• 제목/요약/키워드: job characteristics theory

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중소병원의 교육훈련 프로그램 특성 및 조직상황적 특성이 직무전이에 미치는 영향에 관한 연구 (A Study on the influence of job transfer in E&T programs characteristics & organizational situational characteristics of the medium and small-sized hospitals)

  • 김용혁
    • 한국병원경영학회지
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    • 제16권4호
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    • pp.131-160
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    • 2011
  • The purpose of this study was 1) to understand the job transfer in education & training(E&T) programs & organizational situational characteristics, and 2) to analyze the effects of the E&T programs & organizational situational characteristic groups on each of the levels of job transfer. There is intimate relationship between E&T programs characteristics & organizational situational characteristics and job transfer, so we can't think of them separately. With this point of view the most frequently discussed problem is how to apply the theory in actual job, but in reality it's true that the improvement of job transfer can't reach the expectations of the E&T programs. In literature view study, the concepts of job transfer in E&T, the general theory on E&T, and the actual condition and points at issue of the existing E&T practices in the medium and small-sized hospitals were defined. As the results from empirical analysis, we could find followings: First, in evaluation of the job transfer, demographic characteristics (seniority, occupational category, position) variables have a significant different. Second, in degree of the job transfer, E&T programs characteristics(contents of E&T, design of E&T, conditions of E&T, teaching ability of lecturer, methods of E&T) variables have a different influence upon each of the evaluation levels of E&T. Third, support of CEO variables have a different influence on the job transfer according to contents, design, conditions of the E&T programs. Fourth, support of co-works variables have a different influence on the job transfer according to design, conditions, method of the E&T programs. Fifty, support of organizational atmosphere variables have a different influence on the job transfer according to contents, design, conditions of the E&T programs.

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Effects of Employees' Job Characteristics, Commitment, and Self-Leadership on Organizational Citizenship Behavior

  • Eom, Keun;Yang, Hoe-Chang
    • 유통과학연구
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    • 제12권7호
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    • pp.13-21
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    • 2014
  • Purpose - This study reveals antecedent factors to help develop expressway rest areas in which employees were exposed to inferior environments, using Hackman and Oldham's Job Characteristics Theory. Research design, data, and methodology - The survey was conducted on 148 expressway rest area employees in Gyeonggi-do. After excluding questionnaires with invalid responses, 141 questionnaires were analyzed. Results - The sub-factors of job characteristics had a positive influence on the organizational commitment of employees, and organizational commitment had a positive influence on organizational citizenship behavior (OCB). Further, the results of mediation effects showed that organizational commitment and self-leadership were partially mediated. Finally, the results of the moderation effect of self-leadership showed that self-leadership was thought to be vital to let members endeavor to promote the competitiveness of expressway rest areas. Conclusions - The expressway rest area company needed to design jobs to let employees be self-motivated, productive, positive, responsible, and aspirational; job redesign, including job enrichment and job enlargement can be considerably helpful for affirmative influence.

간호사의 직무특성과 개인의 성격이 직무스트레스, 직무만족 및 이직의도에 미치는 영향 (The Effect of job Characteristics and Personal Factors on Work Stress, Job Satisfaction and Turnover Intention)

  • 이상미
    • 대한간호학회지
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    • 제25권4호
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    • pp.790-806
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    • 1995
  • The present study examined the causal relationships among nurses' job environment /job characteristics(work overload, lack of autonomy, professional role conflict, interpersonal relationships), maturity, job stress, job satisfaction and turnover intention by constructing and testing a theoretial framework. Based on Katz and Kahn's (1978) theory of organizational open system and Kahn, Wolfe, Quinn, and Snoek's (1964) theory of stress, nurses' turnover intention, job satisfaction and job stress were conceived of as outcomes of the interplay between personal characteristics and work environment. Personal aspects associated with outcome variables included professional knowlege and skill, and maturity(challenge, commitment, control, responsibility). The work environment factors involved work overload, lack of autonomy, professional role conflict, and interpersonal relationships (social support). Three university hospitals located in Seoul were selected to participate. The total sample of 443 registered nurses represents a response rate of 96 percent. Linear structural relationships (LISREL) technique was used to test the fit of the proposed conceptual model to the data and to examine the causal relationships among variables. The result showed that both the proposed model and the modified model fit the data excellently, revealing considerable explanatinal power for job stress and job satisfaction. The explanatory power of turnover intention was relatively lower than those of stress and satisfaction. In predicting nurses' stress, satisfaction and turnover intention, the findings of this study clearly demonstrated that professional role conflict might be the most important variable of the all the environmental variables and personal characteristics. The results were dis-cussed, including directions for the future research and practical implications drawn from the research were suggested.

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A Study on the Influence of Youth Employment Education Characteristics on Job Seeking Activities through Learning Motivation

  • Lee, Sin-Bok;Park, Chanuk
    • International Journal of Advanced Culture Technology
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    • 제8권2호
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    • pp.216-225
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    • 2020
  • The purpose of the youth employment academy is to resolve the occurrence of job miss matches due to college curriculum, which are far from the demand of industrial field. Despite the government's efforts, college students' willingness to get a job has been on the decline recently, making it also important to improve their will to get a job or desire to achieve a job, in addition to delivering expertise to job seekers. Therefore, this study investigated to identify the learning environment characteristics of the youth employment academy and examine which of these factors could improve the performance of job seeking activities by encouraging learning motivation. Therefore, significant implications could be derived through combining the field factors with theory and hypothesis verification.

콜센터 상담사의 직무성과 및 이직의도에 영향을 미치는 요인 : 개인특성과 조직특성을 중심으로 (Factors Affecting Job Performance and Turnover Intention of Call Center Representatives : Focusing on Individual Characteristics and Organizational Characteristics)

  • 정경숙;곡민
    • 한국IT서비스학회지
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    • 제19권6호
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    • pp.55-82
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    • 2020
  • This study examined the factors that influence the turnover intention, job performance of call center representatives based on the adaptive structuration theory (AST). This study intended to empirically examine how individual characteristics of representative affect the technological and task adaptation, how they affect job performance and turnover intention. On the other hand, this study also explains how rational culture and organization a reputation which are considered as dimensions of organizational characteristics affects organizational commitment, and verifies the relationship between organizational commitment and job performance and turnover intention. Finally this paper aim to provide academic and practical implications. In order to solve the above research problems, this research proposed a model based on the adaptive structuration theory. In order to identify the relationship between the proposed variables and the AST for individual, we conducted an empirical test on the call center representatives. The structural equation model was used to verify the research model and hypotheses. The results of the empirical analysis show that the personal characteristics of counselors, such as communication skills, multitasking abilities, and innovativeness have a positive effect on skill adaptation, and skill adaptation has a positive effect on task adaptation, furthermore, it influences on job performance and turnover intention Respectively. In addition, among the factors of organizational environmental dimensions of the call center, it was found that organizational reputation not only increase continuance commitment but also increase normative commitment. Contrary to our expectations, perceived rational culture didn't have a positive effect on organizational commitment. Also, continuance commitment and normative commitment are valid predictors of job performance, but they have nothing to do with turnover intention. On the contrary, emotional commitment is the only one variable among three dimensions of organizational commitment have a positive effect on turnover intention, but is not a valid predictor of job performance.

사회복지사의 직무특성이 직무만족에 미치는 영향에 관한 연구 (A Study on the Effect of Social Worker's Job Characteristics on Their Job Satisfaction)

  • 강흥구
    • 한국사회복지학
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    • 제58권2호
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    • pp.355-375
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    • 2006
  • 이 연구는 사회복지사의 직무특성이 직무만족에 미치는 영향을 고찰함으로써 사회복지사의 직무 설계 시 고려해야 할 요소를 밝혀내기 위해 시행되었다. 설문은 사회복지관의 사회복지사와 의료사회복지사 240명이 응답한 결과를 토대로 분석하였다. 연구결과 사회복지기관 사회복지사의 직무만족에는 자율성, 피드백, 정체성, 전문성, 필요성의 직무특성과 자기효능감이 영향을 미쳤으며, 의료사회복지사의 직무만족에는 필요성과 자기효능감, 성별, 직위만이 영향을 미쳐, 직무특성요인이 부분적으로 결과변수에 영향을 미치는 것으로 나타났다. 특히 핵크맨과 올드햄(1975)의 핵심직무특성보다는 정체성, 전문성, 필요성의 직무특성 영향력이 보다 강한 것으로 나타나, 사회복지사의 지식과 기술, 기법 외에 관점이나 정체성, 필요성 등을 강조하는 접근이 필요한 것으로 나타났다. 또한 자기효능감이 직무만족에 미치는 영향력이 다른 변수보다 강하였고, 직무 특성이 직무만족에 영향을 미침에 있어 부분적인 매개역할을 하고 있는 것으로 나타나, 사회복지사의 자기효능감을 증진시키기 위한 교육과 지지적인 환경, 수퍼비전 등이 필요한 것으로 나타났다. 이 연구는 핵크맨과 올드햄(1975)의 핵심직무특성 모형을 사회복지조직에 적용한 연구로, 직무설계 시 사회복지실천현장의 특성별로 달리 나타나는 직무특성 요인을 감안한 직무의 설계와 재설계를 통하여 사회복지사 효율성을 도모해야 할 필요성을 제기하고 있다.

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근무환경 특성에 대한 선호도 및 인지도에 따른 중환자실 간호사의 직무만족도 (Job Satisfaction among ICU nurses according to the Preference and Perception of work Characteristics)

  • 송라윤;서연옥
    • 대한간호학회지
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    • 제28권2호
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    • pp.431-440
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    • 1998
  • The purposes of this study were to determine the factors that influence job satisfaction for ICU nurses and to analyze group differences in job satisfaction based on the nurses' preference and perception of the work environment with an enhanced professional role. A total of 231 nurses who had been working in Intensive Care Units at least for 6 months at selected university hospitals participated in the study while head nurses or those with administrative positions were excluded. The study participants had an average of 33 months of clinical experience with an age range of 23 to 40 years. The data were analyzed by utilizing SPSSWIN and the results are as follows. 1) Hierarchical multiple regression analysis showed that work characteristics defined by Job characteristics theory and nurses' preference / perception of ideal work environment together explained 33% of variance in job satisfaction. Skill variety, task identity and autonomy as well as individual perception of work environment were significant variables for explaining job satisfaction. Job satisfaction was not significantly related to age, marital status, education, and clinical experience. 2) The groups classified by nurses' preference and perception of work environment were significantly different in their job satisfaction. Nurses with high preference and high perception showed significantly higher general and specific job satisfaction than other nurses. The nurses who showed high preference but perceived their work environment as not reflecting ideal job characteristics reported the lowest job satisfaction among the groups. In conclusion, the role of individual preference and perception of the work environment in explaining the relationship between the redesign of work environment and job satisfaction was supported by the study, The preferences of nurses to the innovative work characteristics should be considered in the process of enhancing job characteristics to lead job satisfaction and low turnover and ultimately to improve quality of care.

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주도적 성격과 지식 공유행위, 직무 특성, 그리고 조직의 인정 간 관계에 관한 연구: 비싼 신호보내기 이론을 중심으로 (Proactive Personality, Knowledge Sharing Behavior, Job Characteristics, and Organizational Recognition: An Application of Costly Signaling Theory)

  • 박지성;채희선
    • 한국산학기술학회논문지
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    • 제19권12호
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    • pp.128-137
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    • 2018
  • 본 논문은 비싼 신호보내기 이론과 자기향상동기를 중심으로 주도적 성격과 지식 공유 행위 간 관계, 그리고 더 나아가 조직의 인정 간 관계를 검증하였다. 개인의 성격적 특질에 더하여, 상황적 요인으로 직무 특성을 고려하였는데, 본 논문에서는 직무 복잡성과 다양성이 주도적 성격과 지식 공유 행위, 조직 인정 간 정(+)의 관계를 조절할 것이라는 조절된 매개모형을 제안하였다. 한국 기업들을 대상으로 상사-부하 쌍(dyad) 설문을 실시하여 총 166쌍의 응답을 실증 분석한 결과, 예측한대로 주도적 성격을 가진 구성원일수록 지식 공유 행위를 보다 많이 보이는 것으로 나타났으며, 이러한 지식 공유 행위는 조직 내 상사가 평가한 조직 인정을 궁극적으로 높이는 것으로 나타났다. 뿐만 아니라, 직무 복잡성과 다양성이 높을 때가 낮을 때보다 지식 공유 행위에 의해 매개된 주도적 성격과 조직 인정 간 정(+)의 관계를 보다 강화하는 것으로 나타나 예측한대로 조절변수 관련 가설들도 지지되었다. 이러한 결과들은 조직 공유의 동기가 무엇이고, 이를 활성화시키는 경계조건들이 무엇인지를 밝힘으로써 지식경영 분야에 이론적 실무적 함의를 제공한다고 할 수 있다.

중소제조업 종업원의 직무특성과 조직 공정성이 직무만족에 미치는 영향 - 남동 및 반월 공단을 중심으로 - (A Study on the Influence of Job Characteristics and Organizational Justice on the Job Satisfaction - Focusing on the Small- and Medium- Sized Firms in Namdong und Banwool Area -)

  • 장석인
    • 산학경영연구
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    • 제19권2호
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    • pp.23-46
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    • 2006
  • 본 연구는 남동 및 반월 공단 중소제조업 생산직 종업원을 대상으로 직무만족과 직무특성 및 공정성간의 관계를 설문조사 형태로 연구되었다. 본 연구는 분배 및 절차공정성이 중소제조업 종업원의 직무만족에 정(+)의 영향을 미칠 것이라는 가설 II와 구성원이 직무특성을 바람직하게 지각할수록 내적보상 요인에 더욱 만족을 할 것이라는 가설 I를 설정하였다. 선행 연구자들이 제시한 지각된 직무 특성요인은 기능다양성, 과업정체성, 과업중요성, 자율성 및 피드백 등 5가지 차원으로 분석되었다. 유의수준 .05에서 기능다양성, 과업정체성, 과업중요성 및 자율성 등 지각된 직무특성요인은 조직구성원들의 직무만족에 유의한 영향을 미치고 있는 것으로 나타났으나, 과업정체성과 피드백은 유의하지 않는 것으로 나타났다. 본 연구결과에서 직무만족이 분배 및 절차공정성과 강하게 관련이 있는 것으로 나타났다. 중소제조업 종업원의 조직공정성이 직무만족에 미치는 중요한 영향을 감안할 때, 중소제조업의 인적자원관리에 있어서 공정성 인식을 높이는 노력이 요구된다. 특히 제한된 조직의 자원을 배분할 때에는 공정한 절차를 사용하고 있다는 것을 모든 조직 구성원에게 인식시키는 것이 직무만족을 제고하기 위한 선행조건이라 할 수 있다.

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산업체 단체급식 종사자의 직무특성과 직업몰입, 직무만족 간의 구조적인 인과관계에 관한 연구 (A Study on the Structural Causal Relationship between Job Characteristics, Job Commitment, and Job Satisfaction of Industrial Organization Food Service Workers)

  • 손은수;이종호
    • 한국조리학회지
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    • 제23권4호
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    • pp.193-202
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    • 2017
  • This study conducted a survey on 414 industrial organization food service workers in the Kyungnam area to find out the effect relationship of the job characteristics of organization food service workers and its effects on job commitment and job satisfaction by recognizing the need for job application through the job characteristic model, which was the beginning of the intrinsic motivation theory for the job of organization food service workers. To accomplish the purpose of this study, the method to analyze the survey was undertaken by using the SPSS 23.0 and Amos 21.0 statistic package program via a data coding process for collected data processing. We can confirm from the analysis results that there is a statistically significant causal relationship in all factors, except task identity, which is a sub factor of job characteristic. This result reaffirms the results of previous research by showing that the worker must be allowed to ensure completion of the entire job when performing the job as the job itself is not one part of the processes. Decision-making autonomy must be given in the work process when the worker performs their job in order to raise job satisfaction and furthermore to increase job commitment. The limitation of this study is that there are limits that making generalization as the study was conducted on industrial organization food service workers in the Kyungnam area as extracted samples.