• Title/Summary/Keyword: consumers'

Search Result 11,042, Processing Time 0.039 seconds

Exploring Antecedents of Consumers' Willingness to Depend on E-Health Information

  • Oh, Su-Jin
    • International Journal of Contents
    • /
    • v.8 no.1
    • /
    • pp.61-68
    • /
    • 2012
  • Previous research on online health (e-health) information was primarily focused on consumer information search behavior and information quality. Although studies addressing online information quality have flourished, they have yet to thoroughly examine whether consumers actually use the information they search. The purspose of this study suggests a conceptual framework that examines the potential antecedents of a consumers' willingness to depend on e-health information as an indicator of the consumer's trust of the provided e-health information. The proposed antecedents include healthcare product involvement, online skill level, perceived quality, and credibility of the source. Using structural equation modeling on online survey data, seven hypotheses, which describe the relationships between the variables of the model, were tested. The results indicate that consumer willingness to depend on provided e-health information was significantly influenced by the consumers' perceived quality and credibility of specific e-health information. Consumer involvement in healthcare and their online skill-level, respectively, also positively related to perceived quality and credibility regarding e-health information.

A Comparative Study of Consumers and Providers on Nursing Service Quality, Satisfaction, and Hospital Revisiting Intent (간호서비스 질, 만족 및 병원 재이용 의도에 관한 소비자와 제공자간의 지각차이 비교)

  • Lee, Mi-Aie;Yom, Young-Hee
    • Journal of Korean Academy of Nursing Administration
    • /
    • v.11 no.4
    • /
    • pp.425-437
    • /
    • 2005
  • Purpose: The purposes of this study were to compare the nursing service quality, gap, overall nursing service satisfaction, overall medical service satisfaction and intent to revisit the hospital perceived by consumers and providers. Methods: Data were collected with self-administered questionnaire and analyzed using frequency, %, mean, standard deviation, t-test, Pearson correlation coefficient, and multiple regression analysis. Result: Nursing service gap perceived by consumers was smaller than that of providers. Consumer's overall satisfaction with nursing and medical service was higher than that of nurses. In consumers, nursing service satisfaction alone accounted for 62.9% of the variance in their intent to revisit the hospital, while explained 3% of the variance in providers. Conclusion: There are definitely perception gap between consumers and providers. Therefore nursing and hospital managers must recognize it, and carry out the internal marketing strategies for nurses.

  • PDF

Differences of the Economic Ethics Depending on the Consumers' Characteristics (전라북도 소비자들의 경제 윤리 의식)

  • Kim, Jung-Hoon
    • Korean Journal of Human Ecology
    • /
    • v.12 no.2
    • /
    • pp.215-223
    • /
    • 2003
  • This study aimed to understand the economic ethics among Koreans today and explored the differences of the attitudes toward the economic ethics depending on the consumers' characteristics. As results of the study, 1) consumers tended to emphasize the business ethics including their responsibility on the society and ethics of the economic systems including fairness. But their economic ethics to themselves were very flexible and acceptable from the self-centered views. 2) Consumers living in the city area, aged 20's, being on more high level of the social status, and not having religion had more self-centered economic ethics than others.

  • PDF

Consumer′s Perceived Risk and Information Search in Internet Shopping (인터넷 쇼핑몰에서의 소비자의 워험지각과 정보탐색에 관한 연구)

  • Shin Min-Kyung;Joung Soon-Hee;Yuh Yoonkyung
    • Journal of the Korean Home Economics Association
    • /
    • v.42 no.9
    • /
    • pp.195-212
    • /
    • 2004
  • The purpose of this study was to analyze consumers' perceived risk and information search behaviors in internet shopping. For this purpose, survey was conducted on 302 consumers in their 20s and 30s who had internet shopping experience. This study found that consumers' perceived risk was significantly related to their gender, educational level, income, credit card use, period of internet un, number of internet shopping experiences, and purchased product. Consumers' search behaviors were also significantly affected by gender, age, educational level, income, period of internet use, and purchased product. In addition, a higher level of consumers' perceived risk was significantly related to the amount of information search on product attributes themselves rather than on general information search such as the number of sites or the number of brands.

The Propensity for Conspicuous Consumption of Adolescent Consumer and Its Related Factors (청소년 소비자의 과시소비 성향과 관련요인 -인천광역시를 중심으로-)

  • 이은희
    • Journal of Families and Better Life
    • /
    • v.17 no.1
    • /
    • pp.15-32
    • /
    • 1999
  • The objectives of this study are to examine the propensity of conspicuous consumption of adolescent consumers to investigate the effects of demographic variables socio-psychologival variables materialism on the conspicuous consumption of adolescent consumers. The survey of this research was conducted by means of self-administered questionnaire with 483 adolescent consumers attending middle school located in Inchon. Major findings are the following: (1) The propensity for conspicuous consumption of adolescent consumers averages 47.98 points. This score is beyound the middle slightly. (2) According to the results for examining the relative influences of variables affecting conspicuous consumption of adolescent consumers the relative importance stars school education the degree of taking in advertisement attitude of their parents self-esteem materialism gender and educational level of their father. Explanatory power of these variables totalled 70.5%.

  • PDF

A Study on the Impact of National Image and Corporation Brand Image on Product Image and Customer's Purchasing Intention (국가이미지와 기업브랜드이미지가 제품이미지 및 구매의도에 미치는 영향에 대한 연구 -한.중 교역을 중심으로-)

  • Hong, Sang-Jin
    • Journal of the Korea Safety Management & Science
    • /
    • v.13 no.3
    • /
    • pp.169-174
    • /
    • 2011
  • The purpose of this study was to clarify the impact of national and corporate brand image of Korea on chinese consumers' purchasing Intention, also the impact of China on korean consumers' purchasing Intention. And the second aim of the research is to provide Korean businessmen who are interested in chinese market with information about chinese consumers' purchasing behaviour. Data from 205 chinese and korean consumers were analysed. As the result of analyses, it was found that Korean country image positive affects corporate brand image(samsung) and Chinese country image negative affects corporate brand image(haier) and product image. Korean corporate brand image only affects product image on chinese consumers. The product image affects Korean and Chinese consumer's purchasing intention.

How Apparel Companies Use Social Media: The Case of Facebook

  • Seo, Min-Jeong;Burns, Leslie Davis
    • The Research Journal of the Costume Culture
    • /
    • v.20 no.3
    • /
    • pp.430-442
    • /
    • 2012
  • This study focused on how the U.S. apparel companies use social media as a new marking channel. On Facebook Wall the contents of messages in English initiated by companies and consumers were investigated and categorized by using content analysis. Chi-square analysis and t-test were utilized to compare the use of social media by companies with higher and lower business performance. The majority of messages initiated by apparel companies gave their consumers useful information about new products, promotions, and recruiting. On the other hand, messages initiated by consumers contained a variety of content related to companies, users, and products. Apparel companies with lower business performance were more actively engaged in posting messages and responding to consumers. The results will be helpful in employing social media to build new marketing strategies through direct communications with consumers.

Forest Certification Scheme; Perceptions and Willingness-to-pay of Consumers and Manufacturers in South Korea

  • Lee, Seong Youn;Youn, Yeo-chang;Joo, Rin Won;Yang, In
    • Journal of Korean Society of Forest Science
    • /
    • v.96 no.2
    • /
    • pp.183-188
    • /
    • 2007
  • This study was carried out to examine the perceptions of consumers and forest product manufacturers in South Korea about forest certification and to identify their willingness-to-pay for certified products by personal interviews. Sixteen percent of interviewees knew and heard about forest certification. However, fifty-six percent of interviewees had an intention to participate in forest certification system. The consumers' group can be described in relative terms as the male of 30 age bracket. The average price premium charged to consumers was higher than one paid to manufacturers, and thus manufacturers are willing to include the additional costs for certified products.

Consumers' Awareness and Information Needs towards Food Hygiene(I): Focused on Pesticide Residues (식품위생에 대한 소비자의 인식도 및 정보요구도에 관한 연구(I): 잔류농약을 중심으로)

  • 김효정;김미라
    • Journal of the Korean Home Economics Association
    • /
    • v.41 no.1
    • /
    • pp.15-26
    • /
    • 2003
  • The purpose of this study was to examine the consumers' awareness and information needs towards pesticide residues and to find out the factors affecting the information needs. Data were collected from 506 adults in Seoul, Daegu and Busan by the self-administered questionnaire. Frequencies, X²tests, and regression analysis were conducted to analyze the data by SPSS Windows. The results of this study were as follows: (1) many respondents showed the high concerns and information needs for pesticide residues (2) many people worried to eat vegetables, fruits and cereals in turn due to pesticide residues, and did not trust the results from food safety tests by the government, and (3) age, educational attainment and concerns about pesticide residues were factors affecting the consumers' information needs.

The Impacts of Digital Markets on Consumers: Emerging Costs and Benefits of Digital Markets to Consumers (디지털시장이 소비자에게 미치는 영향: 소비자의 이익과 비용을 중심으로)

  • 김기옥
    • Journal of the Korean Home Economics Association
    • /
    • v.41 no.1
    • /
    • pp.93-110
    • /
    • 2003
  • This study delves into emerging costs and benefits of digital markets to consumers through in-depth interviews with 5 women and 4 men consumers. Four themes are founded from the analysis of the transcript as follows: 1) benefits of Internet shopping consisted with convenience, price efficiency, and fun, 2) distorted efficiencies consisted with distorted price efficiency, distorted time efficiency, and limited choices based on familiarity, 3) addiction to digital market consisted with waste, distorted satisfaction, and solidarity, and 4) stages in consumer types according to shopping experiences from the novice, the explorer, the expert, and the addict in part and the addict in part. These themes imply consumer benefits from economic and esthetic aspects and mixed consumer costs according to consumer's level of informatization. This study concludes that the digital market is morphogenic, flexible, fluid market and therefore, the real features of the digital market are yet to come. More research attention should be highlighted in the impacts of digital market to consumers from various perspectives with various methodologies.