• 한국융합학회논문지
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• 제11권7호
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• pp.337-344
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• 2020

본 연구는 사회복지전담공무원의 일가정갈등이 이직의도에 미치는 영향을 살펴보고 소진과 직무만족의 매개효과를 검증하였다. 연구자료는 노원 구정연구단에서 찾아가는 동주민센터 복지 업무 담당 인력의 실태를 파악하기 위해 실시한 설문조사 데이터를 분석자료로 활용하였으며, 노원구 19개 동주민센터의 사회복지전담공무원 146명을 최종분석 대상으로 하였다. 분석 결과, 일가정갈등은 소진에 영향을 주는 것으로 나타났으나, 이직의도에 미치는 영향은 직접적이지 않다. 소진은 직무만족에 영향을 미치며, 이직의도에 직접적·간접적 영향을 미치는 것으로 나타났다. 분석결과를 바탕으로 사회복지전담공무원의 소진을 낮추고 직무만족을 높이기 위해 일가정 양립 지원 정책에 대한 정책적·실천적 함의를 제시하였다.

• 디지털융복합연구
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• 제15권3호
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• pp.267-275
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• 2017

이 연구는 우리나라 직장 기혼 여성의 일-가정 갈등 요소가 정신건강의 대표적 지표인 우울에 미치는 영향을 살펴보기 위해 갈등 요인들을 개인단위, 조직단위에서 파악하여 어떤 요소들을 중심으로 접근해야 할지 고찰하였다. 여성가족패널조사 5차 년도 자료 중 현재 남편과 동거 중인 기혼 유배우 여성이며 임금근로자인 1,299명을 대상으로 분석하였다. 위계적 회귀분석을 통해 모형검증을 실시하였고, 일-가정 갈등 특성이 포함된 4번째 위계 모형에서 설명력은 12.5%(p<0.001)로 일반적 특성들을 통제한 상태에서 직장 기혼 여성의 일-가정 갈등은 우울에 유의한 영향을 주는 것으로 나타났다. 특히, 가정에서 일에 대한 갈등(${\beta}=.150$, p<0.01)이 우울에 가장 높은 영향을 주는 것으로 나타났다. 직장 기혼 여성은 성역할 고정관념에서 자유롭지 못하여 가정 내 역할 갈등이 심화되면 이러한 문제가 직장 내 업무수행의 어려움으로 이어지게 된다. 이는 직장 여성의 정신건강에 부정적인 영향을 미칠 뿐 아니라 장기적으로 가정의 건강과 국가 생산력의 손실을 불러일으키는 원인이 되므로 이들의 일-가정 갈등을 덜어줄만한 적절한 사회 정책적 대처가 필요하다.

• 한국심리학회지 : 문화 및 사회문제
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• 제22권1호
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• pp.87-118
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• 2016

본 연구는 상사의 비인격적 감독이 상사에 대한 부하의 정서노동에 미치는 영향을 확인하고 이러한 정서노동이 동료들을 향한 대인 일탈행동 및 가정 영역에서의 일-가정 갈등에 어떤 영향을 미치는지 그 과정을 살펴보고자 하는 목적으로 이루어졌다. 또한 비인격적 감독과 부하의 정서노동 간의 관계에서 위계적 조직풍토의 조절효과, 정서노동과 일-가정 갈등, 대인 일탈행동 간의 관계에서 각각 가정지원인식, 조직 내 사회적 네트워크의 조절효과를 검증하고자 했다. 다양한 직종의 현직자들을 대상으로 설문조사를 실시하였으며, 총 291명의 자료가 분석에 사용되었다. 분석 결과, 비인격적 감독을 높게 지각할수록 상사를 향한 부하의 정서노동이 증가함을 확인할 수 있었다. 또한, 비인격적 감독은 상사에 대한 부하의 정서노동이라는 매개과정을 통해 조직 구성원의 일-가정 갈등을 높이고 대인 일탈행동을 증가시킨다는 것이 밝혀졌다. 더불어, 위계적 조직풍토를 높게 지각할 경우 비인격적 감독과 부하의 정서노동 간의 관계가 더 강하게 나타남을 알 수 있었다. 이러한 연구 결과를 토대로 연구의 의의 및 시사점, 그리고 연구가 갖는 한계점과 향후 연구를 위한 제언 등을 통합적으로 논의하였다.

• 한국생활과학회지
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• 제21권2호
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• pp.257-267
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• 2012

The purpose of this study was to observe work-related emotional consequences in call center employees. The data were collected from 434 employees in 3 call centers by way of a self-administered questionnaire. Frequencies, Cronbach's alpha, T-test, one-way ANOVA, Pearson's correlation analysis, and multiple regression analyses were conducted by SPSS Win 18.0. The results of this study were as follows: first, job burnout proved to be significant, and demonstrated a positively correlation to surface acting and negatively correlation to deep acting. Second, altruism proved to be significant and demonstrated a positive correlation to deep acting, while also demonstrating a negatively correlation to both sex and surface acting. Third, conscientiousness proved to be significant and demonstrated a positive correlation to both age and deep acting, as well as a negatively correlation to surface acting. Finally, work-family conflict proved to be significant and demonstrated a positive correlation to both sex and workload in terms of hours per day.

• Safety and Health at Work
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• 제13권2호
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• pp.220-226
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• 2022

Background: Research on the impact of psychosocial risks on well-being at work remains scarce in low- and middle-income countries, especially in the banking sector. This study sought to examine the relationships between job demands, job resources, well-being, job satisfaction, and work engagement in the Zimbabwean banking sector. Methods: An online survey was administered to 259 employees from five banks. Hierarchical multiple regression tested the relationships between job demands (quantitative demands, emotional demands, work pace, and work-family conflict), job resources (possibilities for development, social support from colleagues and supervisors, quality of leadership, and influence at work), well-being, work engagement, and job satisfaction. Interactions between all variables were tested. Results: Job demands were negatively related to well-being, work engagement, and job satisfaction. Job resources had positive relationships with the same. Work pace had positive relationships with well-being and work engagement. Influence at work moderated the relationship between emotional demands and work pace with well-being. Possibilities for development moderated the relationship between work-family conflict and well-being. Work-family conflict moderated the relationship between social support from colleagues and job satisfaction. Emotional demands, work pace, and quantitative demands moderated the relationship between influence at work with job satisfaction and work engagement. Conclusion: Job demands should be reduced where possible in order to enhance employee well-being, work engagement, and job satisfaction. The job resources that should be availed to facilitate a positive psychosocial work environment in the banking sector include social support from supervisors, influence at work, and possibilities for development.

• 한국가족복지학
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• 제55호
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• pp.31-58
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• 2017

본 연구는 가족갈등과 가구주 우울수준의 종단적 상호관계를 탐색하는 연구이다. 한국복지패널자료(2006-2009년)를 활용하여 가족갈등과 가구주 우울수준을 측정하였고, 다중회귀분석(multiple regression analysis)과 자기회귀교차지연모형분석(autoregressive cross-lagged model)을 통해상호영향력을 검증하였다. 본 연구의 주요 결과는 다음과 같다. 첫째, 가족갈등수준이 가구주의 우울수준에, 가구주의 우울수준이 가족갈등수준에 미치는 단일방향의 회귀계수는 관련 변수들을 통제한 상태에서도 각각 유의한 것으로 나타났다. 둘째, 가족갈등수준과 가구주 우울수준은 4년 동안 자기회귀계수와 교차지연회귀계수가 모두 유의한 것으로 나타났다. 이는 가족체계이론에서 제시하는 가족문제의 상호 순환론적 인과관계가 가족갈등과 가구주 우울수준의 관계에도 적용이 가능함을 시사한다. 이러한 결과를 바탕으로 가족갈등과 가구주 우울수준의 부정적 상호 순환 관계를 차단하기 위해 개인과 가족에 대한 동시적 접근의 필요성이 강조되었다. 본 연구의 이론적, 실천적, 정책적 함의가 논의되었다.

• Annals of Occupational and Environmental Medicine
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• 제35권
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• pp.46.1-46.12
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• 2023

Background: As unpredictable work schedule (UWS) has increased worldwide, various studies have been conducted on the resulting health effects on workers. However, research on the effect of UWS on workers' well-being in Korea is still insufficient. This study aimed to investigate the relationship between UWS and work-family conflict (WFC) using 6th Korean Working Conditions Survey (KWCS). Methods: Both UWS and WFC were measured using self-reported questionnaires, using data from the 6th KWCS conducted between 2020 and 2021, including 31,859 participants. UWS was measured by questions regarding the frequency of changes in work schedules and limited advanced notice. WFC was measured by questions regarding work to family and family to work conflicts. Logistic regression analysis was conducted to investigate the association between UWS and WFC. Results: The prevalence of UWS was higher among men, those under 40 years old, service and sales workers and blue-collar workers, and those with higher salaries. Workplace size also influenced UWS prevalence, with smaller workplaces (less than 50 employees) showing a higher prevalence. The odds ratio (OR) for WFC was significantly higher in workers with UWS compared to workers without UWS after adjusting for gender, age, marital status, occupation, salary, education, weekly working hours, shift work, company size, and having a child under the age of 18 years, employment status (OR: 3.71; 95% confidence interval: 3.23-4.25). Conclusions: The analysis of nationwide data revealed that UWS interferes with workers' performance of family roles, which can lead to WFC. Our findings suggest that it is crucial to implement policies to address unfair work schedule management, promoting a healthier work-life balance and fostering a conducive environment for family responsibilities.

• 한국직업건강간호학회지
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• 제13권2호
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• pp.118-129
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• 2004

Purpose: The purpose of this study is to investigate effects of shift work on married nurses' role conflict and job satisfaction. Method: Study subjects consisted of married nurses employed at four general hospitals with over 500 beds located in Seoul and Kyunggi area. The data were collected from March 15th to April 7th, 2004 using the survey and the subjects were asked to reply through self-administrative method. Results: Mean value of role conflict of nurses who worked shift work was measured 3.12 out of 5, and that of nurses who did not was measured 2.98. Mean value of job satisfaction of nurses who worked shift work was measured 2.79 out of 5, and that of nurses who did not was measured 2.86. There was a significant reverse correlation between mean level of role conflict and of job satisfaction. Both groups, nurses who worked shift work and nurses who did not, showed significant reverse-correlation in two areas. In the case of nurses who worked shift work, role conflict not showed a significant correlation. Job satisfaction showed a significant correlation with the plan to work as a nurse and remuneration in the case of nurses who worked shift work. Duty of supporting family was the factor affecting role conflict and measured 4.2% in the case of nurses who worked shift work, and the plan to work as a nurse and the academic background in the case of nurses who did not work shift work. Conclusion: To reduce role conflict and to improve the degree of job satisfaction, there should be taken a measure to improve a financial compensating system for working shift work for nurses who worked shift work, and to help nurses not working shift work to design plans for their job as nurses with stability.

• 대한가정학회지
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• 제40권10호
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• pp.201-215
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• 2002

This study is to compare the effects of personality characteristics on marital quality of the husband and the wife. Marital quality was measured in two aspects: marital satisfaction and marital conflict. At the first step of the regression analysis, socio-demographic variables were entered, at the second step, variables of personality characteristics, and at the third step, variables of personality characteristics of the spouse were added. Age group of 35 and under is higher in marital satisfaction or lower in marital conflict than that of 36 to 40. People who grew up in Chungchung area are lower in marital satisfaction compared to those who grew up in Seoul and adjacent area, and those who grew up in Chunla area are higher in marital satisfaction. Marital conflict increases when people are less educated. Marital conflict decreases when the husband has high income. Religion is related to marital satisfaction and marital conflict of the husband. Stability is related to both marital satisfaction and marital conflict. Sociability of the wife is related to marital satisfaction and marital conflict of the husband, and responsibility of the wife is related to her own marital conflict. Responsibility of the husband is related to marital conflict of the wife. This result shows that the husband is expected to perform the instrumental role and the wife the expressive role. In, conclusion, these results should be considered when family life education programs for couples are constructed. First, family life cycle needs to be considered when family life education programs are offered. Second, regional differences in family culture should be put into consideration. Third, the idea that conjugal role relationships can be flexible needs to be included in family life education programs. Fourth, programs to improve stability, responsibility and sociability are needed for wives. Fifth, programs to improve stability and responsibility should be offered in work settings for husbands.

• 한국병원경영학회지
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• 제14권3호
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• pp.66-82
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• 2009

The purpose of this study is to investigate the determinants of caregiver's conflict experience in elderly care institutions. This study focused on the three key independent variable groups(e.g., socio-demographic, job-related, and individual personality). The sample used in this study are 311 caregivers who are randomly selected from 21 elderly care institutions in Korea. Data were collected with a structured questionnaire by mail from Oct. 15 to Nov. 30 in 2007. The collected data were analyzed using logistic regression. The major findings of the study are as follows: 1) Nearly 40% percent of the respondents reported that they had experienced conflicts with elderly patients. The conflict with other caregivers ranked as second(20.6%), followed by patients' families(18.6%) and hospital employees(15.1%). 2) The personality, especially uniqueness caused conflict with patients or other caregivers. The professional identity reduced conflict with patients. The negative work experiences caused conflict with patients or family. The service attitude reduced conflict with family. The service-centered culture reduced conflict with hospital employees. Those who lived with the elderly showed lower level of conflict with family or hospital employees.