• Title/Summary/Keyword: customized chatbot

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Development of a customized GPTs-based chatbot for pre-service teacher education and analysis of its educational performance in mathematics (GPTs 기반 예비 교사 교육 맞춤형 챗봇 개발 및 수학교육적 성능 분석)

  • Misun Kwon
    • The Mathematical Education
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    • v.63 no.3
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    • pp.467-484
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    • 2024
  • The rapid advancement of generative AI has ushered in an era where anyone can create and freely utilize personalized chatbots without the need for programming expertise. This study aimed to develop a customized chatbot based on OpenAI's GPTs for the purpose of pre-service teacher education and to analyze its educational performance in mathematics as assessed by educators guiding pre-service teachers. Responses to identical questions from a general-purpose chatbot (ChatGPT), a customized GPTs-based chatbot, and an elementary mathematics education expert were compared. The expert's responses received an average score of 4.52, while the customized GPTs-based chatbot received an average score of 3.73, indicating that the latter's performance did not reach the expert level. However, the customized GPTs-based chatbot's score, which was close to "adequate" on a 5-point scale, suggests its potential educational utility. On the other hand, the general-purpose chatbot, ChatGPT, received a lower average score of 2.86, with feedback indicating that its responses were not systematic and remained at a general level, making it less suitable for use in mathematics education. Despite the proven educational effectiveness of conventional customized chatbots, the time and cost associated with their development have been significant barriers. However, with the advent of GPTs services, anyone can now easily create chatbots tailored to both educators and learners, with responses that achieve a certain level of mathematics educational validity, thereby offering effective utilization across various aspects of mathematics education.

Building and Utilizing a Retrieval-Augmented Generation (RAG) Based Customized Chatbot System for Enterprises (검색증강생성(RAG) 기반 기업 맞춤형 챗봇(Chatbot) 시스템 구축 및 활용)

  • Gwang-Mi Choi
    • The Journal of the Korea institute of electronic communication sciences
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    • v.19 no.6
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    • pp.1281-1292
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    • 2024
  • The purpose of this study is to investigate the use of large-scale language models (LLMs), which have been increasing in recent years, and the market size of RAG (Retrieval Augmented Generation) chatbots specialized for each company is constantly growing. However, the process of learning the necessary materials and creating a service using them is a trial-and-error and time-consuming task, and it requires a lot of burden on the company, such as building a high-performance server. In this paper, we developed a customized chatbot for a company using Google Gemma2 9b, an open source model, and LangChain, a RAG development framework. Jetson Xavier NX was used as a client for safe operation, and GPU server was used as a chatbot server. This paper presents the process of learning using RAG and the process of building the service operation of the learned chatbot as a management system.

Analysis of Factors Affecting Acceptance Attitude of AI Chatbot Consulting Service: Focused on Service Value Mediating Effect (인공지능 챗봇 서비스의 수용태도에 미치는 영향요인 분석 : 서비스 가치 매개효과 중심으로)

  • Kim, Yoon-Gyung
    • The Journal of the Korea Contents Association
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    • v.22 no.2
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    • pp.255-269
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    • 2022
  • In this study, it was necessary to examine consumer acceptance attitudes from an in-depth and multifaceted perspective at a time when the need for chatbot services in various industrial fields is increasing and being activated in earnest. Accordingly, this study conducted a structural equation model to examine not only the structural relationship between ease, usefulness, and playfulness among the main functions of chatbot services and their acceptance attitudes, but also whether there is a mediating effect of service value in the relationship. As a result of the main study of this study, it was identified that the relationship between the ease, usefulness, and playfulness factors, which are the main functional sub-factors of the chatbot service, and their acceptance attitude and service value had a statistically static influence relationship. Based on these research results, the main research conclusions suggest that when companies in various fields provide chatbot services in the future, it is necessary to clearly determine the influencing factors that can affect the chatbot service acceptance attitude and provide these services. Through this, it is expected that the AI chatbot service will strengthen communication with consumers and establish itself as a customized and personalized counseling service.

A Study on the Restaurant Recommendation Service App Based on AI Chatbot Using Personalization Information

  • Kim, Heeyoung;Jung, Sunmi;Ryu, Gihwan
    • International Journal of Advanced Culture Technology
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    • v.8 no.4
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    • pp.263-270
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    • 2020
  • The growth of the mobile app markets has made it popular among people who recommend relevant information about restaurants. The recommendation service app based on AI Chatbot is that it can efficiently manage time and finances by making it easy for restaurant consumers to easily access the information they want anytime, anywhere. Eating out consumers use smartphone applications for finding restaurants, making reservations, and getting reviews and how to use them. In addition, social attention has recently been focused on the research of AI chatbot. The Chatbot is combined with the mobile messenger platform and enabling various services due to the text-type interactive service. It also helps users to find the services and data that they need information tersely. Applying this to restaurant recommendation services will increase the reliability of the information in providing personal information. In this paper, an artificial intelligence chatbot-based smartphone restaurant recommendation app using personalization information is proposed. The recommendation service app utilizes personalization information such as gender, age, interests, occupation, search records, visit records, wish lists, reviews, and real-time location information. Users can get recommendations for restaurants that fir their purpose through chatting using AI chatbot. Furthermore, it is possible to check real-time information about restaurants, make reservations, and write reviews. The proposed app uses a collaborative filtering recommendation system, and users receive information on dining out using artificial intelligence chatbots. Through chatbots, users can receive customized services using personal information while minimizing time and space limitations.

Safety management service using voice chatbot for risks response of field workers (현장 작업자 위험대응을 위한 음성챗봇을 이용한 안전관리 서비스)

  • Yun-Hee Kang;Chang-Su Park;Yong-Hak Lee;Dong-Ho Kim;Eui-Gu Kim;Myung-Ju Kang
    • Journal of Platform Technology
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    • v.11 no.6
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    • pp.79-88
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    • 2023
  • Recently, industrial accidents have continued to increase due to the industrialization, and worker safety management is recognized as essential to reduce losses due to hazardous factors at work places. To manage the safety of workers, it is required to apply customized safety management artificial intelligence technology that takes into account the characteristics of industrial sites, and a service for real-time risk detection and response to workers depending on the situation based on safety accident types and risk analysis for each task and process. The proposed safety management service consists of worker devices to acquire sensor data, edge devices to collect from IoT-based sensors, and a voice chatbot to support workers' disaster response. The voice chatbot plays a major role in interacting with workers at disaster sites to respond to risks. This paper focuses on real-time risk response using an IoT-based system and voice chatbot on a server for work safety according to the worker's situation. A Scenario-based voice chatbot is used to process responses at the edge level to provide safety management services.

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Implementation of a Chatbot Application for Restaurant recommendation using Statistical Word Comparison Method (통계적 단어 대조를 이용한 음식점 추천 챗봇 애플리케이션 구현)

  • Min, Dong-Hee;Lee, Woo-Beom
    • Journal of the Institute of Convergence Signal Processing
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    • v.20 no.1
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    • pp.31-36
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    • 2019
  • A chatbot is an important area of mobile service, which understands informal data of a user as a conversational form and provides a customized service information for user. However, there is still a lack of a service way to fully understand the user's natural language typed query dialogue. Therefore, in this paper, we extract meaningful words, such a region, a food category, and a restaurant name from user's dialogue sentences for recommending a restaurant. and by comparing the extracted words against the contents of the knowledge database that is built from the hashtag for recommending a restaurant in SNS, and provides user target information having statistically much the word-similarity. In order to evaluate the performance of the restaurant recommendation chatbot system implemented in this paper, we measured the accessibility of various user query information by constructing a web-based mobile environment. As a results by comparing a previous similar system, our chabot is reduced by 37.2% and 73.3% with respect to the touch-count and the cutaway-count respectively.

Development and mathematical performance analysis of custom GPTs-Based chatbots (GPTs 기반 문제해결 맞춤형 챗봇 제작 및 수학적 성능 분석)

  • Kwon, Misun
    • Education of Primary School Mathematics
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    • v.27 no.3
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    • pp.303-320
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    • 2024
  • This study presents the development and performance evaluation of a custom GPT-based chatbot tailored to provide solutions following Polya's problem-solving stages. A beta version of the chatbot was initially deployed to assess its mathematical capabilities, followed by iterative error identification and correction, leading to the final version. The completed chatbot demonstrated an accuracy rate of approximately 89.0%, correctly solving an average of 57.8 out of 65 image-based problems from a 6th-grade elementary mathematics textbook, reflecting a 4 percentage point improvement over the beta version. For a subset of 50 problems, where images were not critical for problem resolution, the chatbot achieved an accuracy rate of approximately 91.0%, solving an average of 45.5 problems correctly. Predominant errors included problem recognition issues, particularly with complex or poorly recognizable images, along with concept confusion and comprehension errors. The custom chatbot exhibited superior mathematical performance compared to the general-purpose ChatGPT. Additionally, its solution process can be adapted to various grade levels, facilitating personalized student instruction. The ease of chatbot creation and customization underscores its potential for diverse applications in mathematics education, such as individualized teacher support and personalized student guidance.

The Development of Customized Communication System for the Senior Living Alone (독거노인을 위한 맞춤형 의사소통 시스템의 개발)

  • Kim, Ga-Young;Lee, Hyun-Dong;Kim, Dong-Hyun;Cho, Dae-Soo
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2018.07a
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    • pp.183-184
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    • 2018
  • 우리나라의 노인자살률은 OECD 국가 중에 1위이다. 인위적 고독사인 '자살'의 가장 큰 원인인 우울증을 의사소통을 통해 예방하고자 한다. 본 논문에서는 상황에 따라 독거노인에게 스피커가 먼저 질문하는 형식인 시스템을 제안한다. 음성인식 시스템인 스피커를 활용하여 독거노인의 의사소통을 증대시키고, 질문뿐만이 아니라 식사 여부, 약 복용 여부 관련 일상 알람도 주기 때문에 규칙적인 생활을 하는 데 도움을 준다.

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Customized Recipe Recommendation System Implemented in the form of a Chatbot (챗봇 형태로 구현한 사용자 맞춤형 레시피 추천 시스템)

  • Ahn, Ye-Jin;Cho, Ha-Young;Kang, Shin-Jae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.5
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    • pp.543-550
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    • 2020
  • Interest in food recipe retrieval systems has been increasing recently. Most computer-based recipe retrieval systems are searched by cooking name or ingredient name. Since each recipe provides information in different weighing units, recalculations to the desired amount are necessary and inconvenient. This paper introduces a computer system that addresses these inconveniences. The system is a chatbot system, based on web-based recipe recommendations, for users familiar with the use of messenger conversation systems. After selecting the most popular recipes by their names, and pre-processing to extract only information required for the recipes, the system recommends recipes based on the 100,000 data. Recipes are then searched by the names of food ingredients (included and excluded). Recalculations are performed based on the number of servings entered by the user. A satisfaction rate for the systems' recommendations was 90.5%.

Voice Recognition Chatbot System for an Aging Society: Technology Development and Customized UI/UX Design (고령화 사회를 위한 음성 인식 챗봇 시스템 : 기술 개발과 맞춤형 UI/UX 설계)

  • Yun-Ji Jeong;Min-Seong Yu;Joo-Young Oh;Hyeon-Seok Hwang;Won-Whoi Hun
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.24 no.4
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    • pp.9-14
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    • 2024
  • This study developed a voice recognition chatbot system to address depression and loneliness among the elderly in an aging society. The system utilizes the Whisper model, GPT 2.5, and XTTS2 to provide high-performance voice recognition, natural language processing, and text-to-speech conversion. Users can express their emotions and states and receive appropriate responses, with voice recognition functionality using familiar voices for comfort and reassurance. The UX/UI design considers the cognitive responses, visual impairments, and physical limitations of the smart senior generation, using high contrast colors and readable fonts for enhanced usability. This research is expected to improve the quality of life for the elderly through voice-based interfaces.