• 제목/요약/키워드: impulsive buying behavior

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The Extended S-O-R Model Investigating Consumer Impulse Buying Behavior in Online Shopping: A Meta-Analysis

  • LE, Trang Quang;WU, Wann-Yih;LIAO, Ying-Kai;PHUNG, Thuy Thi Thu
    • 유통과학연구
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    • 제20권2호
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    • pp.1-9
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    • 2022
  • Purpose: The online distribution channel has attracted the attention of retailers by potential impact on consumers' purchase intention. The objectives of this study are to provide an insight into how to encourage consumers' impulse buying behavior on commercial website as well as attempts to reveal factors that influence consumers' impulsive buying behavior in the online shopping environment. Research design, data and methodology: The research framework is based on the stimulus-organism-response (S-O-R) framework. The Meta-analysis method carried out the research, gathering data from 37 published studies. Results: The research findings suggest that intrinsic motivations such as perceived ease of use, perceived enjoyment, and online flow experience play a significant role in boosting consumers' hedonic value when buying and online. In addition, these findings help online retailers use appropriate marketing stimuli such as offering pricing incentives, promotion tactics, and improved communication effectiveness. Also, obtaining a better grasp of how to build a website to improve the consumer experience generally helps consumers feel the urge to buy impulsively and act without hesitation. Conclusions: This research confirms a direct positive relationship between marketing stimuli and hedonic shopping value, which may support an applied theoretical framework for future research and provide managerial implications for retailers in online distribution channels.

공항 식음료 매장에서 공항이용객의 충동구매행동에 영향을 미치는 요인에 대한 연구 (A Study on the Factors affecting Passengers'Impulsive Decision Making Behavior in Food and Beverage Restaurant in Airports)

  • 고동한;김근수;김용범
    • 한국항공운항학회지
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    • 제27권1호
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    • pp.69-80
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    • 2019
  • The purpose of this study is to investigate factors that affect menu navigation time and consumer trust in food and beverage(F&B) restaurants to analyze the menu's effect on impulse buying behavior. Based on the results of the analysis, this paper derives theoretical and practical implications to improve the growth and development of F&B restaurants located in airports. According to empirical analysis, it was proven menu browsing time has been found to strongly influence passengers' impulsive order behavior. A passenger with a strong "consumption ability" navigates the menu for a longer period, which increases the likelihood of impulsive purchases. Service appeal also has a significant influence on menu navigation time. Third-party certification did not appear to help build passenger confidence, thus yielding contradictory results compared to previous studies. Word of mouth had the strongest influence on trust formation. Finally, when passengers were satisfied with the menu items of F&B restaurants they had previously ordered, they tended to believe that the menu items they had not tried would also be good. In sum, impulsive menu orders have a direct impact on the profitability of F&B restaurants.

성격유형별 의복 라이프스타일과 의복구매행동 (Clothing Life-Style and Clothing Buying Behavior on Personality Types)

  • 권보애;오현정
    • 한국의류학회지
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    • 제28권7호
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    • pp.927-938
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    • 2004
  • The purposes of this study were to find the difference of clothing life-style and to examine clothing buying behaviors on personality types. Personality types were identified using Myers-Briggs Type indicator(MBTI). The data were collected from 360 female adults using a questionnaire to clothing lifestyle and clothing buying behavior. The data were analysed with factor analysis, one- way ANOVA and Duncan's multiple range test. Results are summarized as follows: First, 'Fashion-oriented', 'self-regulate-oriented', 'activity-oriented', 'economic-oriented', 'social-oriented', 'leisure-oriented' and 'conservationoriented' clothing life-style had a significant difference of psychological types. Second, Extroverted(E) or Sensation(S) or Feeling(F) types regarded significantly higher in 'VMD', 'store atmosphere', 'famous brand name and store name' as criteria for store selection than combination types(IN, IT, NT) of Introverted(Ⅰ), iNtuition(N), Thinking(T). Third, Sensation Judgement types(SJs) of a patron temperament preferred a 'plan-oriented' life-style and considered 'famous brand name and store name' important. Sensation Perceiving types(SPs) of an artist temperament had an 'unplanned' clothing life-style and a significantly higher impulsive buying orientation than SJs.

의복구매동기와 의복구매행동에 대한 연구-여대생을 중심으로 (A Study on Clothing Buying Motive and Clothing Buying Behavior)

  • 박혜선;권정문;김천유;이한구;최헌수
    • 자연과학논문집
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    • 제9권1호
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    • pp.131-143
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    • 1997
  • 본 연구는 서울 및 대전에 거주하는 20대 초반 여대생 352명을 대상으로 의복구매동기와 의복구매행동을 연구하였다. 여대생들의 의복구매동기를 요인분석한 결과, 유행 및 개성추구요인, 경제적요인, 지위요인, 광고 및 충동구매요인등 4개요인으로 분류되었으며, 여대생들의 의복구매행동을 요인분석한 결과, 정보원사용요인은 인적요인, 전파요인, 광고 및 관찰정보요인 3개 요인으로, 의복선택기준은 실용성요인, 디자인요인, 마케팅요인, 유행 및 지위요인등 4개요인으로, 점포선택기준은 상품요인, 서비스요인, 2개 요인으로 분류되었다. 또한 의복구매동기와 의복구매행동 상호간에서 상관이 있는 것으로 나타났으며, 용돈과 전공에 따라서도 의복구매동기와 의복구매행동에 차이가 있는 것으로 나타났다.

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Understanding Social-Commerce Shopping Behavior: A Study in the Chinese Context

  • Kim, Sojung;Li, Zongya
    • International Journal of Contents
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    • 제14권4호
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    • pp.76-85
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    • 2018
  • While numerous researchers have identified factors that explain social commerce-shopping behaviors, they have left one type rather understudied-trait-based antecedents. The ways consumer behavior is affected by their personal trait-this study therefore proposed and tested hedonic shopping tendencies. Findings indicate that hedonic shopping tendencies are a robust predictor of social support, consumer engagement, and impulse buying. Also, social support and consumer engagement affect social commerce intention and consequently social commerce frequency. Analysis of the results demonstrated a positive relationship between social support and consumer engagement, and the positive relationship between impulse buying and social commerce frequency.

인터넷 쇼핑몰에서 충동구매에 미치는 영향요인에 관한 연구: 브라우징의 매개를 중심으로 (A Study on Affecting Factors of Impulsiveness Buying in the Internet Shopping Mall: Focus on Moderating of Browsing)

  • 박종순;이종만
    • 디지털융복합연구
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    • 제6권1호
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    • pp.93-104
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    • 2008
  • In situation of rapid growth of internet shopping recently, impulse purchase of customer is being appeared social problem, specially college student customers. The Purpose of this study was empirically examine the factors affecting customer impulsiveness buying in the internet shopping mall. The data were collected via a self-administered questionnaire from 298 male and female students who have shopping experience on the internet shopping mall, living in Seoul and Kyoungnam province. The major finding of this study are summarized as follows. First, the characteristics of internet shopper(search tendency) and impulsiveness buying has significant relationships. Second, the characteristics of internet shopping mall(convenience, marketing stimulus) had influence on customer's impulse purchase behavior.

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중국 여성의 물질주의 가치가 의복쇼핑성향과 충동구매행동에 미치는 영향 - 밀레니얼 세대를 중심으로 - (The effects of materialism value on clothing shopping orientation and impulse buying behaviors of chinese female consumers - Focused on millennials -)

  • 이미숙
    • 한국의상디자인학회지
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    • 제23권2호
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    • pp.1-15
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    • 2021
  • The purposes of this study was to investigate the effects of materialism value on the clothing shopping orientation and impulse buying behaviors of Chinese female consumers. The subjects were 417 female millennials in Gillim-province, China. The research method was a survey, and the questionnaire consisted of questions to ascertain materialism value, clothing shopping orientation, impulse buying behaviors, and the subjects' demographic characteristics. For data analysis, descriptive statistics, Cronbach's α, factor analysis, and regression analysis were performed. The results of this study were as follows: First, materialism value was derived with 3 factors (happiness pursuit, possession-oriented, and success judgement). Second, the clothing shopping orientation was derived with 5 factors (trend pursuit, pleasure pursuit, brand pursuit, economic pursuit, and convenience pursuit). Third, the impulse buying behavior was derived with 4 factors (pure, planned, reminder, and implicit impulse buying). Forth, materialism value had significant effects on clothing shopping orientation. The higher the value of materialism, the more the brand pursuit, pleasure pursuit, and trend pursuit shopping orientation increased, while the economic pursuit and convenience pursuit shopping orientation decreased. Fifth, materialism value had significant effect on pure and planned impulse buying behaviors. As the value of materialism increased, pure and planned impulsive buying behaviors increased. This study suggested that materialism value is an effective variable to understand the clothing shopping orientation and clothing impulse buying behavior.

Would Polymer Banknotes (Plastic Money) Influence Customer Intention to Buy? An Empirical Study from Jordan

  • ORABI, Marwan Mohamed Abu
    • The Journal of Asian Finance, Economics and Business
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    • 제9권2호
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    • pp.355-361
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    • 2022
  • The goal of the study was to see how polymer banknotes affected users' purchasing intention. Variables affecting the properties of polymer banknotes were considered, including security, ease of use, convenience, and durability. To achieve the study's main goal, quantitative methods were used, and a questionnaire was created and posted online through Google Forms to collect primary data. The questionnaire was completed by 403 people, and the data was screened and analyzed using SPSS.The study found that using Polymer money influenced people's behavior, particularly in terms of purchase patterns, decisions, and impulsive behavior toward purchases. This was attributed to the security and simplicity of using Polymer money, which appealed to many people. Furthermore, the study found that people lost their feeling of spending, meaning that using polymer money didn't feel like spending to them, effectively eliminating the moral guilt associated with excessive spending and encouraging more impulsive buying decisions.Based on the findings, the study recommends that a study be conducted to compare the use of Polymer money with tiny and large banknotes to see what kind of difference there is.

마케팅자극과 충동구매행동 간의 관계에서 플로우의 매개효과에 관한 연구: 자기행동통제와 감각추구성향의 조절효과 (A Study on the Mediating Effect of FLOW between Marketing Stimulation and Impulsive Buying Behavior : The Moderating Role of Self Behavior Control and Sensation Seeking Tendency)

  • 오종철;권홍규;홍상진
    • 한국산학기술학회논문지
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    • 제11권1호
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    • pp.278-286
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    • 2010
  • 본 연구는 새로운 유통환경인 인터넷환경에서 디지털 콘텐츠의 충동구매에서의 마케팅 자극, 플로우, 자기행동통제 및 감각추구성향간의 영향을 살펴보고자 하였다. 이를 위해 충동구매 동기요인을 기존의 연구들에서 제시된 마케팅자극을 이용하였다. 구매자의 마케팅자극으로 디지털 콘텐츠 구매자들이 받게 되는 제품자극, 가격자극, 촉진자극으로 구분하여 구매자의 충동구매행동에 미치는 영향을 검증하였다. 이때 구매행위 전에 자신이 받은 자극에 대해 플로우를 경험하는 과정이 나타날 것이다. 플로우(FLOW)는 구매행위자가 받은 자극을 보다 강화시키는 충동구매행위의 중요한 요소가 될 것이다. 이처럼 인터넷 환경에서는 기존의 충동구매 과정과는 달리 충동구매자극 이후에 더 많은 정보를 획득할 수 있고 쉽고 빠르게 구매할 수 있기 때문에 마케팅자극이외에 구매자의 심리적인 측면이나 성향등이 충동구매행동에 있어 보다 중요한 역할을 하게 될 것이다. 행위에 대한 자신의 능력 및 통제 가능성인 자기행동 통제에 따라서 충동구매행동이 다르게 나타나게 될 것이다. 또한 구매자들이 가지고 있는 구매자들의 성향 중에 감각 추구성향은 충동구매를 하는데 조절역할을 하는지에 대한 검증을 하였다. 이를 통해 디지털 콘텐츠 충동구매와 관련된 학문적인 시사점과 더불어 디지털 콘텐츠 마케터들의 효과적인 마케팅 전략수립에 도움을 주고자 한다.

패션 스트레스는 어떻게 측정할 수 있는가? 패션 스트레스의 다차원 척도 개발 및 타당화 (How to measure fashion stress? Development and validation of a multidimensional scale for fashion stress)

  • 석효정;이은진
    • 복식문화연구
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    • 제32권2호
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    • pp.181-198
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    • 2024
  • Fashion stress is a pertinent aspect of modern consumer culture that has been underexplored in academic research. This study developed a conceptual framework of fashion stress and a multidimensional scale to measure consumers' fashion stress. The qualitative study included literature reviews on consumption stress, shopping stress, and consumer behavior, as well as focus group interviews to gain insight into various dimensions of fashion stress. NVivo 12.0 was used to analyze the qualitative data and identify core categories following the grounded theory methodology. The quantitative study involved a preliminary and a primary surveys to verify the validity and reliability of the fashion stress scale. A total of 220 questionnaires were used for data analysis. The results show that fashion stress consists of eight factors: care, shopping, fit, brand, financial, closet, style, and disposal. Choice difficulty plays a significant role in all factors of fashion stress. Moreover, shopping stress had a negative impact on impulse buying, while other factors such as fit, brand, closet, and disposal stress had a positive impact on impulse buying. Thus, fashion stress is a potential antecedent of impulsive consumer behavior. The results also confirm the validity and reliability of the scale. The fashion stress scale developed in this study offers researchers a valuable tool for assessing and understanding consumer experiences.