• 제목/요약/키워드: health services accessibility

검색결과 214건 처리시간 0.03초

지역거점 공공병원의 의료서비스 질과 고객충성도와의 관계 (Regional Hub Public Hospital Medical Service Quality and Customer Loyalty Relationship)

  • 이진우
    • 한국콘텐츠학회논문지
    • /
    • 제16권12호
    • /
    • pp.761-771
    • /
    • 2016
  • 본 연구는 지역거점 공공병원의 의료서비스 질과 고객충성도와의 관계를 연구하여 의료서비스 질의 향상 방안을 제시하는데 그 의의가 있다. 조사대상자는 2014년 6월 9일부터 6월 30까지 지역거점 공공병원을 내원한 고객들로 604명을 최종 조사대상으로 선정하였다. 분석방법은 신뢰도 및 요인분석과 고객충성도에 영향을 미치는 요인을 파악하기 위하여 위계적 회귀분석을 실시하였다. 결론을 보면 고객충성도에 영향을 미치는 요인으로 접근성, 병원인지도, 지각 된 비용효과 가치, 인적서비스가 유의한 영향을 미치는 것으로 나타났다. 앞으로 지역거점 공공병원이 양질의 의료서비스를 제공하기 위해서는 지속적인 관리를 통해 고객관리의 연속성을 가지는데 집중함으로써 이용빈도와 충성도를 높이기 위한 노력이 필요하다.

한국농촌노인의 건강증진관리요구에 관한 연구 (A Study on Health Promotion Needs Assessment of the Rural Elderly in Korea)

  • 조소영;김점자
    • 한국보건간호학회지
    • /
    • 제10권2호
    • /
    • pp.146-161
    • /
    • 1996
  • This study was purposed to find health promotion and care needs of the elderly in rural area of Korea. As the rural elderly are limited in accessibility to health care resources and could not immediately solve their health care needs when they need. health promotion and care services are expected to bring better and more practical solutions of their health care needs. Thus, the type of health care services to be developed in Korea rural area is discussed to have emphasis on health care service component in addition to health promoting components. Methods of this study was based on survey data analysis : total 322 persons aged older than 55 living at one 'Kun' in Korea administrative unit were interviewed by health workers working at the region and also get trained for this study data collection. The data collection interview was continued from February till May in 1996. The interview questions were modified with adjustment to Korea situation. with basis of the WHO's health promotion program components. The collected data were analyzed using SAS program for frequency, correlation, regressions. The major findings were as follows : (1) $74.8\%$ of the surveyed were sick at the survey time point. and $95.9\%$ known the diagnosis name of the disease. The most frequently complained diseases were Muscular-Skeletal diseases $(43.7\%)$. $34\%$ of those sick had never treated or discontinued therapeutic procedures. so that shown the necessity of systematic and usual health care services with health promotion program development for the elderly. (2) The percent of those who make social participation was $95.3\%$. and the activities were visiting neighbors $(70.4\%)$ and lack of qualified social activity programs. (3) $78.1\%$ of the surveyed had health counseling and education from professional health workers. Those ceased smoking and drinking were $59.6\%,\; 60.3\%$. respectively. Those had no application of therapeutic drugs or nutrion supplements was $40.7\%\;and\;94.1\%$ had regular meals. Those practiced exercises was low remarking $17.7\%$. (4) Positive health behaviors were better carried out by sick groups than by the healthier. except smoking. regular meals. and exercise. $17.5\%$ of sick group smoke more than one case of cigarettes. in contrast to $9.5\%$ of the healthier. (5) Mental health status was heathier among positive health behavior earners. Health counseling and education shown better score of mental health than those never counseled. (6) Positive health behavior practice frequency did not show significant differences when crossed by social activity participation status. (7) Health behaviors of the rural elderly people were carried out better when they had positive 'continuency in therapeutic procedure' 'health status'. 'familial relationship'. 'Health Status' of the rural olderly were explained by 'exercise'. 'drinking'. 'familial relationship'. 'activities of daily living'. Thus, health behaviors practice mutually interact with health status. In conclusion. the health promotion and care program component are recommended to include ation on the necessity of positive health promotion active social acitivities. pleasant life style, adaption into changes on the elderly, safety in residential area. community acitivity and resource utilization. etc .. in addition to the elderly's disability and sickness caring services.

  • PDF

인천광역시 고령자의 보건의료이용에 영향을 미치는 요인: 한국의료패널자료를 이용하여 (Factor Affecting the Health Care Use of the Elderly in Incheon Metropolitan City: By using Korea Health Panel Data(version 1.5))

  • 원경아;양민아;박지혁
    • 한국노년학
    • /
    • 제40권4호
    • /
    • pp.747-760
    • /
    • 2020
  • 본 연구는 한국의료패널을 통해 인천광역시 고령자의 보건의료이용 행태 예측요인을 확인하여 고령자의 보건의료접근성을 높이거나 보건의료이용의 효율성을 높일 수 있는 서비스 또는 제도를 개발하는데 필요한 기초자료를 마련하는 것을 목적으로 한다. 한국의료패널 중 인천광역시에 거주하는 60세 이상 대상자 총 305개의 자료를 SPSS와 AMOS를 이용하여 분석하였다. 분석 결과, 개인속성과 건강수준, 건강수준과 보건의료이용행태에서 유의미한 상관이 나타났다. 또한, 구축된 연구모형의 적합도 및 효과 분석을 통해 개인속성 요인, 생활습관, 건강수준이 모두 보건의료서비스 이용에 직·간접적으로 유의미한 영향을 미치고 있음을 확인하였다. 이를 통해 인천시가 다른 지역들에 비해 보건의료서비스 수요 및 공급에서 불균형이 심한 편이므로 고령화 사회에 맞춰 인천시의 보건의료체계 정립이 필요함을 알 수 있었으며, 인천시 거주 고령자에게 제공할 보건의료서비스의 방안과 관련 정책 제도 수립 시 본 연구 결과를 기초자료로 활용할 수 있을 것이다.

보건진료원들이 지각하는 보건진료소 30년간의 활동경험과 성과 (Looking Back the Past 30 Years: Activities and Achievements of Community Health Practitioners in Rural and Remote Areas in Korea)

  • 김춘미;전경자
    • 지역사회간호학회지
    • /
    • 제23권1호
    • /
    • pp.51-62
    • /
    • 2012
  • Purpose: The purpose of this study was to identify community health nursing activities that community health practitioners perceive and their achievements in community by reviewing the community health nursing activities that community health practitioners have done for the last 30 years. Methods: This study was a qualitative study. Thirty one community health practitioners were interviewed using the focus group interview method and data were analyzed using content analysis. Data were collected from April to June in 2011. Results: Community health practitioners perceived themselves as "Community Vitalizers" and 9 categories were identified. They were 'ground to explore new nursing areas', 'assimilation to community', 'ground to establish community diagnosis', 'everyday life health management in the community', 'increased accessibility to medical services for the residents', 'enforced health practices for the residents', 'reinforced self-reliance of community', 'commitment to making a happy village' and 'mental fence of the community.' Conclusion: This study was meaningful in that it explained the unique identity of the community health practitioners and could be used as important basic materials in the process of re-establishment of the roles of Health Offices. Hereafter in-depth study on community competence reinforcement should be made to identify the roles of community health nurses.

건강불평등에 대한 개념분석 (Concept Analysis of Health Inequalities)

  • 권정옥;이은남;배선형
    • 간호행정학회지
    • /
    • 제21권1호
    • /
    • pp.20-31
    • /
    • 2015
  • Purpose: The purpose of this study was to explore ways to define the concept of health inequality. Methods: The concept analysis process by Walker and Avant was used to clarify the meaning of health inequality. Results: Defining attributes of health inequality included differences in health status between individuals or groups, infringement of fundamental rights to health, unfair use of medical services, and social discrimination. The antecedents of health inequality included differences in demographic characteristics (age, gender, education, occupation, residential location), limitations in accessibility to health care, and social exclusion. Consequences of health inequality were increased costs for medical care, decreased health-related quality of life, and lack of ability to cope with health problems resulting in crisis situations, increases in morbidity and mortality, and shortening of life span. The concept was clarified through presentation of model, borderline, related, and contrary cases. Conclusion: Results of this study can be used to guide the direction of future studies through concept analysis in which conceptual attributes in the context of health inequality are examined. Also, based on the result of this study, development of standardized tools to measure health inequality is recommended as well as development of educational programs to reduce health inequalities.

철도차량 구조건전성모니터링: 손상 감지 기술 분석 (Structural Health Monitoring for Trains: A review of damage detection methods)

  • 정시옌;이정율;김정석;윤혁진
    • 한국철도학회:학술대회논문집
    • /
    • 한국철도학회 2008년도 추계학술대회 논문집
    • /
    • pp.1545-1561
    • /
    • 2008
  • Among all transportations, railway transports have been promisingly offering excellent energy conservation and travelling time. Inevitably, they become a main role in not only transport goods but also passengers. With leap in development of technology, trains have tremendously enhanced their services in terms of speed, accessibility and comfort. However, the safety and ride quality have become a main issue as the train speed increased. The higher speeds have led the structural dynamics and health must be monitored from time to time to ensure that they are in good condition to provide reliable ride. Among all monitoring systems, the structural health monitoring (SHM) systems are imperative important due to its capability of in-situ monitoring and inherently reduce the maintenance frequencies and the huge associated cost. In this paper, SHM systems and the related non-destructive test and evaluation methods were discussed. The types of damages related to train vehicles as well as the damage hot spots are also included in this paper.

  • PDF

일부 외국인 근로자의 건강상태 및 의료이용에 관한 연구 (The Evaluation of the Health Status of Migrant Workers)

  • 김상순;김애련;김미한
    • 지역사회간호학회지
    • /
    • 제8권1호
    • /
    • pp.3-20
    • /
    • 1997
  • The purpose of this study was to evaluate the physical and mental health status of foreign migrant workers in Korea, and to provide basic data for assessment of industrial Nurses, and to contribute to the improvement of their health status. There were 108 workers who participated in this study. They lived in Seoul and the capital region and the data were collected from 11th August to 23th, 1996. The C.M.I. was utilized for the study. The results obtained by this study were as follows: Digestive system and Inadequacy have the largest portion of the physical and mental illness respectively. With regard to physical and mental illness ac cording to the gender, the frequency of illness experienced by women was higher than men in Genitourinary system and Sensitivity. By ages, there were significant differences between those in their 20's and 30's and in their 40's, particularly Ears and Eyes system. There were significant differences in mental health illness according to educational levels. The middle school graduate group had more health ill ness than the group with higher than high school education in Anxiety. There were significant differences in the rate of job satisfaction. The dissatisfied group had more health illness in Eyes and Ears, Miscellaneous diseases, and Inadequacy. The lower the rate of working condition satisfaction, the higher the frequency rate of physical and mental health illness (Eyes and Ears, Musculoskeletal system, Nervous system, Frequency of illness, Habits, Total physical section, Inadequacy, Depression, Anxiety, Anger, Tension, Total mental section) By the accessibility of health services, the group who has respond to difficult had more health illness in Frequency of illness, Anxiety, Anger, Tension and Total mental section. There were significant differences in the reason of difficulty of health services use concerning Eyes and Ears and Miscellaneous diseases. The most important factor to explain the satisfaction of job and working condition was the satisfaction for supervisor.

  • PDF

입원의료의 타 지역 이용에 관한 연구 (A Study on Utilization of non-residential areal hospitals in Inpatient)

  • 김유미;강성홍
    • 한국산학기술학회논문지
    • /
    • 제10권11호
    • /
    • pp.3444-3450
    • /
    • 2009
  • 본 연구의 목적은 환자가 거주지가 아닌 타 지역에서 입원의료를 이용하는 요인을 규명하여 주민들의 의료 이용에 대한 지역적 접근성을 향상시킬 수 있는 방안을 제시하는데 있다. 2005년 환자조사 입원자료 523,782건을 연구 대상으로 하였으며, 2004년 의료기관평가 자료, 2005년 인구센서스, 2006년 보건의료자원실태조사를 이용하였다. 자료분석은 기술통계, 카이제곱 검정, 로지스틱 회귀분석을 실시하였다. 타 지역 입원의료 이용의 가장 큰 요인은 의료기관 소재지의 의료서비스 수준으로, 인구 10만 명당 의료기관평가 점수가 9.5점 이상인 지역이 9.5점 미만인 지역에 비해 타지역 입원의료 이용확률이 8.3배가 높았다. 반면 인구 10만 명당 병상수가 910병상 이상인 지역이 910병상미만인 지역에 비해 타지역 입원의료 이용확률이 2.0배 높았다. 정부는 지역주민의 의료의 접근성을 높이기 위해 의료공급량의 확충과 분배보다는 지역의료의 질적 수준을 향상시키는 방향으로 정책을 펼쳐야 한다.

국내 결혼이주여성의 주관적 건강상태에 영향을 미치는 요인 (Factors associated with the self-rated health of married immigrant women in South Korea.)

  • 채덕희;강경화
    • 한국보건간호학회지
    • /
    • 제35권2호
    • /
    • pp.224-238
    • /
    • 2021
  • Purpose: This study aimed to identify factors associated with the self-rated health of married immigrant women in South Korea. Methods: Data, collected in August 2018, were derived from the 2018 National Multicultural Family Survey. Study subjects were 9,230 married immigrant women. Data were analyzed using logistic regression. Results: Of the study subjects, 23.2% rated their health as poor. Results showed that individual factors (age, ethnic affiliation, duration in South Korea, and depressive symptoms); social and community networks (relationship with spouse, parenting efficacy, Korean proficiency, perceived discrimination, social support, and social activities); and living and working conditions (life satisfaction and unmet heath needs) were associated with health. Married immigrant women in their 50s or older, living in Korea for more than 15 years, experiencing depressive symptoms, low life satisfaction, and having unmet health needs were especially at high risk of poor health. Conclusion: More detailed health policy that considers age, length of stay, and country of origin. To prevent the rapidly deteriorating health of married immigrant women after middle age, mental health support should be given priority, and systematic improvement is needed to increase accessibility healthcare services.

Changes in dental care access upon health care benefit expansion to include scaling

  • Park, Hee-Jung;Lee, Jun Hyup;Park, Sujin;Kim, Tae-Il
    • Journal of Periodontal and Implant Science
    • /
    • 제46권6호
    • /
    • pp.405-414
    • /
    • 2016
  • Purpose: This study aimed to evaluate the effects of a policy change to expand Korean National Health Insurance (KNHI) benefit coverage to include scaling on access to dental care at the national level. Methods: A nationally representative sample of 12,794 adults aged 20 to 64 years from Korea National Health and Nutritional Examination Survey (2010-2014) was analyzed. To examine the effect of the policy on the outcomes of interest (unmet dental care needs and preventive dental care utilization in the past year), an estimates-based probit model was used, incorporating marginal effects with a complex sampling structure. The effect of the policy on individuals depending on their income and education level was also assessed. Results: Adjusting for potential covariates, the probability of having unmet needs for dental care decreased by 6.1% and preventative dental care utilization increased by 14% in the post-policy period compared to those in the pre-policy period (2010, 2012). High income and higher education levels were associated with fewer unmet dental care needs and more preventive dental visits. Conclusions: The expansion of coverage to include scaling demonstrated to have a significant association with decreasing unmet dental care needs and increasing preventive dental care utilization. However, the policy disproportionately benefited certain groups, in contrast with the objective of the policy to benefit all participants in the KNHI system.