• Title/Summary/Keyword: higher order performance

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Relations among Foodservice Quality between Customer Loyalty of High School Students in Busan Area (부산지역 일부 고등학생들의 급식서비스 품질과 고객충성과의 관계)

  • Kim, Sun-Hee;Kim, Hyun-Sook;Lyu, Eun-Soon
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.38 no.9
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    • pp.1271-1278
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    • 2009
  • The purpose of this study was the improvement of satisfaction for school foodservice customers through analysis of the importance and performance of school foodservice quality and the understanding what factors affected customer's loyalty. The questionnaire was distributed to three hundred students at five high schools in Busan. Students evaluated the factors of importance and performance, the order of importance was sanitation> food> service and then, the order of performance was sanitation> service> food. Gap analysis resulted 4.39 for importance factors and 2.51 for performance factors; importance scores were higher than performance scores at all areas (p<0.01) and the sanitation factor gap was the biggest gap compared to all others. Each factor's analysis resulted that the gap analysis order was taste> balance of main & sub side dish> diversity of food in food area, quick react to customer complaint> reflection of customer proposal and recommendation> provide better service than competitor in service area, sanitation of food> cleanness of tableware> cleanness of container in sanitation area. The average score of customer's loyalty was 1.66 and female' score was significantly higher than male (p<0.001). Food, service and sanitation had a significant correlation to customer's loyalty than service (p<0.01), food (p<0.05), and sanitation (p<0.05) affected customer's loyalty significantly. So, intensive control is needed in the sanitation area which had the highest gap analysis result between importance and performance in food service. Especially, service factor was very important in explaining customer's loyalty, so service improvement through training is needed to improve student's satisfaction.

Heat Risk Assessment of Wood Coated with Boron/Silicone Sol (붕소/실리콘 졸로 도포된 목재의 열위험성 평가)

  • Jin, Eui;Chung, Yeong-Jin
    • Fire Science and Engineering
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    • v.33 no.3
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    • pp.9-20
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    • 2019
  • This study was examined fire risk properties of wood specimen for the constructional interiors, especially focusing on the fire performance index (FPI) and the fire growth index (FGI) as heat hazard characteristics. Flame retardants were synthesized using boric acid, boronic acid and tetraethoxyorthosilicate. Heat release characteristics were measured by using a cone calorimeter (ISO 5660-1) and cypress was used. The external heat flux as fire intensity was maintained at 50 kW/㎡. The measured fire performance index (FPI) after burning was increased by 1.6 times for boric acid/silicone (BA/Si) sol, each 1.1 times for isobutylboronic acid/silicone (IBBA/Si) sol and phenylboronic acid/silicone (PBA/Si) sol compared with cypress. Fire risk by the fire performance index was increased BA/Si, IBBA/Si ≈ PBA/Si order. The fire growth index was decreased 94% for the BA/Si and 8% for the IBBA/Si sol, and was increased by 17% for the PBA/Si sol. Fire risk by the fire growth index was increased BA/Si, IBBA/Si, PBA/Si order. Overall fire risk was higher in the order of BA/Si < IBBA/Si < PBA/Si.

An Availability Analysis Of Switching Control System with Hot Standby Fault Tolerant Architecture (Hot Standby 고장 감내 구조를 지원하는 교환 제어시스템의 가동률 분석)

  • Song, Gwang-Seok;Yeo, Hwan-Geun;Han, Chang-Ho;Mun, Tae-Su;Yu, Chung-Ryeol;Lee, Gwang-Bae;Kim, Hyeon-Uk;Yun, Chung-Hwa
    • The Transactions of the Korea Information Processing Society
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    • v.2 no.6
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    • pp.985-994
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    • 1995
  • In this paper, we propose two hot standby architectures which not only provide high system availability but also lose little data on fault occurrence. In order to evaluate the performance of the proposed hot standby architectures, the warm standby architecture. In order to evaluate the performance of the propose d hot standby architectures, the warm standby architecture which is made from the hot standby architecture by eliminating its synchronization unit is considered. After system unavailability for each architecture is computed by using the corresponding Markov state diagram, the results are compared and evaluated. As the results, in most cases, hot standby architectures have higher availability than warm standby architecture. Also, hot standby architecture with external synchronization unit always maintains a little higher availability than hot standby architecture with internal synchronization unit. Active set time and personnel recovery rate for each architecture have little effect on system availability. However, in the case that data recovery time is too long, system availabilities of hot standby architectures and warm standby architecture degrade rapidly. In this case, the performance degradation of hot standby architectures is severe, and system availabilities of hot standby architectures eventually become lower than system availability of warm standby architecture.

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Utilization of School Health Room and Health Problems among Elementary and Secondary School Students, and Nursing Performance of School Health Teachers in a City (일 도시 초·중등 학생의 보건실 이용률과 건강문제 및 보건교사의 간호수행도)

  • Kim, Jin Hee;So, Hyang Sook
    • The Journal of the Korea Contents Association
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    • v.16 no.5
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    • pp.180-193
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    • 2016
  • The purpose of this study was to identify the utilization of school health room and the health problems among elementary and secondary school students as years go by sex, school locations, and to analyze the frequency and difficulty of nursing interventions performance that school health teachers was available to resolve students' health problems at school health room. Participants were fifty nine school health teachers with more than 3 years of career. As the years go by, utilization of school health room has gradually increased. Utilization of female than male was higher than 200%, i.e. Elementary school girls in urban area were the highest rate, and secondary school boys in urban area were the lowest. In male, utilization of school health room was in order the skin and subcutaneous, musculoskeletal, and digestive problems, and also was in order the skin and subcutaneous, digestive, and musculoskeletal problems in female. Utilization of in urban elementary school was higher on patricular health problem than in suburban areas. Nursing interventions of most often using were self-care management & education and counselling. Nursing intervention was the highest degree of difficulty in self-harm, seizure, circulatory health problems. In conclusions, utilization of school health room has gradually increased; therefore workload of school health teacher aggravated. To perform a heath teacher to effectively operate the general and emergency health issues, the expansion of qualified school health teachers is needed, and the standardized guidelines and refresher training programs is required.

Potential Correlations of Male Spouses' Role Performance and Their Marital Stability in International Marriage (국제결혼 남성배우자의 역할수행과 결혼안정성의 관계)

  • Jung, Eui-Jung
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.7 no.1
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    • pp.1-6
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    • 2012
  • The purpose of this study was to make a further analysis on potential correlations of male spouses' role performance (daily life assistance, sexual life satisfaction and marital conflict) and their marital stability in international marriage. In order to meet the purpose, this study used a questionnaire form to survey Korean men who married and kept a marital relationship with foreign brides (survey dating from Dec. 12, 2010 to May. 3. 2011). Out of total 300 sheets of questionnaire form distributed to a population of those men, 247 sheets of questionnaire form were collected from them. Then, total 220 sheets of complete and valid questionnaire form except incomplete 27 sheets were finally selected for statistical data analysis. Major findings of this study can be summed up as follows: First, in terms of role performance, it was found that group with more daily life assistances had higher marital stability than group with less daily life assistances. Accordingly, it was found that daily life assistance was correlated with marital satisfaction. Secondly, in terms of role performance, it was found that group with more marital conflicts had higher marital stability than group with less marital conflicts. Based on these findings, it is concluded that male spouses' positive role performance in international marriage has positive effects on marital stability in relationships with their foreign female spouses.

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The Expectation and the Performance on the Housework Socialization of Aged Homemakers (노년기 주부의 가사노동 사회화 실태와 기대)

  • Chae, Ock-Hi
    • Journal of Families and Better Life
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    • v.9 no.1 s.17
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    • pp.113-130
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    • 1991
  • The purpose of the present study was to describe the expectation and the performance on the housework socialization of the age homemakers and to ivestigate their relationships to the demographic characteristics and the influences of other related factors. 344 homemakers who were older than 45 years and were living in Chunlabuk-do, 1990 were sampled for this study. The data were collected by questionnaire designed by the researcher and analyzed by using frequency, one-way ANOVA analysis of variance, t-test, and multiple regression analysis. The major findings were as follows ; 1) The aged homemakers' housework socialization score was higher than the average, The score of the expectation was higher than one of the present performance. Scores for the utilization of the household equipments and the utilization of employes's services were higer comparing to those for other variables of the performance and the expectation respectively. 2) There was the significant differences in the each of the present performance varibles related to th housework socialization among the following demographic varables ; Age of homemakers, years of marriage, education, residence area, types of housing, monthly income, and level of housework equipment possession. 3) There was the significant differences in the expectation on the housework socialazation among the following variables ; age of homemakers, years of marriage, education, monthly income, and types of housing. The significant differences were found in the utilization of grouped, the utilization of the commodity, the utilization of the household equipments as subvariables of housework socialization, among age of homemakers, years of marriage, and level of education, The significant differences were found in the utilization of employee's services among age of homemakers, types of family, and level of health. 4) The level of education and monthly income significantly influenced on the present performance of the house work socialization. Years of marriage, significantly influenced on the utilization of grouped, education on the utilization of the commodity.(the utilization of the producted materials) and the utilization of employee's services and monthly income on the utilization of the household equipments (the utilization of the household appliances, and equipments). The years of marriage and education significantly influenced on the expectation on the housework socialization in the order, Age of homemakers and years of marriage significantly influenced on the utilization of grouped, the utilization of the commodity, the utilization of employee's services and age of homemakers and monthly income on the utilization of the household equipments.

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Development of Pitch Pine Glued Laminated Timber for Structural Use -Improvement of Bending Capacity of Pitch Pine Glulam by Using Domestic Larch Laminars- (리기다소나무의 구조용 집성재 이용기술 개발 -낙엽송 층재와의 혼합 구성을 통한 집성재의 휨성능 향상-)

  • Kim, Kwang-Mo;Shim, Kug-Bo;Park, Joo-Saeng;Kim, Wun-Sub;Lim, Jin-Ah;Yeo, Hwanmyeong
    • Journal of the Korean Wood Science and Technology
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    • v.35 no.6
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    • pp.13-22
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    • 2007
  • This study was carried out to scrutinize possibility of manufacturing pitch pine (Pinus rigida) glued laminated timber in order to add values of pitch pine trees. Also, it was investigated to improve bending performance of pitch pine glulam. Pitch pine was imported as one of major plantation species in Korean peninsula. Machine stress rated grades of pitch pine lumber mostly ranged between E7 and E9. which grades were more or less inferior to producing high quality glulam. However, the adhesive properties between pitch pine and pitch pine, and between pitch pine and Japanese larch (Larix kaempferi Carr.), such as shear bond strength, wood failure rate and de-lamination rate of bonded layer submerged in cold and boiling water, were higher than Korean Standard criteria. These properties are essential for manufacturing glulam with single species or multiple species. The modulus of rupture (MOR) of pitch pine glulam exceeded the criterion of Korean Standard for glulam strength grade but modulus of elasticity (MOE) was lower than the criterion. On the other hand, the bending performances (MOR and MOE) were improved 20 percent by mixing with Japanese larch laminar. It is effective to arrange higher quality Japanese larch laminar at the outer layer of glulam for improving bending performances. In conclusion, it is possible to use low quality pitch pine as laminar of structural glulam for adding values of pitch pine.

Heating Performance of Geothermal Heat Pump System Applied in Cold Climate Region(Mongolia) (한랭지(몽골) 지열 히트펌프 시스템의 난방 성능 분석)

  • Sohn, Byonghu;Choi, Jae Ho;Min, Kyung Chon
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.27 no.1
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    • pp.31-38
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    • 2015
  • Geothermal heat pump (GHP) systems have become an efficient alternative to conventional cooling and heating methods due to their higher energy using efficiency. These systems use the ground as a heat source in heating mode operation and a heat sink in cooling mode operation. The aim of this study is to evaluate the heating performance of the GHP system for a residential building ($420m^2$) in Ulaanbaatar, Mongolia. In order to demonstrate the feasibility of a sustainable performance of this system, we installed the water-to-water geothermal heat pump with ten vertical ground heat exchangers and measured operation parameters from October 19, 2013 to March 26, 2014. The results showed that the entering source temperature of brine from the ground heat exchangers was in a range of the design target temperature of $-10^{\circ}C$ for heating. For total values of the representative results, the ground heat exchangers extracted heat of 53.51 MWh from the ground. In addition, the GHP system supplied heat of 83.55 MWh to the building and consumed power of 30.27 MWh. Consequently, the average heating seasonal performance factor ($SPF_h$) of the overall system was evaluated to be 2.76 during the measurement period of the heating season.

Field Dependence/ Independence and the Performance of the Online Searcher (정보검색자의 인지양식이 정보검색에 미치는 영향)

  • Yoo Jae Ok
    • Journal of the Korean Society for Library and Information Science
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    • v.19
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    • pp.189-241
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    • 1990
  • This study identified cognitive styles of online searchers in terms of Field Dependence (FD) and Field Independence (FI) dimension and determined whether searching performance was affected by FD / FI cognitive differences between online searchers and the extent to which searching performance was affected by the FD / FI dimension of cognitive style. This study used a quasi experimental design with 41 student subjects using the Lockheed DIALOG system and ERIC ONT AP database. Cognitive styles of student subjects were measured by using GEFT (Group Embedded Figure Test) and the subjects were divided into two cognitive groups- FD and FI based on the GEFT scores. Each subject was assigned two predetermined searches which had different search goals-a 'high precision search' and a 'high recall search.' Search performance of the two cognitive groups on the two problems was compared in order to see how these two groups responded to achieving different search goals in terms of search strategy, search inputs, and resulting search outputs. The major findings of this study were: 1. The pattern of approaching a search problem regardless of whether it was a high precision search or a high recall search was not significantly different between the two cognitive groups. 2. The FI group tended to use significantly more terms for the high recall search than the FD group but slightly less time than the FD group. However, significant differences in connect time between the two groups were not revealed. 3. For both search problems the FI group achieved a significantly higher success rate than the FD group. The FI group were significantly more successful searchers than the FD group. As for unit / cost, although the FI group were more cost effective than those of the FD group for both searches, these differences were too small to be statistically significant. 4. Mean differences of the search performance variables between the FD / FI groups were consistent across the two types of search questions. The FI group seemed to be equally effective for both types of search questions. In conclusion, the differences found in number of terms used and success rate between the two cognitive groups apparently resulted from different cognitive styles.

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Development of a Visitor Recognition System Using Open APIs for Face Recognition (얼굴 인식 Open API를 활용한 출입자 인식 시스템 개발)

  • Ok, Kisu;Kwon, Dongwoo;Kim, Hyeonwoo;An, Donghyeok;Ju, Hongtaek
    • KIPS Transactions on Computer and Communication Systems
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    • v.6 no.4
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    • pp.169-178
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    • 2017
  • Recently, as the interest rate and necessity for security is growing, the demands for a visitor recognition system are being increased. In order to recognize a visitor in visitor recognition systems, the various biometric methods are used. In this paper, we propose a visitor recognition system based on face recognition. The visitor recognition system improves the face recognition performance by integrating several open APIs as a single algorithm and by performing the ensemble of the recognition results. For the performance evaluation, we collected the face data for about five months and measured the performance of the visitor recognition system. As the results of the performance measurement, the visitor recognition system shows a higher face recognition rate than using a single face recognition API, meeting the requirements on performance.