• Title/Summary/Keyword: consulting service.

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A Process Based Service Identification Methodology for Service Oriented Architecture Construction (SOA 구현을 위한 프로세스 기반 서비스 정의 방법론에 관한 연구)

  • Choi, Jin-Ho;Lee, Jin-Mi;Lim, Sang-Hyun
    • Journal of Korean Society for Quality Management
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    • v.38 no.1
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    • pp.1-9
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    • 2010
  • Service Oriented Architecture(SOA) is an enterprise-scale IT architecture for linking software resources available on the network. SOA is believed to become the future enterprise solution that promises the agility and flexibility by integrating business processes through composition of the software services across enterprises. The first step for SOA construction is to identify the services. In this paper, we present a process-based service identification methodology for SOA through a case study of an IT company. Our methodology is composed of three steps: Processes (business & technical processes) analysis and systems analysis, Service candidates selection, and Service evaluation and construction planning. This framework would be practical and could be accepted to other organizations as it has been developed through the real case.

An Analysis on the Demand Characteristics of DMB Services (DMB(Digital Multimedia Broadcasting) 서비스의 수요특성 분석)

  • Kim Yong-Kyu;Shim In-Soo;Yoon Choong-Han
    • Journal of Korea Technology Innovation Society
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    • v.8 no.3
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    • pp.911-931
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    • 2005
  • This paper analyzes the demand characteristics of DMB services using survey data. According to a Logit analysis, the willingness to adopt the services is higher if the would-be user is male, is better informed with the service, is watching TV longer, and is spending more for the telecommunications services. And the survey results tell us that for the stimulation of the service, efforts should be made to increase the level of public awareness of the services. The survey response from the would-be DMB users shows that the respondents who value the nationwide coverage and the numbers of channel are more inclined to use the satellite DMB service. On the other hand, the service charge and the availability of the terrestrial broadcasting channel for the time being does not seem to influence the intention of using the terrestrial DMB service. It could be interpreted that the potential user are deciding whether to use the service more by the quality and contents of the service rather than by the cost of the service.

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Research about RFID Healthcare System (RFID 건강관리 시스템에 관한 연구)

  • Sung, Hycuk;Kang, Soon-Duk
    • The Journal of Information Technology
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    • v.8 no.2
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    • pp.17-26
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    • 2005
  • RFID(Radio Frequency IDentification) is a method of remotely storing and retrieving data using devices called 'RFID tags'. An RFID tag is a small object, such as an adhesive sticker, that can be attached to or incorporated into a product. RFID tags contain antennas to enable them to receive and respond to radio-frequency queries fro an RFID transceiver. Eventually, RFID SYSTEM is very interesting to watch people live linger than they used to before. Some of reasons for that phenomenon is the improving medical studies. As we live healthier and get to know more about our body, we can extend our lives. This Platform is Physical Health Promotion Service, Home Health Monitoring Service, Mental Health Promotion Service, Home Patient Management Service, Chronic Disease Management Service, Emergency Patient Management Service, Medical Information and Consulting Service of the RFID.

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ANALYSIS OF THE MMPP/G/1/K QUEUE WITH A MODIFIED STATE-DEPENDENT SERVICE RATE

  • Choi, Doo Il;Kim, Bokeun;Lim, Dae-Eun
    • Journal of the Korean Society for Industrial and Applied Mathematics
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    • v.18 no.4
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    • pp.295-304
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    • 2014
  • We analyze theMMPP/G/1/K queue with a modified state-dependent service rate. The service time of customers upon service initiation is changed if the number of customers in the system reaches a threshold. Then, the changed service time is continued until the system becomes empty completely, and this process is repeated. We analyze this system using an embedded Markov chain and a supplementary variable method, and present the queue length distributions at a customer's departure epochs and then at an arbitrary time.

A Study on the Rural Development Information System using ISP Methodology (정보 전략 계획(ISP)을 통한 농촌지역개발사업 정보시스템 구축방안)

  • Kim, Mi-Young;Lim, Sang-Bong;Jang, Bo-Ram;Kang, Seong-Kil;Kim, Do-Hoon;Hong, Jae-Joo
    • Journal of Korean Society of Rural Planning
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    • v.19 no.2
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    • pp.193-202
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    • 2013
  • This study aims at suggesting some measures to establish rural community development information system through ISP. A future model for rural community development information system was established by applying such 3-step ISP methodology as environment analysis, current status(AS-IS) analysis, future(To-Be) directions. As a result, with the vision of realizing comprehensive information service for rural development projects, rural development information system has established such goals as the assistance of project decision making through preparing rural development project data management system and acquiring evaluation efficiency, the preparation of spatial information utilization system, the utilization of objective GIS-based information through the increase of data management efficiency, the community activation and participatory rural development through rural spatial information portal service. In order to attain the goals, four strategical subject matters were derived. They are: 1) one-stop service subject matter for data management including pilot DB building for rural development projects, 2) rural information GIS service strengthening subject matter including DB building for rural development, O&M measures, 3) step-by-step DB building subject matter including the sharing of integrated information system for rural development, and 4) core value increase subject matter of spatial information data including the building of active service delivery system.

A Study on the Effects of Digital Platform Capabilities and Customer Orientation of Financial Institutions on Service Innovation Behavior (금융기관의 디지털플랫폼역량과 고객지향성이 서비스혁신행동에 미치는 영향연구)

  • Kim, Sang-Chul;Seo, Young-Wook
    • Journal of Digital Convergence
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    • v.18 no.10
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    • pp.207-217
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    • 2020
  • The purpose of this study is to examine the structural relationship between the digital platform capabilities of financial institutions and the impact of customer orientation on service innovation behavior through exploitation/exploration. A survey was conducted on employees of financial institutions to verify the research model, and the final 280 copies of the questionnaire were analyzed using SPSS 25 and SmartPLS 2.0. As a major research result, First, digital platform competency has a positive effect on exploitation and exploration. Second, customer orientation has a positive effect on exploitation, but not on exploration. Third, both exploitation and exploration have a positive impact on service innovation behavior. Through this research, this study shed new light on the relationship between digital platform capability and customer orientation that affects service innovation behavior of financial institutions, and expanded the scope of research through empirical research. Future research will require research attempts on various variables and research samples.

The Relationship between Service Characteristics and Satisfaction, Repurchase, and Recommendation Intention of 'Greenanum' ('녹색나눔'의 서비스 특성과 만족도, 재구매, 추천의도와의 영향 관계)

  • Kim, Eunjeong;You, Yen Yoo
    • Journal of Digital Convergence
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    • v.20 no.3
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    • pp.211-219
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    • 2022
  • The purpose of this study is to improve the operation of shopping mall by examining the effect of service characteristics of Greenanum on customer satisfaction, repurchase and recommendation intention. The hypothesis was verified with SPSS22.0 and PROCESS macro 3.5. As a result, some hypotheses were supported between satisfaction, repurchase, and recommendation for service characteristics. Second, positive effects were found between satisfaction and repurchase, and recommendation intention. Third, a mediating effect appeared. Implications include improvement of low site awareness, benchmarking, and product quality improvement. In the future, it will be necessary to study the differences in the various characteristics of the products sold rather than the differentiation of the shopping mall itself.

An Efficiency Analysis for the Public Activities Support Projects of Non-Profit Private Organizations using DEA (비영리민간단체의 공익활동 지원사업 효율성분석)

  • Choi, Hong-Geun;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.12 no.6
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    • pp.181-192
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    • 2014
  • This study suggests consulting directions for non-profit private organizations which were found to be inefficient in the efficiency analysis for the public activities support projects on those organizations performed by the Korean government. An ANOVA analysis on seven types of public activities support projects showed that there were differences among those types. By applying CCB-I, BCC-I, Super efficiency models among DEA, performance efficiencies were analyzed. Four input elements (age of the organization, supported amount, number of members, and the number of workers) and three output elements (project scores, financial scores, and comprehensive scores) were analyzed, and high efficient organizations were found as benchmarking objects, and, through super efficiency analysis, those objects were classified into short, mid, and long-term objects. Through such methods, this research provided organizations with the best information on other organizations to learn from and improve themselves.

A study on the Debt's Janus-Faced reality as a Way of Capital Finance (자본조달 수단으로써 부채의 양면성에 관한 연구)

  • Choi, Chang Ho;You, Yen Yoo
    • Journal of Digital Convergence
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    • v.12 no.6
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    • pp.115-123
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    • 2014
  • The first, this study analyzed empirically the effects of net profit on sales, total asset turnover and debt ratio on return on equity, the second, verified debt' s mediating effect on return on investment and return on equity and finally, tested the effect of adjusted debt ratio on return on equity in the small medium sized enterprises. Generally speaking, using debt has a positive effect on return on equity. Meanwhile, using debt accelerate return on equity through leverage effect in the quadric function curve model. Eventually, using debt has a positive and negative effects on return on equity. Accordingly, because of the debt' janus-faced reality, using debt is restricted within the level that operating cash flow(or return on asset) excess interest(or rate of interest).