• 가족자원경영과 정책
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• 제22권1호
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• pp.39-62
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• 2018

This study examined the effect of intergenerational support provided by husbands and wives to their parents and vice versa on marital satisfaction of grown-up children. The study consisted of 229 married men and 319 married women in Korea and 220 married men and 249 married women in Japan. EASS2006 data were used in the analysis. Among Korean males, scores for marital satisfaction were highest among those who frequently offered financial support to their own parents and their spouse's parents. Among Korean females, scores for marital satisfaction were highest among those who offered daily support to their own parents. Among males and females, scores for marital satisfaction were highest among those who frequently received financial support from the husband's parents. In the case of Japanese males, scores for marital satisfaction were highest among those who no provided daily support to their own parents and to their spouse's parents.

• 대한가정학회지
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• 제35권1호
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• pp.85-98
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• 1997

This article is the basic study to develop computer software for the household financial management that can manage household effectively. For this study 5 housekeeping books and 9 computer softwares were analyzed and compared. Additionally financial bookeeping behavior and household financial satisfaction-related variables were investigated through questionnaire. The subjects were 284 housewives who live in Seoul and the method that was used to analyze the data were frequency 2 multiple regression analysis.

• 한국콘텐츠학회논문지
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• 제16권7호
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• pp.522-531
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• 2016

평균수명 연장과 2010년부터 베이비부머들이 은퇴하고 노인인구로 편입되면서 은퇴 후 삶에 대한 불안감이 고조되고 있다. 이러한 불안감을 제거하기 위한 선행연구들은 은퇴인식과 경제적 은퇴준비가 은퇴 후 삶에 직 간접적인 영향을 미친다고 하였다. 본 연구는 경제적 은퇴준비 상황에 따라 은퇴준비 관련 변인들이 차이가 있는지를 파악하고, 경제적 은퇴준비 상황이 은퇴 및 노후생활 인식, 은퇴준비 행동, 은퇴만족도 사이에서 조절효과가 있는지를 분석하였다. 이를 위하여 2015년 11월부터 2016년 2월까지 전국 만 20세부터 69세 이하 성인남녀 1,500명을 대상으로 연구 목적과 절차를 안내하는 서한과 함께 우편으로 설문지를 배포한 후 수거하거나 연구자가 직접 배포하고 수거하는 방식으로 설문조사를 실시하였다 불성실하게 응답한 83건을 제외한 설문지 1,417부를 최종 분석하였다. 분석 결과, 경제적 은퇴준비를 잘할수록 은퇴 및 노후생활 인식이 긍정적이고, 은퇴준비 행동도 적극적으로 할 가능성이 높으며, 은퇴만족도가 높다는 것이 확인되었다. 본 연구는 보편적이고 실제적인 은퇴준비 프로그램 개발을 위한 기초자료로 활용할 수 있다는 점에서 의의가 있다.

• 아태비즈니스연구
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• 제12권3호
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• pp.155-173
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• 2021

Purpose - Previous research points out that South Korean perceive their happiness less than Chinese and Japanese, although the three nations belong to the same Northeast Asia cultural sphere. This study aims to find out the reasons for the relatively low perception of happiness in South Korea and develop policy options to improve the relatively low perceived happiness in South Korea. Design/methodology/approach - For the analyses, analysis of variance (ANOVA) and regression analysis were performed based on the World Values Survey data (Wave 7). Findings - First, South Korean perceived happiness less than Chinese due to 'satisfaction with the financial situation of household' and 'in-group trust'. More specifically, although there was no difference in the impact of 'satisfaction with the financial situation of household' on perceived happiness in South Korea and China, South Korean evaluated 'satisfaction with the financial situation of household' lower than Chinese. In addition, the impact of 'in-group trust' on happiness in South Korea was less than that in China, where the level of 'in-group trust' was also lower in South Korea than China. Second, South Korean perceived happiness less than Japanese due to 'in-group trust'. Although South Korean had a higher level of 'in-group trust' than Japanese, the impact of 'in-group trust' on perceived happiness was less in South Korea than Japan. The contribution of 'in-group trust' to perceived happiness, calculated with the regression coefficient of 'in-group trust' multiplied by the mean of 'in-group trust', was evaluated lower in South Korea than Japan. Research implications or Originality - This study identifies the mechanism leading to low perception of happiness in South Korea, based on the World Values Survey data.

• The Journal of Asian Finance, Economics and Business
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• 제8권11호
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• pp.297-305
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• 2021

The study aims to investigate loyalty rewards programs on customers' satisfaction in Jordanian banks, and to investigate the statistical differences in loyalty rewards programs and customers' satisfaction according to demographics such as age, sex, education level, duration of engagement with bank, and the type of bank. The study is based on the data obtained from the sample. The questionnaire is the tool for collecting data from the respondents. The study materials include website resources, regular books, journals, and articles. The study population consists customers in the banking sector. The figures indicate that number of actual customers reaches 2.06 million. The sample size requirement is 386 items. Customers are split between traditional and Islamic banks, with 231 and 155 customers respectively. The stratified random sampling technique and the structural equations modeling methodology were used. The results show moderated impact of the loyalty rewards programs on customers' satisfaction. The results show statistical differences in the loyalty rewards programs and customers' satisfaction according to the engagement period with the bank only. The findings suggest better managing the loyalty programs and developing one credit card for all banks in Jordan.

• 한국경영과학회지
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• 제29권3호
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• pp.129-144
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• 2004

The goal of this study is to stress the importance of 6sigma quality management in improving the inner capabilities of manufacturing and the performances of the company. Six Sigma is widely recognized today as a process improvement methodology that can cut costs and eliminate defects in manufacturing processes. In this exploratory analysis. a model is developed and tested to fit research model with the structural equation modeling analysis. In conclusion. 6sigma leadership and flexible organizational culture are the important drivers among 6sigma activities. IT management strategy is significantly related to 6sigma quality management. 6sigma quality management is significantly related to financial performance. In addition. customer satisfaction is significantly related to financial performance.

• 산업융합연구
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• 제4권1호
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• pp.109-132
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• 2006

The purpose of this paper is to examine the relationships among service quality, corporate image, and customer satisfaction of a financial institution in J city of Gyeongnam. The results show as follows. First, service quality affects positively corporate image. Second, service quality affects positively customer satisfaction. Third, corporate image affects positively customer satisfaction. Specifically, among the dimensions of service quality, the most significant predictor of corporate image is responsiveness, while the most significant predictor of customer satisfaction is tangibles. Further discussion and managerial implications can be drawn from these findings.

• 한국태양에너지학회 논문집
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• 제37권5호
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• pp.85-99
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• 2017

New and Renewable Energy Equipment Certification program has been integrated into the KS(Korean Industrial Standards) certification system as of July 29, 2015. This study is to determine whether the KS certification requirement has had a positive effect on corporate performance (e.g. quality improvement, financial result, customer satisfaction) within those that had already acquired the New and Renewable Energy Equipment KS certification. As a result, among the requirements for the KS certification, quality management, product management, and product testing have a positive impact on product quality improvement, and product testing has shown a positive influence on customer satisfaction. Although requisite for the KS certification did not have a significant effect on financial outcome such as increase in revenue, it has shown to have positive consequence to some extent on those firms that newly obtained the certification.

• 동아시아경상학회지
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• 제10권2호
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• pp.1-17
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• 2022

Purpose - This exploratory study analyzes the performance of the business from the HRM point of view. Analyzed the influence of HRM and organization effectiveness on business performance. Also moderating effect of the strategy is analyzed. Research design, data, and methodology - Two outcome variables are measured, non-financial performance and financial performance. Two organizational effectiveness variables are measured, job satisfaction and organizational commitment. And two HRM areas are measured, HRM practice and organizational culture. Finally, two strategies are measured as moderators, market strategy and product/service strategy. This study analyzed employees of 554 from the 7th HCCP. This study used SEM and MCFA. Result - The results of turnover intention, growth rate, and profit rate verified the influence of HRM and organizational effectiveness. Overall results showed a contrary effect of education & training system implement and participation on job satisfaction and organizational commitment. Among organizational culture, innovation and relation positively affect job satisfaction and organizational commitment. However, antecedents influencing turnover intention, growth rate, and profit rate bear no resemblance. And the MCFA result shows that strategy's group differentiation analysis is meaningful in turnover intention not in financial performance. Conclusion - Based on this study result, management suggestions for turnover intention, growth rate, profit rate, and organizational effectiveness are made. Especially, due to the company's strategy.

• Asia pacific journal of information systems
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• 제31권2호
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• pp.236-256
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• 2021

Online financial technology products are an important consumer finance innovation. While a large body of previous research has focused on initial adoption and consumer willingness to use these products, little research explores the continued use of these products beyond the initial adoption phase. In particular, special attention should be paid to how users' trust and perceptions of privacy and security affect continued use behavior. This paper integrates the expectation confirmation model of information system continuance (ECM-ISC), the information system success model (ISSM) and the security and trust literatures to investigate continued use of online financial technology. To test the research model, we collected 398 valid questionnaires from Ant Credit Pay users. The research results show that system and service quality positively impact users' expectation confirmation, while information quality has no significant impact. Expectation confirmation and perceived usefulness positively affect user satisfaction. Moreover, the user's perception of privacy and security plays a vital role in user satisfaction. Satisfaction and perceived trust jointly promote users' continuance behaviors. Findings of this study indicates the importance of the information system success factors and security factors due to their influence on the continued use of Fintech products. This conclusion has implications for enterprises in improving the product qualities and enhancing the degree of security to meet user needs.