• 제목/요약/키워드: conflict solving strategies

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남녀 대학생의 부모로부터의 심리적 독립이 이성관계에서의 갈등해결전략 및 이성관계만족도에 미치는 영향 (The Effects of Psychological Separation from Parents on Conflict Solving Strategies for Dating Relationship and Relationship Satisfaction among Male and Female University Students)

  • 김세영;최나야
    • 대한가정학회지
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    • 제49권9호
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    • pp.35-45
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    • 2011
  • This study was conducted to investigate the influence of university students' psychological separation from their parents on conflict solving strategies for dating relationships and on relationship satisfaction. The participants were 231 university students. The results were as follows. Firstly, male students were more psychologically separated from their mothers than female students. When living with parents, students were more psychologically separated from their fathers than their mothers. Secondly, the more independent students were from psychological conflict with their mothers, the less negative strategies they used in conflicts during dating. The closer female students were with their mothers, the more positive conflict solving strategies they used. Thirdly, the students who were freer from conflict with their mothers experienced higher satisfaction with emotional communication when dating. In conclusion, psychological separation from parents was confirmed to be a variable influencing both the effective use of the conflict solving strategies and dating relationship satisfaction.

사회적 유능성에 형제유무와 정서지능이 미치는 영향 : 갈등해결전략의 매개효과 검증 (The Influences of Siblings and Emotional Intelligence on Social Competence : Conflict Solving Strategies as Mediators)

  • 김윤희;강민주
    • 아동학회지
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    • 제31권3호
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    • pp.199-214
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    • 2010
  • This study examined the effects of siblings, emotional intelligence (E.I.), and conflict solving strategies (integrating-compromising strategy/ dominating strategy) on children's social competence. The subjects were 421 6th graders (231 boys, 190 girls) in Seoul. The children filled out questionnaires on their siblings, E.I., and conflict solving strategies. Their teachers were asked to rate the children's social competence. Mediational analyses were conducted using structural equation modeling. Both integrating-compromising strategies and dominating strategies mediated the relationship between E.I. and social competence. Children with higher E.I. reported that they used more integrating-compromising strategies, which in turn was related to higher social competence. Those who scored low on E.I. reported that they used more dominating strategies, which in turn was related to lower social competence. Although the effects of siblings did not have any direct effects on social competence, it was found to be related to the type of conflict solving strategies most frequently used. Compared to the children with siblings, the children without siblings used more dominating strategies, which in turn contributed to lower social competence.

가상적 딜레마 상황에 대한 만 4세 및 5세 유아의 사회적 지식과 대인간 문제해결 전략의 관계 (The Relationships between Social Knowledge about Hypothetical Social Dilemmas and Interpersonal Problem Solving Strategies of 4- and 5-year-olds)

  • 성미영
    • 한국생활과학회지
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    • 제16권2호
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    • pp.227-235
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    • 2007
  • This study investigated 4- and 5-year-olds' social knowledge and interpersonal problem solving strategies according to their sex, age, and hypothetical situation, and the relationships among them. Subjects were 116 preschoolers (73 boys and 43 girls; 68 four and 48 five-year-olds). Results showed that preschoolers had the higher scores of freindliness in potential entry situations than in support situations. Also, 4-year-old children were higher in forceful problem solving strategies than 5-year-olds. Furthermore, children's social knowledge assertiveness scores were positively related to their relevant problem solving strategies in conflict situations, while children's social knowledge friendliness scores were negatively related to their forceful problem solving strategies in conflict and potential entry situations.

소매바이어의 관점에서 본 갈등해결을 위한 교섭전략

  • 한동철;한장희;성희승
    • 한국유통학회지:유통연구
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    • 제2권2호
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    • pp.27-44
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    • 1997
  • In channels of distribution, buyers and vendors are often in conflict. In order 새 resolve conflicts, they usually use three types of strategies: problem solving, compromise and aggressive. Previous studies have focused on the choice of these three strategies. Nevertheless, it is unknown whether the strategies chosen in the early stage are maintained or changed over time. This articles main focus in on testing how the strategies are being affected by conflict resolution processed. Based on the literature review, six hypotheses are formulated. Data obtained from sixty-eight buyers of four different department stores are analyzed. Three hypotheses are fully accepted, two are partially accepted and one is rejected. Problem solving strategy and compromise strategy are either maintained or changed, but aggressive strategy is maintained, not changed. Since the nature of this study is exploratory, more empirical research is urgently needed.

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또래지지와 대인관계 갈등 대처방법 및 사회적 기술과의 관계 (Relationship between Peer Support, Coping Strategies and Social Skills)

  • 심희옥
    • 아동학회지
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    • 제21권1호
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    • pp.19-33
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    • 2000
  • This study explored the relationship between peer support, strategies used to cope with interpersonal stressors, and social skills among 4th and 5th graders. Instruments were the Social Support Appraisal Scale, the Self-Report Coping Scale, and the Teenage Inventory of Social Skills. Results showed that children used different coping strategies by the level of peer support. Children with more peer support were more active in seeking social support and in solving peer conflict. Children with more problems in peer relationships used more avoidance strategies such as internalization and externalization. Children with a high level of social skills were more likely to use approach strategies in peer conflict while children with a low level of social skills were more likely to employ avoidance strategies. Internalization was the most important strategy in explaining inappropriate peer relationships. For girls, social skill was the most essential variable in their peer relationships.

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또래와의 갈등 대처양식과 또래 괴롭힘의 가해·피해·친사회적 행동과의 횡·종단적인 관계 (Children Coping with Peer Conflict : Cross-Sectional and Longitudinal Correlates of Bullying, Victim, and Prosocial Behavior)

  • 심희옥
    • 아동학회지
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    • 제22권3호
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    • pp.49-61
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    • 2001
  • This study explored concurrent and prospective relationships of the coping strategies of 4th and 6th grade children in peer conflict focusing on bullying, victim, and prosocial behavior. Instruments were the Self-Report Coping Scale and the Peer Relations Questionnaire. Concurrent results of Study I showed children using more avoidance and fewer approach strategies were more likely to bullies or victims; and children using fewer avoidance and more approach coping strategies were more likely to be prosocial children. Externalizing best explained bullies and victims; seeking social support best explained prosocial children. Prospective results of Study II showed children using more externalizing and fewer problem solving were more likely to be bullies; and children employing internalizing and externalizing were more likely to be victims; and children using more seeking social support were more likely to be prosocial children. It was also found that externalizing at Time I best predicted bullies, internalizing best predicted victims, and seeking social support best predicted prosocial children.

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외식 프랜차이즈 본부의 갈등해결행동이 절차와 행동의 질 및 해지의도에 미치는 영향 (The Effects of Food Service Franchisors' Conflict Resolution Activities on Procedure Quality, Behaviour Quality and Dissolution Intention)

  • 한상호;양재장;이용기
    • 한국프랜차이즈경영연구
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    • 제8권3호
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    • pp.29-37
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    • 2017
  • Purpose - In recent years, research has been conducted on the conflict resolution strategies of the franchise headquarters and the franchisees, but there is a lack of research on the factors of conflict due to the intrinsic structure, such as interdependence or hierarchical relationship, and behavioral analysis to reduce the conflict. In this study, we analyze the relationship between satisfaction and trust formed in the process and result of the business, and the result of action to dissolution intention. Research design, data, methodology - For these purposes, the author developed the proposed model and several hypotheses. In this model, conflict resolution strategies consist of five dimensions such as avoiding, forcing, cooperating, obliging, and compromising strategy. And, this model proposed that onflict resolution strategies are antecedents of procedure quality, behaviour quality and dissolution intention are consequences of conflict resolution strategies. The data were collected from April 1 to April 15, 2013. Because this study examined franchise industries from the franchisee perspective, we contacted franchisee store owner and managers located in Seoul and Gyeonggi Province. Interviewers trained contacted a total of 483 franchisees, and 400 franchisees responded. Out of 400 respondents, 2 respondents were deleted due to missing information. Thus, a total of 398 franchisee were used for this study. he data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and structural equational modeling with SPSS 24.0 and Amos 23.0 statistical program. Results - The findings can be summarized as follows: First, franchisor conflict resolution activities have significant effects on procedure quality. Second, procedure quality has a significant effect on behavior quality. Finally, behavior quality has a significant effect on dissolution intention. Conclusions - In this study, we investigated the relationship between conflict resolution behavior, procedural quality, behavior quality and dissolution intention. As a result, the franchisers should strive to resolve conflicts not only in solving simple problems with franchisees, but also in a longer term perspective. We also found that the procedural aspects of resolving conflicts should not be ignored. If the trust and satisfaction of each other increase during the process of resolving the conflict, it will positively affect the satisfaction and trust in resolving the conflict. This is also because it serves to lower the intention of termination. However, there is a limitation that it is targeted only to the restaurant franchise, and it is necessary to study the conflict resolution behavior depending on the type of conflict.

The Influence of Dental Hygiene Student's Communication Ability and Conflict Management Types on Adaptation to College Life

  • Shin, Myong-Suk;Han, Ji-Hyoung;Hwang, Ji-Min
    • 치위생과학회지
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    • 제21권1호
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    • pp.19-27
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    • 2021
  • Background: The purpose of this study was to investigate the effects of dental hygiene students' communication ability and conflict management types on adaptation to college life improve adaptation to college life and to suggest strategies to play a role as a professional dental hygienist in clinical practice. Methods: The subjects of this study were selected by random sample extraction of dental hygiene students from two colleges in Gyeonggi and one Chungcheong area. The survey was conducted online for dental hygiene students from July 20 to October 31, 2020. In order to comply with research ethics, this study was investigated with the consent of the subjects. The sample was analyzed for the final 351. Results: Dental hygiene students' communication ability was 3.74 points, conflict management types was 3.01 points, and adaptation to college life was 3.30 points. In the type of conflict management according to the general characteristics, the problem-solving method, the avoidance method, the compromise method, and the concession method showed statistically significant differences in major satisfaction. Among the types of conflict management, the highest positive correlation (r=0.613) was shown in the relationship between the problem-solving method and the compromise method. Factors influencing the adaptation to college life were concentration, forced method, self-disclosure, conversational coherence, and social relaxation. Conclusion: This study is significant in that it derives sub-areas of communication ability and conflict management types that influence adaptation to college life. In the future, there is a need to improve the quality of dental hygienists by continuously conducting research on the types of conflict management targeting dental hygienists, and responding more proactively and actively to conflict situations in the clinical field.

물리치료학에서의 문제중심학습(Problem Based Learning) (Problem Based Learning in Physical Therapy)

  • 이경희;김철용;김성학
    • 대한물리치료과학회지
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    • 제9권4호
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    • pp.141-153
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    • 2002
  • Problem based learning(PBL) is one of the learning strategies from the constructivism. It is a learning centered students. The tutors are facillitators as activators, helpers and cooperators not organizer in the classrooms. PBL makes that students learn creativity, independence, reasoning skits, communication and collaboration for problem solving. As the PBL process, students get the problems that are in real situation, discussed with others for brain storming, self directed study and revisited to the situation. They think critically and apply to the real situation. When students are to be physical therapists, they are easy to adopt their job and efficient to manage well. But inspite of a lot of advantages to them, there are much conflict to use as the learning strategies. Students perceived one of best learning method that they have experienced, but there are stress, burden, anxiety, timeless to prepare, lack of information and so on. PBL is effective to learning health oriented subjects, problem solving, even a lot preparation and processing for learning. It is reduced the differences between theories in colleges and practices in the fields. In processing of PBL, students get more many skills than the conventional learning. As trying many times to the classrooms, we can fixed to PBL with mistakes and conflict for better the development of the teaching and learning.

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유아교사의 관점에서 본 교사와 학부모의 갈등과정 : 근거이론적 접근 (A Grounded Theory Approach to the Process of Conflict between Early Childhood Teacher and Parent on the Perspectives of Teachers)

  • 김영주;이경화
    • 한국보육지원학회지
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    • 제11권5호
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    • pp.237-260
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    • 2015
  • 본 연구는 유아교사와 학부모 간에 발생하는 갈등의 사례를 분석함으로써 유아교사와 학부모의 갈등과정에 관한 근거이론을 개발하는데 목적을 두었다. 이를 위해 27개 사립유치원에 근무하는 교사 100명으로부터 학부모와의 갈등 사례를 수집하였으며, Strauss와 Corbin(2001)이 제시한 절차에 따라 수집한 사례들을 분석하였다. 개방코딩을 통해 75개 개념과 15개 하위범주, 그리고 '갈등의 원인', '갈등의 조건', '갈등 사태', '갈등의 증폭', '갈등의 해결전략', '갈등의 종료'의 6개 범주를 도출하였으며, 축코딩을 통해서 패러다임에 따라 범주를 통합하고 '갈등의 주 원인제공자'와 같은 범주의 속성과 차원을 도출하였다. 선택코딩 단계에서는 '조율되지 않은 악기들의 전주', '불협화음과 협화음의 이중주', '아름다운 피날레 대 기약 없는 인터미션'의 3가지 핵심범주를 중심으로 이야기의 윤곽을 기술하였으며, 연구결과 전체를 통합하는 상황모형을 제시하였다. 교사들이 실제 경험한 사례들에 근거하여 구축된 유아교사와 학부모의 갈등과정 이론의 특징을 기술하는 한편, 갈등의 사회적 배경으로 신자유주의적 교육패러다임에 대해 비판적 논의를 제기하였다.