• International Journal of Quality Innovation
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• 제2권2호
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• pp.127-135
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• 2001

Personnel engaged in the medical field have implemented continual improvement by team activities in an effort to construct a system that reduces the risks involved in medical care. Knowledge in total quality management (TQM), especially statistical quality control (SQC) developed for industry, seems to be applicable to medical care. This paper describes the application of SQC to continual improvement in medical care.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2008년도 춘계학술대회 논문집
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• pp.1315-1323
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• 2008

This paper defines the Safety Management System(SMS) based on the rail safety act and surveys the status of the English rail SMS and International Civil Aviation Organization (ICAO) SMS and OHSAS18001 SMS. Through the investigation of establishment and implementation status of domestic rail operators' SMS, the improvement directions of the current rail SMS are developed. First, to establish the continual improvement system for SMS, the guide which describe detailed continual improvement method for each steps of SMS including management review by CEO shall be established and implemented. Second, to settle the SMS based on the risk management, it is necessary to endeavor for converting the rail operators mind and to establish the supply system of operating model and basic data and to define the requirement precisely and to include in the related guide for the risk management.

• 한국철도학회논문집
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• 제11권3호
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• pp.342-348
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• 2008

본 논문에서는 철도안전법에 근거한 철도안전관리체계를 정의하고 영국의 철도안전관리체계, 국제항공안전관리체계, 보건안전경영체계 등을 조사하였다. 국내 철도운영자들의 안전관리규정과 철도종합안전심사결과 분석을 통하여 국내 철도운영기관들의 안전관리체계 현황과 문제점을 조사하고 국내 철도안전관리체계의 개선방안을 도출하였다. 먼저 안전관리체계의 지속 개선체계 수립을 위하여 최고경영자의 경영검토 등 안전관리체계 각 단계별 구체적 지속개선방안을 명시한 지침을 수립하여야 한다. 두 번째는 위험도관리 기반 SMS를 정착시키기 위하여 철도운영자들의 인식 전환, 위험도 분석 및 안전성 평가에 필요한 안전위험운영모델과 기본정보 공급체계 구축, 그리고 위험도관리에 필요한 구체적인 요구사항의 관련지침화가 시행되어야 한다.

• International Journal of Quality Innovation
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• 제5권1호
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• pp.23-33
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• 2004

In Japan, where ISO14001 certifications have passed the 10,000 mark, the need for environmental management has taken firm root among companies. However, in the small-and medium-enterprise sector, and among tiny businesses, there are firms not obtaining ISO certification due to their concern about human resources and increased work load. On the other hand, among businesses that have already succeeded in gaining ISO certification. one does not sense any growth with regard to the continual improvement. Voices from certain quarters indicate there is a lack of incentive to keep on improving. With this background, we herewith present a new system to evaluate the level of environmental management in a company by means of a 5-step system.

• 중소기업융합학회논문지
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• 제5권4호
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• pp.1-4
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• 2015

본 논문은 정보화경영체제 인증심사 시 발행된 부적합사항의 시정조치 유형을 분석하여 인증심사 측면에서의 개선점과 조직이 시정조치 운영 시에 개선하여야 할 사항을 파악하고자 하였다. 인증기관 및 심사원이 심사결과로서 발행하는 부적합보고서의 서술 및 후속 확인 시 고려해야 할 사항과 조직이 개선을 위하여 시정조치를 취할 때 유념해야 할 사항을 제시하고자 하였다. 조직이 정보화경영체제의 지속적 개선을 달성하기 위해서는 첫째, 인증 심사 시 발견된 부적합 사항은 정확히 발행되고 부적합은 시스템적인 문제로서 서술해야 한다. 둘째, 시정조치는 시스템적인 근본원인이 파악되고 제거될 수 있도록 해야 한다. 셋째, 시정조치 결과에 대한 후속 확인 시 유사한 문제의 재발이 방지됨을 보장하여 지속적 개선을 실증하도록 시스템적인 조치가 취해졌는지 확인해야 한다는 결론을 제시하였다.

• 한방안이비인후피부과학회지
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• 제36권3호
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• pp.127-139
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• 2023

Objectives : The purpose of this study is to report a case of Ramsay-Hunt Syndrome showing continual improvement after 3 months of onset. Methods : This study was conducted with Ramsay-Hunt Syndrome patient who hospitalized in Ophthalmology, Otolaryngology & Dermatology Clinic of Korean medical hospital. The patient was treated with Korean medical treatment including Ligigeopoong-san Gagam, acupuncture, pharmacopuncture (Hwangryunhaedok-tang) and the other physics therapy. After treatment, we evaluated subjective symptoms, Yanagihara scale and H-B Grade. Results : As a result, the patient continued to improve even after 3 months after the onset, and showed complete recovery and significant improvement in subjective symptoms after treatment. Conclusions : It is considered that Korean medical treatment can be applied to the treatment of Ramsay-Hunt Syndrome.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2001년도 춘계학술대회
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• pp.117-126
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• 2001

본 연구는 TL 9000 성과지표 : R 2.5 및 이를 QUEST FORUM Web Site에서 등록하기 위한 절차 및 Data Flow를 소개한다. 끝으로 TL 9000 성과지표 : R 3.0 및 Product Category 중 R 2.5에서 개정된 주요부분을 소개하며 향후 성과지표 개발 가이드라인에 대해 언급한다.

• International Journal of Quality Innovation
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• 제8권3호
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• pp.35-45
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• 2007

This paper describes the development of a scale for measuring top management commitment towards continual quality performance improvement in small and medium-sized enterprises (SMEs). A set of self-assessment questions of the ISO 9004: 2000 Standard was used to assess the adoption status of quality management practices. This paper investigates the inter-item reliability and the content validity of the Quality Management Principles Scale (QMPS) in an integrated improvement process in SMEs. An empirical study was conducted to acquire senior management views on the use of the QMPS in manufacturing sectors in Trinidad and Tobago. Based on 328 responses from 110 SMEs, statistical software packages were used to analyse the empirical data and determine the reliability and validity of the QMPS. The paper contributes to develop a self-assessment scale that can be used to measure top management commitment. It is anticipated that the findings would provide practical insights for evaluating the levels of maturity on performance improvement in SMEs.

• 한국IT서비스학회지
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• 제7권2호
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• pp.223-242
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• 2008

We assess service delivery system for outpatients of general hospital(A) using service blueprint. Service blueprint for outpatients' service process currently being implemented in general hospital(A) is analysed to improve hospital services and define hospital service delivery system more accurately. In addition, comparative analysis of service blueprint between before and after improvement is conducted to find that health care services Is now more customer-oriented and hospital employees can link their duties to service delivery system. Dealing with the efficiency of health care service delivery system based on service blueprint analysis is expected to pave the way for continual service quality improvement of general hospitals in the future. The analysis of service blueprint of outpatients' service process suggested in this study is useful for setting strategies for health care service. It also helps service process design and service digitalization of other general hospitals in the future.

• 한국영어학회지:영어학
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• 제1권1호
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• pp.163-185
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• 2001

Listening comprehension is an integrative and creative process of interaction through which listeners receive speakers' production of linguistic or non-linguistic knowledge. Improving listening comprehension requires continual attentiveness and interest. .Listening skill can be extended systematically only when students are frequently exposed to a wide range of listening materials with an affective, cultural, social, and psycholinguistic approach. Therefore, teachers should help students learn how to comprehend intactly the overall meaning of intended messages. Practical classroom teaching necessitates a systematic procedure in which students should take part in meaningful tasks and activities. This study purposes to investigate the effects of task-based listening comprehension instruction on improvement of EFL learners' listening comprehension and their attitude and interest. 74 freshmen who enrolled in College English conversation classes in Kongju National University participated in this study. The participants were administered listening comprehension tests and questionnaires. The results show that the listening comprehension instruction through tasks and activities has a positive impact on EFL learners' improvement of listening comprehension and their attitude and interest toward the target language as well.