• Title/Summary/Keyword: information management and services

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Design and Implementation of Healthcare System for Chronic Disease Management

  • Song, Mi-Hwa
    • International Journal of Internet, Broadcasting and Communication
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    • v.10 no.3
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    • pp.88-97
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    • 2018
  • Chronic diseases management can be effectively achieved through early detection, continuous treatment, observation, and self-management, rather than a radar approach where patients are treated only when they visit a medical facility. However, previous studies have not been able to provide integrated chronic disease management services by considering generalized services such as hypertension and diabetes management, and difficult to expand and link to other services using only specific sensors or services. This paper proposes clinical rule flow model based on medical data analysis to provide personalized care for chronic disease management. Also, we implemented that as Rule-based Smart Healthcare System (RSHS). The proposed system executes chronic diseases management rules, manages events and delivers individualized knowledge information by user's request. The proposed system can be expanded into a variety of applications such as diet and exercise service in the future.

A Study on the User Satisfaction with the Legislative Information Services of the National Assembly Library (국회도서관 의회정보서비스 이용자 만족도에 관한 연구)

  • Cho, Chan-Sik;Kim, Won-Jin
    • Journal of the Korean Society for information Management
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    • v.29 no.1
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    • pp.95-113
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    • 2012
  • The construction of an information super highway and diffusion of the internet brings about a lot of changes in the Legislative Information Services of the National Assembly Library. In the same vein, Legislative Information Services should provide information services which satisfy users according to their information needs and the changes. In light of that, this study aims at enhancing users' satisfaction and suggesting information services for the Legislative Information Services of the National Assembly Library. Accordingly, this study surveys assemblymen and their assistants of satisfaction in Legislative Information Services and suggests some recommendations for improvement based on the survey results.

A Study of Consumers' Perceived Risk, Privacy Concern, Information Protection Policy, and Service Satisfaction in the Context of Parcel Delivery Services

  • Se Hun Lim;Jungyeon Sung;Daekil Kim;Dan J. Kim
    • Asia pacific journal of information systems
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    • v.27 no.3
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    • pp.156-175
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    • 2017
  • The proposed conceptual framework is based in the relationships among knowledge of personal information security, trust on the personal information security policies of parcel delivery service companies, privacy concern, trust in and risk of parcel delivery services, and user satisfaction with parcel delivery services. Drawing upon both cognitive theory of emotion and cognitive emotion theory that complement each other, we propose a research model and examine the relationships between cognitive and emotional factors and the usage of parcel delivery services. The proposed model is validated using data from customers who have previously used parcel delivery services. The results show a significant relationship between the cognitive and affective factors and the usage of parcel delivery services. This study enhances our understanding of parcel delivery services based on the consumers' psychological processes and presents useful implications on the importance of privacy and security in these services.

Building up an IT Service Management System through the ISO 20000 Certification

  • Park, Jung-Hoon;Kim, Hwan-Min
    • International Journal of Knowledge Content Development & Technology
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    • v.2 no.2
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    • pp.31-45
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    • 2012
  • This study prepared a foundation to provide high-quality services in a stable and effective way to meet the customer expectations, by building up and establishing an ISO 20000 certified IT service management system and protecting the information assets from various threats through effective system operation that meets the requirements of international standards, in order to ensure the reliability and stability of NDSL public services provided by KISTI Information Service Center and to enhance the customer satisfaction.

A Quality and Pricing Strategy for Web Sites Providing Initial Free Services (초기 무료 서비스를 제공하는 웹사이트의 품질 및 가격전략)

  • Lee Kang-Bae
    • Management & Information Systems Review
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    • v.9
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    • pp.65-80
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    • 2002
  • As the growth of Internet business, many web sites have been developed their own Internet business strategies. Yet, many web sites have difficulties to make profit. In this paper, an economic model is developed to analyze web sites' quality and pricing strategies when they initiate their services as free services and develop advertising services and other charged services. By analyzing the economic model, optimal quality and prices was found. And by analyzing the optimal strategy, I found that web sites should properly decide their market share on initial customer. Finally, the importance of web sites' productivity to make profit is emphasized.

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A Study of the Information Classification for Railway Industry

  • Chang, Tai-Woo;Lee, Suk;Cho, Myeon-Sig
    • International Journal of Railway
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    • v.2 no.1
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    • pp.37-42
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    • 2009
  • Information management of products and services in every industries is gaining importance for resource planning and maintenance. In this paper, we analyzed the information classification systems for railway industry. International and domestic classification systems, such as HS, UNSPSC, eCl@ss and ISIC, are reviewed; as a result this paper presents the findings and the various issues. We proposed to-be images in adopting and utilizing the classification systems. Using the integrative information classification systems could make efficient electronic procurement, supply chain management and e-Business of railway services.

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Web-based Application Service Management System for Fault Monitoring

  • Min, Sang-Cheol;Chung, Tai-Myoung;Park, Hyoung-Woo;Lee, Kyung-Ha;Pang, Kee-Hong
    • Journal of Electrical Engineering and information Science
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    • v.2 no.6
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    • pp.64-73
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    • 1997
  • Network technology has been developed for very high-speed networking and multimedia data whose characteristics are the continuous and bursty transmission as well as a large amount of data. With this trend users wish to view the information about the application services as well as network devices and system hardware. However, it is rarely available for the users the information of performance or faults of the application services. Most of information is limited to the information related network devices or system hardware. Furthermore, users expect the best services without knowing the service environments in the network and there is no good way of delivering the service related problems and fault information of application services in a high speed network yet. In this paper we present a web-based application management system that we have developed for the past year. It includes a method to build an agent system that uses an existing network management standards, SNMP MIB and SNMP protocols. The user interface of the system is also developed to support visualization effects with web-based Java interface which offers a convenient way not only to access management information but also to control networked applications.

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Value Recognition and Intention to Adopt Smart City Services: A Public Value Management Theory Approach

  • Lee, Seung Ha;Lee, Jung Hoon;Lee, Young Joo
    • Journal of Contemporary Eastern Asia
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    • v.18 no.1
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    • pp.124-152
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    • 2019
  • Smart city, which employs information and communication technology (ICT) to resolve urban problems, is gaining more research attention in the innovation research. However, most previous studies regard citizens as merely passive accepters of the smart city services, focusing on individual private values. The present study aims to expand existing limited perspectives by applying public value management theory. Drawing from the literature review, we developed a dual perspective that a smart city service should encompass: private and public value. Then we set up a causal relationship between the value recognitions and intention to adopt smart city services. We further related antecedent variables to the dual value recognition in terms of citizens' characteristics: prior knowledge, personal innovativeness, and citizenship. Two case subjects among currently operating smart city services in South Korea were selected to empirically investigate our hypothesis. Results confirm the recognition of both public and private value is significantly related to the citizens' personal characteristics and resultant attitude towards acceptance and support for diffusion of the smart city services. This study is expected to provide useful implications for a new angle for the recipient of the smart city services, value orientation of the services, citizen's participation, and method selection for promotion.

Customer Perspective Analysis on Ubiquitous Healthcare Services

  • Lee, Yun-Mi;Han, Hyeon-Su
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.114-120
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    • 2008
  • While ubiquitous healthcare (u-health) services were expected to propagate along with conventional healthcare services, recent progress indicated rather limited market acceptance. In this paper, we investigated the fundamental causes of why the consumer acceptance level of u-health services has been low. We draw upon innovation adoption theories to analyze the consumer readiness of the typical u-health services. The comparative analysis between innovative u-health services and conventional services was performed using analytic hierarchy process (AHP). Subsequently, policy and business implications including technological breakthrough insights were discussed based on the customer perspective comparative adoption analysis. The propositions captured through this study provide useful insight to further studies on u-health services.

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A Study on the Causal Relationship of Perceived Risks, Service Quality and Customer Satisfaction in Ubiquitous Environment by Using Spatial Information (유비쿼터스 환경에서 공간정보 활용에 따른 고객의 지각된 위험, 서비스 품질과 고객만족의 구조적 관계 연구)

  • Chung, Nam-Ho;Kim, Yong-Bum
    • Proceedings of the Safety Management and Science Conference
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    • 2007.04a
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    • pp.373-385
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    • 2007
  • The Location Based Services (LBS) comprise spatial information and mobile technology allow users to receive various services based on Global Positioning Systems (GPS). Although, spatial information based services are very useful, it has lots of possibility to damage privacy protection. But the contents of the legislation by government have problems conflicted between protection of a person's location information and invigoration LBS. Therefore, in this study suggest a causal model to deal with user satisfaction and factors affecting spatial information based services to customer perspective. The proposed research model is tested empirically with one hundred and forty one usable questionnaires and partial least square (PLS) method. Experimental results showed that the usefulness, playfulness, and service quality play a prominent role in influencing the spatial information services satisfaction compared to other factors. But, easy of use and perceived risk are not significant.

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