• Korean Management Science Review
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• v.19 no.2
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• pp.179-189
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• 2002

In this paper, we investigate the relationship between the use of different media and customer satisfaction in help desk service. Different dimensions of customer satisfaction were derived based on SERVQUAL : reliability, empathy, assurance, tangibles, and responsiveness. The results support our hypotheses that use of conventional media (face-to-face and telephone) is related to help desk satisfaction through reliability and empathy and electronic media (e-mali and internet) users show higher satisfaction in tangibles and assurance. Also, hybrid media users (multi-media users by task) show a higher level of satisfaction in reliability and responsibility. The results suggest that automating help desks should be considered as a way to provide more options to end-users.

• The Korean Journal of Mycology
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• v.39 no.1
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• pp.48-52
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• 2011

Breeding of Lentinula edodes generates a number of hybrid strains that are subject to evaluation for good traits for the mushroom production. As an effort to understand biochemical properties of the hybrid strains, this study tried to develop a fast and easy method for comparison of the ability of producing extracellular laccase among hybrid strains of Lentinula edodes. For this aim, we estimated the effect of media types and chromagenic chemicals on the detection of extracellular laccase in seven hybrid strains of L. edodes. When Remazol Brilliant Blue R (RBBR) dye was used for chromagenic reaction, the detection of the enzyme activity was feasible both in the solid and liquid media containing not potato dextrose but malt extract as a nutrient component. When guaiacol was used for chromagenic reaction, the detection of the enzyme activity was feasible both in the solid and liquid media containing either potato dextrose or malt extract as a nutrient component. Malt extract-based liquid culture with RBBR or guaiacol in 2 ml microfuge tube allowed us to economically and quantitatively detect and compare the enzyme activity within 3 days among the tested hybrid strains of L. edodes.

• Journal of Broadcast Engineering
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• v.24 no.7
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• pp.1259-1265
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• 2019

Maintaining timing relationships among packets in a single media stream or between packets from different media streams is an essential criterion in MMT system. It is the function of the synchronization and de-jittering algorithms to re-adjust timing relationship between the MMT packets to assure synchronized playback. Thus, delivery of time constrained MPEG media on time, according to their temporal requirements, is an important goal of MMT. For this purpose MMT needs to specify syntax and semantics of a timing model to be used by the delivery functions. In this paper, we propose a proper timestamp-related header format for MMT delivery timing model to support media synchronization in various delivery scenarios including hybrid delivery.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.3
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• pp.1459-1466
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• 2013

Recently, various types of three-dimensional cameras have been used to analyze surrounding environments. In this paper, we suggest a mechanism of adaptively switching active and passive cameras of hybrid cameras, which can extract 3D image information more accurately. The suggested method first obtains brightness and texture features representing the environment from input images. It then adaptively selects active and passive cameras by generating rules that reflect the extracted features. In experimental results, we show that a hybrid 3D camera consisting of passive and active cameras is set up and the proposed method can effectively choose appropriate cameras in the hybrid camera and make it possible to extract three dimensional information more accurately.

• Journal of Advanced Navigation Technology
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• v.24 no.6
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• pp.613-619
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• 2020

Hybrid media access control (MAC) is used in internet of things (IoT) network, because of communication feature concern with data capacity and communication interval between gateway and sensor nodes and the cost efficiency. Hybrid MAC consists of TDMA and CSMA generally. The distance between gateway and sensor node is openly changed in marine IoT network. Therefore, it is needed to control the period of timeslot of hybrid MAC used in marine IoT network. In this paper, the design rule of TDMA timeslot with the variable period depending on communication distance was proposed. It was confirmed from the analysis that 72 times communication between gateway and sensor nodes is possible in LoRa network by using the proposed TDMA variable timeslot scheme.

• Journal of the Korean Society of Costume
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• v.64 no.6
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• pp.131-147
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• 2014

Purpose of this study is to analyze the meaning of the hybrid digital culture and to find out the features of digital fashion shows appearing in the period of the hybrid digital culture as there have been almost no studies on the hybrid cultural values in the fashion shows and on the diachronic socio-cultural viewpoint of fashion show. The characteristics of hybrid digital culture were identified through the analysis of cases, and they were organized into three for this study; 'non-economic creativity', 'interactive communication' and 'transcendence'. Based on these characteristics, the features of hybrid digital cultures in the modern digital fashion shows were classified into the digitalization of presentation form and the acceptance by audience of digitalization using case studies. The features of digital fashion shows which appear through the presentation form in the digital fashion shows are as follows; 'Expansion of presentation media of runway' and 'Destruction of component factors of runway'. The features of digital fashion show in the perspective of audience's acceptance of digitalization are as follows; 'Audience's field experience through the live video', 'Participation by audience in interactive manner' and, 'Immersion in the virtual reality by the audiences'.

• ETRI Journal
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• v.36 no.5
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• pp.752-760
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• 2014

This paper proposes a conditional replenishment algorithm (CRA) to improve the visual quality (where spatial resolutions of the left and right views are mismatched) of a hybrid stereoscopic 3DTV that is based on the ATSC-M/H standard. So as to generate an enhanced view, the CRA is to choose the better substitute among a disparity-compensated view with high quality and a simply interpolated view. The CRA generates a disparity map that includes modes and disparity vectors as additional information. It also employs a quad-tree structure with variable block size by considering the spatial correlation of disparity vectors. In addition, it takes advantage of the disparity map used in a previous frame to keep the amount of additional information as small as possible. The simulation results show that the proposed CRA can successfully improve the peak signal-to-noise ratio of a poor-quality view and consequently have a positive effect on the subjective quality of the resulting 3D view.

• International journal of advanced smart convergence
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• v.4 no.2
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• pp.38-45
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• 2015

Peer-to-Peer(P2P) systems are generally classified into two categories; hybrid and pure P2P. Hybrid systems have a single central index server keeping the details of shared information, so that undesirable effects such as heavy load on that server and lack of fault-tolerance can be caused. Pure P2P causes the other problems such as message flooding and scalability although it shows high degree of fault-tolerance. Recently, mobile agent-based distributed computing has been receiving wide attention for its potential to support disconnected operations, high asynchrony, and thus saving network bandwidth. In this paper, a new scheme of peer coordination is proposed for a decentralized P2P network with self-organizing structure. We deployed mobile agents for incorporating the advantages of usage of mobile agents into our P2P network. Proposed P2P network has both advantages of hybrid and pure P2P. The problems of heavy load on the server and lack of fault-tolerance are improved by using multiple special peers called super-peers. And the problems of pure P2P can be reduced by using mobile agents.

• Journal of Communications and Networks
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• v.7 no.1
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• pp.76-86
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• 2005

Today's wireless access networks consist of several tiers that overlap each other. Provisioning of real time undisrupted communication to mobile users, anywhere and anytime through these heterogeneous overlay networks, is a challenging task. We extend the end-to-end approach for the handoff management in hybrid wireless data network by designing a fully mobile-controlled handoff for mobile devices equipped with dual mode interfaces. By handoff, we mean switching the communication between interfaces connected to different subnets. This mobile-controlled handoff scheme reduces the service disruption time during both horizontal and vertical handoffs and does not require any modification in the access networks. We exploit the IP diversity created by the dual interfaces in the overlapping area by simultaneously connecting to different subnets and networks. Power saving is achieved by activating both interfaces only during the handoff period. The performance evaluation of the handoff is carried out by a simple mathematical analysis. The analysis shows that with proper network engineering, exploiting the speed of mobile node and overlapping area between subnets can reduce service disruption and power consumption during handoff significantly. We believe that with more powerful network interfaces our proposal of dual interfaces can be realized.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2017.11a
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• pp.181-184
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• 2017

본 논문에서는 라디오 서비스를 방송망과 더불어 브로드밴드망을 활용하여 다양한 부가데이터 서비스를 제공하는 하이브리드 라디오 표준 기술에 대해서 소개하고 하이브리드 라디오 서비스를 위해 필요한 요구사항을 제시하고자 한다. 이를 위해 먼저, 스마트 DMB 기술을 적용한 하이브리드 라디오 서비스 제공, 상용기술인 Nextradio, RadioDNS 표준 기술 및 ATSC 3.0 을 통한 하이브리드 라디오 서비스 제공 방안을 살펴보고자 한다.