• 제목/요약/키워드: information factors

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전자상거래의 역기능 개선을 위한 주요실패요인 분석 (An Analysis of Major Failure Factors to Reduce the Dysfunctions of Electronic Commerce)

  • 한경석;노미현
    • Asia pacific journal of information systems
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    • 제8권1호
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    • pp.103-124
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    • 1998
  • The recent information society is affected by new technologies including EC(Electronic Commerce), CALS(Commerce At Light Speed), EDI(Electronic Data Interchange), telecommuting and teleconferencing. The research goal of this paper is to identify major failure factors to reduce the dysfunction of EC and to suggest possible strategies that overcome those obstacles. The research methodologies of major failure factors are very similar to those of critical success factors which were widely used in MIS research areas. Ideally EC provides the possibility of a win/win situation for vendors and consumers. A survey study was performed using questionnaires. The factor analysis was performed to identify failure factors. Several hypotheses were set up to identify the major failure factors to reduce the dysfunction of EC. The regession analysis was performed to test those hypotheses and to understand the relationships between the major failure factors identified and the performance variables such as satisfaction, usage, and usefulness. Finally, the paper suggests alternatives to activate EC in terms of regulations, social rules, a technological model, etc.

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정보시스템 프로젝트의 위험요인에 관한 실증 연구 (An Empirical Study on Risk Factors in Information System Project Management)

  • 조숙진;이석준;함유근
    • Asia pacific journal of information systems
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    • 제16권3호
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    • pp.143-158
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    • 2006
  • Identifying risk factors in software risk management is imperative for project managers. The purpose of this paper is to provide software project risk factors validated by statistical analysis, and thus to help project managers alleviating the possibility of software project failure. Factor analysis with data collected from 264 Korean project managers and consultants identified 12 categories and 46 risk factors. T-test results showed that project managers and participants had statistically different perception on 3 risk factors among those 46 risk factors. We concluded by discussing implications of our findings and future research directions.

공공기관의 정보시스템 아웃소싱에 미치는 영향 요인과 도입 성과 (Influence Factors and the Introducing Outcomes over IT Outsourcing in the Government Offices)

  • 전제만;이선규
    • 한국콘텐츠학회논문지
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    • 제13권3호
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    • pp.339-351
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    • 2013
  • 본 연구는 IT 아웃소싱에 미치는 영향요인과 도입성과를 실증적으로 분석하였다. IT 아웃소싱에 미치는 영향 요인은 조직요인(정보시스템 성숙도, CEO의 지원), 거래요인(자산 특수성, 불확실성, 정보시스템의 사용정도), 위험요인(안전성(보안)의 위험, 비용의 증가위험, 자율성 상실의 위험)으로 설정하였다. 분석 결과는 다음과 같다. 조직요인에서 정보시스템 성숙도와 CEO의 지원요인은 도입성과에 긍정적인 영향을 미치는 변수로 분석되었고, 거래요인에서는 정보시스템 사용정도 변수만이 도입성과에 영향을 미치는 변수로 분석되었으며, 자산의 특수성 요인과 불확실성 요인은 도입성과에 영향을 미치지 않는 것으로 분석되었다. 위험요인에서는 안전성(보안)의 위험, 비용의 증가 위험 요인만이 도입성과에 영향을 미치는 변수로 분석되었고, 자율성 상실의 위험요인은 도입성과에 영향을 미치지 않는 것으로 분석되었다.

Collaboration Orientation, Peer Support and the Mediating Effect of Use of E-collaboration on Research Performance and Satisfaction

  • Karna, Darshana;Ko, Ilsang
    • Asia pacific journal of information systems
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    • 제23권4호
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    • pp.151-175
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    • 2013
  • This study investigates the potential components for academic research collaboration, and the factors that make it possible to achieve higher academic productivity. The components include collaboration factors and a collaboration model. We use two major collaboration factors to develop a framework for understanding the mechanisms that influence academic research collaborations: motivational factors and mediating factors. Motivational factors include self-motivation and trust whereas mediating factors are collaboration orientation and peer support. We analyze the effect for use of e-collaboration with research performance, reward, and satisfaction with e-research output. A survey of academicians was conducted, and by using the factor analysis and the structural equation model with SPSS 20 AMOS, we illustrate the possible influence of these factors on research performance and satisfaction. We discovered that both motivational and mediating factors play important roles on the success of academic research. This study offers several implications for academicians. We develop a parsimonious research model, which is related to e-collaboration in academic research. This unique model offers academicians to achieve good publication output from the research team. The motivational factor, self-motivation and trust, are important factors which has received positive impact of mediating factor collaboration orientation and peer support. Our research sheds light on the crucial factors for use of e-collaboration which offer the ultimate effect on performance and satisfaction with e-research output. Satisfaction motivates people to work more and more on the field of their interest, thereby influencing the performance of academicians. Rewards should be distributed according to performance of the individual, which will motivate the person to become more enthusiastic for his work of interest. Our evidence suggests that in understating the collaborative process, one must account for the context in which the collaboration occurs, the motivation of the collaborators, the scope and nature of the project, the roles and activities undertaken, and interpersonal processes such as trust. Researchers' motivations for engaging in collaboration were both instrumental and intrinsic.

대학도서관의 웹 기반 정보활용능력 교육 수용요인 분석 (Analysis on Factors to Acceptance of Web-Based Information Literacy Instruction in University Libraries)

  • 김연례;강혜영
    • 한국도서관정보학회지
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    • 제38권4호
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    • pp.117-144
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    • 2007
  • 이 연구는 지식정보사회에서 정보기술의 발전과 인터넷의 확산에 따라서 교육 패러다임 자체를 변환시키고 있는 웹기반 교육이 정보활용능력 교육 분야에서 연구가 활성화되어야 함은 물론, 정보사회의 생존기술로 대두되고 있는 정보활용능력이 대학도서관의 교육영역으로 개발 및 운영되어져야 함에 연구의 필요성을 두었다. 이에 정보기술수용모형 이론의 인지된 유용성, 인지된 용이성, 수용의도, 웹 기반 교육의 연결성, 반응성, 도서관 조직의 직무관련성, 지원, 정보활용능력 교육의 ACRL 기준 영역, 효과성 등을 주요변수로 도출하여 이론적 연구모형을 개발하였다. 이 이론적 연구모형을 바탕으로 실증적 연구를 수행하여 대학도서관의 웹 기반 정보활용능력 교육 수용의 영향 요인을 제시하였다.

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Kano 모형과 Fuzzy-AHP를 이용한 온라인 P2P 금융 서비스 성공요인 도출 (Examining Success Factors of Online P2P Lending Service Using Kano Model and Fuzzy-AHP)

  • 안경민;이영찬
    • 지식경영연구
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    • 제19권2호
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    • pp.109-132
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    • 2018
  • Recently, new financial services related to FinTech has gained attention more and more. Online P2P financial services transactions such as FinTech require careful examination of the constituents of information systems as an investment is made based on the information presented on the online platform without direct face-to-face contact. The purpose of this study is to find out the success factors of online P2P Lending service among FinTech. To serve the purpose, we build IS (information system) success model, and then use Kano model and fuzzy analytic hierarchy process (Fuzzy-AHP) to find out factors for the success of online P2P Lending service. In particular, this study uses Kano model to classify information system satisfaction factors and to calculate the satisfaction coefficient. The Kano model, however, has a drawback of evaluating single criterion. Therefore, we use multi-criteria decision-making technique such as Fuzzy-AHP to derive the relative importance of the factors. The analysis results show different results depending on the analysis technique. In the Kano model, most of the information system factors are a one-dimensional quality attribute. The satisfaction coefficient is highest for personalized service, followed by the responsiveness of service, ease of using a system, understanding of information, usefulness of information' reliability. The service reliability is the highest in dissatisfaction coefficient, followed by system security, service responsiveness, system stability, and personalized service. The results of the Fuzzy-AHP analysis shows that the usefulness of information quality, the personalization of service quality, and the security of system quality are the significant factors and the stability of system quality was a secondary factor.

The Effect of Demographic Factors on Children' Wear Buying Pattern, Media and Information Utilization, and Design Preference (paper no.2)

  • Koo, In-Sook
    • 패션비즈니스
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    • 제14권6호
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    • pp.170-187
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    • 2010
  • This paper is to analyze the effect of demographic factors on children' wear buying pattern, media and information utilization, and design preference. A total of 355 usable data was collected from house wives in three metropolitan cities(Seoul, Daejon, Bundang) in Korea. Correlation analysis showed that there were statistically significant correlation between demographic factors and clothing buying behavior, information utilization, and design preference. Also, Regression results showed that 8 Demographic Factors are significant predictors. The results with ANOVA showed that there were significant relationships between PURCHASE OCCASION and DISPLAY INFORMATION UTILIZATION, and showed that there were significant relationships (F=28.625, p=<.001) between PURCHASE MOTIVATION and SALES PERSON ADVICES UTILIZATION. Thus, both visuality and friendliness of service were affected by consumers. Considering the increasing importance of service quality in the retail VMD, sale promotion should be enhanced and sale person is needed to be trained to be friendly to all consumers regardless of product composition

연령 검증정보의 안정성을 위한 평가인자에 대한 연구 (The Study on the Evaluation Factor for Security of Age Verification Information)

  • 김태경
    • 디지털산업정보학회논문지
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    • 제10권4호
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    • pp.127-132
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    • 2014
  • Some laws and regulations may require internet service providers to provide services based on the age of users. Age verification in the online environment should be used as a tool to provide service that is appropriate to child based on age. Using the minimum attribute information, processes on age verification provides the proper guidance to the internet services. However, there is a lack of a globally accepted trust framework for age verification process including evaluation factors for age verification information. In this paper the federation model of user attributes were described and evaluation factors for the age verification information were suggested. Also using the suggested evaluation factors, performance evaluation of federation model of user evaluation was performed. To meet the requirements of evaluation factors, framework of federation model should consider the unlinkability pseudonym support, eavesdropping protection and cloning protection.

기업 정보시스템 도입 시 성공 요인에 관한 연구 (A study on the success factors in the Enterprise Information Systems introduced)

  • 신종창;김경일
    • 중소기업융합학회논문지
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    • 제6권4호
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    • pp.1-8
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    • 2016
  • 많은 기업에서 경영목표 달성을 위해 상당한 자금과 인력을 투입하여 회사 전반의 원활한 의사소통과 생산부문의 공정 관리 및 실시간 데이터 집계에 필요한 여러 가지 정보시스템 도입을 계획 중이거나 이미 도입하였다. 목표한 경영 성과 달성을 위해 회사의 여러 분야에 도입한 정보시스템들은 성공 사례보다 실패 사례가 더 흔한 것이 현실이다. 심지어 구축을 완료하고 운영 중인 시스템의 성과 또한 미미하다고 볼 수 있다. 본 연구에서는 성공적으로 기업 정보시스템의 구축 목표를 달성하기 위해 도입 전에 반드시 고려해야 할 대표적인 성공 요인이 무엇인지 조사하고, 성공 요인들 중에서 기업 정보시스템 도입 시 상대적으로 크게 영향을 미치는 요인에 대해 알아보고자 한다. 본 연구에서는 국내 기업들의 정보시스템 도입 현황과 수준을 조사하고, 기업의 복잡 다양한 업무수준만큼이나 반드시 도입이 검토되어야 할 정보시스템의 종류 및 특징을 파악하여 정리하였다.

The Contrasting Attitudes of Reviewer and Seller in Electronic Word-of-Mouth: A Communicative Action Theory Perspective

  • Lee, Jung;Lee, Jae-Nam;Tan, Bernard C.Y.
    • Asia pacific journal of information systems
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    • 제23권3호
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    • pp.105-129
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    • 2013
  • This study draws important factors in electronic Word-of-Mouth (eWOM) and examines how these influence the building of customer loyalty. eWOM is viewed as social communication between customers and sellers, and thus the communicative action theory is applied. With the theory, we identify reviewer and seller as influential players on customers, and derive important factors such as correctness and veracity of reviews from the reviewers' action, and information compactness and adequacy from the seller's action. We propose these constructs as antecedents of customer loyalty and further hypothesize their curvilinear impacts as follows: the marginal impacts of veracity and correctness will decrease as veracity and correctness increase, and the marginal impacts of compactness and adequacy will increase as compactness and adequacy increase. The result indicates that only the seller's action has a curvilinear impact, whereas the reviewer has proportional positive impact on customer loyalty. This study indentifies important factors in eWOM from a critical social theory perspective and validates them using the positivistic approach. For practitioners, it discusses the important factors in eWOM with the identification of the individuals who are responsible for these factors.