• 제목/요약/키워드: consumer education

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가정, 학교, 대중매체의 식생활교육 경험이 식품 소비자정보 리터러시에 미치는 영향 (Effect of Dietary Education Experience (Home, School, and Mass Media) on Food Consumer Information literacy)

  • 김지은;최경숙
    • 대한지역사회영양학회지
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    • 제24권5호
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    • pp.363-373
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    • 2019
  • Objectives: This study examined the effects of dietary education experience (home, school, and mass media) on food consumer information literacy. Methods: The study subjects were 454 adult consumers who answered a structured questionnaire. The questionnaires addressed the subjects' demographics, dietary education experience (home, school, and mass media), and food consumer information literacy. The data were analyzed through frequency analysis, mean, standard deviation, t-test, ANOVA, Pearson's correlation, and multiple regression analysis using SPSS Win 24.0. Results: First, the scores of mass media education experience were 3.41 ± 0.64, which was the highest, and 3.15 ± 0.74 for school education experience, which was the lowest. Second, the level of sub-literacies (task definition, information seeking strategy, location and access, use of information, synthesis, and evaluation) showed scores of 3.20 ± 0.72 ~ 3.47 ± 0.68, which were slightly higher than the median. The synthesis literacy was the highest, as opposed to the information seeking strategy literacy, which was the lowest. The location and access and synthesis literacy were higher in women. Third, a significant positive(+) relationship was observed between all sub-literacies and each of three dietary education experiences (home, school and mass media). According to multiple regression analysis, the major variables influencing the sub-literacies of food consumer information literacy were home education, mass media, and school education in that order. Conclusions: The dietary education experience was the highest through mass media. The factor that showed the highest food consumer information literacy was synthesis. The factors influencing the food consumer information literacy were dietary education experience through home, school, and mass media.

사회적 책임 관련 특성과 소비자태도가 구매의도에 미치는 영향 (The Effect of Social Responsibility Characteristics and Consumer Attitude on Purchasing Intention)

  • 우강천;이승신
    • 가정과삶의질연구
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    • 제34권1호
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    • pp.13-32
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    • 2016
  • The goal of this study was to determine the effect of social responsibility characteristics and consumer attitude on consumer purchasing intention. And we used survey result data from 400 adults (200 males and 200 females) aged between 20 and 50 years for our research sample. Also, this study aims to look at the purchasing intention based on Fishbein's attitude model, in order to predict consumer purchasing behaviors on the products made by corporations that have good social responsibility. By using consumer consciousness of social responsibility and Consumer assessment on corporations' social responsibility, this study also intends to examine the ultimate effects on the intention. The following is a summary of the main results and suggestions. First, less than 30 percent of all consumers have experienced education on social responsibility, which is significantly low. Consumers' education experience had no effects on consumer purchasing intention. Consumers' education experience on social responsibility is surely related to purchasing intention, but gives no meaningful relations from the actual proof analysis, which is because of the problems of current consumer education programs. Government and official institutions, corporations, consumer groups should provide more educational opportunities than broadcast media, internet, school, and printed media. Second, according to the analysis result on Consumer consciousness of social responsibility, the assessment scores on social contribution and environmental protection are relatively lower than on consumer protection and energy resource saving. They tend to focus more on social responsibility related to individual interest rather than broader social responsibility as a member of society. Third, consumers have a positive attitude about corporation and its products made by corporations that have good social responsibility. Fourth, the most contributing factor on consumer purchasing intention is corporate consumer attitude. The next is product consumer attitude, Consumer consciousness of social responsibility, and Consumer assessment on corporations' social responsibility.

교육이 소비의 효율성에 미치는 영향 -가계생산활동 이론의 응용- (The Effect of Education on Efficiency in Consumption -An Application of the Household Production Function Approach-)

  • 김기옥
    • 대한가정학회지
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    • 제26권1호
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    • pp.123-136
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    • 1988
  • This study attempts to shed some lights on an effect of consumer education by using the formal education as a proxy variable and measuring the effect of the formal education on consumer behavior. This study utilizes economic theories and develops a theory to analyze the effect. Within the conceptual framework employed in this study, it is hypothesized that education raises productivity in the nonmarket sector and thereby affects consumer behavior in the same manner as money income affects behavior. the data are taken from the self-administered questionnaires among 553 housewives in July 1987. the procedure used is to fit separate engel curves for the expenditures on various goods by the weighted regression technique. The empirical results support the hpothesis. Therefore, this study shows positive effects of education on the productivity of household production functions. This result implies that consumer education would enhance efficiency in consumer behavior significantly.

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여고생의 환경문제에 대한 소비자 의식과 행동 (The Consumer Consciousness and Behavior on Environmental Problems of the High School Girls)

  • 박영옥;신효식
    • 한국가정과학회지
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    • 제1권1호
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    • pp.44-65
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    • 1998
  • The purpose of this study are to measure the overall level of consumer consciousness and behavior on environmental problems of high school girl students and to analyze the most influential factors related to the socio-demography and the education on environment. This study also aims at inspiring the students with sound view of environments and furnishing basic data for the development of consumer education program. The researcher used questionnaires on consumer consciousness scale and consumer behavior scale for the purpose of this study. 640 students were surveyed randomly in Kwangju and Chonnam, and 608 questionnaires were selected as final analysis data. Major Findings were as follows: 1. The average score of consumer consciousness and behavior on environmental problems of the high school girls were 86.0 on scale of 110 (72.7 on scale of 100) and 63.3 on scale of 115(43.8 on scale of 100). 2. The consumer consciousness and behavior on environmental problems of the high school girls showed partial differences according to the socio-demography variable. 3. The consumer consciousness and behavior on environmental problems of the high school girls showed partial differences according to the education to environment variables. 4. The consumer behavior on environmental problems had a positive relationship with the consumer consciousness. 5. The most influential variables on the consumer consciousness were necessity of the education on environment, the type of school, region, and monthly allowance money in sequence. And the most influential variables on the consumer behavior were the campaign on environment in home, participation in environment preservation, cosciousness of environment, and education experience on environment in sequence. (Korean J Human Ecology 1(1) : 44∼65, 1998)

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고객상담 부서 직원의 상담업무교육이 업무수행 및 업무 만족도에 미치는 영향 (The effects of consumer counselor's work training in firm work performance and satisfaction)

  • 허경옥
    • 한국생활과학회지
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    • 제13권6호
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    • pp.917-926
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    • 2004
  • This study examines the effects of consumer counseling education on the work performance and work satisfaction of consumer counselors, controlling the effects of other variables. The results of this study is as below: First, approximately 70% of consumer counselors have not had any education pertinent to their work. The level of work performance was highest in listening to customers' complaints, and then consistence of counseling work and explanation for counseling were next. Professionality was the last in order. Second, consumer counseling education did not affect the work performance. Instead, the number of counselors and work experience, along with whether the counselor majored in consumer studies, were more likely to increase the performance. Finally, educating counseling skills did not affect the level of work satisfaction. Instead, the work performance affected the level of work satisfaction. The number of workers and income were positively related with the level of work satisfaction.

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통합적 접근에 의한 소비자교육 프로그램이 유아의 소비자 행동에 미치는 영향 (Effects of a Consumer Education Program Based on an Integrated Approach for Teaching Consumer Behavior)

  • 변길희;심성경;송화진;박영심;김중근;김은아
    • 아동학회지
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    • 제27권6호
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    • pp.167-181
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    • 2006
  • The subjects of this study of the effects of a consumer education program were 22 experimental and 21 control group children aged five in 2 classes of D day care center in J City. The 14 week consumer education program, based on Lee Ki Soak et al.(1998), was composed of sixteen activities covering five areas relating to curriculum themes, and three activities designed to be employed continuously regardless of the curriculum themes. Pre-, post-, and follow-up surveys were conducted using the consumer behavior questionnaire for mothers. Results showed immediate overall positive effects, including improvement in resource management behavior among sub-areas of consumer behavior. Continued effects of the program were validated by the follow-up survey conducted 4 month after the training program ended.

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인터넷 기반 아동소비자 교육프로그램 개발 및 적용 (Development and Application of Internet-based Consumer Education Program for Children)

  • 김영옥
    • 한국가정과교육학회지
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    • 제15권3호
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    • pp.13-28
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    • 2003
  • 본 연구에서는 아동들이 자발적 독자적으로 학습할 수 있는 체계적인 인터넷 기반 아동소비자 교육프로그램을 개발하고, 소비자교육프로그램의 효과를 분석하고자 하였다. 효과 검증은 학업의 성취를 파악하기 위한 소비자지식, 소비자역할태도, 소비자기능의 변화와 인터넷기반 학습에 대한 아동들의 흥미도로 분석하고자 하였다. 인터넷 기반 아동소비자 교육프로그램을 개발하기 위한 연구방법은 하이퍼미디어 학습환경에서의 교육프로그램 개발 절차이고, 소비자교육프로그램 적용후 학습효과를 검증하기 위한 방법은 사전-사후 실험설계법이다. 개발한 소비자교육 프로그램은 6개 영역 즉 소비자의 개념. 욕구와 희소성, 광고, 구매시 주의점 소비자권리의 소개, 소비자문제와 해결로 구성하였으며 각 영역 내에서 필수적으로 다루어져야할 개념들을 구조화하여 총51개의 화면으로 완성하였다. 프로그램의 구현 저작도구는 매크로미디어 플래쉬5였다. 소비자교육프로그램의 효과 측정을 위해 K시의 A초등학교 40명을 대상으로 소비자교육을 실시하였고 사전-사후검사를 하였다. 아동소비자 교육프로그램으로 학습한 후의 효과를 학업성취와 학습흥미 측면에서 분석한 결과, 소비자지식수준이 유의미하게 향상되었고, 소비자역할 태도에서도 유의미하게 긍정적인 변화를 보였다. 또한 아동소비자들은 본 연구에서 개발한 프로그램으로 학습하는 것에 상당한 흥미를 보였는데 특히 직접 체험을 해보는 내용이나 화면설계가 역동적인 경우 더욱 흥미가 높았다. 현 교육과정에서 아동기부터 소비자교육이 활성화되기 위해서는 인터넷기반 소비자교육 프로그램을 다양하게 개발하는 것이 학습효과와 흥미 측면에서 유용하며 필수적이다.

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한국과 일본의 소비자 업무 현황파악 및 비교: 업무평가를 중심으로 (The trends and comparisons of consumer agencies between Japan and Korea: Focused on work performance)

  • 허경옥
    • 대한가정학회지
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    • 제42권2호
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    • pp.161-175
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    • 2004
  • This study investigated and compared the tasks peformed by Consumer Agencies in Korea and Japan. It also investigated the variables influencing evaluation scores on consumer tasks. The results of this study are summarized as follows. First, Japanese counselors were predominantly older, married females in contrast to the predominance of relatively young, single, male, Korean consumer counselors. In Korea, most consumer tasks were performed by Consumer Agencies in Seoul while internet counseling was popular. In addition, 13 counselors belong to Korean Consumer Agencies while 80 worked in the Korea Consumer Protection Board. In Japan, consumer tasks were peformed by Consumer Centers located broadly across the nation but no internet counseling was provided, while the average number of consumer counselors per Consumer Center was 8. The average number of consumer counseling sessions per day was greater in Korea than in Japan while the average monthly income was higher in Japan than in Korea. Second, evaluation of the tasks performed by Consumer Agencies revealed that the Korean Consumer Agencies scored higher performance than their Japanese counterparts. Third, the degree of job satisfaction significantly influenced evaluation scores in both consumer counseling tasks and provision of consumer information in Korea. In Korea, among the tasks concerning consumer education, job-training education was a significant variable while the number of Korean counselors in Consumer Agencies positively influenced scores on activities concerning consumer movement and alliance with other agencies. However, the degree of job satisfaction among counselors positively and significantly influenced evaluation scores in tasks concerning consumer counseling, provision of consumers'information, and consumer education. On the other hand, the number of counselors in Japanese Consumer Centers influenced the evaluation scores on tasks concerning consumer policy, consumer survey, and consumer campaign.

디지털소비자정보 인지도, 수용도와 의복구매 시 정보원활용에 관한 연구 (Digital Consumer Information Awareness, Reception and Information Source Utilization for Purchasing Clothing)

  • 장수빈;류미현;이승신
    • 가정과삶의질연구
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    • 제29권4호
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    • pp.61-74
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    • 2011
  • The purpose of this study was to target digital generation consumers and determine potential effects of their demographic characteristics and variables concerning digital consumer information upon their characteristics in purchasing clothing. This study has its implications in the sense that it determines digital generation's awareness and reception of digital consumer information and their utilization of digital consumer information source, so that it can help understand digital generation consumers' behaviors of information search and the phenomena of digital market in this age of knowledge and information, and can ultimately provide reference data useful for guidance in favorable consumer life as well as consumer education based on digital devices. The results of this study can be summed up as follows: It is found that digital generation consumers reached higher level in the awareness of digital consumer information. The reception of digital consumer information and the utilization of digital consumer information source are found as middle level. Based on these results, this study can give the following suggestions for consumer education: Lately, digital devices have been widely popularized into larger number of users, so that we have more chances to buy desired products on the web or mobile device. In particular, the rate of clothing purchase on the web tends to increase year by year. However, our digital consumers still lack in their ability to utilize digital consumer information in terms of quantitatively increasing purchase of products on the basis of digital consumer information. Thus, it is necessary to provide consumers with a formulated education in their information search and shopping using digital devices, so that they will have better ability to use digital consumer information in the future.

소비자문제경험에 따른 대응행동 -가전제품을 중심으로- (The Consumer Complaining Behavior according to Consumer Problems -in case of household electric goods-)

  • 이승신
    • 대한가정학회지
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    • 제33권3호
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    • pp.179-191
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    • 1995
  • The purpose of this study was to investgate consumer problems which were severe for consumers and their complaining behavior. This research had a purpose to enhance the ability of consumer protection by the well-developed consumer education. The subjects were 342 homewives in Seoul, Feb. 1995. The major results were as follows : Younger, higher-educated, small sized family and white-collor and professional occupation homewives experienced more consumer problems. Also theses homewives with higher level of consumer attitude, information search and more consumer problems had more complaining behavior. For the causal relation of consumer problems experience, several independent variables and consumer complaining behavior, the path analysis was used. Only the consumer problem experience which was a intervening variable had direct affect to the consumer complaining behavior. Education level, number of family, consumer knowledge had inderect affect through the intervening variable to the consumer complaining behavior.

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