• Title/Summary/Keyword: conflict & negotiation

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Korea-China Conflicts in Business: A Search after their Solutions (한·중 비즈니스 관계의 갈등과 그 해결방안에 대한 모색)

  • KIM, Ju-Won;KIM, Yong-June
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.66
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    • pp.191-218
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    • 2015
  • This research is, first of all, a theoretical study concerning 'conflict.' Only then, we could obtain ways in which we manage and resolve various problems arising from conflicts in business between Korean and Chinese companies. In doing this, we also tried to grasp cultural characteristics, or factors, in Chinese ways of carrying out negotiations that lead to conflicts with us. On the basis of these preliminary considerations, we developed practical techniques of conflict management and types of negotiation strategy. We thereby could suggest broader strategic implications for better performance in international business. Concretely, this research investigates techniques of conflict management and types of negotiation strategy. For such techniques and types, we suggest, (1) Sharing technique or reconciliatory compromising negotiation and its compromise strategy, (2) collaborative technique or cooperative negotiation and its win-win strategy, (3) competitive technique or competitive negotiation and its profit-seeking attack strategy, (4) accommodative technique or receptive negotiation and its relation-maintaining yield strategy, (5) avoidant technique or evasive negotiation and its indifference-showing avoidance strategy. This research contributes to promote understanding on negotiation culture of chinese corporate. and we provide the guideline of the conflict management and the insight for the efficiency strategy of chinese business negotiation. But, empirical data and statistical examinations should be added to our present research for the future prospective ones.

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A Study on Value, Norms and Patterns of Managing Workplace Conflicts; A Comparison between Korea and Canada (국가간 가치지향 차이에 따른 조직내 갈등관리규범과 갈등관리유형 비교연구 -한국과 캐나다 관리자의 조직 내 갈등해결방식을 중심으로-)

  • Chung, Hoon
    • International Commerce and Information Review
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    • v.9 no.4
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    • pp.265-288
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    • 2007
  • This study analyzed which conflict management norm was preferred according to unique cultural difference of nation and such conflict management norm influences on conflict management type in solving real conflict when conflict in organization occurs and such conflict norm had a preference and influence on conflict management type in solving real conflict through such conflict management norm. As the result, first, Korean managers showed still high attitude on group interest and aimed to negotiation. But they highly depended on control. Canada managers showed discussion norm of individual interest and performed conflict management laying stress on unity and negotiation. second, as for conflict management of negotiation, both Canada and Korea performed it on the based of his or her interest discussion and as for plural agenda unity positively influenced to unity conflict management in Korea but in Canada, attitude for the future negatively influenced.

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Discriminant Analysis of Children's Peer Status based on their Conflict-Resolving Strategies and Emotional Intelligence (갈등해결전략과 정서지능에 의한 아동의 또래지위 판별)

  • Jung, Hye-Young;Kim, Ji-Hyun;Lee, Kyeong-Hwa
    • Journal of Fisheries and Marine Sciences Education
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    • v.23 no.2
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    • pp.290-301
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    • 2011
  • The purposes of this study were to test differences in conflict-resolving strategies and emotional intelligence based on children's peer status, and to verify the discriminance of conflict-resolving strategies and emotional intelligence for peer status. 58 popular children and 52 rejected children from 4 elementary school were selected, and the data were analyzed with independent sample t-test and discriminant analysis. The research findings are as follows: First, negotiation- and cooperation-strategies (sub-factors of conflict-resolving strategy) and emotional intelligence showed statistically significant differences between popular children and rejected children, while other sub-factors of conflict-resolving strategy and sub-factors of emotional intelligence showed indifference between them. Second, negotiation- and cooperation-strategies among 4 sub-factors of conflict-resolving strategy and 5 sub-factors of emotional intelligence were the most discriminant predictors for children's peer status. The results suggest systematic teacher training and program for the rejected children's improvement of negotiation- and cooperation-strategies in their peer relations.

Analyzing the Negotiation Process for the Adoption of Nagoya Protocol on Access to Genetic Resources and the Fair and Equitable Sharing Arising from their Utilization using the Conflict Management Process (갈등 관리 프로세스에 의한 ABS협상의 갈등 사례 분석)

  • Min, Seo-Jeong;Lee, Gwan-Gyu;Kim, Joon-Soon
    • Journal of Environmental Policy
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    • v.10 no.2
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    • pp.3-19
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    • 2011
  • Nagoya Protocol designed to establish criteria about material trade of biological genetic resources(ABS) was adopted in the 10th conference of the Parties to the Convention on Biological Diversity. In the course of the negotiation for adoption of the protocol, there was conflict between developed and developing countries, resource-rich and poor countries, and multinational corporations and environmentalists. This study investigates conflict process, subjects, issues and major factors in the negotiation case, and analyzes the negotiation by using the Conflict Management Process. To develope conflict management strategies for various conflict cases, we examine previous studies and analyze the intersectional conflict factors of this case and general cases, such as Fundamental side, Resource-allocation side, and Communication/Information-sharing side. These analyses of conflict prevention/resolution of the ABS negotiation show the importance of building mutual trust among stakeholders, enhancing mediator training, and constructing appropriate legislative/policy systems for successful conflict management.

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Modeling of Evaluation Function for the Mediation of Negotiation Between Holons (홀론간의 협상 중재를 위한 평가함수 모델링)

  • Kim, Jeong
    • Journal of Korean Institute of Industrial Engineers
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    • v.24 no.1
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    • pp.11-21
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    • 1998
  • Holonic manufacturing systems have been recently presented to meet the various needs of customer rapidly. Holonic manufacturing systems consist of several holons which may perform decision making for the achievement of their objectives. Holonic manufacturing systems are characterized by cooperation and negotiation among holons. The problem of conflict can be occurred during communication between holons. Then the negotiation is required for the holons. This paper deals with a mathematical model for the mediation of negotiation between holons in the holonic manufacturing systems. In this paper an evaluation function for mediation is modeled using the utility function.

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An Argument-based Approach to Manage Collaborative Negotiations in Software Systems Design

  • Lu, Stephen C-Y.;Jing, Nan
    • Industrial Engineering and Management Systems
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    • v.7 no.3
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    • pp.266-287
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    • 2008
  • To manage collaborative negotiation in software system design, we have built a socio-technical argument-based negotiation management approach by integrating a Socio-technical Co-construction Process (STCP) with an Argument-based Negotiation Process (ABNP). This paper reviews relevant research work and presents each step of this approach. The STCP provides rich contextual information of technical decisions and social interactions in a system design process. The ABNP provides STCP with a negotiation management and conflict resolution strategy by guiding software engineers to generate, exchange and evaluate their argument claims in negotiation activities. In addition, this paper describes a prototype system which implements this new approach using the advanced Web-based software technologies with the goal of demonstrating how to systematically enhance the negotiation management capabilities in a dynamic socio-technical framework.

Web-Based Negotiation Support Systems Approach to Inter-Departmental Conflicts Resolution (부서간 갈등을 해결하기 위한 웹 기반 협상지원시스템에 관한 연구)

  • Lee, Kun-Chang;Kim, Jin-Sung
    • Asia pacific journal of information systems
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    • v.10 no.4
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    • pp.153-180
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    • 2000
  • The objective of this paper is to propose a Web-based Negotiation Support System(NSS) to facilitate conflict resolution between departments in a firm. As the management environment is recently becoming more complex and competitive, the need for harmonizing department functions in a firm is increasing much more than ever. In literature, most of conflict resolution approaches have been based on a sort of behavioral concepts including regular meeting or conference. However, as the department functions are wired through the Internet, a new approach to conflict resolution using the web-based technique is deemed necessary. For this purpose, we developed a Web NSS and illustrated a typical case in which conflicts between production and marketing functions are resolved using the Web NSS.

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The contents of the Education for Conversation and Negotiation, and its Sociopolitical Implication (대화와 협상교육의 내용과 사회정치적 함의)

  • Shin, Hee-sun
    • Journal of Ethics
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    • no.75
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    • pp.63-98
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    • 2009
  • The Social Conflict Index in Korea is considerably high. In the situation where both parties' interests conflict each other, Korean society has shown immature democracy, which couldn't peacefully resolve the conflict because of the lack of tolerance against the counterparty's position. In terms of upbringing educated citizens, who could democratically communicate with others and approach problems, communication skill training is very important, reducing social costs by extreme conflict. Thus, this paper studied the necessity of communication skills training and its sociopolitical implication through case studies about "Communication and Negotiation" class, which is proceeded under university liberal education. Under current university curriculums, increased liberal education programs, related with speaking, focus on cultivating logical and critical thinking in the main. Based on these thinking skills, "Communication and Negotiation" has important implication in terms of cultivating mindset which resolves conflicts and considers other's position by collaborative and emotional perspectives. In terms of cultivating practical communication skills, this "Communication and Negotiation" class requires the change of teaching skills with various training programs, under students' active participation and feedback in the class exercise for resolving problems. Ultimately, through "Communication and Negotiation" class, and as members of society, students could learn matured citizenship and sense of responsibility by respecting others' position and reasonably resolving conflicts.

A Study on the Comparative Pattern of Trade Negotiation between Korea and Japan (한국인(韓國人)의 무역협상방식(貿易協商方式)에 관한 연구(硏究) - 일본인의 협상방식비교 -)

  • Kang, Jin-Seok
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.14
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    • pp.291-321
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    • 2000
  • This study investigates the different pattern of trade negotiation between Korea and Japan. For the Korea, it is inevitable to enhance nation's competitiveness position amid the rapidly changed international environment. Especially, Korea's recent experience of IMF credit under economic crisis during 1997-1999 tells us the importance of international trade and trade negotiation. Our main interest is focused on the comparative pattern of both countries with the recognition that the role of the negotiation can not be overemphasized for the Korea. This is because Korea has continuously recorded the huge trade deficits with Japan for the long time. Although we consider the different degrees of products quality, industrial structure, productivity, and national competitiveness of both countries, it is necessarily required to pay special attention on different pattern of negotiation skills and tactics between two countries. In the paper, we suggest some important guidelines for Korea to improve its negotiation technique with Japan. First, valuing human relation between negotiators, rather than negotiating process. Second, preparing for negotiations: the negotiators should try to carve out enough time to prepare for the bargaining. Third, appreciating the power of patience: very essential to effective outputs. Fourth, being a specialist on both countries' culture and avoiding lawyers' intervention for conflict resolution.

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Successful Win-Win Requirements Negotiation Method using Game Theoretic Approach (게임 이론적 접근을 통한 효과적인 윈윈 요구사항 협상 기법)

  • Lee, Kwan Hong;Lee, Seok-Won
    • Journal of KIISE
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    • v.43 no.8
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    • pp.857-868
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    • 2016
  • With changing software industry structure, the emerging concept called Software Ecosystems (SECO) has various challenges that software engineers have to overcome. In market-driven software product development, they should have the capability to offer high value products to their own business and their customers in order to being competitive. Each stakeholder's perspectives and interests should be reconciled in terms of requirements so that engineers can offer high value products through requirements selection. Existing works have just mentioned the need of requirements negotiation between stakeholders without proposing detailed guidelines or practice. In this work, a systematic Requirements Negotiation process is proposed to resolve conflicts of interests of stakeholders in SECO. The interests of stakeholders are analyzed based on goal-based requirements engineering. The rationale of requirements conflict is structured for management. A stepwise requirements negotiation process aims at resolving requirements conflict by applying game theory concepts based on self-interested behaviors of stakeholders.