• 제목/요약/키워드: consumer review

검색결과 989건 처리시간 0.034초

국제유가와 소비자물가의 변동 (The Relationship between World Oil Price and Consummer Price Index in Korea)

  • 김영덕
    • 자원ㆍ환경경제연구
    • /
    • 제9권2호
    • /
    • pp.373-391
    • /
    • 2000
  • This paper investigates the existence of a long-run relationship between world oil price and consumer price index for Korea during 1983~1999. The cointegration and error correction modelling approaches have been applied. Empirical results suggest that there exists a long-run relationship among world oil prices. consumer prices, M2 and a production gap variable. The dynamic behavior of the relationship has been investigated by estimating a error correction model, in which the error correction term have been found significant. The error correction model has also been found to be robust as it satisfy almost all relevant diagnostic tests.

  • PDF

강조된 리뷰 노출 방식에 따른 소비자 행동 연구: 리뷰의 유용성과 회의감을 중심으로 (The Effects of Highlighted Review Type on Consumer's Perception and Behavior: Focusing on Review Usefulness and Skepticism)

  • 김준호;임일;김태영
    • 경영정보학연구
    • /
    • 제23권3호
    • /
    • pp.25-50
    • /
    • 2021
  • 지금까지 많은 리뷰 연구가 이루어져 왔음에도 불구하고 소비자들이 남긴 리뷰들 중 대표적인 리뷰의 위치나 크기를 소비자들이 인식할 수준만큼 강조하는 리뷰, 이른바 강조된 리뷰에 대한 연구는 부족한 실정이다. 본 연구는 강조된 리뷰의 노출 방식에 따른 소비자들의 인식 차이를 확인하는 것이 주된 목표이다. 이를 위해 가상의 온라인 리뷰 페이지를 제작하여 최종적으로 강조된 리뷰가 없는 이미지를 보여주는 집단 23명, 긍정적으로 강조된 리뷰만 노출하여 보여주는 집단 61명, 그리고 긍정적으로 강조된 리뷰와 부정적으로 강조된 리뷰를 모두 노출하여 보여주는 집단 87명을 대상으로 분석하였다. 분석 결과, 강조된 리뷰의 노출 방식에 따른 차이는 리뷰의 유용성 측면에서는 유의한 수준으로 유용성에 양의 상관관계가 나타났으나, 회의감에는 유의한 영향을 주지 않았다. 또한 리뷰의 유용성과 플랫폼 신뢰도와는 유의한 양의 상관관계, 리뷰의 회의감과 플랫폼 신뢰도와는 유의한 음의 상관관계가 나타났으며, 최종적으로 플랫폼 신뢰도와 사용 의도와의 관계는 유의한 수준으로 긍정적인 영향을 미쳤다. 모든 분석 결과에서 상품군에 따른 차이는 거의 없었다. 이를 통해, 온라인 쇼핑몰의 리뷰를 설계할 때 잠재적인 소비자들의 사용 의도 및 신뢰도를 높이기 위해서 긍정적으로 강조된 리뷰와 부정적으로 강조된 리뷰를 모두 보여주는 것이 중요하다는 점을 시사할 수 있다.

한국과 미국 간 모바일 앱 리뷰의 감성과 토픽 차이에 관한 탐색적 비교 분석 (An Exploratory Study on Mobile App Review through Comparative Analysis between South Korea and U.S.)

  • 조혁준;강주영;정대용
    • 한국IT서비스학회지
    • /
    • 제15권2호
    • /
    • pp.169-184
    • /
    • 2016
  • Smartphone use is rapidly spreading due to the advantage of being able to connect to the Internet anytime, anywhere--and mobile app development is developing accordingly. The characteristic of the mobile app market is the ability to launch one's app into foreign markets with ease as long as the platform is the same. However, a large amount of prior research asserts that consumers behave differently depending on their culture and, from this perspective, various studies comparing the differences between consumer behaviors in different countries exist. Accordingly, this research, which uses online product reviews (OPRs) in order to analyze the cultural differences in consumer behavior comparatively by nationality, proposes to compare the U.S. and South Korea by selecting ten apps which were released in both countries in order to perform a sentimental analysis on the basis of star ratings and, based on those ratings, to interpret the sentiments in reviews. This research was carried out to determine whether, on the basis of ratings analysis, analysis of review contents for sentiment differences, analysis of LDA topic modeling, and co-occurrence analysis, actual differences in online reviews in South Korea and the U.S. exist due to cultural differences. The results confirm that the sentiments of reviews for both countries appear to be more negative than those of star ratings. Furthermore, while no great differences in high-raking review topics between the U.S. and South Korea were revealed through topic modeling and co-occurrence analyses, numerous differences in sentiment appeared-confirming that Koreans evaluated the mobile apps' specialized functions, while Americans evaluated the mobile apps in their entirety. This research reveals that differences in sentiments regarding mobile app reviews due to cultural differences between Koreans and Americans can be seen through sentiment analysis and topic modeling, and, through co-occurrence analysis, that they were able to examine trends in review-writing for each country.

온라인 구전 커뮤니케이션: 온라인 쇼핑몰에서의 소비자 사용후기 작성동기 (Online Word-of-Mouth: Motivation for Writing Product Reviews on Internet Shopping Sites)

  • 김성희
    • 패션비즈니스
    • /
    • 제14권2호
    • /
    • pp.81-94
    • /
    • 2010
  • The online shopping environment has radically changed consumer shopping behavior. Without the actual physical shopping experience in a brick-and-mortar store, consumers make purchasing decisions over the Internet. They make an effort to obtain product information not only from online merchants, but also from previous purchasers in order to make an informed decision. Accordingly, customer comments are expected to have a significant impact on decisions to purchase goods and services online. This paper focuses on one type of electronic word-of-mouth, the online consumer review. It derives several motivations why customers post product reviews on shopping mall sites. Customer motives were identified through an in depth one-on-one interview with twenty female respondents conducted twice from June $17^{th}$ to September $11^{th}$, 2009. The interviews lasted between 40 and 60 minutes. The results showed that consumers write product reviews based on six motivations: to receive a reward or remuneration for writing a product review, to share information with other customers, to improve the quality of goods and services, to reduce customer dissatisfaction, to recommend products and services, and to derive pleasure.

노인소비자에 관한 문헌고찰과 미래연구의 방향 (A Literature Review and Future Research Direction on the Elderly Consumer)

  • 홍은표
    • 한국생활과학회지
    • /
    • 제6권2호
    • /
    • pp.73-82
    • /
    • 1997
  • This study intends to recognize the old as an independent consumer, and to examine the behavioral characteristics of the old through literature review. This study also tries to suggest the direction of study on the elderly consumers' behavior. It has been generally accepted that the elderly consumers are highly constricted in purchase behavior or in information process capacity by the decline of biological competence. But according to the literature review, this general viewpoint does not reflect the reality. The literatures say that the old consumers do not so much differ from the non-old consumers in behavioral characteristics. They rather seem to be more active consumers. Nevertheless, what they claim could be a fallacy due to the overspecialization of sample. And another direction of future research is to change the age boundary of the old. The existing studies were largely based on the distinction between the old and the non-old by the age of 60 or 65. It is possible that behavioral difference is diffused by the common purchasing patterns of cohort around the age of 60 or 65. Accordingly it would be a good attempt to widen the range of age group more than 10 years.

  • PDF

FTA 체결국 수입제품 소비자의 후생수준에 관한 기술통계분석 (Descriptive Statistics analyze on Consumer Welfare Level of Import Product in FTA Countries)

  • 이제홍
    • 통상정보연구
    • /
    • 제15권2호
    • /
    • pp.365-383
    • /
    • 2013
  • FTA 체결국 제품의 관세인하로 수입증가 효과가 발생하며, 또한 관세가 인하됨으로써 국내소비자 가격이 하락함으로써 소비자의 후생이 증대하고 있다. 그러나 소비자에게 관세인하분 만큼의 후생이 소비자에게 전환되어야 함에도 불구하고 가격변동이 없으며, 오리려 가격이 상승하고 있는 현상이 발생하고 있다. 본 연구는 인구통계학적 툭성인 성별, 연령별, 직업별로 FTA 체결 국가의 제품구매와 FTA 체결국 제품의 구매이유를 분석한 후, 이들 항목을 중심으로 소비자후생을 분석하여 통상정책적 측면에서 시사점을 제공하고자 한다. 연구에서 나타난 바와 같이 FTA 체결국가에 제품의 후생수준을 분석한 결과 대체적으로 보통이다는 결론을 많이 나타났으며, 성별, 연령별, 직업별로 분석한 결과 약간의 차이는 있지만 전반적으로 동일한 후생수준을 나타나고 있다는 것을 알 수 있다.

  • PDF

모바일 패션 쇼핑 특성이 소비자의 구매의도에 미치는 영향 - 기술수용모델(Technology Acceptance Model)을 적용 - (The Effect of Mobile Fashion Shopping Characteristics on Consumer's Purchase Intention - Applying the Technology Acceptance Model -)

  • 채진미
    • 한국의류산업학회지
    • /
    • 제18권1호
    • /
    • pp.38-47
    • /
    • 2016
  • This research analyzes the influence of mobile commerce characteristics on consumer's purchase intention using a theoretical Technology Acceptance Model (TAM) constructed on previous studies and a review of the literature to explain the effect of mobile fashion shopping characteristics on consumer's purchase intention. In constructing structural equation model, Mobile commerce characteristics variables such as 'security', 'enjoyment', and 'personalization' were selected as external variables affecting TAM. A questionnaire was distributed to consumers in their 20's-30's who had purchased fashion products using a mobile shopping channel. Statistical methods of confirmatory factor analysis, correlation, and covariance structural analysis using Amos 19.0 package were employed for the analysis of 453 effective data responses. The results were as follows. First, extended TAM was shown be the appropriate model to explain the influence of mobile commerce characteristics on consumer's purchase intention in mobile fashion shopping. Second, 'security' had a significant positive influence on perceived usefulness (PU), however it affected perceived ease of use (PEOU) negatively. Third, 'enjoyment' had a significant influence only on PEOU, while 'personalization' was found to affect both PEOU and PU significantly. Fourth, PEOU affected PU significantly. Finally, both PEOU and PU had a significant influence on consumer's purchase intention.

전자상거래에서의 관여수준별 고객만족과 재구매의도에 관한 연구 (A Study on the Customer Satisfaction and Repurchase Intention by Involvement Levels in Electronic Commerce)

  • 김응철
    • 경영과정보연구
    • /
    • 제13권
    • /
    • pp.71-97
    • /
    • 2003
  • As an electronic commerce grows in a rapid speed today, it has a great effect on not only our consuming lives but also the marketing activities. The study on involvement levels and consumer satisfaction in physical market in the existing studying papers in home was made progress rapidly. But, the study on involvement levels and consumer satisfaction in virtual market leaves much to be desired. This paper aims at considering the relationship between the involvement levels and the consumer satisfaction factors in the electronic commerce through the internet shopping mall whose importance is emphasized day by day. In this paper, three following questions were studied: (1) what is the difference among the factors(product/service/image) of consumer's satisfaction in accordance with consumers' involvement levels, (2) what is the difference in an intention of repurchase in accordance with the consumers' satisfaction factors, and (3) what is the difference in an intention of repurchase in accordance with the involvement levels and the consumers' satisfaction factors. As a result of analysis, only the service one of the factors of consumer's satisfaction has a difference in accordance with high/low involvement, and also, the factors which have an effect on the intention of repurchase were product, service and image.

  • PDF

소비자 관점에서 본 주택 및 인테리어 하자 실태 분석 및 인테리어 서비스 평가 (Analysis on Defect Disputes in Housing & Interior Design from Consumers' Perspective and Interior Design Service Evaluation)

  • 이소영;전경민
    • 한국주거학회논문집
    • /
    • 제27권5호
    • /
    • pp.65-72
    • /
    • 2016
  • The purpose of the study was to investigate defect cases in residential interior design, to identify the state of defects, and to categorize types of defect and disputes. In addition, consumer appraisal to residential interior design service were analyzed. The results of this study could provide fundamental information regarding the defects and claims in residential interior design. First, we did literature review for defect disputes in architectural design and interior design. We identify the definition of defects by building life cycle, by state of construction, by activity, and by design performance. Second, we analysed interior design defects cases reported in Korea Consumer Agency & Ministry of Land, Infrastructure and Transport. A total of 49 cases of defect disputes in residential interior design from 2000 to 2015 were investigated. As a result, many defects appeared during the construction stage. A majority of defects cases fall into insulation, water-proofing/leakage work. In terms of design aspects claim, functional and aesthetic defects were claimed. Third, from Consumer Market Evaluation Indicators, raw data from 500 respondents were investigated for the housing repair and interior design. It is found that information comparability, responsiveness to consumer claim, price, and safety are important factors for consumer satisfaction in interior design.