• Journal of the Korea Convergence Society
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• v.7 no.5
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• pp.117-125
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• 2016

Implementation of patient feedback is considered as a critical part of effective and efficient management. This study is a retrospective survey after to ensure the medical convergence analysis of contents on customer dissatisfaction using medical services. The data were collected from dissatisfaction 319 case at a affiliated hospital. The result indicate that a repeat visit than the initial visit, outpatients were more dissatisfied than the inpatients. The type of dissatisfaction were more dissatisfied of the in communication and explanation of medical service, nursing service and procedure of administrative services. In the classification of disease the percentages of dissatisfaction in the digestive system and neoplasm were high in both groups(p<0.05). Based on the study to improve the quality of medical service. Prevent the recurrence of dissatisfaction and to establish a customer-oriented business strategy. Characterized by dissatisfaction factors and contents of each patient and should be structured to specific disease types of services through continuous medical convergence research.

• Convergence Security Journal
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• v.15 no.4
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• pp.27-33
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• 2015

In this paper, the development level of information security technology for internet of things(Iot), big data and clo ud services is analyzed, and the detail policy is proposed to be leader in area of patents and ICT standard. The conc ept of ICT convergence is defined frist, market and current state of technology for three convergence services is the n analyzed, and finally main function and security target for each technology are presented. The evaluation criteria a nd IPR are analyzed to diagnose the level of patent and standard for the technology. From the results, even though the domestic competence is inferior compared to other advanced country, the efficient policy should be presented by using our capability for the big data and cloud. Furthermore, the technology development for the IoT and cloud is ne eded in advance considering the market-technology influence effects. In addition to, M2M security framework in IoT, data security in big data and reliable networking in cloud should be developed in advance.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.7 no.10
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• pp.865-878
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• 2017

To realize the healthy life of human, mental, physical, and environmental factors must be managed continuously and stably. In order to manage human health, the 21st century healthcare field is essential ongoing interactions and convergence with ICT technologies. Such demands have created a convergence of technologies (fusion technology) in combination with the heterogeneous technologies. And, with the convergence of medical technology and ICT technologies, the development of personalized therapy environments is created. Advances in ICT-converged healthcare services are progressing due to the development of diverse wearable devices. Such ICT fusion system is exponentially increasing the complexity of the ICT convergence healthcare system and is resulting in various technical, institutional, environmental, and cultural issues. This study explores the status of developments in ICT healthcare technologies from the past to date, identifies major technology and policy issues to address these challenges. Finally it will recommend healthcare policies and a future road-map.

• Information Systems Review
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• v.15 no.3
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• pp.1-37
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• 2013

This study is conducted to explore the possibility of service convergence to promote mobile learning. This study has attempted to identify how mobile learning service is provided, which services among them are considered most popular, and which services are highly demanded by users. This study has also investigated the potential opportunities for service convergence of mobile service and e-learning. This research is then extended to examine the possibility of active convergence of common services in mobile services and e-learning. Important variables have been identified from related web pages of portal sites using social network analysis (SNA) and association rules. Due to the differences in number and type of variables on different web pages, SNA was used to deal with the difficulties of identifying the degree of complex connection. Association analysis has been used to identify association rules among variables. The study has revealed that most frequent services among common services of mobile services and e-learning were Games and SNS followed by Payment, Advertising, Mail, Event, Animation, Cloud, e-Book, Augmented Reality and Jobs. This study has also found that Search, News, GPS in mobile services were turned out to be very highly demanded while Simulation, Culture, Public Education were highly demanded in e-learning. In addition, It has been found that variables involving with high service convergence based on common variables of mobile and e-learning services were Games and SNS, Games and Sports, SNS and Advertising, Games and Event, SNS and e-Book, Games and Community in mobile services while Games, Animation, Counseling, e-Book, being preceding services Simulation, Speaking, Public Education, Attendance Management were turned out be highly convergent in e-learning services. Finally, this study has attempted to predict possibility of active service convergence focusing on Games, SNS, e-Book which were highly demanded common services in mobile and e-learning services. It is expected that this study can be used to suggest a strategic direction to promote mobile learning by converging mobile services and e-learning.

• Journal of Digital Convergence
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• v.18 no.7
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• pp.299-306
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• 2020

The purpose of this study is to find out specific measures that can help the management strategy of patient-centered medical institutions by conducting research on patient experience surveys of convergence outpatient medical services using data mining techniques according to changes in patient-centered medical culture. Using the raw data of the 2018 Medical Service Experience Survey, 8,843 people over the age of 15 who had patient experience in outpatient medical services were analyzed. Decision tree analysis was performed. The determinants of satisfaction with outpatient medical services patient experience were the doctor's area and patient's rights protection area, and the determinants of intention to recommend outpatient medical services were the doctor's area and facilities comfort. Women evaluated the experience positively in overall satisfaction as compared to men, and those over the age of 60 positively evaluated the overall satisfaction and intention to recommend. It is significant that the outpatient experience decision-making model is presented, and that the doctor's area, patient's rights protection area, and facility comfort are important factors. Long-term research on the 'Medical Service Experience Survey' is needed, and research on the inpatient medical service experience is needed.

• Journal of the Korea Convergence Society
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• v.12 no.2
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• pp.77-85
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• 2021

The purpose of this study was to convergently investigate the perception of home-visiting music therapy services. For this, a survey was conducted on 74 persons divided into two groups, which are pre-service music therapists attending the graduate schools of music therapy and professional music therapists with certifications. As a result, first, the awareness of home-visiting music therapy service was lower than that of preexisting home-visiting services, but the necessity and expected effect were similar to them. Second, in the operational plans, there was shown a higher ratio of 40-minute services twice a week held by governmental or public organizations. Third, there were significant differences in subitems of trends and expected effects of the home-visiting music therapy service according to whether or not to hold a certification and to have experiences in providing the services. This study could be expected to provide basic data for the home-visiting music therapy being utilized as a field of music therapy. Based on the study, the establishment of practical service strategy could be suggested.

• Journal of the Institute of Convergence Signal Processing
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• v.10 no.4
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• pp.225-232
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• 2009

Context-aware technologies for ubiquitous computing are necessary to study the representation of gathered context-information appropriately, the understanding of user's intention using context-information, and the offer of pertinent services for users. In this paper, we propose the WS-CAM(Web Services based Context-Aware Middleware) framework for context-aware computing. WS-CAM provides ample power of expression and inference mechanisms to various context-information using an ontology-based context model. We also consider that WS-CAM is the middleware-independent structure to adopt web services with characteristic of loosely coupling as a matter of communication of context-information. In this paper, we describe a scenario for lecture services based on the ubiquitous computing e e e e e e to verify the utilization of WS-CAM We also show an example of middleware-independent system expansion to display the merits of web-based services. WS-CAM for lecture services represented context-information itodomaits as OWL-based ontology model effectively, and we confirmed the information is inferred to high level context-information by user-defined rules. We also confirmed the context-information is transferred to application services middleware-independently using various web methods provided by web services.

• Journal of Information Processing Systems
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• v.20 no.2
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• pp.173-184
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• 2024

The connected car services are one of the most widely used services in the Internet of Things environment, and they provide numerous services to existing vehicles by connecting them through networks inside and outside the vehicle. However, although vehicle manufacturers are developing services considering the means to secure the connected car services, concerns about the security of the connected car services are growing due to the increasing number of attack cases. In this study, we reviewed the research related to the connected car services that have been announced so far, and we identified the threats that may exist in the connected car services through security threat modeling to improve the fundamental security level of the connected car services. As a result of performing the test to the applications for connected car services developed by four manufacturers, we found that all four companies' applications excessively requested unnecessary permissions for application operation, and the apps did not obfuscate the source code. Additionally, we found that there were still vulnerabilities in application items such as exposing error messages and debugging information.

• Journal of the Korea Society for Simulation
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• v.21 no.1
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• pp.45-54
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• 2012

Advances in mobile communication and digital video technology enable to commercialize converged multimedia services such as VoD in the mobile networks. Media convergence is evolving into U-Cloud and mobile IP-TV services constituted by high-speed mobile multimedia networks and integrated personal devices. This paper proposes a resource allocation scheme to guarantee QoS of converged mobile multimedia services, and simultaneously maximize legacy services in heterogeneous wireless networks. Performances are analyzed by the simulation.

• The Korean Journal of Food & Health Convergence
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• v.7 no.5
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• pp.1-7
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• 2021

The aging of the population has a fundamental impact on the national economy, including decline in productive population, atrophy of available funds, slowdown of technological innovation, slowdown of economic growth, and decrease in vitality of society as a whole. Increase of elderly population would lead to increase in elderly welfare consumers, which would also lead to increase the demand for elderly welfare services. However, due to the continuation of the low birth rate, there is a great shortage of human resources who can handle this. In such a situation, the main goal of the elderly welfare system in the future should aim to actively try to design effective policies, prepare systems, and implement services for the problems of the aged society, and to find ways to expand the finances, manpower, methods, and facilities necessary for the welfare of the elderly. Elderly welfare services in Korea have been changed and developed in accordance with socioeconomic changes such as industrialization and urbanization. This study examines the changes in elderly welfare services in Korea by the flow of times and presents a method which utilizes artificial intelligence and Internet of Things in services for the elderly welfare consumers to improve both quality and efficiency.