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http://dx.doi.org/10.3743/KOSIM.2012.29.1.095

A Study on the User Satisfaction with the Legislative Information Services of the National Assembly Library  

Cho, Chan-Sik (동덕여자대학교 문헌정보학과)
Kim, Won-Jin (동덕여자대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for information Management / v.29, no.1, 2012 , pp. 95-113 More about this Journal
Abstract
The construction of an information super highway and diffusion of the internet brings about a lot of changes in the Legislative Information Services of the National Assembly Library. In the same vein, Legislative Information Services should provide information services which satisfy users according to their information needs and the changes. In light of that, this study aims at enhancing users' satisfaction and suggesting information services for the Legislative Information Services of the National Assembly Library. Accordingly, this study surveys assemblymen and their assistants of satisfaction in Legislative Information Services and suggests some recommendations for improvement based on the survey results.
Keywords
information services; legislative information service; national assembly library; user satisfaction; user study;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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