• 한국도서관정보학회지
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• 제13권
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• pp.29-58
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• 1986

The purpose of this study is to examine library service for the blind and visually disabled persons. the coverage of this study is 1) The Concept and categorization of blind and visually disabled persons 2) History of library service for the blind and visually disabled persons. 3) Activities and current situation of library service for the blind and visually disabled persons. 4) Activities of library service for the blind and visually disabled persons in Korea. 5) problems of library service for the blind and visually disabled persons. The followings are some of major points revealed in problems of library service for the blind and visually disabled persons. 1. Attitudinal barriers which grow out of prejudice because of lack of public awareness of all the information services for the blind and visually disabled persons. 2. The development and distribution of reading aids and innovative technology improving access to information for the blind and visually disabled persons. 3. Extension of information service in public library for the blind and visually disabled persons. 4. Copyright problems. 5. Facilities or architectural problems for the blind and visually disabled persons.

• 지식경영연구
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• 제11권1호
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• pp.1-17
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• 2010

As information technology had shown tremendous development in late 20th century, various service opportunities appeared in many industries. Also, new types of service are becoming available such as, reservation, teleconsultation, telemedicine. In health care industry, in which, many hospitals are faced operational difficulties and competing impetuously, a web site has become a effective tool to attract patients and transfer tremendous health information to the patients. This study is based on many previous researches on online service quality, try to figure out e-service quality factors of health information sites, and the factors' effect on users' satisfaction on the web site via providing knowledge and trust on the web site. As a result, usability, site aesthetic, responsiveness and security are the 4 factors to measure e-service quality of health information web site. All factors except site aesthetic have significant effects on providing knowledge, security only effects on trust on the web site.

• Journal of Multimedia Information System
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• 제7권1호
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• pp.55-72
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• 2020

As the IT service environment grows, it is critical in terms of IT service quality to minimize the occurrence of failures due to changes in applications and to diagnose and recover in a short period of time how failure will affect the business. Thus, the Defense Acquisition Program Administration (DAPA) has been building and operating ITSMs to implement IT service management in a leading manner. Information Technology Service Management (ITSM) is divided into events, obstacles, changes, versions and setup management to ensure flexibility and stability in service delivery. It is also operated separately from service level, availability, capacity, financial and IT service continuity management to ensure service quality and cost efficiency. Based on ITSM military service history, this study looks at the impact of quality of service on value, satisfaction, and trust. The results of the analysis are highly valuable for future ITSM implementation and operation.

• 한국IT서비스학회지
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• 제6권3호
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• pp.225-239
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• 2007

Mobile service is highly becoming in the limelight on information society by offering infringement problem about individual privacy or information by political and scientific interest This study is focusing on primary LBS application Mobile service that emphasize position confirmation, especially, looking for friends. The aim at this study grasps user productivity factor of LBS application Mobile service, and analyses whether some have relations with value and action determination of LBS application Mobile service. According to result, Mobile service applying position service is supported with usefulness and system quality, adaptedness. On the other hand, Usability and social effect, privacy weren't embossed by leading person. Mobile service applying position service is changed with a person who have experience looking for friend. This study has systematically analysed about LBS application service by leading person

• 정보관리연구
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• 제37권3호
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• pp.85-97
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• 2006

지식과 정보를 컨텐츠로 하는 디지털시대는 성공과 실패, 승자와 패자의 구분이 뚜렷해지는 변화에 도전하는 자만이 강자가 될 수 있고 주역이 될 수 있는 시대이다. 본 연구에서는 도서관의 궁극적 목적인 정보제공에 관련된 서비스패턴을 개혁시키기 위해 고안된 FISP(Forecasting Information Service Program) 모델을 제시한다. 이 모델은 아날로그시대의 소극적이고 피동적인 정보서비스패턴을 과감하게 탈피한 혁신전략으로 전문사서의 위상을 높이고 직제를 개편하는데 성공하기까지의 방법론을 밝히는 것이다.

• Journal of Information Processing Systems
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• 제2권2호
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• pp.114-123
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• 2006

We present in this paper the methodology for automatic generation of OWL-S service model ontology along with the results and issues. First, we extract information related to atomic services and their properties such as IOPE from the UML class diagram, and retrieve information related to the composition of services from the UML state-chart diagram. Then, the XSLT applications utilize the acquired information to generate the OWL-S service model ontology through the predefined mappings between OWL-S constructs for composite services and UML state-chart primitives. For the justification of generated service ontology, several validation checks are performed. Our service ontology generation method is general and fully automatic, as well as effective, in that it is achieved in an environment familiar to developers, and information needed to generate service ontology is provided necessarily during service development. It is also noticeable to facilitate representing the condition with GUI rather than a complex language such as OCL.

• 한국정밀공학회:학술대회논문집
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• 한국정밀공학회 2003년도 춘계학술대회 논문집
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• pp.172-175
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• 2003

The enterprise find a solution to the problems such as a reduction of manufacturing period, accurate analysis for customer demand, improvement for customer service and rise of manufacture accomplishment. Internet is a good solution to such problems. Internet offers WWW(World Wide Web), remote control, file transfer and e-mail service. Among the services, WWW takes large portion because of convenient GUI, easy information search and unlimited information registration. Remote Monitoring Server(RMS) system that uses network service is constructed for chip mounter. Hardware base consists of RMS, chip mounter and C/S(Customer Service) server. Software includes DBMS and various modules in server home page. This provide product number, bad product number, trouble code, content and countermeasure in real-time information module, user information in setup module, detailed error information in fault diagnosis module, fault history in fault history module and customer information in customer service management module.

• 한국컴퓨터정보학회:학술대회논문집
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• 한국컴퓨터정보학회 2011년도 제43차 동계학술발표논문집 19권1호
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• pp.189-190
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• 2011

Recently people have increased to climb mountain. Owing to developing IT technology, the number of people using smart phone have increased remarkably as well. In this context, the Korea Forest Service has implemented the project of Mountain Climbing Information Public Service(MCIPS). The purpose of the MCIPS is to support climbing safely based on a trail map of spatial data of GIS(geographic information system). The customer will be able to access the MCIPS through n-screen(IP-TV, Web Site, Smart phone, Galaxy tab) provided a broadcasting and telecommunication convergence service. In addition, the MCIPS would support two-way communication through connecting to Twitter and Youtube. The MCIPS will make the customer fun using Augmented Reality(AR) of Smart phone(Android) and contribute to protecting people from mountain accidents.

• 한국문헌정보학회지
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• 제34권3호
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• pp.25-36
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• 2000

본 연구는 인터넷 시대의 새로운 기능인 무선인터넷 서비스에 대하여 소개하고 특히 무선인터넷을 활용 할 수 있는 도서관의 정보서비스에 관하여 논의하였다. 차세대 인터넷 서비스의 선두주자로 떠오르는 무선 인터넷 서비스는 시간이나 장소의 제한없이 이동중 개인의 휴대폰을 통하여 필요한 정보를 제공 받을 수 있다는 점에서 그 이용이 급속히 확산되고 있다. 따라서 무선인터넷 서비스를 도서관에 수용하여 도서관 정보검색의 인터페이스를 다양화하므로써 이용자 서비스가 향상되며 도서관 업무의 분산화와 신속화라는 부가적인 효과도 기대할 수 있다.

• 유통과학연구
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• 제15권4호
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• pp.69-78
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• 2017

Purpose - The study was AI as exploratory study on artificial intelligence (AI) shopping information services, to explore the possibility of a new business of the distribution industry. For research, we compare to IBM of consumer awareness surveys an AI shopping information service for retailing channel and target goods group. Finally, we present to service scenario for distribution service using AI. Research design, data, and methodology - First, to identify possible the success of the information service shopping using AI, AI technology for the consumer is very important for the acceptance of judgement. Therefore, we explored the possibility of AI information service for business as a shopping. The experimental data were used to interpret the meaning of the relevant literature and the IBM Institute of Business Value (IBV) Report 2015. This research is based on the use of a technical acceptance model (TAM) to determine whether the consumer would adopt the 'AI shopping information service' technology. Step 1 of the process assumes that the consumer adopts AI technology. In step 2, consumers find their preference channels and goods targeted at them as per their preferences. Finally Step 3, we present scenario for 'AI shopping information service' based on the results of Step 1 and 2. Results - Consumers have expressed their high interests in the new shopping information services, especially the on/off line distribution channels can use shopping information to increase the efficiency in provision of goods. Digital channel (such as SNS, online shopping etc.) is especially high value goods such as cars, furniture, and home appliances by displaying it to an appropriate product group. Conclusions - The study reveals the potential for the use of new business models such as 'AI shopping information service' by the distribution industry. We present seven scenario related AI application refer from IBM suggestion, and the findings would enable the distribution industry to approach target consumers with their products, especially high value goods. 'Shopping advisor' is considered to the most effective. In order to apply to the other field of the distribution industry business, which utilizes AI technology, it should be accompanied by additional empirical data analysis should be undertaken.