• 제목/요약/키워드: consumer's value

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소비자 스마트니스와 지각된 패션기업 지적자본이 가상세계에서의 가치공동창출행동 의도에 미치는 영향 (The impact of consumer smartness and the perceived intellectual capital of fashion firm on value co-creation behavior intention in virtual worlds)

  • 안수경;류은정
    • 복식문화연구
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    • 제32권2호
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    • pp.148-163
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    • 2024
  • With the digitalization of production and consumption environments, consumers are no longer merely targets of marketing, but key players in creating value jointly with companies by participating in various decision-making processes. Much virtual content in particular, such as fashion shows, exhibitions, games, social activities, and shopping, which fashion brands implement in virtual worlds, cannot be completed without consumers' active engagement and interaction. Thus, this study considers consumers' participation in virtual content provided by fashion brands as value co-creation in virtual worlds. This study aims to examine how consumer (i.e., consumer smartness) and fashion firm (i.e., perceived intellectual capital) factors influence value co-creation behavior intention in virtual worlds. Data were collected from 410 consumers in their 20s nationwide through an online survey, and a higher-order structural equation modeling analysis was conducted to test the research model. The results showed that both consumer smartness and perceived intellectual capital positively influenced customer participation behavior and citizenship behavior intentions. Specifically, perceived intellectual capital had a greater impact on value co-creation behavior in the virtual world than consumer smartness. The findings provide empirical evidence that the fashion firms' intangible assets and consumers' competence in the digital shopping environment encourage their intentions to co-create value in virtual worlds.

소비자 쇼핑가치가 웹사이트 구전행위에 미치는 영향: 인성의 조절효과를 중심으로 (Online Consumer's Shopping Value for Word-of-Mouth Behavior: Moderating Effect of Personality)

  • 문윤지
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2013년도 추계학술대회
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    • pp.588-590
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    • 2013
  • 본 연구는 웹사이트에서 소비자들이 추구하는 가치가 소비자의 웹사이트에 대한 태도와 이용의도, 그리고 구전효과에 미치는 영향을 탐색하고자 한다. 본 연구에서 소비자들이 웹사이트 이용 시 추구하는 쇼핑가치는 경제적 가치, 정보적 가치, 오락적 가치로 구분된다. 소비자가 어떠한 쇼핑가치를 추구하느냐 하는 가치추구성향은 이후 소비자가 웹사이트를 이용하는 태도와 타인에게로의 홍보와 같은 구전효과에 유의한 영향을 미치게 된다. 나아가 본 연구는 소비자의 개인적 성향을 사고형(thinking)-감정형(feeling) 성격유형으로 간주하며, 이러한 성격유형에 따라 추구하는 쇼핑가치와 태도 간 관계가 달라질 것이라는 가설을 조절효과를 통해 검증한다. 이 같은 연구모형을 검증하기 위해 본 연구는 오프라인 패밀리레스토랑 이용과 더불어 해당 레스토랑의 홈페이지를 함께 활용했던 경험이 있는 고객들을 대상으로 설문 조사와 Lisrel 분석을 진행하였다. 분석결과, 소비자들의 경제적 쇼핑가치지향, 정보적 쇼핑가치지향, 그리고 오락적 쇼핑가치지향이 강할수록 패밀리레스토랑 홈페이지에 대한 보다 우호적인 태도가 나타나며, 이는 곧 홈페이지의 이용에 대한 의도 및 구전효과에도 긍정적인 영향을 미치게 된다. 사고형-감정형 성격유형의 조절효과 분석결과를 보면, 사고형 성격을 지닌 소비자는 감정형 소비자보다 경제적 가치지향 및 오락적 가치지향에 몰입하여 이후 웹사이트 태도를 결정하는 성향을 보이는 것으로 나타났다.

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청소년소비자의 소비가치와 관련요인 (Consumption Values of Adolescent Consumers and Related Variables)

  • 권미화;이기춘
    • 대한가정학회지
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    • 제36권8호
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    • pp.141-158
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    • 1998
  • The purpose of this study is to investigate consumption values of adolescent consumers and related variables. The data were collected from self administered questionnaire with 560 students attending 6 middle/5 high schools in Seoul. Sub dimensions of each consumption value were extracted through factor analysis. Differences were found on some sub dimensions of each consumption value according to demographic variables, consumer abilities and the level of mother's consumer socialization practice perceived by students.

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소비자의 구매행동유형과 상표충성도에 관한 연구 (A Study on Consumer's Buying-behaviors Types and Brand Loyalty)

  • 김시월;박배진
    • 대한가정학회지
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    • 제41권11호
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    • pp.21-33
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    • 2003
  • According as the importance of brand value has increased, it's so significant that we analysis brand loyalty and buying-behavior types in the side of various consumption. Also, it will make it for us to presuppose consumer's buying-behaviors in modem society. As an analytical result of consumer's buying-behavior type, they were divided into four type; price value consciousness type, sale orientation type, price-quality schema type, convenience type. As a result of cluster analysis and one-way ANOVA on the three type of consumer's buying-behavior : Price-orientation type, high quality orientation, convience orientation. And it was found that there was relation between buying-behavior types and brand loyalty. Specially, it was high positive relationship between high quality orientation and brand loyalty, convience orientation and brand loyalty.

친환경 패션제품에 대한 소비자 혼란과 가치, 가격민감성 연구 (A study on consumer confusion, value, and price sensitivity of eco-friendly fashion product)

  • 신상무;임유라
    • 복식문화연구
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    • 제29권1호
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    • pp.48-64
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    • 2021
  • Eco-friendly consumption is a prominent trend in the fashion industry, by which many firms attract the interest of consumers using a green marketing strategy. However, "greenwashing" (caused by distorted, exaggerated, and false information) gives rise to consumer confusion. The purpose of this study is to investigate the effect of consumer confusion and value on price sensitivity and purchase intention. Data was collected from 228 respondents using a questionnaire that was distributed to consumers living in Seoul and Kyunggi, South Korea. The data was analyzed by factor analysis, regression analysis, and Cronbach's alpha using SPSS 23.0. The results were as follows: First, factor analysis showed the consumer value variable was significantly categorized in altruistic and self-expressive values. All variables (altruism, selfexpression, consumer confusion, price sensitivity, and purchase intention) were shown to have significantly good internal validity. Second, altruistic consumer value was shown to positively affect the purchase intention of eco-friendly fashion products, but self-expressive consumer value had no significant effect. Third, consumer confusion on eco-friendly fashion products had a negative effect on purchase intention. Fourth, altruistic and self-expressive consumer values had no effect on price sensitivity. Fifth, consumer confusion on eco-friendly fashion products positively affect price sensitivity. Sixth, price sensitivity on eco-friendly fashion products had a negative effect on purchase intention. Therefore, fashion firms should provide a certified green mark to consumers to eliminate confusion and deliver the right message without greenwashing. Moreover, fashion firms should develop green marketing strategies that are more focused on altruistic consumers.

실용적 쇼핑가치와 지각된 품질에 따른 PB제품에 대한 소비자태도에 관한 연구 (Research on Practical Shopping Value and Consumer Attitudes on PB Products According to Perceived Quality)

  • 김은희
    • 유통과학연구
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    • 제10권10호
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    • pp.35-43
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    • 2012
  • Purpose - The current analysis has been done in order to verify the difference between consumer attitudes on the distributor's PB products in terms of practical shopping value and attitudes about the product according to its perceived quality. Research design, data, and methodology - The target respondents of this study were those who have bought PB products at large-scale discount stores within the past six months. We asked homemakers, office workers, and students who live in Seoul or Daejon to respond to a questionnaire by filling out self-evaluations, and collected the completed questionnaires. To test the hypothesis, a t-test was carried out by group for 25 percent of the high and low rankings, including a quarter of the total respondents, to verify attitudes toward products and brands, purchase satisfaction, and re-purchase intention according to the practical shopping value and recognized quality of PB products. A variance analysis was conducted to see if there were differences among groups in terms of practical shopping value and perceived quality. Scheffe's back testing was used to identify differences between groups. Results - The result of the investigation of consumer attitudes according to practical shopping value is as follows. First, it was verified that consumer attitudes about PB products increase as practical shopping value increases. Second, there was no significant. Third, it was verified that repurchase intentions for PB products get higher as the practical shopping value of the consumer increases. The following is the result of the investigation of consumer attitudes according to the perceived quality of PB products. First, it was verified that the product attitude improves as the perceived quality of PB products increases. Second, the research confirmed that the brand attitude improves as the perceived quality of PB products increases. Third, consumer satisfaction is higher when the perceived quality of PB products is high. Fourth, this study verified that repurchase intentions for PB products are higher as the perceived quality of the product increases. Finally, the results of identifying differences between groups for perceived quality and shopping value are as follows. It was identified that there were differences in shopping value according to the characteristics of the groups. However, perceived quality does not change according to the characteristics of groups. Conclusions - These results have practical implications for the marketing strategy of PB products in order to satisfy consumer demands and provide a differentiated service by the distributor. In addition, it is suggested that a communication strategy may be necessary to increase brand loyalty and ensure the continual growth and value creation of PB products as symbolic products for distributors.

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양식샐러드 메뉴에 대한 소비가치가 태도 및 고객만족에 미치는 영향 (The Influence of Consumption Values for Western Salad on Functional Attitude and Consumer Satisfaction)

  • 정진우
    • 한국조리학회지
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    • 제22권2호
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    • pp.222-233
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    • 2016
  • 본 연구는 양식샐러드 메뉴에 대한 사회적 소비가치가 태도 및 고객만족에 미치는 영향을 분석하고자 수행되었다. 서울지역 5개 호텔 양식레스토랑 이용고객을 대상으로 서울지역 5개 호텔양식레스토랑 이용객에게 설문을 받았으며, 322부를 표본으로 선정하여 자료를 수집하였다. 자료를 분석하기 위해 SPSS 18.0을 사용하여 실증 분석결과 다음과 같다. 샐러드의 소비가치인 진귀적 가치, 사회적 가치, 감정적 가치, 기능적 가치는 태도에 유의한 영향을 미치는 것으로 나타났다. 또한, 사회적 가치가 4가지 소비가치 중 가장 높은 영향을 미치는 것으로 나타났다. 다음으로 샐러드의 소비가치인 기능적 가치, 사회적 가치, 진귀적 가치, 감정적 가치는 고객만족에 유의한 영향을 미치는 것으로 나타났다. 마지막으로 태도는 고객만족에 유의한 영향을 미치는 것으로 나타났다. 따라서 양식샐러드 메뉴에 대한 소비가치가 태도 및 고객만족에 미치는 영향에 관한 가설은 채택되었다.

새로운 소비자 집단으로서 미씨(Missy)의 가치관 및 인구통계학적 특성에 관한 연구 -20~30대 여성을 중심으로- (The Study on Value and Demographic Characteristics of Missy Who are New Consumer Group -about Women Aged Twenties and Thirties-)

  • 김선희;임숙자
    • 복식문화연구
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    • 제3권2호
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    • pp.371-391
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    • 1995
  • This study is to infer consumer's value and demographics towards Missy, who are womens of new generation which represents new consumer group in fashion industry. The concrete purpose of the study is as follows : First : To find out the differences of value inference towards Missy depending on demographics of researched group. Second : To find out differences of value inference towards Missy depending on self-evaluation. Third : To find out differences of perception towards Missy's demographics between the groups of career women, housewives, students. Fouth : To find out differences of perception towards Missy's demographics depending on self-evaluation about Missy's of researched group. The researched group was 251 women aged between $20\sim30$ living in Seoul and sample have been selected from various profession. Method of the study was by using questionnares which were based on results of pretest and preceding research. Analysis of the study was achieved by using SPSS package which are frequency, percentage, $x^2$-test, t-test and Anova, Duncan-test and the results are as follows: First : There are significant differences of value inference towards Missy between the groups who are perceived themselves Missy by self evaluation and the groups who are not. Third : There are significant differences of perception towards Missy's demographics between the groups of career women, housewives, students. Fourth : There are significant differences of perception in regards to Missy's demographics between perceived themselves Missy and the others who are not.

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조화ㆍ부조화 쇼핑상황에서의 소비자 반응에 관한 연구 -온라인 인터넷쇼핑몰과 오프라인 백화점의 비교를 중심으로- (A Study on Consumer's Response Depending on Congruent . Incongruent Shopping Situation -Focusing on the comparison of online shopping mall and off-line department store-)

  • 김원겸;김형순;박주영
    • 한국유통학회지:유통연구
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    • 제8권2호
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    • pp.1-18
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    • 2003
  • 본 연구는 온라인 인터넷쇼핑몰과 오프라인 백화점간 소비자의 반응에 대한 통합적 접근을 시도하여 각 업태별로 쇼핑상황에 따른 쇼핑가치의 조절역할을 분석하는데 중점을 두었다. 오프라인 백화점과 온라인 인터넷쇼핑몰에서의 쇼핑행동 차이를 하나의 틀에서 분석하고 영향요인을 규명함으로서 온ㆍ오프라인 통합의 효과나 멀티채널 전략에 적용할 수 있는 소비자행동의 변화를 파악하였다. 향후에는 단순한 4P's 중심의 마케팅 믹스(marketing mix)전략 보다는 온라인과 오프라인별 소비자의 쇼핑가치를 중심으로 한 고객세분화기준을 적용함으로서 효과적인 채널전략을 수립하는데 초점을 두어야 할 것이다.

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