• 제목/요약/키워드: e-consumer behavior

검색결과 218건 처리시간 0.028초

An Estimate of the Mediation Effect of Risk Tolerance among Marital Status, Gender, and Investing Behavior

  • Heo, Wookjae;Grable, John E.;Nobre, Liana;Ruiz-Menjivar, Jorge
    • International Journal of Human Ecology
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    • 제17권1호
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    • pp.1-14
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    • 2016
  • This paper presents a series of path models that were developed to test whether financial risk tolerance mediates the association between the following four variables and investing behavior: (a) male and married, (b) female and married, (c) male and single, or (d) female and single. Data for this study were obtained from a proprietary consumer survey of risk-tolerance attitudes. Four path models were developed to test relationships among the variables in 2008, 2009, 2010, and 2011. These years were chosen to represent the depth and recovery periods in the Great Recession. The total number of respondents was 29,641. Findings showed that financial risk tolerance was positively associated with risky investing behavior (i.e., equity ownership) in each of the four periods. The associations among the gender-marital status variables and investing behavior were mixed; however, findings did indicate that risk tolerance mediates these relationships by sometimes amplifying and occasionally attenuating risky behavior. Based on the findings, implications and limitation are presented.

옴니채널 리테일링에서 패션 제품 소비자의 인식 및 행동 특성 탐구 (A Study on the Consumers' Perceptions and Behavioral Characteristics toward Fashion Products in Omni-channel Retailing)

  • 김윤정;이유리
    • 한국의류학회지
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    • 제41권1호
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    • pp.170-183
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    • 2017
  • The rapid growth of digital consumption has significantly changed the shopping behavior of consumers. The consumption paradigm is changing; subsequently, an omni-channel has been introduced that empowers consumers to interact with firms through a myriad of touch points in multiple channels. This study is to understand the perceptions and behavioral characteristics of consumers in the purchase process (e.g., information search and purchase phase). A qualitative method was adopted for this study and data were collected through semi-structured in-depth interviews with 15 omni-channel consumers. The results of this study were as follows. At the information search stage, consistency was the most important consideration for consumers who also wanted to retain channel-specific benefits. Consumers also searched for differentiated information among distribution channels. At the purchase stage, participants choose a shopping channel according to shopping values. They utilized newly introduced services (e.g., "online purchase, offline pick-up", FinTech) that combine retail channels. Our findings provide significance in managing omni-channel services. First, it is recommended that fashion retailers provide seamlessly integrated experience to consumer and adopt a consumer-centered channel choice strategy. Second, fashion retailers must maintain a constant attitude toward shopping experience to fashion, such as shopping enjoyment and exclusiveness.

e스포츠 관람만족에 영향을 미치는 요인 연구 - LoL을 중심으로 (Factors Affecting eSports Audience Satisfaction - The case of League of Legends)

  • 이지영;안재웅;이상우
    • 한국게임학회 논문지
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    • 제14권3호
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    • pp.35-46
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    • 2014
  • e스포츠의 등장으로 인해 게임은 소수의 문화에서 대중적인 문화로 발돋움했다. 또한 게임, 콘텐츠, 방송, IT 등 관련산업의 발전에 긍정적인 영향을 미쳤다. e스포츠 산업의 지속적인 활성화를 위해서는 e스포츠 소비자와 소비행동에 대한 연구가 필수적이나, e스포츠를 관람하는 소비자의 심리적인 측면에 대한 연구는 아직 미흡한 상황이다. 본 연구에서는 스타크래프트에 이어 e스포츠의 새로운 장을 연 League of Legends(LoL)의 관람자를 대상으로 이들이 LoL 경기를 관람하는 동기를 밝히고, 이렇게 밝힌 관람동기와 관람만족 간의 관계를 밝혀보고자 한다. 본 연구는 e스포츠 관람동기 연구의 기초가 되고, 향후 게임 관련 업계에서 e스포츠 관람을 촉진시키기 위한 효과적인 마케팅 전략을 수립하는 토대가 될 것으로 기대된다.

Development of User Subscription Services in E-Commerce: Effects on Consumer Behavior

  • Irina Gladilina;Gennady Degtev;Evgeniy Kochetkov;Elena Tretyak;Diana Stepanova;Lyailya Mutaliyeva
    • International Journal of Computer Science & Network Security
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    • 제23권11호
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    • pp.53-58
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    • 2023
  • The trend of satisfying consumer needs (payment for mobile communication, music services, cab ordering, banking products, and food delivery) on a unified online platform has shaped a digital ecosystem, an instrument creating a unified space of economic interaction. Representatives of e-commerce are major stakeholders in the development of such tools. In particular, subscription services (multiservice subscriptions) allow users to create their own ecosystems based on their personal preferences. The rate of subscription service use is growing around the world, yet understanding of the peculiarities of development of this e-commerce sphere is limited due to insufficient research.The study aims to determine the motives and barriers to the use of subscription services (multiservice subscriptions) by consumers and their relationship with consumer characteristics.Proceeding from an online survey of 200 users, the study determines the relationship between the gender and income of consumers and their use of subscription services, motives and motivators for using subscription services, and barriers to the choice of a particular subscription service. The obtained results may serve as a basis for managerial decisions in e-commerce and for improving the effectiveness of marketing solutions.

인터넷상에서의 소비자 구매 행동 분석과 이에 따른 인터넷 광고 효과에 관한 연구 (A Study on analysis of consumer' purchasing behavior within Internet and effects of Internet Ad.)

  • 전규림
    • 정보학연구
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    • 제3권3호
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    • pp.67-76
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    • 2000
  • 인터넷 이용자는 Off-Line에서만 중요한 Target market이 되는 것은 아니다. 전자상거래의 활성화와 함께 인터넷 이용자는 On-Line상에서 핵심 Target market가 되었다. 따라서 이들의 구매성향을 정확히 분석하여 최적의 마케팅 기법을 개발하는 것이 기업의 당면과제로 떠올랐다. 본 연구에서는 친구통계학적 방법을 사용하여 인터넷 이용자의 구매행동을 분석하고, 이에 따른 최적의 인터넷 광고를 어떻게 행할 수 있는가 하는 것에 관하여 고찰해 보았다. .

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라이브 스트리밍 전자 상거래에서 소비자 신뢰에 영향을 미치는 요인에 관한 연구 (Research on factors influencing consumer trust in livestreaming e-commerce)

  • 려효영;심재연
    • 산업진흥연구
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    • 제8권3호
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    • pp.181-199
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    • 2023
  • 전자상거래는 전통적인 그래픽 및 텍스트 형식에서 짧은 동영상 및 라이브스트리밍 형식으로 업그레이드되고 있다. 라이브 전자상거래는 정보전달 및 상품전시의 내용과 형식을 풍부하게 하고 소비자의 쇼핑경험을 향상시키며 점차 새로운 소비패턴이 되고 있다. 그러나 생방송 전자상거래의 발전에는 허위선전, 위조상품, 각종 부정적인 사건 등으로 라이브스트리밍 전자상거래에 대한 소비자의 신뢰도에 심각한 영향을 미치고 있다. 신뢰는 라이브스트리밍 전자상거래의 핵심 경쟁요소이다. 본 논문에서는 신뢰이론에 대한 선행연구를 기반으로 라이브커머스의 "사람, 상품, 장면" 특성 요소를 결합하여 라이브커머스의 신뢰도 모형을 구축하고 가설을 세웠다. 설문조사를 통한 데이터 수집, 라이브커머스의 특성, 쇼호스트 특성, 브랜드 이미지, 제품 정보, 플랫폼 평판, 라이브 상황 및 신뢰성 경향 등의 요인이 소비자 신뢰도에 높은 긍정적인 영향을 미친다는 것을 증명하였다. 연구결과로 매장특성지표를 구축하고, 바람직한 쇼호스트의 특성을 창출하며, 제품브랜드를 구축하고 선택하고, 제품정보를 유지하며, 특성에 적합한 라이브 플랫폼을 선택하고, 라이브 상황에 적절한 컨텐츠를 창출하는 등을 제언하였다.

Visual Perception Experiment Study on the Brand Effect - Comparison of Domestic and Imported Car Brand -

  • Im, Hajin;Kim, Chiyoung;Kim, Soojung;Yu, Sooyeon;Kwon, Mahnwoo
    • 한국멀티미디어학회논문지
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    • 제24권1호
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    • pp.146-154
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    • 2021
  • Conspicuous consumption is often investigated in Korea and consumers purchase a product to publicly display economic power or social status. The existing studies argue that brand loyalty and luxury brand preferences escalate conspicuous consumption, and it is important to identify different visual perception to understand irrational consumers' behavior. Car emblem as brands' visual identity represents the brand's image, mission and message. Irrational consumers thus are expected have different visual perception to the emblem or logo. To understand the impact of irrational consumer behavior on visual perception, this study explored how brand loyalty and luxury brand preferences impact on the visual perception of car emblems between Korean domestic brand and imported brand. This study used eye tracking technology to measure the respondents' attention on an emblem of the cars. Eye tracking tools analyze fixations and measure the attention on a specific area of interests (AOI). This study explored the maintaining time and frequency on AOI, as well as explored the size of pupil to identify the respondents' attention on the AOI. In this experiment, the logos of domestic cars (i.e., Hyundai and Kia) and foreign cars (i.e., Mercedes-Benz and BMW) were swapped to see how irrational consumer behavior impact on visual perception of car emblem.

Analysis of online food purchasing behavior: a study of Sri Lankan consumers

  • Piyumi Wijesinghe;Shashika D. Rathnayaka;Niranga Bandara;Jung Min Heo;Dinesh D. Jayasena
    • 농업과학연구
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    • 제50권4호
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    • pp.927-940
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    • 2023
  • Online shopping has been undergoing significant developments in the South Asian region in the last decade. Using a representative sample of Sri Lankan consumers, this study explored online food purchasing behavior in Sri Lanka, a developing nation and island in South Asia. Data were collected from 562 respondents from all nine provinces in Sri Lanka using an online survey. Consumer attitudes were evaluated using factor analysis, and factor scores were added as explanatory variables to the final model. An ordered logistic regression model was used to examine the impact of consumer demographics, economic variables, and consumer attitudes on online food purchases. Online food purchasing intensity was categorized into four groups that suited ordinal rankings: zero for never, low for rarely, medium for occasionally, and high for regularly. Results indicated that age, income, education, and living in urban areas affect the online food purchasing behavior of Sri Lankan consumers. In addition, trust, convenience, and attitudes toward price were powerful drivers of online food purchasing. The findings have a number of significant managerial ramifications for creating strategies to promote online food purchases in developing South Asian nations like Sri Lanka. Moreover, promoting online shopping could be a potential solution for traffic congestion, ultimately helping to mitigate the negative externalities associated with it, such as carbon emissions and air pollution.

지속가능 패션제품에 대한 소비자의 구매의도 및 구매행동 영향요인에 관한 연구: E-TPB(확장된 계획행동이론)를 바탕으로 (A Study on the Factors Influencing of Consumers' Purchase Intention and Purchase Behavior for Sustainable Fashion Products: Based on Expanded Theory of Planned Behavior)

  • 정다운;김영삼
    • 패션비즈니스
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    • 제26권5호
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    • pp.105-121
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    • 2022
  • To improve the discrepancy between consumer attitude and actual consumption behavior despite the expansion of consumer perception of sustainable fashion, this study attempted to identify the factors influencing the purchase intention and behavior of sustainable fashion consumers. The extended theory of planned behavior, which adds prior knowledge and consumer inertia, was used to predict purchase intention and factors affecting purchase behavior for sustainable fashion, and to verify the influence of knowledge and inertia on consumers' attitudes, subjective norms, and perceived behavioral control. The results of this study were derived from SPSS and AMOS statistical analysis based on response data of 323 domestic male and female consumers, 20 years or older with experience in sustainable fashion consumption. The results showed that consumers' prior knowledge and inertia about sustainable fashion have a significant influence on their attitude toward sustainable fashion consumption, subjective norms, and perceived behavioral control. Implications were derived based on this quantitative verification. The higher the level of consumers' knowledge of sustainable fashion, the greater the impact on attitude, subjective norms, and perceived behavioral control, but inertia decreases the impact. Therefore, to grow consumers' knowledge, not only a shopping environment should be established but also inertia should be suppressed as much as possible through sustainable fashion marketing activities.

Impact of COVID-19 on Entrepreneurship and Consumer Behaviour: A Case Study in Saudi Arabia

  • ALESSA, Adlah A.;ALOTAIBIE, Taghreed M.;ELMOEZ, Zaabi;ALHAMAD, Haton E.
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.201-210
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    • 2021
  • COVID-19 presented the world with a severe loss of life and impact, which has no geographical bounds or expected time to when its effects will subside. It has affected countries across the globe, disrupting economic levels and businesses in every industry while also altering individuals' everyday lives. The current research aims to examine the impact of coronavirus pandemic on entrepreneur's business activities and their perceptions on the difference in consumer behavior during this time. The findings reveal the pandemic negatively impacted business productivity and profits, forcing many businesses to physically close permanently. Surprisingly, female entrepreneurs do not perceive a change in consumer behavior compared to pre-COVID-19 times. Interestingly, the results indicate there is a negative impact on employees' efficiency to conduct work in which almost no research has conveyed such a finding. For this purpose, a survey was conducted with 445 responses from male and female entrepreneurs in the capital city of Riyadh, Saudi Arabia, using a simple random sample over the period of four months. Ultimately, this research will help entrepreneurs gain more knowledge and a deeper understanding of this new environment necessary to undertaking certain measures and adaptability in order to sustain their businesses during unprecedented times.