• Title/Summary/Keyword: evaluation of user's satisfaction

Search Result 227, Processing Time 0.026 seconds

Research of Body Pressure Distribution Change with the Use of BackJoy and Satisfaction of Human Sensibility

  • Kim, Kwangoh;Yoon, Jungmin;Ahn, Sungyong;Kim, Daseuran;Park, Peom
    • Journal of the Ergonomics Society of Korea
    • /
    • v.33 no.1
    • /
    • pp.59-68
    • /
    • 2014
  • Objective: The aim of this study is to investigate the effect of BackJoy on how it effectively reduces the physical load generated in a posture in which the user sits, increases user's comfort and satisfaction, and maintains the correct posture. Background: Because of development of science and economic development, most office workers and students spend about 75% of their working time in chairs. However most of them have a poor posture. Method: This experiment conducted measurement using a pressure mat and surveyed to evaluate fatigue level, satisfaction and comfort of sit. The study is experimented 20 male and 14 female participants. The participants carried out four different types of tasks and each task took 20 minutes long. Results: In the case of experiment results before and after the use of BackJoy, average pressure, contact area and pressure per unit area appear to prove that using BackJoy is more effective. Conclusion: Through this study, the BackJoy's effects for the maintenance of good posture and loads that occur in the body are reduced. In the future study, there are some researches needed for various verifications using an EMG sensor that shows loads of vertebrae and we need to analyze each group of the participants by dividing them. Application: The evaluation method used in this study can be applied to evaluating ergonomic chairs.

Analysis of User's Satisfaction on the Street Environment of the General Neighborhood Type of Urban Regeneration New Deal Projects in Daegu (도시재생 뉴딜사업의 가로환경에 대한 이용자 만족도 연구: 대구광역시 일반근린형 도시재생 뉴딜사업을 중심으로)

  • Jang, Sun-Ah;Park, Seung-Hoon;Ko, Dong-Won
    • The Journal of the Korea Contents Association
    • /
    • v.20 no.4
    • /
    • pp.273-283
    • /
    • 2020
  • The purpose of this study is to evaluate the user's evaluation of the street environment for the Urban Regeneration New Deal project, which maintains its original urban context and improves the urban environment, as opposed to the full-demolition projects such as urban redevelopment or reconstruction. A questionary survey was conducted on residents for the general neighborhood type of Urban Regeneration New Deal projects in Daegu. An IPA(Importance-Performance Analysis) was conducted to compare the user's satisfaction with the street environments. The main results are as follows. First, the importance and satisfaction of street environments were different for each project. Second, the cleanliness of sidewalks showed high importance and satisfaction at all projects. Third, residents' satisfaction with signs and buildings was high, but their importance was low. Last, residents' satisfaction with parking and the segregation of pedestrian and vehicle was low, but their importance was high. It is necessary to build differentiated plans and programs to meet the needs of residents in the Urban Regeneration New Deal projects.

Evaluation on the Usability of Chatbot Intelligent Messenger Mobile Services -Focusing on Google(Allo) and Facebook(M messenger) (메신저 기반의 모바일 챗봇 서비스 사용자 경험 평가 -구글(Allo)과 페이스북(M messenger)을 중심으로-)

  • Kang, Hee Ju;Kim, Seung In
    • Journal of the Korea Convergence Society
    • /
    • v.8 no.9
    • /
    • pp.271-276
    • /
    • 2017
  • This project has been conducted to improve the usability of Chatbot Services such as Google(Allo) and Facebook M(Messenger. Based on the evaluation, this study aims to suggest the solutions to improve the usability of domestic Chatbot services and future directions for their development. It provides the overall understanding of the AI Chatbot service and the feature of Chatbot service through literature search. Furthermore, we summarized the current standing and the prospect of domestic messenger-based assistant Chatbot services. For conducting user evaluation, Peter Morville's honeycomb model is applied to in-depth user interviews. The followings are elements that could be amended to improve the service. The service should be incorporated by intuitive elements for users' understanding its functions and eliminate any elements that interfere with usability. The accuracy should be increased to improve the user satisfaction. This research will provide the future guidelines to improve the usability of Chabot services through continuous evaluation by users.

Evaluation of Mobile Application in User's Perspective: Case of P2P Lending Apps in FinTech Industry

  • Lee, Sangmin
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.11 no.2
    • /
    • pp.1105-1117
    • /
    • 2017
  • Financial technology, also known as FinTech, is one of the fast growing global businesses in since its inception in 2008. Fintech is a new economic industry, comprised of companies that adopted the latest technologies to provide more efficient financial services than the traditional financial services. Fintech companies are generally small to medium sized startups trying to disintermediate existing financial systems. FinTech companies can be differentiated in several areas, based on its business solutions and target customers. In Korea, the Peer-to-Peer (P2P) lending companies are the most prominent in the FinTech sector. P2P lending is a method of borrowing or lending money to individuals through online services without the use of an official financial institution as an intermediary. The P2P lending companies operate their services entirely online or mobile environment. Consequently, mobile P2P lending application users are dramatically increasing. Thus, it is worth evaluating the acceptance of the mobile apps of the P2P lending companies from a user's perspective. This paper discusses user acceptance of the mobile P2P lending apps, guided by the Technology Acceptance Model. We conclude that the users' acceptance of mobile P2P lending apps are significantly influenced by perceived ease of use, perceived usefulness, and user satisfaction. These in turn influenced their attitude towards using mobile P2P lending apps and intention to use.

Evaluating Effectiveness of Lane Departure Warning System by User Perceptions (차선이탈경고장치(LDWS) 이용자 만족도 평가 연구)

  • Joo, Shin-Hye;Oh, Cheol;Lee, Jae-Wan;Lee, Eun-Deok
    • Journal of Korean Society of Transportation
    • /
    • v.30 no.2
    • /
    • pp.43-52
    • /
    • 2012
  • A lane departure warning system (LDWS) is an effective technology-based countermeasure for preventing traffic crashes as it provides warning information to drivers. Understanding the characteristics of perception and satisfaction levels on LDWS is fundamental for deriving better performance and functionality enhancements of the system. The purpose of this study is to evaluate the user satisfaction of LDWS. A survey to collect user perception and user preference data was conducted. Both cross-tabulation analysis and binary logistic regression technique were adopted to identify the factors affecting user satisfaction for LDWS. The results revealed that the accuracy and timeliness of warning information was significant for evaluating the effectiveness of LDWS. In particular, the warning accuracy at a curve segment on the road was the most dominant factor affecting user satisfaction. The outcome of this study would be valuable in evaluating and designing LDWS functionalities.

An Empirical Study on the Effect of Informatization of Small and Medium Manufacturers on Business Performance (중소제조기업의 정보화가 기업 성과에 미치는 영향에 관한 실증연구)

  • Joo Seok-Jeong;Park Seong-Kyu;Kim Na-Rang;Hong Soon-Goo
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.11 no.2
    • /
    • pp.86-97
    • /
    • 2006
  • From the mid 1990's, the scale of IS had been growing, which resulted in increasing number of failure projects. As a result, the measurement of IS performance was a growing concern. Moreover, the need for research on the relation between IT investment and performance that isfd the concern of CEOs has been raised. In this study, the correlation between the IS functionality and investment was discovered based on the IS success model suggested by DeLone & McLean(1992), a business information system evaluation model by Lee Kuk Hie(1992), a balanced score card by Kaplan & Norton(1992). As a result of the LISREL analysis, the investment in the IS has a positive impact on the quality of both information systems and information. In turn, the quality of both information systems and information have a positive impact on the end-user satisfaction, the end-user satisfaction on the financial performance, customer satisfaction, and internal business processes. This study showed that sufficient investment in IS improved business performance

  • PDF

A Study on Parents' Perception about E-books in Libraries (전자책에 대한 도서관의 학부모 이용자 인식에 관한 연구)

  • Chung, Yeon-Kyoung
    • Journal of the Korean BIBLIA Society for library and Information Science
    • /
    • v.22 no.3
    • /
    • pp.109-127
    • /
    • 2011
  • The purposes of this study are to investigate the perception and satisfaction of parents about e-books and to suggest ways to improve library e-book services. A user survey of one hundred twenty parents is carried for library use, computer use, and e-book user / non user behavior, library e-book service evaluation, selection of children's e-books and so on. Based upon the results, proactive library e-book service promotion such as public relations and e-book user education, easy access to e-book collections, recognition of e-book services at libraries, positions for e-book librarians and their professional continuing education, and self-evaluation of library e-book services.

An Evaluation of User's Facility and Suggestion for the Improvement on the Interior Design of Metropolitan Railroads Trains - Focus on the opening 14 metropolitan railroad lines in Seoul through checklist - (도시철도 차량 실내의 이용자 시설 평가와 개선방향 - 체크리스트를 통하여 수도권 노선에 운행 중인 14개 철도 차량을 대상으로 -)

  • Moon, Suh-Hyun;Kim, Gu-Seul;Shin, Kyung-Joo
    • Korean Institute of Interior Design Journal
    • /
    • v.19 no.5
    • /
    • pp.11-20
    • /
    • 2010
  • User-oriented Design is necessary in planning the interior design of Metropolitan Railroads trains, since this is a typical means of transportation in this modem society and all ages people with different body scale use this facility. However, there are little studies about facility panning and zoning of Metropolitan Railroads train considering users. Therefore, in this study, after completing the checklist based on the current legal standards of facility installation of South Korea and Japan, we examined user's facility and suggest several improvement of the opening 14 metropolitan railroad lines in Seoul. Then, we evaluated this facilities according to 41 standards; general facility(24 standards), safety facility(4 standards), guide facility(11 standards), other facility(4 standards). The result of this study may be summarized as follows. 1) General facility has to be designed to obtain lots of room for storage and this facility should be fixed up tightly with secure system. 2) Safety facility should be designed to minimize a difference of floor-level between threshold of train and ground. Also, using various color and material could help passengers to distinguish different space and facility. 3) Guide facility should be designed to guide passengers to the accurate direction with proper sign design in the pathway of Metropolitan railroad train. Also, more various color, which based on the research about physiological and psychological effect, should be used to guide people. 4) Other facility should equip more visual system using common good and informative contents. Through this study, we try to understand the current interior physical condition of Metropolitan Railroads trains. However, for future studies, it is expected to supplement evaluation standards considering aesthetic design, environmental improvement of indoor air quality and the satisfaction and demand of Metropolitan Railroads trains.

Analysis of User′s Satisfaction to the Small Urban Spaces by Environmental Design Pattern Language (환경디자인 패턴언어를 통해 본 도심소공간의 이용만족도 분석에 관한 연구)

  • 김광래;노재현;장동주
    • Journal of the Korean Institute of Landscape Architecture
    • /
    • v.16 no.3
    • /
    • pp.21-37
    • /
    • 1989
  • Environmental design pattern of the nine Small Urban Spaces at C.B.D. in City of Seoul are surveyed and analyzed for user's satisfaction and behavior under the environmental design evaluation by using Christopher Alexander's Pattern Language. Small Urban Spaces as a part of streetscape are formed by physical factors as well as visual environment and interacting user's behavior. Therefore, user's satisfaction and behavior at the nine Urban Small Spaces were investigated under the further search for some possibilities of application of those Pattern Languages. A pattern language has a structure of a network. It is used in sequence, going through the patterns, moving always from large patterns to smaller, always from the ones which create comes simply from the observation that most of the wonderful places of the city were not blade by architects but by the people. It defines the limited number of arrangements of spaces that make sense in any given culture. And it actually gives us the power to generate these coherent arrangement of space. As a results, 'Plaza', 'Seats'and 'Aecessibility' related design Patterns are highly evaluated by Pattern Frequency, Pattern Interaction and their Composition ranks, thus reconfirm Whyte's Praise of urban Small Spaces in our inner city design environments. According to the multiple regression analysis of user's evaluation, the environmental functions related to the satisfaction were 'Plaza', 'Accessibility' and 'Paving'. According to the free response, user's prefer such visually pleasing environmental design object as 'Waterscape' and 'Setting'. In addition to, the basic needs in Urban Small Spaces are amenity facilities as bench, drinking water and shade for rest.

  • PDF

Wheelchair Usage and Satisfaction Survey of Elderly Patients (노인 환자들의 휠체어 사용 실태와 만족도 조사 연구)

  • Park, S.H.;Shin, J.I.
    • Journal of rehabilitation welfare engineering & assistive technology
    • /
    • v.9 no.4
    • /
    • pp.257-263
    • /
    • 2015
  • The purpose of this study was to survey the elderly patients through Basic information, Problems Wheelchair, Wheelchair Satisfaction, Usage and Requirements. The meaning of purpose is identify the problems and difficulties of wheelchair use in geriatric patients and an alternative for the correct use of wheelchairs elderly patients. The study investigated through questionnaires. That used questionnaires to modified to Gu Hyeon-Mo questionnaire (2005) and Quebec User Evaluation of Satisfaction with assistive Technology 2.0. 120 of 150 questionnaires were collected and one of them is excluded. Analysis results suggest the following. It was often feel joint pain results from physical damage. In addition when you use a wheelchair it was often feel discomfort in lower back and pelvis. And it feels uncomfortable when moving the tilt. Wheelchair satisfaction of the participants responded to the most 'Normal'. Results of the wheelchair operation ability is as follows. In the case of manual wheelchairs was feeling the difficulty to cross the threshold, Wheel lying, Stairs usage. Also In the case of an electric wheelchair was feeling the difficulty to use Tilt and Decline, Separate from the motor, and Replacement battery. In conclusion, To reduce of back pain and hip joints of elderly patients need to modify design and appearance of the wheelchair. In a later study will find to reduce discomfort and to improve satisfaction of the elderly who use wheelchairs. It will have to periodically examine the usage and satisfaction with them.

  • PDF