• Korean Journal of Occupational Health Nursing
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• v.27 no.3
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• pp.152-159
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• 2018

Purpose: This study identified the influence of hotel workers' emotional labor and social support on their intentions to change jobs. Methods: Study participants were 437 workers from seven hotels in Korea who consented to the survey. Among them, insufficient responses from 21 participants were excluded, as well as 107 responses from workers with workloads of under one hour of face to face work. Thus, 309 hotel workers were included in the final analysis. A multivariate regression analysis was used to identify factors influencing the hotel workers' intention to change jobs. Results: The intention to change jobs was high when external behavior was shown, and workers who received social support from a superior exhibited low intention of changing jobs. Conclusion: The study results show that the most influential variables of turnover intention are external behavior and the support of a superior. It is therefore important to educate managers on personnel management methods for reducing external behaviors so that the rate of job changes by hotel workers can be reduced. It is also necessary to prepare and manage measures for strengthening the support system by workplace superiors.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.5
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• pp.2078-2086
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• 2011

The purpose of this study is to study internal and external factors affecting entrepreneurial intention of korean professional soldiers who are supposed to retire less than one year. Another main focus of this study is to find out whether there is mediating effect of entrepreneurial support programs for entrepreneurial intentions. In this research, data were collected from 361 officers and non-commission officers who are scheduled to retire from the military within 5 months to one year after at least 10 years of military service. The collected data were analyzed by SPSS using the regression analysis method. In this study, we found that internal factors did not positively affect entrepreneurial intentions, however, external factors positively affected entrepreneurial intentions. It was also found that entrepreneurial support programs played important role as moderating variables between social perceptions toward entrepreneurs and their entrepreneurial intentions. Based on these findings, implications of research implications are discussed, and recommendations for future research were provided.

• Journal of the Korea Society of Computer and Information
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• v.15 no.9
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• pp.155-164
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• 2010

Until now, most of studies on Electronic Data Interchange(EDI) have been focused on the introduction of EDI and the performance of EDI. But recently, there have been increasing researches on diffusion of Electronic Data Interchange. The aims of this study are twofold. First, to find the impacts of various factors on EDI diffusion, second, to examine the relationship between EDI diffusion factors and EDI diffusion degree. To accomplish those aims of study, two kinds of methodologies are adopted in the studies, First, model building by wide investigation on previous papers, Second, empirical research for finding the determinants of diffusion of EDI. The results of testing the hypotheses of this research are summarized as follows. First, The important EDI diffusion variables influencing internal diffusion of EDI consist of top management support, scope for EDI, IS sophistication, compatibility, complexity, relative advantages, competition intensity and external pressure. Second, Top management support, scope for EDI, IS sophistication, compatibility, relative advantages, competition intensity and external pressure are associated with external diffusion of EDI. We are aware of the important fact that top management support, scope for EDI, IS sophistication, compatibility, relative advantage, competition intensity and external pressure were simultaneously associated with internal and external diffusion of EDI.

• Korean Journal of Child Studies
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• v.28 no.6
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• pp.155-168
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• 2007

Subjects were 134 institutionalized children(86 boys, 48 girls) and 218 non-institutionalized children(115 boys, 103 girls). Findings were that (1) institutionalized children showed lower internal locus of control than non-institutionalized children. (2) Institutionalized children with internal locus of control showed active coping behavior. Non-institutionalized children with internal locus of control showed active and social support seeking coping behavior, and non-institutional children with external locus of control showed aggressive coping behavior. (3) Regression analysis models showed that institutionalized girls were more depressed than boys; depressed institutionalized children were oriented to external locus of control and passive coping behavior. Depressed non-institutionalized children were oriented to external locus of control and passive, evasive coping behavior and showed lower active and social support seeking behavior.

• International Journal of Contents
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• v.6 no.4
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• pp.79-89
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• 2010

In recent years, IT organizations are in the process of introducing IT Governance as the concept and measure of transparency, accountability and effectiveness of IT activities and control for managing governance processes. In this paper, the influential factors for IT organizations to adopt COBIT(The Control Objectives for Information and related Technology) which is a typical framework for effective IT Governance execution were classified and analyzed empirically into internal and external factors. Internal factors were designed based on influential factors in the theory of innovation diffusion, and external factors were designed based on influential factors from outside certification which were absent in COBIT and expertise support from the outside. The result of this study showed that understandability, transition and effectiveness which were internal factors had no effect on COBIT introduction, and only expertise support among certification and expertise support which were external factors had significant effects. This result shows that there are lack of COBIT supports and introduction in internal IT organizations. It is expected that the result of this study will allow strategic approach of COBIT adoption in future by verifying influential factors of COBIT introduction within IT organizations.

• Korean Journal of Organic Agriculture
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• v.28 no.1
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• pp.69-93
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• 2020

The paper is to compare two villages in Songak-myeon, Asan, Cnungnam Province in Korea. It tries to show how the joint village project, which began with the support of the same external organization, produces different results depending on the internal conditions and circumstances of the village. From the end of the 1990s, Pyeongchon-ri and Sugok-ri started developing villages under the influence of the environmentally friendly farming movement. And subsequent supports were provided by local organizations for the development of the village. However, the village project in Sugok-ri, which focused on economic performance, later turned out to be a failure, and the residents changed to pursue activities for their own economic interests individually. On the other hand, In Pyeongchon-ri, the cooperation among villagers was strengthened in implementing support projects by similar external agencies. In addition, community ties and identity have been strengthened as problems have been solved through cooperation among residents in the process of promoting the village project. Nevertheless, projects undertaken in Pyeongchon-ri for the purpose of increasing economic performance was all failed. Through these findings, the paper asserts that the neo-endogenous development approach utilizing external support on the basis of internal cooperative network among villagers must be a very useful method for rural development in contemporary societies.

• Asia Marketing Journal
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• v.20 no.3
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• pp.83-103
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• 2018

The purpose of this research is to investigate the effect of customer-contact employees support on service recovery efforts. Service companies should try to prevent the service failure situation from occurring, but it is realistic that the service failure occurs due to the characteristics of the service. Service recovery efforts of service providers are important because effective responses to service failures can enhance customer satisfaction despite service failures. Social support for customer-contact employees needs to improve service recovery efforts. Specifically, this study focuses on the mediation roles of job burnout and customer orientation in relationship between social support for customer-contact employees and service recovery efforts. Social exchange theory was used as the theoretical underpinning of the research model. Based on reciprocity principle, this paper suppose that support for customer-contact employees and service recovery effort are a kind of social exchange relationship. Social supports for customer-contact employees are categorized into internal and external organization. Internal organization is POS(perceived organizational support) and external organization is customer support. The research model was tested with the data gathered from the flight attendants whose emotional labor intensity was relatively high and the service failure frequently occurred. As a result of analysis, social supports for customer-contact employees classified into organizational support, supervisor support, and customer support are found to have differential impacts on job burnout and customer orientation. It has been found that job burnout of service providers is negatively affecting service recovery efforts. On the other hand, customer orientation of service providers has a positive influence on service recovery efforts. Based on the results of the analysis, we provide practical implications for effective service recovery efforts in service failure situations, and suggest the theoretical implications to explain the process of service recovery effort. Finally, limitations of the study and directions for future research are suggested.

• Geomechanics and Engineering
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• v.38 no.4
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• pp.381-395
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• 2024

With the wide application of urban subway tunnels, the foundation pits of new stations and existing subway tunnels are becoming increasingly close, and even zero-distance close-fitting construction has taken place. To optimize the construction support scheme, the existing tunnel's vertical displacement is theoretically analyzed using the two-stage analysis method to understand the action mechanism of the construction of zero-distance deep large foundation pits on both sides of the existing stations; a three-dimensional numerical calculation is also performed for further analysis. First, the additional stress field on the existing tunnel caused by the unloading of zero-distance foundation pits on both sides of the tunnel is derived based on the Mindlin stress solution of a semi-infinite elastic body under internal load. Then, considering the existing subway tunnel's joints, shear stiffness, and shear soil deformation effect, the tunnel is regarded as a Timoshenko beam placed on the Kerr foundation; a sixth-order differential control equation of the tunnel under the action of additional stress is subsequently established for solving the vertical displacement of the tunnel. These theoretical calculation results are then compared with the numerical simulation results and monitoring data. Finally, an optimized foundation pit support scheme is obtained considering the pit corner effect and external corner failure mode. The research shows a high consistency between the monitoring data,analytical and numerical solution, and the closer the tunnel is to the foundation pit, the more uplift deformation will occur. The internal corner of the foundation pit can restrain the deformation of the tunnel and the retaining structure, while the external corner can cause local stress concentration on the diaphragm wall. The proposed optimization scheme can effectively reduce construction costs while meeting the safety requirements of foundation pit support structures.

• IE interfaces
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• v.11 no.1
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• pp.165-174
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• 1998

This study has empirically analyzed the competitive strategies of the Korean component manufacturers. To differentiate the competitive strategies, the study employed two indexes: degree of support from customer firms and degree of internal innovation process. The performance measures include cost, quality, delivery and flexibility. 115 questionnaires were finally collected from the Korean part manufacturers and used for the final analyses. ANOVA, Chi-squared tests and t-tests were employed for statistical analyses. There are two major findings in this study. First, both internal innovation and external support from customers are equally important to improve manufacturing competitiveness of Korean component manufacturers. Second, strategic path to improve competitiveness of Korean component manufacturers is as follows: focusing on internal innovation ${\rightarrow}$ seeking for formal relationship with customers ${\rightarrow}$ pursuing external support from customers.

• Journal of Korean Public Health Nursing
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• v.28 no.3
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• pp.509-521
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• 2014

Purpose: This study was conducted in order to define factors influencing learned helplessness in undergraduates. Independent variables including external entrapment, internal entrapment, social support, trait anger, state anger, and anger expression were used to predict learned helplessness. Methods: Data were analyzed using the SPSS/WIN 20.0 program for descriptive statistics, Pearson correlation coefficients and stepwise multiple regression. A total of 241 undergraduates recruited from September to November 2012 were included in the study. Results: Four factors of learned helplessness were founded to show significant correlation with external entrapment, internal entrapment, social support, trait anger, state anger and anger expression. Stepwise multiple regression analysis showed that 64% of the variance in learned helplessness was significantly accounted for by internal entrapment, social support and anger expression. Conclusion: This study showed that perceived entrapment and social support are important predictors of learned helplessness. Therefore, in order to reduce learned helplessness in undergraduates, it is necessary to design an intervention program with strategies to help in coping with and reducing perceived entrapments.