• Title/Summary/Keyword: deep acting

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The Relationship between Physical Discomfort, Burnout, Depression, Social Supports and Emotional Labor of Clinical Nurses in Korea (임상간호사의 감정노동 실태와 신체적 증상, 소진, 우울 및 사회적 지지와의 관계)

  • Yom, Young-Hee;Son, Heesook;Lee, Hyunsook Zin;Kim, Myung Ae
    • Journal of Korean Clinical Nursing Research
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    • v.23 no.2
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    • pp.222-235
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    • 2017
  • Purpose: The purpose of this study was to investigate the reality, status of clinical nurses' emotional labor and the relationship with physical discomfort, burnout, depression and social support. Methods: A thousand three hundred sixteen clinical nurses from 42 hospitals nationwide participated in this study. Questionnaires were developed for evaluating the reality and status of emotional labor of clinical nurses after interviewing focus groups and reviewing literatures. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient. Results: Ninety eight percent of nurses had answered having emotional labor and they experienced 82 times per year, 9.6 times during last a month which means they experience it every other day. The one who provoke emotional labor were patients, guardians, physicians, supervisor, and colleagues in sequence. Eighty percent of nurses had intention to leave their jobs after experiencing emotional labor. They were doing more surface acting than deep acting of emotional labor. Conclusion: Clinical nurses in Korea experienced excessively high level of emotional labor and delayed responding to clients' requests due to lack of time for caring each patient was revealed as one of the main causes of emotional labor.

The Effect of Emotional Labor by Social Workers with Case Management of Customer Orientation: Focused on the Moderating Effect of Emotional Intelligence and LMX (사례관리 사회복지사의 감정노동이 고객지향성에 미치는 영향에 관한 연구: 감성지능과 리더-구성원 교환관계의 조절효과를 중심으로)

  • Park, Jung-Ryong
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.293-307
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    • 2019
  • The poor welfare level of social workers is a big social problem in direct proportion to the ongoing need for social welfare service. In particular, the emotional work of social workers is a serious situation. This Study examines the effect of emotional labor(EL) on customer orientation(CO) of social workers with case management. Also this paper investigates the moderating effect of emotional intelligence(EI) and leader-member exchange(LMX). The major results from the study are as follow: First, we found that surface acting(SA) of EL had a negative impact on CO and deep acting(DA) of EL had a positive impact on CO. Second, EI showed a moderating effect on the correlation between SA of EL and CO. Also, EI had the moderating effect that weakening the negative impact of SA on CO. Third, LMX showed a moderating effect on the correlation between DA of EL and CO. Also, LMX had the moderating effect that strengthening the positive impact of DA on CO. In particular, this study presented with implications for future research, limitations of this study.

Relationship among Emotional Labor, Emotional Leadership and Burnout in Emergency Room Nurses - Comparison of employee-focused emotional labor and job-focused emotional labor - (응급실 간호사의 감정노동과 감성리더십, 소진의 관계 -직원중심 감정노동과 직무중심 감정노동 비교-)

  • Eo, Yong-Sook;Kim, Myo-Sung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.9
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    • pp.136-145
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    • 2017
  • This study aimed to identify the relationship among employee-focused and job-focused emotional labor, emotional leadership, and burnout among emergency room nurses. Data were collected from 168 emergency nurses working at general hospitals in one metropolitan city and analyzed by descriptive statistics, t-test, ANOVA, and Pearson's correlation coefficient using the SPSS/WIN program. According to the results, the mean scores of the employee-focused emotional labor scale were 3.51 points for superficial acting and 3.26 for deep acting. The mean score of the job-focused scale was 3.73 for frequency of emotional surface, 3.36 for duration of interpersonal interactions, and 3.46 for variety of emotional expressions. The mean score of the emotional leadership scale was 3.57, and the mean scores of the burnout were 4.59 for emotional exhaustion, 4.13 for depersonalization, and 3.60 for diminished personal accomplishment. Job-focused emotional labor scores were higher than employee-focused scores. Superficial acting and frequency of interactions in emotional labor were the most frequently performed by emergency nurses. Employee-focused and job-focused emotional labor showed a significantly partial correlation with emotional leadership and burnout. Based on the results, future research needs to develop effective strategies for managing emotional labor and burnout of nurses working in emergency rooms.

Preliminary numerical analysis of controllable prestressed wale system for deep excavation

  • Lee, Chang Il;Kim, Eun Kyum;Park, Jong Sik;Lee, Yong-Joo
    • Geomechanics and Engineering
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    • v.15 no.5
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    • pp.1061-1070
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    • 2018
  • The main purpose of retaining wall methods for deep excavation is to keep the construction site safe from the earth pressure acting on the backfill during the construction period. Currently used retaining wall methods include the common strut method, anchor method, slurry wall method, and raker method. However, these methods have drawbacks such as reduced workspace and intrusion into private property, and thus, efforts are being made to improve them. The most advanced retaining wall method is the prestressed wale system, so far, in which a load corresponding to the earth pressure is applied to the wale by using the tension of a prestressed (PS) strand wire. This system affords advantages such as providing sufficient workspace by lengthening the strut interval and minimizing intrusion into private properties adjacent to the site. However, this system cannot control the tension of the PS strand wire, and thus, it cannot actively cope with changes in the earth pressure due to excavation. This study conducts a preliminary numerical analysis of the field applicability of the controllable prestressed wale system (CPWS) which can adjust the tension of the PS strand wire. For the analysis, back analysis was conducted through two-dimensional (2D) and three-dimensional (3D) numerical analyses based on the field measurement data of the typical strut method, and then, the field applicability of CPWS was examined by comparing the lateral deflection of the wall and adjacent ground surface settlements under the same conditions. In addition, the displacement and settlement of the wall were predicted through numerical analysis while the prestress force of CPWS was varied, and the structural stability was analysed through load tests on model specimens.

A Study on the Optimum Shape of Basalt Liner for Inner Wall Protection of Ball Mill (볼밀의 내벽 보호용 현무암 라이너의 최적형상에 관한 연구)

  • Wang, Jee-Seok;Kim, Jong-Do;Yoon, Hee-Jong
    • Journal of Advanced Marine Engineering and Technology
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    • v.31 no.6
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    • pp.753-760
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    • 2007
  • For protection of the cylinder wall of the ball mill for grinding raw ore. the inner side of the cylinder is covered with rubber liner. The rubber is easily worn down because the rubber relatively soft compared with raw ore. So the rubber liner in the ball mill cylinder must be replaced almost every year and the cost for replacing rubber liner formidable. In this paper, for reducing or excluding the cost of replacing rubber liner the basalt liner is designed. The basalt materials are generally harder than raw ore and the basalt liner in the ball mill does not wear down and so it can be used almost permanently. The concave surfaces are made on the liner of the ball mill and the liner in the cylinder wall plays also the role of raising the steel balls mixed in the raw ore. The section profiles of the concave surface have an important effect on the performance of the ball mill. The deep concave grooves raise the steel balls to high levels and give the large potential energy to the steel balls impacting to the raw ore. But if the concave grooves are too deep. the steel balls raised too high by the concave grooves fly along the parabolic path and reach to the other side of cylinder wall and so the steel balls do not play the roles of grinding the raw ore. The forces acting to a steel ball in a concave groove of the cylinder liner are also analyzed in this paper. The formulas calculating the height and the impact point of the steel ball are introduced and presented. Based to these formulas, the optimum section profiles of the basalt liner are presented.

Investigation of the Design Wave Forces for Ear-Do Ocean Research Station I: Three Dimensional Hydraulic Model Tests (이어도 종합해양과학기지에 대한 설계파력의 검토 I: 삼차원 수리모형실험)

  • 전인식;심재설;최성진
    • Journal of Korean Society of Coastal and Ocean Engineers
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    • v.12 no.4
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    • pp.157-167
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    • 2000
  • Korea Ocean Research and Development Institute performed the basic design of the Ear-Do Ocean Research Station in 1998. The design wave was taken to be the deep water wave which was obtained through wave hindcasting procedure. Wave forces acting on the structure were calculated by Morison formula utilizing the stream function theory of 5th. order. In the present study, a three dimensional hydraulic model testing was undertaken to investigate the validity of the basic design, measuring wave propagation over the Ear-Do, horizontal wave forces and air gaps. The measured forces were all compared by the corresponding values calculated by SACS program based on th design on the design wave. The results showed that in the three deep water wave directions (SSW, S, SE) the measured wave farces appeared less than the SACS calculated. But in the NNW wave direction, the measured forces generally exceeded the calculated values and showed a peculiar pattern very similar to the case that waves are superimposed by an unidirectional current. It was also found that the measured air gap underneath the structure appeared less than the values taken in the basic design for all wave directions.

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Drift Forces on a Freely-Floating Sphere in Water of Finite Depth(I) -Momentum Theorem Method- (유한수심(有限水深)의 해상(海上)에서 규칙파(規則波)에 놓인 구(球)에 작용(作用)하는 표류력(漂流力)(I) -운동량(運動量) 이론(理論) 방법(方法)-)

  • H.S.,Choi;T.M.,Oh
    • Bulletin of the Society of Naval Architects of Korea
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    • v.20 no.4
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    • pp.33-40
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    • 1983
  • The drift force acting on a freely-floating sphere in water of finite depth is studied within the framework of a linear potential theory. A velocity potential describing fluid motion is determined by distribution pulsating sources and dipoles on the immersed surface of the sphere. Upon knowing values of the potential, hydrodynamic forces are evaluated by integrating pressures over the immersed surface of the sphere. The motion response of the sphere in water of finite depth is obtained by solving the equation of motion. From these results, the drift force on the sphere is evaluated by the momentum theorem, in which a far-field velocity potential is utilized in forms of Kochin function. The drift force coefficient Cdr of a fixed sphere increases monotononically with non-dimensional wave frequency ${\sigma}a$. On the other hand, in freely-floating case, the Cdr has a peak value at ${\sigma}a$ of heave resonance. The magnitude of the drift force coefficient Cdr in the case of finite depth is different form that for deep water, but the general tendency seems to be similar in both cases. It is to note that Cdr is greater than 1.0 when non-dimensional water depth d/a is 1.5 in the case of freely-floating sphere.

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Evaluation of Behaviors on Mooring Line Embedded in Sand Using Centrifuge Test (원심모형실험을 이용한 모래지반에 관입된 계류선 거동 평가)

  • Lee, Hoon Yong;Kim, Surin;Kim, Jaehyun;Kim, Dong-Soo;Choo, Yun Wook;Kwo, Osoon
    • Journal of Ocean Engineering and Technology
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    • v.28 no.1
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    • pp.47-54
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    • 2014
  • When an anchor penetrates and is installed under a seabed, a portion of the mooring line connected to the anchor is also embedded under the seabed. This embedded mooring line affects the capacity of the anchor in two ways. First, the frictional resistance that occurs between the mooring line and the seabed reduces the pulling force acting on the anchor. Second, the embedded part of the mooring line forms a reverse catenary shape due to the bearing resistance of the soil, so that an inclined pulling force is applied to the anchor. To evaluate the mooring line's effect on the capacity of an anchor in sand, centrifuge model tests were performed using two relative sand densities of 76% and 51% while changing the anchor depths. The test results showed that the load is reduced much more in deep and dense sand, and the inclination angle of the load is lower in shallow and loose sand.

The Prediction of the Hydrodynamic Coefficients of Added Mass for Ship in Shallow Waters (천수역 선체 부가질양에 대한 추정 근사식에 관한 연구)

  • 이윤석;김순갑;조익순
    • Journal of the Korean Institute of Navigation
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    • v.24 no.3
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    • pp.123-132
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    • 2000
  • In order to improve the ship maneuverability, It is important to estimate precisely the hydrodynamic coefficients of added mass forces acting on a ship especially in shallow waters, and simple methods for predicting such hydrodynamic forces Is also very desirable. In the previous paper using 3-Dimension potential flow theory, it has been demonstrated that potential calculation is available to estimate added mass coefficients. The present work is aimed at the suggestion of the simplified formulas for predicting the translation and lateral motion of added mass coefficients in shallow water. So, 3-D potential flow theory is also used to calculate the added mass coefficients in deep and shallow waters for Series 60 model which has 5 different kinds of block coefficients (0.6-0.8), SR196 model and T/S HANNARA. After some series computation, simplified formulas for Predicting the added mass force in shallow waters is suggested based on the computation results of Series 60 model. The formulas consist of the combination of principal dimensions and the water depth; d/B, Cb, d/H. The predicted results are compared with the Computation results for SR196 model and T/S HANNARA. The precision of predicted results by simplified formulas are good enough for the practical use. (d/B : draft-Breadth ratio, d/H draft-Water depth ratio, Cb : Block coefficients).

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The Relationship among Self Efficacy, Emotional Labor, Organizational Commitment and Job Satisfaction of Medical Tourism Employees (자기효능감, 감정노동, 조직몰입 및 직무만족의 관계 : 의료관광종사원을 대상으로)

  • Moon, Sang-Ki
    • Korea Journal of Hospital Management
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    • v.23 no.3
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    • pp.39-51
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    • 2018
  • The purpose of this study is to find out the relationship among self-efficacy, emotional labor, organizational commitment and job satisfaction of medical tourism employees. This survey was conducted from March 2 to March 31, 2018 and targeting medical tourism employees who work at hospitals, travel agencies, medical tourism agencies and consulting firms in Seoul. 282 questionnaires were analyzed using SPSS 12.0 and AMOS 18.0. The result of this study is as follows. First, self-efficacy positively influenced on emotional labor and organizational commitment. Second, self-efficacy positively influenced on all job satisfaction factors as like job itself satisfaction, salary/promotion satisfaction and relationship satisfaction. Third, deep acting factor of emotional labor positively influenced on job itself satisfaction and relationship satisfaction. Forth, job itself satisfaction and relationship satisfaction positively influenced on organizational commitment. These research findings can be summarized as follows. Medical tourism employees of hospitals, travel agencies, medical tourism agencies and consulting firms have to be supported greatly to improve their own job competency and job qualifications. Second, medical tourism organizations try to understand the real emotion of medical tourism employees when they are dealing with medical tourists. Third, medical tourism employees have to be recognized their job performance and provided suitable incentives for the results. The findings of this study provide practical implications about strategical human resource management of medical tourism agencies. Moreover, it will be useful for hospitals and government officials to establish a management framework in medical tourism industry.