• Journal of the Korea Institute of Information and Communication Engineering
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• v.21 no.12
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• pp.2325-2332
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• 2017

Consulting projects such as diagnosis of vulnerabilities of major information and telecommunication infrastructure are increasing, mandatory public information infrastructure assessment (PIA) for public institutions and ISMS (Information Security Management System) The demand for information protection consulting is continuously increasing as the field obeys the law, but the lack of information security consultant is not improving. One reason is that information security consultants are not being developed to meet the increasing demand for information protection consulting. In this paper, we present the case of information protection consulting as a scenario for studying and educating the duty of information security consultant by studying overseas case and domestic case based on standardization and standardization. We propose a problem-based learning (PBL) training method. In addition, we analyze the effectiveness of the PBL - based learning method.

• Culinary science and hospitality research
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• v.23 no.5
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• pp.92-100
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• 2017

The purpose of this study was to analyze the current status of 30 restaurants targeted for customized-visit consulting. For this process, experts visited restaurants and conducted consulting to improve the effectiveness of management for restaurants. A frequency analysis was used for general details, and a questionnaire survey was conducted to consult employees and customer groups. The analysis and consulting results were as follows: Firstly,menu need to be improved through restaurants' sanitary state and menu quality improvement. New menu should be developed through continuous training for restaurant operators, the relevant organizations, and cooking skill experts. Secondly, restaurants' cooking skill and knowledge should be secured by training of restaurant operators from the relevant organizations and experts to acquire cooking skills. In conclusion, restaurants' capability needs to be consolidated through persistent and cyclical process to maintain competitive menus and cooking skills. The results also showed that employee group's MOT, foods, menu, and facility education/training should be fortified. In order to reinvigorate the restaurant industry, marketers need to offer continuous education/training and consulting for employees to improve their satisfaction.

• Korean Journal of Construction Engineering and Management
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• v.20 no.5
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• pp.72-82
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• 2019

The purpose of this study is to find out how any organizational response or dispute-related consulting has a significant impact on management performance before or during a dispute over a construction subcontract dispute. In this study, multiple regression models were used to analyze the impact on consulting performance. According to the result of the analysis, the positive effects on the overall external consulting effect is influenced by five variables such as financial values, increase of the number of disputes, construction of response system by contents, construction of response system in each period, dispute response external response system. The original business operators were also more likely to be affected by internal activities of conflict response companies and the extent to which external response systems were established. This means that the supply and demand service provider's business environment is relatively poor, forcing it to be lower than the internal and external activities and influences of the original business operators of the conglomerates.

• Journal of Digital Convergence
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• v.11 no.3
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• pp.263-272
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• 2013

This study was conducted to look into consulting areas that can secure loyalty customers by clarifying relations between perceived quality factors, brand image and customer loyalty in terms of a multi-function printer. To accomplish the study purpose, this study carried out a validation analysis, a reliability analysis and a structural equation model analysis by setting up a study model and a hypothesis based on precedent studies and collecting data from purchase decision-makers. The findings of the study are summarized as follows. First, effects of perceived quality components of a multi-function printer on brand image were product quality, sales man's service and service quality in order of majority. Second, brand image of a multi-function printer has a positive impact on customer loyalty. This study is meaningful as it expanded the scope of study related to a multi-function printer up to the administrative field. This study is expected to help industries, who have similar business structure of a multi-function printer, establish a business strategy and support practical work and administrative consulting.

• Journal of the Korea Convergence Society
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• v.12 no.6
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• pp.173-181
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• 2021

In previous research, large companies were analyzed to focus on their past management performance and patent rights, but in this study we looked at the variability in future sales of small and medium-sized enterprises with patents through empirical analysis. We looked at how the quantitative and qualitative value of patent rights affect management performance of company. We used 'the number of patents' as the quantitative value of patents, 'the average score of patents' as the qualitative value of patents, and the average sales growth rate as the management performance of company. Through a discriminant analysis using the statistical program SPSS, both independent variables used in this study were significant for distinguishing between companies with an average growth in sales more than twice that of general small and medium-sized enterprises and those with less than twice the average sales growth rate. Therefore it is meaningful to provide stakeholders with an analysis framework on how sales will change in the future using the results of this study during guarantee or loan screening for small and medium-sized enterprises with patent rights.

• Journal of Digital Convergence
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• v.12 no.12
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• pp.107-117
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• 2014

Organizational Service Orientation is an essential factor to survive competition. So, a number of studies have investigated the impact of service orientation on Job Performance, and many evidence testify with certainty variable. Accordingly, this study investigated the impacts of Service Orientation on Turnover Intention and Organizational Commitment. In addition, this study examined the mediating effects of Emotional Labor. The results of this study are as followings ; First, Service Orientation are negatively related to Turn over Intention. Second, Service Orientation are positively related to Organizational Commitment. Third, Emotional Labor have partially moderated effect on the relationship between Service Orientation and Turnover Intention, Organizational Commitment. These findings provide the theoretical and practical implications.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.20 no.5
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• pp.146-156
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• 2021

A smart city refers to an intelligent city solving problems arising from the concentration its population using IT technology. Various services such as safety, transportation, environment, education, and medical care are provided in a smart city. Still, the degree of service experienced by the residents is lower compared to the technological maturity. Hence, the service acceptance intention factor needs to be improved. In this study, User Characteristic and Service Characteristic variables were identified separately to improve the awareness and experience of smart services among citizens of the smart city and analyze the intention of easy service acceptance. Based on the results, the present study is expected to improve citizen's quality of life and form a happy society. This improvement in citizens and society is achieved by drawing active participation from citizens and investments from the government and private enterprise through solving various problems in the city.

• Journal of the Korean Society for information Management
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• v.36 no.3
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• pp.61-80
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• 2019

This study aimed to develop Research Data Management (RDM) Services in a domestic university library of Korea. In this study, elements and levels of RDM services are examined and in-depth interview was conducted with university researchers affiliated in Seoul National University, which has the largest amount of research fund among universities in Korea. Interview was conducted to analyze their data management practices and needs of RDM services. Interview results show researchers' lack of awareness toward Data Management Policy and data sharing obligations of funding agencies and academic journal publishers. Also, they had trouble managing research data systematically. However, many of the researchers understand the necessary of research data management and education of data management. Based on the interview result, service elements and contents are suggested for RDM services which is consisted of education services, professional consulting services, curation technical services. This study result will help to guide for the planning the future RDM service in university library of Korea.

• Culinary science and hospitality research
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• v.12 no.4 s.31
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• pp.170-186
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• 2006

The purpose of this study is to figure out how factors of internal marketing affect service quality. Method of human resource could be indicated to bear fruit of food-industry based on this research. This study conducted documentary study and empirical study. To achieve the purpose, a survey was conducted by 229 staffs of family restaurants in Daegu. The result of this research is as follows. First, the properties of each factor of internal marketing, Service Quality and staff's behavior were extracted from the previous studies. Second, internal marketing was applied as a independent variable, and service Quality as a consequent variable. The result reached through convergent validity came to satisfy all variables. Third, it was strongly maintained the fact that the better internal marketing was applied, the more staff were satisfied and the higher service quality was. It was shown that staffs provided customers with a good service if they were satisfied with internal marketing and their companies.

• Journal of Digital Contents Society
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• v.19 no.5
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• pp.917-926
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• 2018

In recent years, it has been supporting sustainable growth to be a longevity company such as training, consulting, finding and rewarding excellent companies, and tax support for the smooth family business succession of family businesses. The smooth family business succession of these companies has positive effects such as maintaining and improving technological competitiveness, maintaining stable employment, creating long-term investment and new jobs. However, since the concept of the family dominant business is still unfamiliar in Korea, the research on the family dominant business is also insufficient. Now, as family dominant business have a very high share in the national economy, there is a need for research on family dominant business in Korea. Therefore, this study conducted an empirical research on succession process consulting satisfaction of family business centered on small business owners and analyzed the difference of it.