• Title/Summary/Keyword: importance-satisfaction analysis

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A Comparative Analysis on the Information of Financial Service Accounts (금융상품정보 비교분석에 대한 연구)

  • 장우권;김현희
    • Journal of Korean Library and Information Science Society
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    • v.35 no.1
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    • pp.187-213
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    • 2004
  • Nowadays changes of financial environment are internalization, generalization and autonomous system. The most importance in a struggle for existence is to secure a customer. The purpose of this study is to analyze whether information on financial service accounts have fully offered over internet, which information consumers needed in buying financial service accounts and whether consumer have satisfied with offered information Through this, to enhance the efficiency of financial information offered to consumer over internet and to explore the consumer demanding information model by finding the problems of offering financial information. The specific purpose of this study me following; 1. to investigate the actual situation which consumers behaviour of information providing and choosing about financial accounts items on internet. 2. to analyze the relationship between the level of consumer information need about financial information and rotated variables. 3. to analyze the relationship between the level of consumer information satisfaction about financial information over internet and related variables. 4. to analyze the new information financial service and contents. 5. to analyze the informatic information and financial service accounts.

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A Needs Analysis for the Development of Re-Education & Continuous Education Programs for R&D Human Resources (과학기술인력의 재교육·계속교육프로그램 개발에 대한 요구분석)

  • Cho, Hyunjung;Kim, Byung-Keun
    • The Journal of Korean Institute for Practical Engineering Education
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    • v.2 no.2
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    • pp.137-146
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    • 2010
  • The purposes of this study are 1)to analyze a needs of re-education & continuous education for R&D human resources 2)to systemize the existing education program and 3)to provide useful implications to help the politics for re-education & continuous education for R&D human resources. The survey to R&D human resources in universities, government-supported research institutes and industries was conducted for analyzing the needs of R&D human resources for the existing education programs through investigation for the current state and importance & satisfaction level for the existing program. For proposing the effective education program, the barrier and improvement factors of re-education program were examined as well. In addition, the needs for the government support policies for re-education program were also analyzed.

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A Study on Improvement Method by Environmental-Friendly Planning Elements of High-rise Residential Complex (초고층 복합주거단지의 친환경 계획요소 평가를 통한 개선방안에 관한 연구)

  • Hwang, Jung-Man;Lee, Joo-Hyung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.3
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    • pp.1522-1530
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    • 2014
  • High-rise residential complex type is getting important as new town development and urban regeneration in the downtown area. However, literature review of high-rise residential complex and research on satisfaction analysis of real residents are lack. Therefore, this paper is analyzing environmental friendly planning elements of high-rise building as housing subdivision, inside of building, facility, and maintenance by a survey on experts. The purpose of this paper is to suggest improvement method of environmental-friendly planning elements of high-rise residential complex by M-IPA. First, as a result, the part of housing subdivision has to keep complex land utilization, environmental-friendly transportation. Second, the part of inside of building shows that ecological housing subdivision, indoor air environment urgent and indoor temperature environment keeps maintaining. Finally, the part of facility/maintenance shows that material and facility, and index of energy management are urgently needed.

An Analysis of Market Maven's Shopping Behavior and Multi-Channel Usage in the Fashion Retailing Market (패션유통시장에서 시장 전문가의 쇼핑 행동과 멀티채널 이용현황 분석)

  • Sung, Heewon;Sung, Junghwan
    • Journal of Fashion Business
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    • v.20 no.2
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    • pp.134-148
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    • 2016
  • In this study, we determined the characteristics and importance of market maven to today's fashion retailers. Market maven is defined as an individual who is highly involved in the marketplace and takes a role as an information diffuser. In order to identify market maven, a total of 415 data were collected from 30-40 consumers who purchased fashion items from the various types of retailers. The data were divided into three groups based on the average score of summated market maven's scale, and the high group was referred to as "market mavens." Results suggested that the market mavens existed in the fashion retailing market and presented the differences from the other two groups. The market maven group spent more and purchased more fashion items than the other groups. With respect to shopping behavior, the market maven group was more likely to browse and bargain hunt when shopping, and showed higher mean scores on impulse buying and overall satisfaction. In addition, market maven tended to purchase fashion items from different types of retailers including online channel. Accordingly, market mavens seemed to present common characteristics with heavy browser, recreational shopper, and/or multi-channel shopper. Market mavens showed shopping enjoyment characteristics when searching for market-related information from various retailers, hence this segment should be the essential target market in the multi-channel retailing environment.

The Degree of Market Orientation by Type and Size of Hospital, and Moderating Effect of Environments on Performance (병원의 특성에 따른 시장지향성 분석과 성과에 있어서 환경의 조절 역할)

  • Kim, Pyung-Wung;Yoo, Kyu-Soo;Lee, Yong-Gi
    • Korea Journal of Hospital Management
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    • v.5 no.2
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    • pp.1-21
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    • 2000
  • This study was to examine the degree of market orientated effort by hospital type and size,. and analyzed the moderating effect of environments between market orientation and it's performance. First, there was no significant differences by hospital type, such public hospital, university hospital, and private hospital. However, the orders of market orientation implementation was university hospital. private hospital, and public hospital This finding suggest that university hospital and public hospital, should be market-oriented, or customer-oriented more now, relatively. Second, there were no significant differences in marketing as management policy by hospital types, i.e. public, university or private sector hospitals. However, as to the intensity of the implementation of the market-oriented approach, private hospitals came first, followed by the university hospitals, then the public ones. This finding suggests that university and public hospitals should be more market or customer oriented to compete in the market. Third, only the competitive environment does active moderating roll on hospital performance. The competitive environmental factor forces the organization to be more market oriented. This means the more you are positively situated in the competitive environment, the more you are looking for a market oriented approach. You become more aware of the value of customers and you become more focused on the customer satisfaction and thus become more patient oriented in every facet of decision making. And market oriented hospitals recognize the importance of utilization of high tech medical treatment skills and equipment in patient care. Fourth, according the analysis, market oriented effort gives more influence on hospital performance than the environmental factors. This means that the market oriented effort should become a culture of the hospital which seeks to out distance themselves from its competitors.

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Communication and Self-Esteem between Middle School Students and Their Parents (중학생의 부모-자녀간 의사소통과 자아존중감)

  • 신효식;김근화
    • Korean Journal of Human Ecology
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    • v.7 no.2
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    • pp.47-58
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    • 2004
  • This study is designed to provide some basic materials for finding better ways to promote student-parent communication in order to elevate the sense of self-esteem among middle school students and to talk about the importance of communication between students and parents through looking at the current student-parent communication reality resulting from socio-demographic changes among male and female middle school students and analyzing some influences student-parent communication has on students' self-esteem. To attain the aforementioned purpose, total 650 2nd grade and 3rd grade middle school students were asked to fill out the questionnaire. The schools that they are attending are 2 schools in Gwangju City and 2 schools in a township in Jeonnam. 617 students responded to the survey. In order to see the general characteristics and the distribution of major variables of the respondents, the data were used to produce frequency. percentile, standard deviation and correlation quotient. and t-test. one-way Anova, Duncan's multiple range test and multiple regression analysis techniques were put to use. The results from this study are as follows: student groups that have good relations with other students seemed to be more open and active in their communication with their mother and father. Female students and students in their 2nd grade had more open talking relations with their mothers than male students and students in their 3rd grade. Students had more open talking relations with their father when father's occupation is office worker. In the difference of self-esteem that results from variables in communication between students and parents, a significant variance was presented in the level of the self-esteem of middle school students. When they had open communication with both parents, they had a high sense of self-esteem. and when their communication style was problematic, they had a low sense of self-esteem. When they had better relations with other students, when they had more open communication styles with their mother, when they had better school records, when they felt more satisfaction with communication With their father, they showed a higher level of self-esteem.

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Evaluating User Experience of Smart Television Using Emotional Representation Language (감정표현어를 이용한 스마트TV의 사용자경험 평가)

  • Byun, Dae-Ho
    • The Journal of the Korea Contents Association
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    • v.15 no.5
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    • pp.132-141
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    • 2015
  • Smart television(TV) is replacing the traditional television model and the importance of user experience(UX) is rising. User experience evaluates the emotion state of users such as immersion, pleasure, and interest. User experience together with usability is a principle to be considered as for designing a smart television. It contributes to improve user satisfaction and lead to the long-term purchase. User experience is more difficult to measure than usability, because UX evaluation requires to biological and psychological techniques. However, the disadvantages of these physiological and psychological techniques require high experimental costs and the restriction of experimental environment. The objective of this paper is first to review conventional methods regarding UX evaluation and suggests a new method for measuring the UX of smart TV which detects keywords related emotional representation. The text is acquired from purchase postscripts of smart TV in the Internet shopping malls. This method costs less than the questionnaire survey to detect emotion.

Analysis of epidemiological change of hair colored Acer palmatum Leaves extract as hair treatment product (헤어 트리트먼트제로서 단풍잎 추출물 컬러링 모발의 역학적 변화분석)

  • Park, Jang-Soon
    • Journal of Digital Convergence
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    • v.18 no.8
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    • pp.479-484
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    • 2020
  • In the social atmosphere where the importance of appearance is increasing day by day, efforts and desires of modern people are becoming more active and diversified, and the beauty beauty industry is gradually becoming more specialized and specialized due to these effects. Hair damage is inevitable due to the excessive permanent wave or hair coloring of modern people. However, as the hair is damaged, the cuticle peels off and falls off, and the tensile force decreases and the satisfaction after hair styling or perm decreases relatively. Therefore, it is necessary to manage damaged hair, but since artificial synthetic products occupy most of hair treatment agents on the market, it is necessary to develop a hair treatment product containing antioxidants useful for the human body. In this study, the effect of maple leaf extract on the mechanical change of colored hair was analyzed to investigate the potential of maple leaf extract as a hair treatment agent to improve damaged hair and improve hair health. It is considered that this study will be used as basic data for the development of hair beauty products using natural products in the future.

A Study on Product Image Analysis and Design Expression Using Flowers (꽃을 소재로 한 상품이미지분석과 디자인 표현에 관한 연구)

  • Kim, Gok Mi
    • The Journal of the Convergence on Culture Technology
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    • v.4 no.1
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    • pp.231-236
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    • 2018
  • Flowers are one of the most natural expressions of human expression. Recently, these flowers have been applied to various kinds of products to enhance their aesthetic value and to use them as artistic materials expressing their vitality. The purpose of this study is to investigate the formative characteristics of flowers that are visually beautiful and to express them visually through the fusion of various products used in daily life. Based on this research, we study the importance of emotional design that gives satisfaction to consumers and new design expression techniques. In addition, we pursue the aesthetic value of the product with naturalness and original design sense, and develop sensibility product design expressing design sensitivity by combining floral motif with various products based on expression of decoration using image of flower. I would like to suggest the possibility of development of sensible product design.

Case Study of Assisted Living Facility (ALF) as a 'Home' (집'으로서의 노인보호주택 사례연구)

  • 김영주
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2002.11a
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    • pp.137-142
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    • 2002
  • The purpose of this study was to examine the features that make residents feel “at home” in ALFs in Southwest Virginia and to suggest further policy and design guidelines for better Quality of ALFs as a “home.” For this purpose, residents' needs, experiences, and opinions of the physical environment, the social environment, and the organizational environments such as policies and programs of ALFs were identified. As a multi-case study, five ALFs in Southwest Virginia were studied using constant comparative methos of data analysis. In addition to face-to-face interviews with 25 residents and five administrators of five ALFs, observations were conducted with personal journal. Overall, the five sites selected presented homelike features showing the philosophy of assisted living which combines housing and services. Each facility was designed to be a single-family house or multi-family dwelling in outside appearance. As a whole, residents felt isolation and loneliness and they did not have active interaction with other residents because of diverse background among the residents. However, all of them had close relationships with the staff. The staff's attitude and behavior seemed to influence greatly the residents' feeling “at home.” Despite the provision of diverse activities by the facilities, many residents did not participate in the programs. Most of the residents agreed that the rule and regulations were fair. In spite of high satisfaction with the facility, many people did not think of their current dwelling as a real ‘home.’ As the biggest difference between living in their own homes and living in the ALF, people pointed out a lack of independence, freedom, and autonomy. Residents of ALFs may have reordered their priorities in their current life situation so that safety, security, and care were more important to them than feeling “at home.” Among the three factors --physical, social, and organizational-- that affect the residents' perception of ALFs as a “home, ” many emphasized the importance of social factors such as relationships with the staff and residents, and social support from their family or friends.

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