situational evaluation and vocational evaluation were conducted for 9 subjects participated in the vocational training program about manual wheelchair post-management. The data was analyzed by non-parametric statistical processing. As a result, the job-performance was an average of 80.87%. The job-performance had a positive correlations with visual closure, kinesthetic integration, and basic concepts(p<.05). The relationship between job-performance and vocational abilities can be used as basic data for vocational training program and job assignment. It is expected to be useful of spreading the post-management job for assistive technology devices in the local community activated through the convergence of assistive technology and vocational rehabilitation.

Influences of Work Characteristics on Older Workers' Job Satisfaction: Focusing on Gender Differences (고령근로자의 직무만족도에 직무특성이 미치는 영향: 성별에 따른 차이를 중심으로)

  • Jung, Yunkyung
    • The Korean Journal of Community Living Science
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    • v.24 no.1
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    • pp.119-132
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    • 2013
  • This study aims to understand potential gender differences in the association between job characteristics and job satisfaction among older workers. The data are from 506 males and 202 females older than 55 from the first wave of the Korean Longitudinal Study of Ageing(KLoSA). Analyses focused on examining gender differences in the influences of subjective evaluation of work characteristics measured with education and skill fits of the work, work demands, customary early retirement, as well as more objective job conditions assessed with insurances by the employer, work hours, and salary on job satisfaction. Regression analyses revealed that female workers showed higher job satisfaction while job characteristics worked differently between genders to affect job satisfaction. For males, fitting the job with education and job demands were determining factors of job satisfaction, while the job with skills and work hours appeared to be significant factors for females. Results suggest that opportunities to utilize older workers' human capital and flexible working hours, especially for females workers would be helpful in promoting older adults' employment and satisfaction about their work.

The Usability Analysis for Ergonomic Evaluation Methods of Work-related Musculoskeletal Disorders (작업관련성 근골격계질환의 인간공학적 평가 기법들에 대한 사용성 평가)

  • Im, Su-Jung;Choi, Soon-Young;Park, Dong-Hyun
    • Journal of the Korea Safety Management & Science
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    • v.13 no.2
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    • pp.83-90
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    • 2011
  • It has been very important to have an exact evaluation for risk factors in order to prevent WMSDs(Work-related Musculoskeletal Disorders). However, most WMSDs evaluation methods have always been some problems of possibilities associated with subjective evaluation. Therefore, this study tried to conduct a sort of usability analysis on three major evaluation methods(OWAS, RULA, REBA). Specifically, major subjects in the study consisted of three parts as follows; comparison of the results between experienced and inexperienced observers, analysis for the consistency of the results in terms of different evaluation times, and analysis for the consistency of the results in terms of different job characteristics(based on the part of the automobile). The results of the study were summarized as follows; 1) There was statistically significant difference of the results by RULA and by REBA between experienced and inexperienced observers. This might be due to the fact that experienced observers have had better ability to detect the important working posture during evaluation. However, the results by OWAS did not give any significantly different results between experienced and inexperienced observers, 2) All three checklists applied by experienced subjects did not show any single result significantly different in terms of different evaluation times. This might have to do with high intra-observer reliability from some of previous studies, 3) The five parts of an automobile were selected as five major jobs with different job characteristics in the automobile industry. Specifically, they were door part, front part(hood, etc.), inside part(dash board, seats, etc.), rear part(trunk etc.), and bottom part. All three methods did not show any significant differences for the results from each observers. Further study on this subject would eventually provide a sophisticated evaluating guidelines for WMSDs regarding determination of observer-specific evaluation, identification of repetitive number of evaluations for stable results for each checklist, determination of job-specific evaluation methods, and so on.