• Title/Summary/Keyword: e-government research

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E-government Skills Identification and Development: Toward a Staged-Based User-Centric Approach for Developing Countries

  • Khan, Gohar Feroz;Moon, Jung-Hoon;Rhee, Cheul;Rho, Jae-Jeung
    • Asia pacific journal of information systems
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    • v.20 no.1
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    • pp.1-31
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    • 2010
  • One of the prominent challenges of e-government identified in developing countries is low level of ICT literacy and skills of e-government users. For those countries at the nascent stage of e-government development, it is crucial to identify and provide e-skills needed from the demand side. However, prior research has mostly focused on the supply side of e-skills, ignoring the consumption side of e-skills. In addition, no user centric approach for e-skills identification and development for e-service consumption, with respect to the stages of e-government development, have been proposed and validated. The purpose of this article is thus to: 1) Identify skills required for e-services utilization by all participants-citizens, public, and private sector employees-involved in G2C, G2B, and G2E e-government relationships respectively; assuming they are consumers of e-government and to 2) Propose and validate an user-centric approach for e-skills identification and development based on stages of e-government utilizing the Delphi method. As a result of the study, a comprehensive list of e-skills (N = 81) was generated. We found that e-skills required for e-service consumption are not merely technical; they include a wide variety of related skills that can be applied to enhancing e-skills. Therefore, the findings can serve as a standard curriculum for training and educating both citizens and government employees in developing countries. Moreover, the findings of this research may also facilitate international organizations in indentifying and measuring citizens' readiness for e-government in terms of e-skills.

E-Governmentfor Efficient Governance: Instructive Cooperation of the Republic of Belarus and the Republic of Korea in the Sphere of e-Government

  • Tchouechov, Viktor I.;Zhmakina, Tatiana V.
    • Korea Multimedia Society
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    • v.22 no.1
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    • pp.26-33
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    • 2018
  • The transformation of the processes of governance using the Information and Communication Technologies is aimed at bringing in faster and transparent service delivery, accountability, information sharing and people participation in the decision-making and government processes. The implementation of e-Government requires a comprehensive strategy that is not only sensitive to existing political and economic conditions and realities but is also benchmarked on global best practices. The article reviews the handbook E-Government and Governance Efficiency that provides an insight to research that is being undertaken in the e-Government area, gives an in-depth understanding of critical issues involved in e-Government, and provides expert opinion and recommendations for the Republic of Belarus to augment its potential. It studies the Korean experience on e-Government with special focus on such concepts as e-Government benchmarking, mGovernment, Smart Government and u-Government.

A Study on Security of E-Government Service Based on Web Service (웹 서비스 기반의 전자정부 서비스 보안에 관한 연구)

  • Lee Eun-Seon;Yang Jin-Seok;Lim Jung-Muk;Moon Ki-Young;Lee Jae-Seung;Chung Tai-Myoung
    • The KIPS Transactions:PartC
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    • v.12C no.3 s.99
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    • pp.347-360
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    • 2005
  • E-Government service is national project that is necessary for international competitiveness, openness of government and effectiveness of governmental work process. E-Government security is very important because it treats data has relatively high sensitivity. But, until now, the development point of E-Government service has been limited to only it's contents and infrastructure based on web without consideration of E-Government security. Lately research for E-Government security has been studied by some advanced country of E-Government service, but it is insufficient. To construct E-Government security based on web Infra, first of all, analysis of web service security technology is needed to precede. And then research for appling the technology to E-Government service are required. We propose secure E-Government service scenario with web service security technology based on development stages of E-Government service. We also suggest overall view and secure scenario of E-Government service in Integrated Computing Environment.

Isolation frequency and antimicrobial resistance of Escherichia coli & Enterococcus spp. isolated from beef & pork on sale in Seoul, Korea (서울지역에서 유통 중인 쇠고기와 돼지고기로부터 분리된 대장균과 장구균의 분리율 및 항생제 내성)

  • Kim, Ju-Young;Park, Mi-Ae;Kim, Jee-Eun;Chae, Hee-Sun;Park, Yeon-Jae;Son, Jang-Won;Yang, Yun-Mo;Choi, Tae-Seok;Lee, Ju-Hyung
    • Korean Journal of Veterinary Service
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    • v.36 no.2
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    • pp.111-119
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    • 2013
  • The aim of this study was to investigate the isolation frequency and antimicrobial resistance of Escherichia coli (E. coli) and Enterococcus spp. from domestic beef and pork on sale in Seoul, Korea. A total of 106 (10.4%) E. coli and 114 (11.2%) Enterococcus spp. from 635 domestic beef and 381 pork samples were isolated and examined for susceptibility to 15 and 11 antimicrobial agents, respectively. The most frequent antimicrobial resistance observed in E. coli isolates was to ampicillin (38.6%), followed by streptocmycin (34.9%) and tetracycline (32.0%). The most frequent antimicrobial resistance in E. faecium isolates was to erythromycin (53.8%) and rifampin (46.1%), and in E. faecalis isolates was to tetracycline (55.7%) and rifampin (55.0%). Among the isolates, multi-drug resistant (MDR) E. coli and Enterococcus spp. strains showing resistances to more than two antimicrobial agents tested were 10.4% and 11.2%, respectively. As a result, appropriate protocols for antimicrobial agents and strategies to reduce antimicrobial resistance will be needed in future.

e-Government Research Trend in Korea: A Meta Study (한국의 전자정부 연구동향 분석 - 국내 학술지 게재 논문을 중심으로 -)

  • Lee, Young Joo;Kang, Kyung Hee;Shin, Jae Woo;Lee, Choong C.
    • Informatization Policy
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    • v.17 no.3
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    • pp.36-56
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    • 2010
  • The number of studies on e-government has increased rapidly in South Korea while the government has implemented world-class e-government. However, there has been little effort to assess the achievements and limitations of e-government studies up to the present. This article analyzes 146 research papers from 43 academic journals by using the meta-analysis method. Our analysis focuses on the papers' perspectives and topics, methodologies and methods, and use of theories. Comparisons to similar foreign studies are also conducted. Our finding shows that there have been substantial improvements and practical contributions of e-government research, mainly in Public Administration and Information Systems literature. Some recommendations are suggested on ways to strengthen e-government research: a multi-disciplinary approach, the rigor and diversity of research methods, theory building, salience, and plasticity.

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Analysis on E-Participation Research Trend in Korea (전자참여 연구동향 분석)

  • Chung, Soyoon;Yu, Pyeong Jun
    • Informatization Policy
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    • v.21 no.2
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    • pp.3-23
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    • 2014
  • The purpose of this research is to analyze research trend of e-participation in Korea which is highly recognized today. Sixty research papers on e-participation published from 2001 to 2013 are analyzed for this research. Main ideas and contents of each paper are reviewed and research subjects and methods of overall papers are analyzed. Mostly, actual state and promotion of e-participation is studied through the analysis of local government web sites, and other specific subjects on e-participation are also studied. Currently, research on e-participation is rather shrinking, and therefore, it is necessary to suggest valid ways to promote e-participation through research on influencing factors to e-participation and e-participation in central government.

Taxpayer Behavior in Using E-Vehicle in Indonesia

  • Evi Zubaidah;Achmad Nurmandi;Ulung Pribadi;Mega Hidyati
    • Asia pacific journal of information systems
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    • v.31 no.3
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    • pp.378-391
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    • 2021
  • The low use of e-vehicles in Yogyakarta City and Pekanbaru City is an essential issue for local governments to maximize e-government policies in both regions. The purpose of this research is to analyze people's attitudes and factors influencing the community of e-Samsat (e-Vehicle tax) users in developing the UMEGA theory, namely technology and government trust. This is a quantitative research based on the philosophy of positivism, which is used to examine populations and individual samples. Data were collected using research instruments and quantitatively analyzed. Furthermore, the hypothesis of the obtained data was tested using SEM-PLS. The results showed that social influence does not affect attitudes of e-Samsat (e-Vehicle tax) users. Furthermore, the study showed that the development of umega theory by adding variables of trust in technology and government affects people's behavior in using e-Samsat services.

A Study on Relations Between Trust in e-Government and Trust in Government - Focused on the Factors of Truster and Trustee - (전자정부 신뢰와 정부신뢰의 영향관계에 관한 연구 - 신뢰주체 및 신뢰대상 요인을 중심으로 -)

  • Lee, Sun Joong
    • Informatization Policy
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    • v.18 no.2
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    • pp.49-71
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    • 2011
  • This study aims at finding what factors influence trust in e-government and how trust in e-government and satisfaction with e-government services affect trust in government. Despite of the importance of trust in e-government, there has not been sufficient research. Giving light on the factors of affecting trust in e-government is of academic significance. Therefore, the purpose of this study is to explore the nature, driving forces and consequences of citizens'trust in e-government and in government. The empirical results indicated that temporal embeddedness, network embeddedness, information provision quality, information security quality and e-participation quality affect satisfaction with e-government services and trust in e-government. Also, satisfaction with e-government services and trust in e-government influence trust in government, and satisfaction with e-government services affect trust in e-government.

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Structuration of e-Government Systems Assimilation: A Comprehensive Framework Development and Case

  • Hossain, Md. Dulal;Moon, Jung-Hoon;Kim, Jin-Ki;Rhee, Cheul
    • Asia pacific journal of information systems
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    • v.21 no.3
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    • pp.19-49
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    • 2011
  • The multifarious array of benefits to the e-Government systems research, from evaluative frameworks and conceptual models to guidelines for initiatives, adoption, and assimilation, evidences the requirement, both from the researcher's and the practitioner's standpoint, of sound theoretical foundations that can be applied directly in practice. Grounded upon structuration theory, this paper proposes a framework for e-Government systems assimilation through the structuration of its organizational factors. Upon this proposition, we map the factors of e-Government systems assimilation with the organizational meta-structures of signification, domination and legitimization. The framework is then tested for the case of one particular e-Government systems of Korean government. The juxtaposition of the theoretical position and the practical findings leads us to isolate the organizational, technological, and inter-organizational factors that shape the meta-structures for the assimilation of e-Government systems. This framework offers interesting possibilities to researchers in exploring the relationships and insights into the complex interactions that shape the relationships among government, people and technology. Thus, the paper's contribution lies on three axes: first, the furthering of a theoretical perspective of e-Government systems assimilation; second, a detailed exposition of the structuration theory and an illustration of its application to the issues of e-Government systems assimilation in the organizational context; and finally, developed framework through the isolation of a usable set of theoretically grounded factors affecting e-Government systems assimilation that can be applied in future research and practice.

Cost-Benefit Analysis of E-Government: Australia

  • Yoon, Joseph;Moon, Yong-Eun
    • Journal of Digital Convergence
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    • v.3 no.2
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    • pp.73-116
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    • 2005
  • When people contact the government they can use a variety of channels. That is, they go in person to an office, use a telephone service, access information via the Internet, send a letter, or use a third party. Since the Australian Government first recognised the potential of online technology to improve service delivery in its 1997 Investing for Growth statement, it has articulated its policies and strategies for e-government in a number of papers. E-government involves government agencies delivering better programs and services online through the use of new information and communication technologies. The policy papers included Government Online-The Commonwealth's Strategy, launched in April 2000, and a new framework for e-government, Better Services. Better Government, launched in November 2002. Most recently, the Government released Australia's Strategic Framework for the Information Economy in July 2004. These papers outlined the broad directions and priorities for the future of e-government in Australia, and sought to maintain the momentum of agencies' actions under Government Online. One of its key objectives was for agencies to achieve greater efficiency in providing services and a return on their investments in ICT (Information and Communication Technology)-based service delivery. They also stated that investing in e-government should deliver tangible returns, whether they take the form of cost reductions, increased efficiency and productivity, or improved services to business and the broader community Implementation of the Government policy has led to considerable agency investment in ICT-based service delivery. However government policy also requires managers to ensure that program and service delivery is efficient and effective. Efficient and effective use of ICT has the potential to improve service delivery and to make financial savings. This paper outlines how people are using the channels to contact the government in Australia. It also examines the level of satisfaction they have with those services and their preferences and expectations. In addition, this paper aims at identifying the methods used by Australian Government to measure the efficiency and effectiveness of their delivery of services, and at assessing the adequacy of these methods.

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