• Journal of Distribution Research
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• v.15 no.3
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• pp.1-34
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• 2010

Introduction The purpose of this research is to develop overall model which involves the effect of ongoing support services by franchisor on franchisee's relationship quality(trust, satisfaction, and commitment) and business performance(financial and non-financial performance), and to investigate the relationships among trust, satisfaction, commitment, financial and non-financial performance. This study also suggests franchise business or franchise system should be based on long-term orientation between franchisor and franchisee rather than short-term orientation, or transactional relationship, and proposes the most effective way of providing on-going support services by franchisor with franchisee thru symbiotic relationship among franchisor and franchisee Research Model and Hypothesis The research model as Figure 1 shows the variables on-going support services which affect the relationship quality between franchisor and franchisee such as trust, satisfaction, and commitment, and also analyze the effects of relationship quality on business performance including financial and non-financial performance We established 12 hypotheses to test as follows; Relationship between on-going support services and trust H1: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's trust. Relationship between on-going support services and satisfaction H2: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's satisfaction. Relationship between on-going support services and commitment H3: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's commitment. Relationship among relationship quality: trust, satisfaction, and commitment H4: Franchisee's trust has positive effect on franchisee's satisfaction. H5: Franchisee's trust has positive effect on franchisee's commitment. H6: Franchisee's satisfaction has positive effect on franchisee's commitment. Relationship between relationship quality and business performance H7: Franchisee's trust has positive effect on franchisee's financial performance. H8: Franchisee's trust has positive effect on franchisee's non-financial performance. H9: Franchisee's satisfaction has positive effect on franchisee's financial performance. H10: Franchisee's satisfaction has positive effect on franchisee's non-financial performance. H11: Franchisee's commitment has positive effect on franchisee's financial performance. H12: Franchisee's commitment has positive effect on franchisee's non-financial performance. Method The on-going support services were defined as an organized system of continuous supporting services by franchisor for the purpose of satisfying the expectation of franchisee based on long-term orientation and classified into six constructs such as product category & price, logistics service, promotion, providing information & problem solving capability, supervisor's support, and education & training support. The six constructs were measured agreement using a 7-point Likert-type scale (1 = strongly disagree to 7 = strongly agree)as follows. The product category & price was measured by four items: menu variety, price of food material provided by franchisor, and support for developing new menu. The logistics service was measured by six items: distribution system of franchisor, return policy for provided food materials, timeliness, inventory control level of franchisor, accuracy of order, and flexibility of emergency order. The promotion was measured by five items: differentiated promotion activities, brand image of franchisor, promotion effect such as customer increase, long-term plan of promotion, and micro-marketing concept in promotion. The providing information & problem solving capability was measured by information providing of new products, information of competitors, information of cost reduction, and efforts for solving problems in franchisee's operations. The supervisor's support was measured by supervisor operations, frequency of visiting franchisee, support by data analysis, processing the suggestions by franchisee, diagnosis and solutions for the franchisee's operations, and support for increasing sales in franchisee. Finally, the of education & training support was measured by recipe training by specialist, service training for store people, systemized training program, and tax & human resources support services. Analysis and results The data were analyzed using Amos. Figure 2 and Table 1 present the result of the structural equation model. Implications The results of this research are as follows: Firstly, the factors of product category, information providing and problem solving capacity influence only franchisee's satisfaction and commitment. Secondly, logistic services and supervising factors influence only trust and satisfaction. Thirdly, continuing education and training factors influence only franchisee's trust and commitment. Fourthly, sales promotion factor influences all the relationship quality representing trust, satisfaction, and commitment. Fifthly, regarding relationship among relationship quality, trust positively influences satisfaction, however, does not directly influence commitment, but satisfaction positively affects commitment. Therefore, satisfaction plays a mediating role between trust and commitment. Sixthly, trust positively influence only financial performance, and satisfaction and commitment influence positively both financial and non-financial performance.

• Journal of Information Technology Services
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• v.12 no.4
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• pp.91-108
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• 2013

In this study, we empirically examine cross-sectional determinants of IT personnel size of Korean listed companies from year 2004 to year 2009. Also, cross-sectional determinants of IT personnel size involved in managing internal control over financial reporting (hereafter, "ICFR") were examined. IT personnel or IT workers are recognized as critical intangible resources comprising firm's IT capability. Although IT personnel are regarded as important resources, there are not much information about factors explaining the size of firms' IT personnel. Fortunately, the Korean governmant regulates that every listed companies should dislclose the number of IT workers and ICFR-related IT personnel in their annual reports. This study utilizes the mandatorily disclosed IT personnel data to analyze cross-sectional determinants of korean listed companies' IT personnel size. Empirical results show that profitability, uncertainty, leverage, industry types are statistically significant factors associated with the size of IT personnel.

• Proceedings of the Korea Concrete Institute Conference
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• 2003.11a
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• pp.94-97
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• 2003

Recently, owing to the deterioration of reconstruction and the construction, much of the construction waste is discharged in our construction field, and the amount of construction waste are rapidly increased. These waste are raised to financial and environmental problems, so the method of reusing waste concretes has been studied and carried out many direction. Especially being want of resources, if waste concrete could be recycled as aggregate for concrete, it will contribute to solve the exhaustion of natural aggregate, in terms of saving resources and protecting environment. This study is that the floating properties of concrete with recycled coarse aggregate were investigated for the substitution of recycled coarse aggregate. The result of this study, in case of water reducing, the property of harden concrete for the substitution ratio of recycled coarse aggregate was increased. The Quality of recycled coarse aggregate concrete was improved by water reducing.

• Korean System Dynamics Review
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• v.5 no.1
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• pp.111-126
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• 2004

Many countries in the North East Asia are competing with each other in order to become a centre of international logistics activities. The competition to become a hub port in Far East region is now fierce. The anticipated investments on improving port facilities and attracting the mega carriers are immense for all the ports in the region and the extent of the effort could cripple the local ports and region's economy given the limited financial resources. It is, however, impossible to avoid the disastrous possibility that the massive investments could be channeled into the port, which will never become a hub port, as no port is ready to currently admit defeat and settle as a small regional port. In an attempt to minimise such disastrous waste of resources, ports need to verify the eligibility of their own. This paper tests a system dynamics model using the Port of Busan to understand and illustrate the principle guideline of investment decision making for ports.

• Proceedings of the Korea Concrete Institute Conference
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• 2003.05a
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• pp.223-228
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• 2003

Recently, owing to the deterioration of reconstruction and the construction, much of the construction waste is discharged in our construction field, and the amount of construction waste is rapidly increased. These waste are raised to financial and environmental problems, so the method of reusing waste concretes has been studied and carried out many direction. Especially being want of resources, if waste concrete could be recycled as aggregates for concrete, it will contribute to solve the exhaustion of natural aggregate, in terms of saving resources and protecting environment. This study is that the mechanical properties of concrete with recycled coarse aggregate were investigated for types of mineral admixture and the substitution of recycled coarse aggregate. The result of this study, in case of using mineral admixture, the property of fresh concrete was rised. And the property of harden concrete for the substitution ratio of recycled coarse aggregate was decreased. But the property of concrete with mineral admixture was better than that of concrete used only cement.

• The Journal of the Korea Contents Association
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• v.10 no.12
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• pp.173-180
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• 2010

Cultural contents industry is a kernel industry based on knowledge. This study is to suggest some complements by watching and analyzing cultural industry policy and status of especially animation America, England, France and Japan and that of Korea to aim at American market. I described financial resources, creation and technology, development of human resources, export method, improvement of legal system for the supplementary method of animation export strategy. This reports could be applicable as a information to plan industry policy or to develop detail program.

• The Journal of the Petrological Society of Korea
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• v.17 no.4
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• pp.231-237
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• 2008

Famous foreign mining companies in Argentina are Xstrata, Barrick Gold, Yamana Gold, and Anglogold Asaanti respectively. Among these companies firstly a profile of Xstrata including company history, current and future mining projects, production, and financial condition are introduced in this paper for the Korean mining companies those are sincerely looking for reliable collaborative partners not to make serious mistake in investment.

• Animal Bioscience
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• v.37 no.4_spc
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• pp.742-754
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• 2024

Asia is not only the primary region for global pig production but also the largest consumer of pork worldwide. Although the pig production in Asia has made great progress in the past, it still is confronted with numerous challenges. These challenges include: inadequate land and feed resources, a substantial number of small-scale pig farms, escalating pressure to ensure environmental conservation, control of devastating infectious diseases, as well as coping with high temperatures and high humidity. To solve these problems, important investments of human and financial capital are required to promote large-scale production systems, exploit alternative feed resources, implement precision feeding, and focus on preventive medicine and vaccines as alternatives to antibiotics, improve pig breeding, and increase manure recycling. Implementation of these techniques and management practices will facilitate development of more environmentally-friendly and economically sustainable pig production systems in Asia, ultimately providing consumers with healthy pork products around the world.

• The Journal of the Korea Contents Association
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• v.17 no.10
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• pp.538-547
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• 2017

Korea's water management system is typically a multi-ministerial system, so its efficiency is declining. In order to propose current state and improvement plan of the water management in Korea, this study discussed the improvement of central and local water management. The water management problems are lack of water policy coordination system, conflicts between ministries due to function of water quantity, water quality and agricultural water, redundant investment and inefficiency, insufficient recognition of water autonomy, concentrated central management and deepening regional disparities, lack of financial resources, etc. Hence, improvement to solve the problem includes strengthening the coordination of water management functions between ministries, transferring water management functions of central ministries and strengthening local capacity, and desirable role allocation of central and local governments. In addition, improvement at the local include efforts to change awareness of the water detailed and get water autonomy, integrate management of the watershed, strengthen the local community, secure financial resources, etc.

• Korean Business Review
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• v.2
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• pp.171-204
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• 1989

The adaptive accounting control system can be regarded as an realistic control system which can adapt itself to uncertain enviromental changes. It has characters that can measure the extend to which we attain our goals and give intelligence, which is essential to planning for the future and for decision making. The budget should present the aim of the compilation of the budget and synthesize the limit through the systematic plan about the utilization of resources, because is a financial plan that is used as estimate of future management operations and as a control of it. If we would like to make good use of this business budget as a tool for planning, we should try to opimize all over the business by relating business operation as far as the effective use of the economic resources in business and the supplying of it are concerned and financial budgets to the responsibility unit center. As this paper is about the budgetary management pattern of marketing based on the adaptive accounting control system, I shall begin with a description of the feature and role of responsible accounting system in management accounting. I shall also deal with the Ex ante accounting system and the Ex post optimum accounting system which are essential to the control stage of business budgeting. And finally, accounting to the control process of adaptive accounting system that fit in with the reality, I shall design a budgetary management pattern of marking section. I wish this paper would be helpful to the activity of budgetary management. A budget is an important step of diverging point. Consequently, when we set up a budgetary pattern based on the adaptive accounting system as far as the control accounting is concerned. I believe that the step of responsible accounting will be a more elaborate and scientific step of management.