• 제목/요약/키워드: e-textiles

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Tone in Text and the Effect on Trust and Choice Confidence in Online Fashion Shopping

  • Lee, Eun-Jung;Kim, Hahn
    • 한국의류학회지
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    • 제39권5호
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    • pp.703-713
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    • 2015
  • Consumers' psychological demands for e-tail shopping have increased as websites have become one of the most dominant retail outlets for various fashion products. The lack of realistic social stimuli in virtual contexts (websites) has been a major limitation for many online shoppers. Prior research has focused on the viable role of technology to improve positive social factors in e-tailing; however, this study tests the role of tone in text in fashion e-tail sites on consumers' trust and choice confidence. We conducted a self-administered online survey with 309 individuals from the U.S.. The results indicated positive effects of casual tone in text-based content of a fashion e-tail site on trust and confidence. Trust also has a significant positive effect on confidence. Both trust and confidence improved purchase intention. Given the high price of employing an avatar or simulated salesperson online, using tone in text to increase positive social effect on shoppers can be a positive alternative when managers plan e-tail strategies contributing to consumers' positive shopping experience online. Discussions and study limitations are provided.

e-CRM 활동이 고객만족 및 재구매의도에 미치는 영향 -남녀 대학생을 중심으로- (The Effects of e-CRM on Consumer Satisfaction and Repurchase Intention)

  • 이영주
    • 한국의류학회지
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    • 제34권8호
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    • pp.1277-1289
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    • 2010
  • This study investigates the effects of e-CRM on consumer satisfaction and repurchase intention depending on gender differences. A total of 400 surveys were distributed and 382 were used in the analysis. Surveys were conducted on the respondents who had purchased apparel from an internet website within six months. A factor analysis, reliability test, and path analysis were used in the study to analyze the data. After the factor analysis, 6 factors were found under e-CRM activities; benefit and advice, customer contact, service, post-purchase management, assistance with the purchase, and discriminative treatment. The results of this study showed that for male consumers, service and post-purchase management had a positive effect on consumer satisfaction that in turn had a positive effect on repurchase intention. However, for female consumers, benefit and advice, customer contact, service, and discriminative treatment had a positive effect on consumer satisfaction that in turn had a positive effect on repurchase intention. The results also showed that post-purchase management had a positive direct effect on repurchase intention for both genders.

Skin Wettedness 분석을 통한 아웃도어웨어의 착용 쾌적성 평가 (Evaluation of the Wear Comfort of Outdoorwear by Skin Wettedness Analyses)

  • 정정림;김희은
    • 한국의류산업학회지
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    • 제11권6호
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    • pp.947-952
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    • 2009
  • The purpose of this study is to analyze skin wettedness($w$) used as the rate index of thermal comfort, and to evaluate the wear comfort of outdoorwear. Skin wettedness is widely used to express the degree of thermal comfort. If skin wettedness exceeds a certain threshold, the body feels damp and discomfort. An experiment which consisted of rest(30 min), exercise(30 min) and recovery(20 min) periods was administered in a climate chamber with 10 healthy male participants. Two kinds of outdoorwears made of 100% cotton fabrics (Control) and specially engineered fabrics having feature of quick sweat absorbency and high speed drying fabric (Functional) were evaluated in the experiment. The condition of climate chamber was controlled according to the thermal insulation of 4 kinds of experimental ensembles(E1~E4). Total sweat loss, sweat loss absorbed into clothing and skin temperature were measured. Skin wettedness was calculated from the ratio of evaporative rate to the maximal evaporative capacity. Skin wettedness of 'Functional' was lower than 'Control' in the 3 kinds of ensembles(E1, E2, E4) because the materials of 'Functional' were composed of quick sweat absorbency and high speed drying fabrics, water vapour permeability and waterproof fabrics.

쇼핑가치, 긍정적 감정 및 구매압박감이 의류제품의 e-충동구매에 미치는 영향 (Effects of Shopping Value, Positive Emotion and Urge to Buy Impulsively on E-impulse Buying for Apparel Products)

  • 강은미;유정;박은주
    • 한국의류학회지
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    • 제38권1호
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    • pp.87-96
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    • 2014
  • E-shopping is traditional method to purchase products in a modern society. Fashion products are one of the most popular product categories sold and impulsively bought online. This study examined the causal relationship of shopping value, positive emotion, urge to buy impulsively, and e-impulse buying in the context of shopping for apparel products. A self-administered questionnaire developed from the literature was administered in class to 501 female college students in Busan. AMOS 21.0 estimated the structural equation model of e-impulse buying using a correlation matrix with a maximum likelihood. The analysis of the data supported most of the predictions. The results suggested that consumer shopping values (hedonic shopping value and utilitarian shopping value) had a positive effect on positive emotion; in addition, positive emotion urge to buy impulsively directly affected the e-impulse buying of apparel products. In the structural model, e-impulse buying of consumers can be predicted by the attitudinal component (e.g., shopping values), emotional factors (e.g., enthusiastic or proud), and the urge to buy impulsively felt by young consumers. There are implications that both positive emotion and impulsive buying are important predictors for the e-impulse buying of apparel products by consumers. Moreover, the urge to buy impulsively was an important mediator to determine the e-impulse buying of apparel products. This study provides insight to retailers and researchers to understand the structural relationship of consumer characteristics and the e-impulse buying of apparel products.

의류브랜드 소비자의 고객관계관리 경험에 관한 탐색적 연구 - 남성복, 여성복, 캐주얼, 스포츠의류 소비자의 비교를 중심으로 - (A Qualitative Research about the CRM Experiences of Apparel Brand Customers)

  • 고은주;이주연;윤혜림
    • 대한가정학회지
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    • 제44권5호
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    • pp.21-33
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    • 2006
  • The purpose of this study were 1) to analyze customer relationship management(CRM) based on the online customer experiences by product types (i.e., men's, women's, casual, sports wear), 2) to analyze CRM based on the off-line customer experiences by product type, and 3) to examine customer purchase behavior of fashion products and internet usage behavior by product types. Survey and 1:1 interview were conducted from January 13th to May 16th, 2005. Six consumers from each brand (i.e., 3 loyal customers and 3 general customers) in a total of 24 customers were selected from each product type. For the data analysis, content analysis and descriptive statistics (i.e. frequency) were used. Among the key study findings first, as a result of the on-line CRM experience, the customers of men's wear preferred receiving customized information through e-mail or SMS service. The customers of sports wear preferred receiving a different level of information and participating in customized product service. Second, as a result of the off-line CRM experience, the customers of men's wear need to be encouraged to join a membership at a sales encounter and the customers of women's wear preferred receiving quick information of new products and participating in a design development planning of the merchandising process. Third, the purchasing behavior of the customers of women's wear are influenced mostly by the salesperson and the store atmosphere when they purchase clothes and the customers of men's wear are price-sensitive. The results of this study can be used when fashion brands perform strategic planning and decision making on CRM.

의복 개선 설계의 비용 대비 인간공학적 효과 분석: 방연복의 평가 및 최적 설계 도출 (Cost-effectiveness Analysis for Clothing Design Improvement Using Ergonomic Methods: Evaluation of Flame-proof Clothing and Design Optimization)

  • 조자영;정정림;연수민;장준호;유희천;김희은
    • 대한인간공학회지
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    • 제27권4호
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    • pp.45-58
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    • 2008
  • Ergonomic techniques have been required to analyze the effectiveness of functional clothing design improvement in a systematic and analytic manner. The goals of the present study are to: (1) comprehensively and analytically examine the effectiveness of clothing improvement by using the relationship analysis between clothing design components (D) and ergonomic evaluation measures (E) and (2) prove the usefulness of cost-effectiveness analysis for clothing design optimization. The cost effectiveness analysis is comprised of the preliminary evaluation based on expertise and the in-depth evaluation where the D-E relationship analysis is applied. As a result of the cost effectiveness analysis applied to flame-proof clothing, an optimal design was identified by analyzing costs and qualitative/quantitative effects. In the preliminary evaluation, the expected effectiveness of each design alternative on wear efficiency and wear comfort was estimated. In the in-depth evaluation, however, the effectiveness of each design alternative was analyzed by quantitative evaluation in a wearing test using a questionnaire prepared based on the D-E relationship analysis. It was concluded that the D-E relationship analysis and the cost-effectiveness analysis are useful for comprehensive evaluation and optimization of functional clothing design.

20대 초반의 남성을 위한 다양한 팬츠 패턴 제안 및 착용평가 (A Study on the Development of Patterns for Pants for Men in their Early 20s and Evaluation of Subjective Wear Sensation)

  • 정연희
    • 한국의류학회지
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    • 제35권3호
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    • pp.312-324
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    • 2011
  • This investigates the type of pants preferred by Korean men in their 20s through a subjective wear test. Six types of men's pants were developed as experimental garments. The male subjects were university students between the ages of 20 and 24. Subjective wear sensations of the experimental pants were rated using seven Likert scales. A 7-point Likert-type scale was used for the evaluation, with 7 indicating the best fit. As a result, a basic men's sloper for lower body clothing was developed based on SizeKorea 2004 anthropometric measurements surveyed between 2003 and 2004. A basic pattern (A) was manipulated to tight-fit pants (E) and loose-fit pants (D, L, M, and N) by considering the ease at hip level and the style. Among the six pants, pants D and L (4cm ease at hip level) were found to be superior to others in terms of comfort, fitting, and crotch depth. With regard to ease and comfort of the crotch part, pants E and A (0cm ease at hip level) were found to be the least preferred.

한국가사의 상징성에 대한연구 -가사에 나타난 문양을 중심으로- (A Study on the Symbolical Significance in Korean Kasa - Focusing on the embroideries -)

  • 이순덕
    • 한국의류학회지
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    • 제16권2호
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    • pp.189-195
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    • 1992
  • Buddhism as one of alien thoughts has been developed conflicting and fusing with Korean Cultural bases. From these fusion process Korean Kasa (i.e, sacerdotal robe for Buddhist monk) also came into possession of different features from original Kasa which Buddhist Command- ment regulates or Kasa of South Asia which is the birthplace of Buddhism. 1. Original kasa was Pamsukula (i.e., a shabby, abandoned, muddy cloth), which did not permit special ornament or luxurious materal. However, we can find splendid colors, letters and embroideries in Korean Kasa. 2. These phenomenon originated from Three Treasures Faith, that is to say, the faith for three treasures, such as Buddha, Buddhist Commandment and Buddhist monk, which was formed by the fusion of Buddhism and conventional Shamanism. 3. Such letters as 천(Heaven), 왕(God). 영(om) stand for what shaped Guardian Deities protecting buddhist Sanctum. 4. The rmbroideries of three-legged bird, such as rabbit and toad, which symbolyze 일(sun) and 월(moon) stand for what shaped conventional divinities. 5. After Kasa possessing originally practical significance, such as Kasa Charity, was penetrated into Korea, it became the object of faith, possessing symbolical significance in addition.

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중년 여성용 니트 재킷의 생산실태 및 만족도에 관한 연구 (A Study on the Production Condition and Satisfaction with Knitted Jacket for the Middle-aged Women)

  • 최진희;한진이
    • 한국의류학회지
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    • 제29권8호
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    • pp.1068-1078
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    • 2005
  • The purpose of this study was to analyze the production process of 12 domestic companies that manufacture women's knitwear and the degree of satisfaction of the middle-anged women who purchase knitted Jacket. Three hundred questionnaires were distributed and a total of 276 usable data were coded for further statistical analysis including descriptive statistics (frequency and one way- ANOVA test) by using SPSSWIN 10.1. It was found that the price satisfaction of knitted jacket was low because of imported yarn and production methods(i .e., 1inking, sewing, etc.). Therefore, it is necessary to develop that domestic yam and improve production methods. Another finding ot the study demonstrated that the size of knitted jacket was a little tight for the middle-aged women on the circumstance size(i.e., bust, waist, etc.) while majority of the respondents felt that the areas such as sleeve and shoulder seemed a little bit longer than their size. It should be designed in such that the physical characteristics of knitted materials are considered when pattern is made. Clothing companies should make an effort to effort more information about the knitted jacket and develop pattern suitable for the body shape of the middle-aged women.