• 제목/요약/키워드: foodservice management performance

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호텔 연회 주방 종사원의 식품위생 중요도 인식이 수행도에 미치는 영향 (The Influences of the Important Perception on Food Hygiene to Kitchen Employee's Performance in Hotel Banquet)

  • 김주명;김옥란;허준
    • 한국조리학회지
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    • 제13권1호
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    • pp.75-86
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    • 2007
  • This study was carried out to find out the effect of food hygiene awareness on kitchen employees' performance in the banquet cuisine of five-star hotels in Seoul. 279 kitchen employees were asked to fill out the questionnaire, and the collected data were analyzed by SPSS package(version 11.0). First, results of analysis on food hygiene showed that there were four factors, each respectively named as, food security regulations, food storage, period of circulation of food, and food safekeeping. Second, after analyzing each item in whole according to each of the factors, the average degree of priority on food hygiene in general was 4.52. Results according to each of the elements showed that food security regulations(4.56) and period of circulation of food(4.55) were considered as a priority. After analyzing the difference between the degree of priority and degree of performance according to each of the factors, it was found out that the latter was significantly lower than the former in all factors. Third, after analyzing the difference of food hygiene priority in accordance with general characteristics, statistically significant difference was only shown in education(F=3.308, p<0.05) and class(F=4.418, p<0.01). Fourth, after analyzing the difference of food hygiene performance in accordance with general characteristics, the only significant difference was found in food security regulation of education(F=4.418, p<0.01) and food security regulation of class(F=3.859, p<0.01). Fifth, after analyzing the effect of cook's awareness of priority on food hygiene on the degree of performance, it was found out that the awareness of priority on food hygiene had a positive effect(+) on the degree of performance. Therefore, we can conclude that as kitchen employees recognize the priority on the food hygiene better, their degree of performance was higher.

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대학생의 LOHAS 성향이 건강메뉴추구, 건강식행동에 미치는 영향 (A Study on the Effect of LOHAS Trends on Healthy Menu and Healthful Dietary Behavior)

  • 오영섭;이순애
    • 한국조리학회지
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    • 제15권1호
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    • pp.225-239
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    • 2009
  • 본 연구는 대학생의 LOHAS 성향과 건강메뉴 추구가 건강식생활에 미치는 영향관계를 분석하였다. 로하스저널과 선행연구자에 의해 제시된 로하스성향, 건강메뉴추구, 건강식생활에 대한 주요변수를 토대로 대구 경북 소재 4년제 대학생을 대상으로 총 680부의 설문지를 배부하여 불성실한 응답 54부를 제외한 총 626부를 최종 분석에 사용하였으며, 연구 결과를 요약하면 다음과 같다. 첫째, 대학생의 로하스(LOHAS) 성향은 건강 메뉴에 영향을 미칠 것이라는 가설 1은 유의적인 정(+)의 영향을 미치는 것으로 나타났다. 그리고 로하스(LOHAS)의 차원인 '재활용성'은 '영양지향성'과 '가치지향성'에 유의적인 수준에서 정(+)의 영향을 미치는 것으로 나타났으나, 반면 '지속성'은 '영양지향성'과 '가치지향성'에 유의적인 정(+)의 영향을 미치지 않는 것으로 나타났다. 둘째, 로하스(LOHAS) 성향은 건강식행동에 영향을 미칠 것이라는 가설 2와 로하스 차원인 '재활용성'과 '지속성'은 건강식행동에 유의적인 수준에서 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 건강메뉴는 건강식행동에 영향을 미칠 것이라는 가설 3과 건강메뉴의 차원인 '영양지향성'과 '가치지향성'은 건강식행동에 유의적인 수준에서 정(+)의 영향을 미치는 것으로 나타났다.

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모바일폰을 이용한 초등학생 비만관리 복합지원의 잠재적 이로움 : 프로그램 제공자 측면에 대한 질적 연구 (Leveraging Multimodal Supports using Mobile Phones for Obesity Management in Elementary-School Children: Program Providers' Perspective from a Qualitative Study)

  • 박미영;심재은;김기랑;황지윤
    • 대한지역사회영양학회지
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    • 제22권3호
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    • pp.238-247
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    • 2017
  • Objectives: This study was conducted to investigate providers' perspectives on current challenges in implementing a program for prevention and management of childhood obesity and adoption of mobile phone as a potential solution of leveraging multimodal delivery and support in a school setting. Methods: The qualitative data were collected through face-to-face in-depth interviews with 23 elementary-school teachers, 6 pediatricians, and 6 dieticians from community health centers and analyzed using a qualitative research methodology. Results: Current challenges and potential solutions of obesity-prevention and -management program for obesity program for elementary school children were deduced as two themes each. Lack of tailored intervention due to limited recipient motivation, lack of individualized behavioral intervention, and different environmental conditions can be solvable by mobile technology-based personalized intervention which brings about interactive recipient participation, customized behavioral intervention, and ubiquitous accessibility. Lack of sustainable management due to stigmatization, limited interactions between program providers and inconsistent administrative support can be handled by multimodal support based on school setting using mobile platform providing education of health promoting behaviors toward larger scale and interactive networking between program participants, and minimizing administrative burden. Conclusions: Adoption of mobile-based health management program may overcome current limitations of child obesity program such as lack of tailored intervention and sustainable management via personalized intervention and multimodal supports although some concerns such as increased screen time need to be carefully considered in a further study.

수도권 일부지역 외식업체의 위생 관리 현황 및 실태조사 (The Status and the Actual Sanitation Management Conditions of Food Services within the Metropolitan Area)

  • 우인애;황윤경;이윤신
    • 한국식품영양학회지
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    • 제21권3호
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    • pp.355-365
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    • 2008
  • The purpose of this study was to investigate the food sanitation awareness and performance of foodservice industry employees. Based on a literature review, a questionnaire was developed to identify the food sanitation education, experience, knowledge, and food sanitation practices of the employees. A total of 376 Korean food industry employees participated, and there were 344 usable questionnaires. In the analysis of food sanitation knowledge, the statements "clip fingernails short and do not use nail polish", and "if feeling sick, even with a minor cold, speak to your supervisor immediately", had the highest and lowest percentages of correct answers, respectively. In assessing employee sanitary management practices, many correctly acknowledged "clip fingernails short and do not use nail polish" and "wash hands after using the toilet", which received high scores; however, "use hands to pick up ice" and "if feeling sick, even with a minor cold, speak to your supervisor immediately" had low scores. The sanitary knowledge and practice levels of the employees were not significantly different according to gender, age, work area, job title, or duration of duty. Among the surveyed industries, employees of special restaurants had the least sanitary knowledge(p<0.05) and practice scores(p<0.001). Employees who had worked for $1{\sim}3$ years presented the least sanitary management practice level scores(p<0.05).). In addition, college students and participants without hygiene educational experience showed the least levels of sanitary knowledge(p<0.01). Scores for sanitary management practice were higher when hygiene education was regularly conducted more than once per month. Employees showed significantly higher knowledge and sanitary management practice levels when they were required to use a sanitary checklist(p<0.001), and employees who were trained in HACCP had significantly higher sanitary checklist scores(p<0.05). In foodservices that applied HACCP, the employees showed higher knowledge and sanitary management practice levels(p<0.001).

온라인 위생교육프로그램의 지속적 제공이 어린이급식소 위생관리 수행도에 미치는 영향 (The Effect of Continuous Provision of On-line Hygiene Education Program on Hygiene Management Performance of Children's Cafeterias)

  • 이경아
    • 급식외식위생학회지
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    • 제2권2호
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    • pp.97-102
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    • 2021
  • The purpose of this study was to investigate the effect of developing and continuously providing on-line hygiene education programs on the improvement of hygiene conditions in children's cafeterias. As a result of the 2020 sanitation and safety checklist analysis, 6 items (personal hygiene, separate use, clean ventilation, temperature control of refrigerators, country of origin, food distribution) were derived and on-line hygiene education programs for each of 6 items were produced. ① Customized educational materials and self-inspection checklists were provided to 208 children's cafeterias. After that, educational videos were provided through Kakao Talk twice a week for 6 months, and they were made available for viewing at any time through YouTube upload, ③ Kakao Talk Through this, a quiz related to the educational video was conducted to give feedback for interaction with the cook. As a result of analyzing the total hygiene and safety checklist score of all registered facility catering centers by visit order, in 2020 it was 82.8 points/100 points, but in 2021, it was 84.2 points (1st round), 89.3 points (2nd round), 91.4 points (3 points) The score improved significantly (p<0.001) as the on-line hygiene education program continued. As a result, significant (p<0.001) changes were observed in the items of 'Knife, chopping board' and 'Sanitation clothes, sanitary hat, sanitary shoes, apron, and sanitary gloves', confirming a clear improvement effect. Therefore, it is considered that the on-line hygiene education program will play a positive role in showing a lasting effect on improving hygiene management in children's cafeterias.

대구.경북지역 병원영양사의 직무특성, 업무수행도 및 조직몰입도가 직무만족도에 미치는 영향 (Effects of Job Characteristics, Job Performance and Organizational Commitment on Job Satisfaction of Hospital Dietitians in the Taegu. Kyungpook Area)

  • 이민지;이연경
    • 대한지역사회영양학회지
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    • 제5권4호
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    • pp.672-682
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    • 2000
  • The purpose of this study was to identify the effect of job characteristics, job performance and organizational commitment on job satisfaction of hospital dietitians. The first survey was carried out on 74 hospital dietitians to determine their demographic characteristics, job characteristics, organizational commitment, and job satisfaction. The second survey was carried out on 47 hospital foodservice dietitians to determine their job performance. Thirty-two percent of the subjects were aged between 26 and 30, and 62.2% had Bachelor's degrees. The dietitians felt most satisfied by their co-workers, followed by the work-itself, supervision, pay, and promotion possibilities. Dietitians who had a higher education were satisfied with pay and supervision. The longer the length of employment, the more the satisfaction with the work-itself and pay, plus the higher the monthly wage the more the satisfaction with the work-itself, pay, supervision, and co-workers. lob satisfaction was high in the group that scored high on autonomy, feedback, task identity, and friendship of in the job characteristic inventory. The job performances of nutrition counseling(r= 0.469, p < 0.01), nutrition education(r= 0.446, p < 0.01) and management of therapeutic diet(r= 0.394, p < 0.01) were positively correlated with job satisfaction. The $R^2$for the multiple regression model was 0.677, indicating that 67.7% of the variance in job satisfaction could be accounted for by feedback, organizational commitment, nutrition counseling performance, and nutrition education performance. In conclusion, the level of job satisfaction for hospital dietitians would appear to improve with increased feedback, organizational commitment, and opportunity for nutrition counseling and nutrition education.

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대구.경북지역 학교급식 식재료 납품업체 생산직원의 위생관리 실태조사 (A Survey of Sanitation Management Practices of School Food Ingredients Manufacturing Company Workers in Daegu and Gyeongbuk Province)

  • 김윤화;이연경
    • 한국식품영양과학회지
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    • 제40권2호
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    • pp.274-282
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    • 2011
  • 본 연구는 학교급식 식재료의 위생관리 실태를 파악하기 위하여 식재료 생산 가공업체의 생산직원 221명을 대상으로 위생지식을 조사하고, 위생관리 수행수준, 위생관리 현황을 5점 척도로 평가하였다. 생산직원의 위생관리 수행수준의 평균은 4.63/5.0점으로 높은 편이었으나, 위생 지식수준은 4.63/9.0점으로 낮았다. HACCP 인증업체 직원의 위생교육 횟수, 만족도, 위생관리 태도 등이 비인증업체에 비해 유의하게 높았고(p<0.05), HACCP 비인증업체에서의 시설설비에 대한 관리가 요구되었다. 또한 위생관리 수행영역에서 작업대와 작업장의 매일 청소 및 철저한 소독, 냉장고와 냉동실의 청결유지, 작업장의 온도확인, 작업 중 교차오염 방지, 작업 중 작업도구의 철저한 소독, 작업장 출입 시 신발소독 및 에어샤워, 작업복의 매일 세척의 항목은 HACCP 비인 증업체에서 유의하게 잘 지켜지지 않아 위생교육 및 평상시 작업관리 시 철저한 관리가 요구되는 항목이었다. 생산직원들이 학교급식 식재료를 생산하면서 가장 어려운 점은 위생관리와 납품시간 맞추기였고, 위생교육의 불만족한 이유는 일방적인 강의 때문이 가장 높았다. 따라서 생산 가공업체 에서는 교육대상자의 요구에 맞추어 위생교육 내용을 선정하고, 일방적인 강의형식의 교육보다는 활동자료나 교육매체를 활용한 보다 능동적이고 흥미로운 위생교육을 실시하여 교육효과를 최대한 높일 수 있도록 하여야 할 것이다.

학교급식 영양(교)사의 메뉴평가에 대한 인식과 시행 현황 (School Dietitians' Perception and Performance on a School Foodservice Menu Evaluation)

  • 최미경;안선우
    • 한국식품영양과학회지
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    • 제40권8호
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    • pp.1172-1178
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    • 2011
  • 본 연구는 학교급식 영양(교)사들의 메뉴평가 수행 현황과 메뉴평가에 대한 인식을 조사하여 학교급식 메뉴 운영 개선을 위한 기초자료를 제공하고자 실시되었다. 설문조사는 교육과학기술부 협조를 얻어 공문을 통해 2010년 9월 29일부터 10월 19일까지 전국 16개 시 도교육청 영양(교)사 448명을 대상으로 실시되었고, 총 292부가 회수되어 모두 통계분석에 이용되었다. 학교급식 메뉴평가에 대한 영양(교)사 의견으로는 90% 이상의 응답자가 메뉴평가가 필요한 것으로 인식하고 있었다. 메뉴평가 수행에 있어 장애요인으로는 '과도한 업무부담'(70.1%), '메뉴평가에 대한 노하우 부족'(47.3%), '시간 부족'(40.2%) 등이 중요한 장애요인으로 나타났고, 메뉴평가의 기대효과로는 '피급식자인 학생, 교직원들의 만족도 제고'(60.5%), '학교급식에서 보다 적합한 메뉴 개발을 위한 노력을 유도'(53.0%), '메뉴의 개선, 지속 여부 등의 의사결정에 관한 영양(교)사의 메뉴관리 능력을 강화'(48.8%), '메뉴 개선을 통한 급식관리 전체 효율성 증대'(47.0%) 등의 의견이 높게 나타났다. 메뉴평가 항목별 실시 현황은 메뉴별 학생 선호도에 대한 평가는 50.3%(147명)가 시행하고 있었고, 교직원의 선호도 40.4%(118명), 식재료비 37.0%(108명), 노동력 및 소요시간 41.8%(122명) 등으로 나타났다. 메뉴평가 실시 여부에 따라서는 메뉴평가를 실시하지 않고 있는 영양(교)사 집단에서 '메뉴평가에 대한 노하우 부족'이 문제점이라고 응답한 수가 유의적으로 높게 나타났고(p<0.05), 메뉴평가의 필요성에 있어서는 '급식관리 효율성 증대' 항목과 '피급식자(학생, 교직원)들의 만족도 제고' 항목에서 메뉴평가를 실시하는 영양(교)사의 응답 수가 유의적으로 높게 나타나(p<0.05) 학교급식에서 메뉴평가를 확대 적용할 경우 실질적인 개선이 기대된다. 현재까지 학교 급식 메뉴평가와 관련하여서는 구체적 연구가 이루어지지 못했고, 다양한 항목들에 대한 복합적 분석도 부족하였다. 하지만 학생 선호도, 건강 개선 효과, 급식 효율성 등 다양한 평가 항목을 동시에 고려한 메뉴평가와 개발이 필요한 것으로 보인다. 본 연구의 결과에서도 학교급식 영양(교)사들은 메뉴평가의 효과와 중요성에 대해서는 인식하고 있으면서도 개별 메뉴에 대한 메뉴 평가를 시행하는 비율이 비교적 낮은 편이었고, 장애요인의 해결이 선결과제인 것으로 나타났다. 본 연구의 제한점으로는 학교급식 영양(교)사들의 메뉴평가에 대한 인식이 다소 부족하여 설문지 서두에 개념에 대한 정의를 상세히 서술하였음에도 불구하고 응답 시 이해도가 다소 떨어지는 경향이 나타났다. 따라서 향후 연구에서는 보다 구체적인 메뉴평가 도구를 개발하여 실제 사례를 제시할 수 있어야 하겠다. 또한 향후 연구에서 학교급식에서 여러 가지 평가 요소들을 함께 고려하여 메뉴 운영을 개선할 수 있는 방안이 모색된다면 학생들의 실질적인 식생활 개선의 효과를 높일 수 있을 것으로 판단된다.

위탁급식업체 조리종사자의 위생교육과 위생지식 및 위생관리수행도 간의 영향관계에 관한 연구: 부산.경남지역을 중심으로 (A Study on the Relationships among Sanitary Education, Sanitary Knowledge and Sanitary Management Performance of Cooks in Contracted Foodservices: Focusing on Busan & Gyeongnam Region)

  • 성태종;최선경;김기진
    • 한국조리학회지
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    • 제20권1호
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    • pp.105-119
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    • 2014
  • 본 연구는 위탁급식업체의 조리종사자를 대상으로 위생교육 횟수, 위생교육의 필요성, 위생교육의 만족도, 위생교육의 이해도, 위생교육의 적용도가 조리종사자의 위생지식에 어떠한 영향을 미치는지 살펴보고, 조리종사자의 위생지식이 위생관리수행도에 어떠한 영향을 미치는지 살펴보고자 하였다. 이러한 연구목적을 달성하기 위하여 본 연구는 부산, 경남지역에 위치한 공장, 대학교, 병원, 오피스, 관공서 등의 위탁급식업체 31개소를 대상으로 설문조사를 실시하였다. 설문조사는 2012년 10월 1일부터 2012년 10월 15일까지 실시되었으며, 총 320부를 배포하였고, 302(94.3%)부의 설문지가 회수되었으며, 부실 기재된 13부를 제외한 289부(90.3%)가 최종분석에 사용되었다. 분석결과, 조리종사자들이 지각하는 위생교육의 필요성이 높아질수록, 위생교육에 대한 만족수준이 높아질수록, 위생교육에 대한 적용도가 높아질수록 위생지식수준이 높아지는 것으로 나타났다. 상대적으로 위생교육에 대한 만족수준이 위생지식을 향상시키는데 가장 강한 영향을 미치는 것으로 나타났다. 또한, 조리종사자들의 위생지식 수준이 향상될수록 그들의 위생관리수행도는 향상되는 것으로 나타났다.

호텔 조리부 베이커리 조리사의 이직요인에 관한 연구 (Turnover Factors among Bakery Employees at Tourist Hotels)

  • 민계홍;안호기
    • 한국식품조리과학회지
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    • 제21권2호
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    • pp.225-234
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    • 2005
  • The purpose of this study was to examine the causes of bakery employees quitting their jobs at hotels in order to make more efficient use of human resources by increasing personnel management efficiency and reducing the turnover rate, The subjects in this study were employees working for bakeries at top-ranked hotels, and the responses from 266 respondents were selected for analysis. The survey was conducted from July 1 through 20, 2003. Frequency analysis, factor analysis, reliability analysis, t-test, ANOVA and regression analysis were performed for data handling. The major findings of this study were as follows: First, concerning salaries, their turnover intention was influenced by whether they were properly paid or gained a sufficient living. Second, as for environmental factors, their turnover intention was affected by performance appraisal and interpersonal trust with colleagues. Third, regarding job-related factors, their turnover intention was impacted by the clarity of their job definition, their degree of job satisfaction and the suitability of their posts. Fourth, the change of job was influenced by the desire for a job in another region, in another company and of another kind. To successfully manage employee turnover at hotel bakeries, employees should be properly paid, and different performance appraisal standards, including a multilateral evaluation system, should be applied according to the nature of the department. furthermore, there should be a clear distinction between sales and other works, and they should be carefully treated to increase job satisfaction.