• Title/Summary/Keyword: consumers'

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An Exploratory Study on the Important Factors of Financial Services Depending on the Types of Financial Consumers (금융소비자 특성별 금융서비스 중요 요인에 대한 탐색 연구)

  • Chun, Sung-Yong
    • Journal of the Korean Operations Research and Management Science Society
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    • v.36 no.4
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    • pp.125-141
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    • 2011
  • There have been some research papers on financial services marketing, but there are only few exploratory studies that analyze characteristics of financial consumers in Korea. This study examines, based on FGI and web survey results, which factors consumers consider more important when choosing their financial services. I found that 'product profitability' is the most important factor when consumers choose their financial services, followed by 'relational benefits', 'convenience', 'product diversity', 'company stability', 'branch satisfaction', and 'social responsibility' in order of importance. The study also showed that there are differences in perception of these important factors depending on the types of consumers such as gender, age, size of financial assets, degree of risk-taking, and main financial company they are using. This study hopefully provide implications to marketing managers in financial services that they could decide which factors they have to focus on more when planning marketing strategies. Another objective of this study is to provide useful insights to the future researchers in financial services marketing.

A Study of the Factors that Impact Chinese Consumers' Purchasing Intent for High-Tech Products

  • Yi, Shan;Su, Shuai
    • Asian Journal of Business Environment
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    • v.4 no.1
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    • pp.37-40
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    • 2014
  • Purpose - This objective of this study is to analyze the factors that impact Chinese consumers' purchasing intent for high-tech products. The study examines smart phones'features, Chinese personal consumer characteristics, and social influence. Research design, data, and methodology - The study employed survey data based on 200 questionnaires in principal Chinese cites between October and December 2011. SPSS 17.0 was employed to analyze the data used to test the hypotheses the analysis results confirmed some hypotheses proposed. Results - Hypothesis 1, Hypothesis 4, and Hypothesis 7 proposing that utilization, social image, and attractiveness, respectively, of smart phone elements influence the Chinese consumers' purchasing intent are supported. Conclusions - This study found the factors that impact purchasing intent for high-tech products among Chinese consumers, with some factors like social image, attractiveness, and utilization playing critical roles; however, hypotheses proposing factors such as ease of use, pleasantness, personal innovativeness, and compatibility were rejected. In future, more research focusing on the elements of smart phones is required.

A Study on Consumers\` Preference and Purching Intention of Easy-Order Business Suit (이지오더 신사복에 관한 소비자 선호도 및 구매의사 조사)

  • 천종숙;허지혜;송지영
    • The Research Journal of the Costume Culture
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    • v.9 no.3
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    • pp.389-397
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    • 2001
  • The purpose of this study is to examine the growth potentiality of the Easy-Order System in the domestic male business suit market. This study is based on a questionnaire survey of males, who usually wear a business suit in the work place, and females whose husband wear a business suit. The pertinently answered 108 questionnaires (males: 72 and females: 36) were analyzed with SPSS 8.0. The results of this survey were as follows; 1. Gender, occupation, and height of consumers had a considerable effect on their on their intention of purchasing a preference of this system. 2. Subjects, who were dissatisfied with the limited option of purching a business suit in retail shops, had a significant intention of purchasing a business suit through the Easy-Order System. 3. It had no effect on consumers\\` preference and purching intention of the Easy-Order System whether or not they recognize this system. And the Easy-Order System is not estimated to have major repercussions over consumers by now.

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The effect of consumers' attributions for the social values-seeking on consumers' purchase behavior (사회적 가치 추구에 대한 소비자 귀인이 구매행동에 미치는 영향)

  • Seo, Min Jeong
    • Journal of the Korea Fashion and Costume Design Association
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    • v.22 no.2
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    • pp.61-70
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    • 2020
  • This study aims to explore whether the consumers' perceptions of fashion social enterprises' motives for seeking social value affects the consumers' purchase behavior. Specifically, the relationships among the egoistic and strategic driven attribution (ESDA), value-driven attribution (VDA), positive authenticity (PA), negative authenticity (NA), anticipated satisfaction (ANS), and willingness to pay a premium price (WPP) were examined. 151 respondents participated in an online survey. The collected data was analyzed using path analysis. The results revealed that PA, which was positively affected by VDA, was negatively affected by ESDA. However, NA, which was positively affected by ESDA, was negatively affected by VDA. In addition, ANS affecting WPP was influenced by both VDA and PA. In conclusion, this study clearly shows that prioritizing the inherent purposes of social enterprises can lead to more consumers buying products, even though social enterprises set fashion products at higher prices.

Effect of Attentiveness in Purchase behavior and Consumer Knowledge on use of unit Price Information

  • Kim Heaseon;Kim Bo-Geum
    • International Journal of Human Ecology
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    • v.5 no.2
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    • pp.81-91
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    • 2004
  • The purpose of this study is to evaluate consumer use of unit price information introduced in Korea 1999. A total of 571 observations were analyzed by frequency, percent, and paired t-test using SPSS. The main findings are (1) consumers use unit price information to make better purchase decisions, (2) consumers with higher than average attentiveness in purchase behavior utilize unit price information to make better buying decisions, and (3) consumers with higher than average knowledge utilize unit price information to make better buying decisions. (4) Also if either attentiveness in purchase behavior or consumer knowledge is lower than average, unit price information helped consumers make better purchase decisions. (5) However, there was no difference among those consumers with below average or above average attentiveness and knowledge.

The Effect of Regulatory Focus on the Consumer Trust to a Web Site : Moderating Effect of Consumers' Purchasing Experience Toward Online Shopping (구매경험에 따른 소비자 조절초점이 온라인 쇼핑몰 신뢰에 미치는 영향에 관한 연구)

  • Han, Su Jin;Kang, Sora
    • Journal of Information Technology Applications and Management
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    • v.23 no.4
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    • pp.101-116
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    • 2016
  • In this paper, we suggested a model that reflects the role played by the consumer's regulatory focus (promotion focus and prevention focus) as determinant factors of trust in the Web site. Also, we considered the moderating effects of consumers' purchasing experience toward online shopping. We conducted a two-month survey of 230 individuals using online shopping sites for hypotheses testing. The study results are summarized as follows. Firstly, promotion focused consumers showed higher trust to a web site compared to prevention focused consumers. Secondly, the moderating effect of purchasing experience between regulatory focus and consumer trust to a web site is statistically significant. The effect of a prevention focused consumers on consumer trust to a web site is stronger when purchasing experience toward online shopping is high compared to low. Based on these findings, this study presents practical and academic implications of the research.

The Effects of Japan Fukushima Nuclear Plant Incident on S. Korean Consumers' Responses to Domestic Marine Products (일본 원전사고가 우리나라 소비자의 국내산 수산물 선호에 미친 영향)

  • Jin, Hyun-Joung;Song, Sung-Woan;Lee, Je-Myoung
    • The Journal of Fisheries Business Administration
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    • v.43 no.2
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    • pp.27-39
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    • 2012
  • The purpose of this study lies in analyzing the effects of Fukushima nuclear plant incident, due to the earthquake in the northeastern part of Japan, on South Korean consumers'responses to domestic marine products. Survey results show that the response to the event by all consumers is not significant, but not by individual consumer. Empirical results show that if consumers are relatively more interested in health issues, if they consume mollusca relatively more among marine products and if they are with children under the age of 14, they increased the consumption of domestic marine products while decreased that of Japanese seafood. On the contrary, if consumers take shellfish products relatively more among seafood, they reduced the consumption of domestic marine products as well as Japanese ones.

A Study on the Long-Term Relationship Intention Process According to Consumer Characteristics (소비자 특성별 장기적 관계지향성 형성과정 연구)

  • Kim, Jie- Yurn
    • Journal of the Korean Society of Costume
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    • v.56 no.3 s.102
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    • pp.91-106
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    • 2006
  • The purpose of this study is to examine the differences of long-term relationship intention process according to consumer characteristics. Data for this research was collected from 540 women older than 20 years old in Seoul, Gwangju, and Gyeonggi-do. The results are as follows. First, relationship consumers having relationship with stores were different from customers having relationship with a brand in specific store in the long-term relationship intention process. Second, consumers having relationship for a long period and consumers having relationship for a short period showed differences in long-term relationship intention process. Third, strong relationship consumers and weak relationship consumers showed differences in long-term relationship intention process. Forth, involvement groups showed differences in long-term relationship intention process. These results imply that fashion retailers need set up the relationship strategy for subdivision groups along consumer characteristics.

Consumers' Willingness to Pay for Price Increases by the Expansion of GMO Labeling (GMO 표시제 강화로 인한 물가 상승시 소비자의 지불 의향)

  • Han, Jae-Hwan
    • The Korean Journal of Food And Nutrition
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    • v.22 no.3
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    • pp.338-344
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    • 2009
  • This study analyzed consumers' willingness to pay for price increases to avoid the purchase of GM foods by the expansion of GMO labeling. The subjects were asked about their knowledge of GM, concerns of potential hazards, and sources of obtained GM information. The logit model was employed and marginal effects were calculated to interpret the results. The results showed that consumers who perceived the safety of GM technology were less likely to pay for price increases, while consumers who had concerns about GM foods were more likely to pay. In addition, the study demonstrated that consumers residing in urban areas and with low levels of education and income were also less likely to pay for price increases.

A Study on Word-of-Mouth Communication of Hairshop Customers (헤어 샵 이용 소비자의 구전 커뮤니케이션에 관한 연구)

  • 황연순
    • Journal of the Korean Home Economics Association
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    • v.41 no.11
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    • pp.189-200
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    • 2003
  • The purpose of this study was to investigate that positive and negative word-of-mouth informations getting hairshop customers have influence on visiting intention of potential consumers. Data were collected from 354 university or college women. The results showed as follows; First, positive word-of-mouth informations that consumers have experienced in using hairshop were employee altitude/technique, consideration in customer's situation, kindness, saving of time/additional service, facilities, rational price, gift service/benefit in conditions of location. Second, negative word-of-mouth informations that consumers have experienced in using hairshop were inconsistent service, service focus on non-customers, irrational price/technique insufficiency/ inadequate compensational system, irrelevance of face-to-face management. Third, in getting positive word-of-mouth informations, consideration in customer's situation, rational price and gift service/benefit in conditions of location, consumers had visiting intention, and in getting negative informations, irrational price/technique insufficiency/inadequate compensational system, consumers had no visiting intention.