• The Korean Journal of Food And Nutrition
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• v.22 no.1
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• pp.57-62
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• 2009

The current exploratory study attempted to investigate the levels of expected and perceived service quality of in-flight meals. A questionnaire was developed following extensive literature review and in-depth interviews. The survey was conducted on board a flight by international passengers and also by passengers in the trans lounge waiting for connecting flights between October 21, 2005 through October 30, 2005. Out of the 450 questionnaires administered, a total of 319 completed questionnaires were returned, yielding a response rate of 89.6%. The 20 items representing the service quality factor of in-flight meals were analyzed, resulting in four distinct dimensions-food quality, employee service, cleanliness and reliability. In all dimensions, customer expectation was higher than the perceived level of service and the service quality of Korean based airlines was higher than that compared to foreign based airlines. There were differences in the perceived service quality of in-flight meals according to the demographics of the respondents. The results of this study can be beneficial from a theoretical and practical point of view by providing empirical data that measures the service quality of in-flight meals.

• Journal of Korean Society for Quality Management
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• v.41 no.3
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• pp.433-441
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• 2013

Purpose: This study investigates software qualification procedures based on the FA-50 flight control software to satisfy high reliability and flight safety. Methods: We studied software qualification categories, standard/specification and developed country case. We proposed procedure to satisfy not only flight safety but also international standard. Results: The proposed software qualification procedure satisfied flight safety and airworthiness based on the testing result of the FA-50 flight control software. Conclusion: This paper showed an appropriate qualification procedures of the flight control software in domestic circumstance through the FA-50 flight control software qualification.

• Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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• v.39 no.2
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• pp.81-91
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• 2021

Drone related research has been increasing recently due to the development and distribution of commercial unmanned aerial vehicles. However, most of the previous studies focused on the accuracy and utility of drone surveying. For drones, the resolution of the result is determined according to the flight altitude, but since 70% of Korea is mountainous, it is necessary to analyze the quality of the drone image according to the flight plan. In this study, the quality of drone photogrammetry results according to flight plans was analyzed. The flight plan was established by fixed altitude and considering the height of the terrain. Images were acquired for both cases and data was processed to generate ortho images. As a result of evaluating the accuracy of the generated ortho image, the accuracy was found to be -0.07 ~ 0.09m. The accuracy of Case I and Case II did not show a significant difference, but for RMSE, Case I showed a good value. These results indicate that the drone flight plan affects the quality of the results. Also, when flying at a fixed altitude, II showed a lower value than the originally set overlap according to the altitude of the object. In future surveys using drones, flight planning taking into account the height of the object will contribute to the improvement of the quality of the results.

• Journal of Korean Society for Quality Management
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• v.31 no.4
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• pp.95-116
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• 2003

The primary purpose of this paper is to determine the impact of shared values, conflicts and balanced power that reside in the relationships between airline maintenance engineers and pilots who are considered to be core components in operating aircraft. According to the analysis, the higher the shared values, the lower the conflicts, and the more balanced power between those two parties, the higher the mutual trust and job satisfaction levels. It was also found that the quality of flight operation changes depending on the mutual trust and job satisfaction levels. These results clearly show that the quality of flight operation is directly related to the interactions among two parties and feelings for each other in an environment where mutual dependencies are highly required.

• Proceedings of the Safety Management and Science Conference
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• 1999.11a
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• pp.53-72
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• 1999

IPQC system was introduced for the flight safety at the age of scientific safety management in the 1980s. In spite of performing this system, aircraft accidents caused by human factors, which were above 70% among all flight accident factors, have not been reduced. Accordingly, throughout this paper I analyzed the aircraft accident factors by means of a literature study and a pilot survey. Then, based on the notion of TQC(Total Quality Control), I hierarchically classified Individual Quality into Capacity Management, Safety Management, and General Management and did the low-ranked management factors as well. AHP (Analytic Hierarchy Process), one of the scientific management methods, was used for estimating the relative importance of Individual Quality Control factors and the heavy aircraft accident causes over the last 20 years were analyzed according to the flight ranks. Based on the comparative analysis of results derived above, an IPQC model as flight ranks is established. In short, according to this newly suggested model we can obtain the maximum flight safety with the preventive actions against aircraft accidents caused by human factors and by improving the operation effect under the reasonable pilot management.

• Journal of Korean Society for Quality Management
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• v.49 no.3
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• pp.255-268
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• 2021

Purpose: We sought to understand why a high-speed rotating projectile featuring a fuze-and-body assembly sometimes exhibited airburst, and we intended to improve the flight stability by eliminating airburst. Methods: We performed characteristic factor analysis, structural mechanics modeling, and dynamic modeling and simulation; and we scheduled firing tests to discover the cause of airburst. We used a step-by-step procedure to analyze the reliability function for selecting the bonding force standard that prevents airburst. Results: The 00MM high-speed rotating projectile features a fuze bonded to a body assembly; the bonding sometimes can break on firing. The resulting contact force, vibration and roll damping during flight generated yaw. Flight became unstable; fuze operation triggered an airburst. Our reliability test improved the bonding force standard (the force was increased). When the bonding force was at least the minimum required, a firing test revealed that airburst/flight instability disappeared. Conclusion: Analysis and identification of the causes of flight instability and airburst render military training safer and enhance combat power. Ammunition must perform as designed. Our method can be used to set standards that improve the performances of similar types of ammunition.

• Journal of Community Nutrition
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• v.8 no.3
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• pp.153-159
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• 2006

The current exploratory study investigates and compares the perceptions of the service quality of in-flight meals through the evaluation of recent consumers (within 2 weeks) of services provided by Korean and foreign-based airlines. Twenty (20) items for measuring service quality were categorized into three factor dimensions of 'food quality', 'employee service', and 'professionalism'. Among these, 'employee service' was rated highest by Korean and foreign-based airlines. When items representing each service quality dimension were analyzed and compared, only the 'food quality' dimension of Korean-based airlines was perceived higher than that of other foreign-based airlines. Findings also revealed a spectrum with some items with higher or lower mean values within each service quality dimension. Results of this study can expectedly be used to benefit both from a theoretical and practical point of view by providing empirical data that measure the service quality of in-flight meal service.

• Journal of Aerospace System Engineering
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• v.14 no.2
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• pp.12-19
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• 2020

In Korea, the regulation is MOLIT Notice 2018-290, Guidance for Approval of Synthetic Flight Trainer as Flight Simulator and Flight Training Device. The FAA (Federal Aviation Administration) categorizes FSTD (Flight Simulation Training Device) into FFS (Full Flight Simulator) and FTD (Flight Training Device), according to its level. Additional categories for regulation are airplane and helicopter, depending on the type of aircraft. In this study, the objective tests for the handling quality of the FAA and Korean regulations were compared and analyzed. In QPS (Qualification Performance Standard), related test titles, flight conditions, and tolerance limits were analyzed for the handling quality. Based on this study, recommendations on amendments to the regulation was presented.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.30 no.4
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• pp.191-198
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• 2022

Stress refers to various body reactions that occur when humans are stimulated by environmental conditions. The quality of education and flight skills can suffer if flight trainees are constantly subjected to high stress, even in the case of flight trainees, and as a result, it can harm becoming a pilot. It is therefore the aim of this study to identify stress factors (flight training, career, financial support, relationships with family and teachers) that student pilots face, to determine how these factors affect flight and academic immersion and abandonment, and to improve the quality of flight education.

• Journal of Institute of Control, Robotics and Systems
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• v.7 no.7
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• pp.574-581
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• 2001

In this paper we design and evaluate the longitudinal nonlinear N(aub)z-CSAS(Command and Stability Augmentation System) flight control law in \"DMI(Dynamic Model Inversion)-method\" and classical \"Gain Scheduling-method\", respectively, to meet the handling quality requirements associated with push-over pull-up maneuver. It is told that the flight control law designed in \"DM-method\" is adequate to the full flight regime without gain scheduling and is efficient to produce the time response shape desired to the handling quality requirements. On the contrary, the flight control law designed in \"Gain Scheduling-method\" is easy to be implemented in flight control computer and insensitive to variation of the actuator model characteristics.n of the actuator model characteristics.