• Journal of the Korea Safety Management & Science
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• v.14 no.2
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• pp.159-166
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• 2012

As enterprises, based on the forecast of the customer's demand and collaboration with the suppliers, establish the integrated system directing supply, production, and distribution for the increase of productivity, Thus, this study intends to find the most urgent and critical factors for the improvement of the information system by externalizing factors affecting the operation of information system, suggest the process to improve the relevant functions of information system, and design the process. As a result of the analysis of the previous studies on the improvement of the information system, many studies were conducted on the improvement of ERP and SCM, yet there was no study conducted targeting about APS (Advanced Planning & Scheduling). Thus, this study chose APS as the subject for the design of the process for the improvement for the information system.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.37
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• pp.253-273
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• 2008

The thesis examines the problems for improvement of clearance procedure and shows the various ways of overcoming them. Practical implications regarding the innovation of clearance procedure are as follows. First, the basis of information for customs clearance service should be built for unifying customs clearance information and imports and exports goods. Second, Customs Service need to keep on trying continuously that customs clearance system should be inter-convertible in the inside and outside of the country. Third, reliable law and execution system should be needed to revitalize customs clearance business and the government need to take measures for new system which is suitable for our own country. Finally, mutual cooperation administration system for customer in domestic and foreign country should be made for supplying high quality clearance service. As we have reviewed above contents, the customs clearance business meet the needs of innovation with new information technique to overcome lots of problems which come by when we execute simplification of customs clearance procedure and customs inspection administration fairly. As well as, when we review a few methods in the line of our customs system, we need strongly completion of related system and arrangements in trade business and similar fields. Hereafter we hope the limitation of this study should be overcome by the process of proper inspections through subsequent studies.

• The Journal of the Korea Contents Association
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• v.7 no.3
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• pp.187-196
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• 2007

In Korea, the market of internet shopping mall rapidly increases. The purpose of this study is how to progressed to internet shopping mall system in Korea and a improvement and characteristics of that through progress and case studies of internet shopping mall. As to the future direction of the market of internet shopping mall in Korea, many of commodity parts will be traded among established participants on internet websites owned by internet shopping mall groups. Finally, for improvement of internet shopping mall industry in Korea I suggested that there are "mutual cooperation of internet shopping mall companies", "maintain the customer's confidence", "attain the profits through a niche market strategy".

• Journal of the Korea Safety Management & Science
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• v.10 no.4
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• pp.189-198
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• 2008

At present, companies write daily work record or use bar-code in order to collect distribution flow data in real time. However, it needs additional works to check the record or read the bar-code with a scanner. In this case, human error could decrease accuracy of data and it would cause problems in reliability. To solve this problem, RFID (Radio Frequency Identification) is introduced in many automatic recognition sector recently. RFID is a technology that identification data is inserted into micro-mini IC chip and recognize, trace, and manage object, animal, or person using wireless frequency. This is being emerged as the core technology in future ubiquitous environment. This study is intended to suggest RFID application method in franchise business. Traceability and visibility of individual product are supplied based on EPCglobal network. It includes DW system which supplies various assessment data about product in supply chain, financial transaction system which is based on product transaction and position information, and RFID middleware which refines and divides product data from RFID tag. With the suggested application methods, individual product's profile data are supplied in real time and it would boost reliability to customer and make effective cooperation with existing operation systems (SCM, CRM, and e-Business) possible.

• Journal of Digital Convergence
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• v.11 no.9
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• pp.357-363
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• 2013

This study aims to establish and apply a mobile office app for approving the achievements of tasks assigned to each person to investigate resulting satisfaction. This is done first by implementing the app for approval in a company with smart phones to enable tasks to be carried out any time and anywhere while the mobile office environment changes the method of carrying out tasks. More efficient work environment is expected if the system implemented in this study is improved in cooperation with customer's requirements. Matters for improving work efficiency added to the approval management system through this app will contribute to efficiently and continuously improving the mobile office environment to enhance productivity and efficiency of a company.

• Journal of the Korea Safety Management & Science
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• v.13 no.3
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• pp.63-69
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• 2011

As environmental protection is becoming more and more important, green production has become a key issue for almost every manufacturer and will determine a manufacturer can be sustainable in the long term. Therefore a performance evaluation system for green suppliers is necessary to determine the suitability of suppliers to cooperate with the company. While the works on the evaluation and/or selection of suppliers are abundant, those that concern environmental issues are rather limited. The objective of this study is to construct a combined model based on fuzzy analytic hierarchy process (FAHP) and balanced scorecard (ESC) for evaluating green suppliers in the manufacturing industry. The ESC concept is applied to define the hierarchy with four major perspectives (i.e. financial, customer, internal business process, and learning and growth), and performance indicators are selected for each perspective. FAHP is then proposed in order to tolerate vagueness and ambiguity of information. Finally, FAHP is finally constructed to facilitate the solving process. With the proposed model, manufacturers can have a better understanding of the capabilities that a green supplier must possess and can evaluate and select the most suitable green supplier for cooperation.

• Proceedings of the KAIS Fall Conference
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• 2004.06a
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• pp.331-334
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• 2004

외식산업은 국민경제의 발전에 따른 가처분 소득 증가, 여가시간의 증대, 맞벌이 세대의 증가, 핵가족화 등의 성장원인으로 국민의 의식형태의 변화에 따라 수많은 외국 브랜드의 레스토랑이 국내에 진출하여 경쟁이 심화되어 있다. 외국계 레스토랑의 국내 진출은 의식 서비스 품질의 중요성을 인식시켜주는 계기가 되었으며, 고객만족은 그 어떤 무엇보다도 중요한 기업활동의 목적으로 여기는 계기가 되었다. 이러한 점을 감안하여 본 연구는 패밀리 레스토랑을 이용하는 고객들의 만족영향요인으로서 서비스 품질을 선행요인으로 하여 고객만족과 사후에 전개되는 행동과의 관계를 구조적으로 측정하였다. 그리고, 가장 취약한 점을 찾은 후 그 점을 가장 잘 보완할 수 있고, 고객과의 관계를 더욱 친밀히 할 수 있는 새로운 서비스의 타당성을 측정해 보았다. 새로운 서비스로써 지금까지 각 테이블당의 호스트 개념을 고객관리를 함께 하도록 호스트들에게 더 많은 권한을 이양해 주어, 개개인의 호스트라는 느낌을 가져서 타 패밀리 레스토랑보다 특별한 고객으로 대한다는 것을 느낄 수 있게 한다면 통계적으로 살펴봤던 반응성과 공감성 요인의 취약함을 오히려 강점으로 만들 수 있다는 결론이 도출되었다.

• Proceedings of the KAIS Fall Conference
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• 2003.11a
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• pp.178-184
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• 2003

Case-based reasoning (CBR) often shows significant promise for improving effectiveness of complex and unstructured decision making. Consequently, it has been applied to various problem-solving areas including manufacturing, finance and marketing. However, the design of appropriate case indexing and retrieval mechanisms to improve the performance of CBR is still challenging issue. Most of previous studies to improve the effectiveness for CBR have focused on the similarity function or optimization of case features and their weights. However, according to some of prior researches, finding the optimal k parameter for k-nearest neighbor (k-NN) is also crucial to improve the performance of CBR system. Nonetheless, there have been few attempts which have tried to optimize the number of neighbors, especially using artificial intelligence (AI) techniques. In this study, we introduce a genetic algorithm (GA) to optimize the number of neighbors to combine. This study applies the new model to the real-world case provided by an online shopping mall in Korea. Experimental results show that a GA-optimized k-NN approach outperforms other AI techniques for purchasing behavior forecasting.

• Proceedings of the KAIS Fall Conference
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• 2011.12a
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• pp.144-147
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• 2011

본 논문은 패밀리 레스토랑의 웹 사이트를 방문하는 사람들이 웹 사이트에서 느끼는 '즐거움, 정보활용성, 거래편리성, 잠재적 이익, 상호작용'에 구전효과가 어떤 영향을 미치는지, 그리고 '고객태도'와 '추천'에는 어떤 영향을 미치는지 파악하였다. 연구결과는 다음과 같다, 첫째, 즐거움, 정보활용성, 잠재적이익, 상호작용은 태도에 직접적인 영향을 미치고, 태도는 추천에 직접적인 영향을 미치는 것을 확인하였다. 그리고, 즐거움, 정보활용성, 잠재적 이익, 상호작용은 추천에 간접적인 영향을 미쳤다. 둘째, 거래 편리성은 태도와 추천에 유의한 영향을 주지 못했다. 거래 편리성은 직접 패밀리 레스토랑을 이용한 후에 느끼는 부분의 성격이 크다. 웹 사이트에서 제공하는 할인쿠폰이나, 다양한 이벤트 활용이 쉬운지를 판단하는 항목인 거래 편리성은 편리함이 태도 형성과 추천에 큰 요인은 아님을 보여준다. 마지막으로, 태도가 추천에 영향을 줄 때, 구전효과의 영향은 크지 않음을 보았다. 태도는 고객이 직접 웹 사이트를 충분히 활용하면서 패밀리 레스토랑의 서비스를 실제로 경험하며 직접 느끼는 것을 포함하기 때문에, 구전효과의 영향은 적은 것으로 보인다.

• International Journal of Advanced Culture Technology
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• v.9 no.3
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• pp.68-73
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• 2021

The 'Good School Uniform' development project was conducted in consultation with Gyeonggi-do and the Gyeonggi Provincial Office of Education. The aim is to find various ways to supply school uniforms reflecting the latest trends at low prices using high-quality textile materials produced in Gyeonggi-do. From 2015, when the 'Good School Uniform' development project started, to the present, various events and fairs are making great progress. However, there are several problems in actually wearing each middle and high school student. In order to satisfy the characteristics of each school and the satisfaction of parents and students together, it is necessary to not only conduct practical research such as closer customer satisfaction surveys, industry-academia-research networks, expert interviews, and surveys, but also several supplements such as consultations between practitioners. There are many domestic studies on the development of school uniform design, but the research on the revitalization plan according to the free school uniform support is very insufficient. Moreover, it is not easy to find recent studies on the development of 'Good School Uniforms'. This study intends to study how to build a system so that the Gyeonggi-do 'Good School Uniform' development project can be used as a role model. In addition, it is expected that this study will be used as basic data for building a nationwide system such as public brand development and collaboration with small domestic companies.