• 제목/요약/키워드: interpersonal conflict

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요양병원 간호사의 간호 스트레스 경험: 현상학적 접근 (Experience of Job Stress among Nurses Working in Long-term Care Hospital: A Phenomenological Approach)

  • 김희진;김혜영
    • 성인간호학회지
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    • 제28권5호
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    • pp.572-584
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    • 2016
  • Purpose: The purpose of this study was to explore the subjective experience of job stress among nurses working in long-term care hospitals. Methods: A phenomenological approach was used for the study. Data were collected from May to June, 2016 using open-ended questions during in-depth interviews. Participants were nurses working in long-term care hospitals and had reported experiences of stress. Six nurses participated in this study. Results: Six themes emerged from the analysis using Colaizzi's method: (a) Heavy workload and responsibility due to nurse shortage, (b) Getting exhausted by caring for cognitively impaired patients, (c) Feeling pressure due to conflict with patients' family, (d) compassion for patients who are getting worse, (e) Low value in being a long-term hospital nurse, and (f) Efforts to overcome stress. Conclusion: Sufficient labor supply, environmental improvements, program for improving interpersonal skills, education and counseling on end-of-life care, and recognition improvement about long term hospital are suggested to reduce the job stress of long-term hospital nurses.

119 구급대원의 직무스트레스와 근골격계 증상과의 관계 (Job Stress and Work-Related Musculoskeletal Symptoms of 119 Emergency Medical Technicians)

  • 홍선우;엄동춘;전명희
    • 한국직업건강간호학회지
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    • 제19권2호
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    • pp.223-235
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    • 2010
  • Purpose: This study was done to investigate the prevalence of job stress and musculoskeletal symptoms, and to identify the factors that affect work-related musculoskeletal symptoms of the 119 Emergency medical technicians (EMT). Method: From August 26 to September 10, 2010, the data were obtained from 456 EMT working in Daejeon city or Choongnam province. For data analysis, descriptive statistics and multiple logistic regression were performed using SAS version 9.1. Results: Physical environment, job demand, interpersonal conflict, and occupational climate were stressful to 119 EMT. The prevalence of musculoskeletal symptoms of female EMT was higher than those of the male EMT's. After gender and age were adjusted, there ware significant relationships between musculoskeletal symptoms and some risk factors including occupational class, hours of intensive musculoskeletal use, previous injury or work-related injury, physical burden, and job stress. Overall, a higher degree of job stress increased musculoskeletal symptoms. Conclusion: Job stress is a major cause of musculoskeletal symptoms. To prevent and manage musculoskeletal disease of 119 EMT, there is a need to develop a management program for musculoskeletal symptoms to reduce occupational stress, considering gender differences.

어패럴업계 전문직 종사자의 직무스트레스와 이직에 관한 연구 (Job Stress and Turnover of Fashion Designers and Fashion Merchandisers)

  • 하유선;정성지
    • 한국의류학회지
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    • 제24권8호
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    • pp.1103-1114
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    • 2000
  • The purpose of the study was to investigate the level and the major causes of job stress, and the causes of the high level of job turnover rate of fashion merchandisers and fashion designers. The study also examined the correlations among the major causes of job stress, job results and job turnover rate. A part of the questionnaire consisted of questions on major causes of job stress, job result, and intention and trial to leave a job. The subjects were to rate on 5 point Likert-type scales. The other part included the questions on demographic and individual characteristics of the subjects and their company characteristics. For the survey, the subjects were 99 fashion merchandisers and 128 fashion designers who are employed by mens or womens wear manufacturers. The SAS PC+ package was used to calculate frequency, Cronbach $\alpha$, multiple regressions. The results of the study were as follows: 1. The high degree of the job results were resulted from the high degree of specialties in their job characteristics, high contentment in human relations, career development and income, and low role conflict. 2. Stronger intentions and more trials to leave their job were correlated to better task performance in the workplace, lower commitment to their job, and lower job satisfaction. 3. Higher level of job stress caused by interpersonal relationship in the organization and contentment in career development and income affected stronger intentions and more trials to leave their job.

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생산직 근로자의 직무스트레스와 구강건강 관련 삶의 질의 관련성 (Relationship between job stress and oral health-related quality of life in the blue collar workers)

  • 김형란;조지영;유병철
    • 한국치위생학회지
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    • 제16권3호
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    • pp.479-489
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    • 2016
  • Objectives: The purpose of the study is to investigate the relationship between job stress and oral health-related quality of life in the blue collar workers. Methods: This study has been conducted with subjects of blue-collar workers who work in the industrial section located in Gyeongnam area from August 2013 to September 2013. Korean Occupational Stress Scale(KOSS-SF) and oral health impact profile(OHIP-14) were used as research tools. Data were analyzed by descriptive analysis, t-test, ANOVA, and multiple regression analysis. Results: Overall job stress and oral heal-related quality of life level of subjects were $57.32{\pm}8.03$ and $14.17{\pm}9.27$. The influential factors of oral heal-related quality of life of blue-collar workers were job demand, interpersonal conflict and organizational climate (subcategory of job stress), respectively. Conclusions: It is necessary to improve the better working condition for the oral health-related quality of life due to job stress in the blue collar workers.

임상간호사의 직무 스트레스와 프리젠티즘 (Job Stress and Presenteeism of Clinical Nurses)

  • 권미숙;최연희;박금화
    • 한국직업건강간호학회지
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    • 제20권2호
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    • pp.163-171
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    • 2011
  • Purpose: This study is to investigate the job stress and presenteeism of nurses with work shift. Methods: The data were collected through questionnaires from 281 clinical nurses working for a university hospital located in D city from 13 to 28 of February, 2009. The data were analyzed by descriptive statistics, t-test, ANOVA, Scheffe verification test, Pearson correlation coefficient and multiple linear regression using SPSS/WIN 16.0. Results: The mean score of job stress was 3.47. Work overload and psychological burden scored the highest point as the sub-category of work stress factor. Work performance loss out of presenteeism showed 26.89 and perceived productivity, 79.79. Also 94.7% of respondents answered they had health problems. A significantly positive correlation was found among job stress, work performance loss and health issue. To determine the factors affecting presenteeism, work performance loss was associated with work overload and perceived productivity with interpersonal relationship conflict. Conclusion: Based on the findings of the study, job stress is positively correlated with work performance loss, and health problems. Therefore, health problems of nurses with work shift need to be considered and plans to manage their job stress affecting presenteeism need to be developed at an earlier stage.

스트레스 관리 프로그램이 호텔조리사의 직무스트레스에 미치는 효과 (The Effects of a Stress Management Program on Job Stress in a Hotel Culinary Staff)

  • 이인숙;김순례
    • 지역사회간호학회지
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    • 제19권4호
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    • pp.611-621
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    • 2008
  • Purpose: This study was conducted to investigate the effects of a stress management program on Job Stress in culinary staff at a Hotel. Method: This was a quasi-experimental study using non-equivalent control group pretest-posttest design. The subjects of this study were 52 culinary staff members(head culinary. first culinary) working at a S hotel. (25 in the experimental group. 27 in the control group) The experimental group was provided with an individual counseling program for 12 weeks and 30 min/week. The control group was provided with booklets. Data were analyzed with SAS Program using repeated measures ANOVA. Results: The stress management program was effective to improve job stressors and especially to relax interpersonal conflict among the sub-factors of job stress based on the results mentioned above. Conclusion: This program was effective in reducing job stress. However. further studies are required to measure persistent and long-term effects through the application of the program. which is specifically designed for reduce to job stress. for over 12 weeks.

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응급구조과학생의 첫 소방 실습 경험 (An Initial Practice Experience of EMT Students in Fire Station)

  • 백미례
    • 한국응급구조학회지
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    • 제8권1호
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    • pp.19-32
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    • 2004
  • This study was conducted to identify an initial fire station experience of EMT students, so to better understand their' practice experience in fire station. The subjects were 28 EMT students of C department of Emergency Medical technology in C city, who were demonstrating at the fire station in C city. This study was approached by phenomenological method, collected data were analyzed by Colaizzi's method, the results were as a follows. From the protocol, 201 significant statements were organized into 93 formulated meanings. From the formulated meanings, 30 themes were identified, organized into 16 theme clusters, and then 7 categories. EMT students got experienced 'tension' in resulting from new training situation and at the field practice, 'comport and gratitude', in feeling of identity and a bond sympathy with senior EMT, in training environment and heartfelt care, 'stress' from lack of knowledge and skill, difficulties in field practice for 24 hours, in dealing with making interpersonal relationship with patient and staffs and from the insufficiency of instruction, 'confidence feeling' from the participation of field treatment, in improving of learning, in self-esteem of EMT job, 'confusing feeling' of conflict of the path in work, 'disappointment and doubt' by the discrepancy between learning and actuality, and disappointment of actuality, 'feeling of lack' based on the passive attitude. The results of this study are to use as basic data for students attending fire station experience for the first time.

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산재보험 사례관리자의 직무스트레스와 직무만족도 (Job Stress and Job Satisfaction of Workers' Compensation Case Managers)

  • 김희걸;남혜경
    • 한국직업건강간호학회지
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    • 제18권2호
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    • pp.262-269
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    • 2009
  • Purpose: The purpose of this study was to explore job stress, job satisfaction and their relationship among Workers' Compensation Case Managers. Method: 137 Workers' Compensation Case Managers (89 case workers and 48 nurses) responded to a self-administered questionnaire. The data were collected in october, 2006 and analyzed using t-test and Pearson's Correlation Coefficient with SPSS WIN 14.0 program. Result: The mean score of job stress of nurses was 2.60 which was higher than that of the Korean female workers'. The mean score of job satisfaction was 2.30. The significant inverse correlation between job stress and job satisfaction was found (P<.01). In regard to the 7 items, the significant inverse correlations were found in lack of reward, interpersonal conflict, organizational system, insufficient job control, and occupational environment. Conclusion: The result indicated that the Workers' Compensation Case Managers have higher occupational stress and lower job satisfaction. To improve their job satisfaction, it is necessary to reinforce reward, organizational system, job autonomy, and cooperative occupational environment.

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일부 대학부속병원 외래간호사와 병동간호사의 업무 스트레스와 직무만족도 비교 (A Comparative Study on Job Stress and Satisfaction between Ward Nurses and Outpatient Nurses)

  • 김종희;조현숙
    • 한국직업건강간호학회지
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    • 제22권2호
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    • pp.83-92
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    • 2013
  • Purpose: This study was to compare job stress and job satisfaction between ward nurses and outpatient nurses, and to identify the correlation between job stress and job satisfaction. Methods: The subjects of this study were 200 ward nurses and 85 outpatient nurses in G and I University Hospital in Incheon. The data were collected in March 2010 and analyzed with t-test and Pearson correlation coefficient. Results: There was no significant difference in overall job stress between two groups, but slightly higher stress level for ward nurses. In sub-area of job stress, 'nursing duty' was primary for both groups. And in 'nursing duty' (t=2.05, p=.041), 'conflict with patients' (t=2.73, p= .007), and 'working environment' (t=3.37, p<.001) ward nurses showed significant higher level of stress than outpatient nurses. For job satisfaction, outpatient nurses showed higher level significantly (t=-2.98, p=.003). And both groups of nurses' job satisfaction was negatively correlated with job stress significantly (r=-.31, p<.001). Conclusion: It will be possible to reduce job stress and promote job satisfaction level for both groups of nurses by adding staffs, and specifically for ward nurses by improving facilities for relax and appropriate supply, and for outpatient nurses by managing interpersonal stress and reducing side tasks.

간호사의 직무스트레스, 소진, 간호조직문화 및 이직의도 (Job Stress, Burnout, Nursing Organizational Culture and Turnover Intention among Nurses)

  • 연영란
    • 한국산학기술학회논문지
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    • 제15권8호
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    • pp.4981-4986
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    • 2014
  • 본 연구는 의료기관에 종사하는 간호사의 직무스트레스, 소진 및 간호조직문화가 이직의도에 미치는 영향을 파악하기 위하여 시도되었다. 연구대상은 2개의 종합병원에서 근무하는 간호사 198명이며, 자료분석은 SPSS/PC 18.0을 이용하여 기술통계, Pearson's correlation, 단계적 다중회귀분석으로 분석하였다. 이직의도는 직무스트레스(r=.59, p<.001) 및 소진(r=.64, p<.001)과 정적 상관관계가 있었으며, 간호조직문화(r= -34, p<.001)와 부적 상관관계가 있었다. 이직의도에 영향을 미치는 요인으로는 직무스트레스의 하부영역 중 직무요구, 직무자율성 결여, 대인관계 갈등과 소진의 하부영역 중 정서적 탈진, 비인격화로 조사되었다. 본 연구의 결과는 간호사들의 의직의도를 감소시키기 위한 프로그램 개발에 근거자료로 활용될 수 있을 것이다.