• Title/Summary/Keyword: conceptual model

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Customer Loyalty and Logistics Service Performance in Maritime Transport : A Literature Review and Conceptual Model

  • Jang, Hyun Mi;Kim, Sang Youl
    • Journal of Navigation and Port Research
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    • v.36 no.9
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    • pp.753-761
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    • 2012
  • To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.

A Study on a Conceptual Model for Housing Quality in Urban Area (현대 도시 주거의질(질) 예측을 위한 개념적 모형에 관한 연구 -서울과 대전 지역을 중심으로-)

  • 최목화
    • Journal of the Korean Home Economics Association
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    • v.26 no.2
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    • pp.49-67
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    • 1988
  • The purpose of this study was to present a conceptual model for predicting housing quality. Housing quality was measured in three ways: perceived quality about physical features of houses, perceived level of the quality in comparison with perceived average level I urban area and housing satisfaction. The specific objectives to achieve the purpose were ; 1) to measure the perceived quality about physical features of houses and perceived level of the quality in comparison with the perceived average level I urban 2) to measure the level of housing satisfaction 3) to clarify the causality between the composite variables of housing quality. A final instrument was developed through two stage pilot surveys. The respondents were 1292 homemakers of middle and high economic class in seoul and Daejeon, selected through stratified random sampling technique. Data were collected during March and April, 1986, and analyzed using SPSS and SAS computer packages. The statistics used were frequency, percentage, F-test, Duncan's Multiple Range, x2, Cramer's V, Multiple linear Regression, Path analysis. The major finding were as follows; the variables significantly related to predict the housing quality were found. The simple, composite variables and 3 measures of housing quality were linked using path analysis, thereby a conceptual model predicting housing quality was suggested.

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Third grade students' fraction concept learning based on Lesh translation model (Lesh 표상 변환(translation) 모델을 적용한 3학년 학생들의 분수개념 학습)

  • Han, Hye-Sook
    • Communications of Mathematical Education
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    • v.23 no.1
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    • pp.129-144
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    • 2009
  • The purpose of the study was to investigate the effects of the use of RNP curriculum based on Lesh translation model on third grade students' understandings of fraction concepts and problem solving ability. Students' conceptual understandings of fractions and problem solving ability were improved by the use of the curriculum. Various manipulative experiences and translation processes between and among representations facilitated students' conceptual understandings of fractions and contributed to the development of problem solving strategies. Expecially, in problem situations including fraction ordering which was not covered during the study, mental images of fractions constructed by the experiences with manipulatives played a central role as a problem solving strategy.

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Introduction to US EPA Smart Scoping Technical Guide for Improving Pollution Site Investigation (국내 오염부지 조사 개선을 위한 US EPA 스마트 스코핑 기술 소개)

  • Kim, Bomin;Kim, Han-Suk;Kwon, Man Jae;Jo, Ho Young
    • Journal of Soil and Groundwater Environment
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    • v.25 no.2_spc
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    • pp.70-85
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    • 2020
  • This paper introduces the 'Smart Scoping for Environmental Investigations Technical Guide' issued by the US Environmental Protection Agency in 2018, which describes the use of smart scoping during lifecycle of remedial investigation projects. This paper also briefly summarizes the guidelines of soil and groundwater contamination investigation of South Korea. The smart scoping practices can support the development of a robust and realistic conceptual site model that is very useful for investigations and evaluations of the contaminated site. The application of evaluation tools relevant for the site-specific characteristics is important for the development of a conceptual site model. The smart scoping recommends the use of previous investigation data and implementation of best proven strategies for successful remedial investigation project. The use of smart scoping in contaminated site investigation will provide better management of contaminated sites.

CONCEPTUAL MODEL OF RFID APPLICATION IN PREFABRICATION INSTALLATION PROCESS

  • V. Peansupap;T. Tongthong;B. Hasiholan
    • International conference on construction engineering and project management
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    • 2007.03a
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    • pp.279-288
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    • 2007
  • Attempts to achieve a higher productivity have led studies to focus on process improvement. Information has been found as an essential element for process improvement. This research has introduced and focused on two types of information, namely: related jobsite information along the process and feedback information. Related jobsite information along the process which needs to be processed and delivered in a timely manner, accurate, and real time is required to streamline the decision making process. Whereas feedback information about process' current practices which have to be captured and stored is a useful for continuous improvement in identifying the problem origin and determining corrective action. In the current practices, although these two types of information are essential for process improvement, construction process has faced barriers in obtaining that information. Therefore, this research will propose a new information system to overcome the aforementioned barriers. The new information system consists of RFID as an automatic identification and data collection device integrated with database to support construction processes. The new system attempts to provide related jobsite information along the process and feedback information to support decision making process and continuous process improvement respectively. A case study of prefabrication installation process in housing projects has been selected to be implemented in conceptual model of RFID application in construction industry. Conceptual model will be presented in this paper as an initial stage of this ongoing research. Expected outcomes of the new system and future works will be discussed briefly.

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Conceptual model architecture design for power grid stabilization service using distributed resources (분산 자원을 활용한 전력망 안정화 서비스 개념적 모델 아키텍처 설계)

  • Jin Oh Kim;Young Min Kim;Joo Yeoun Lee
    • Journal of the Korean Society of Systems Engineering
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    • v.20 no.spc1
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    • pp.97-107
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    • 2024
  • Efforts to respond to climate change are being made in various ways around the world, and in the energy field, continuous research and pilot projects are underway through new and renewable energy, efficient power grid management, and power grid services. Systems are in place to realize these efforts, and the systems created allow for better effectiveness. When implementing a system, systems engineering methodology helps design a more systematic system and can provide verification accuracy and uniformity through intuitive connectivity. In this paper, the original requirements of the power grid stabilization system and the architecture of the system's essential constraints are constructed as a conceptual model and the boundaries and flows between components are defined. By utilizing distributed resources such as EV(Electric Vehicle) and ESS(Energy Storage System) in the power service platform system, we plan to design and build a next-generation power service system that can participate in the power stabilization market and implement a system necessary to respond to climate change in the future.

Understanding Driver Compliance Behaviour at Signalised Intersection for Developing Conceptual Model of Driving Simulation

  • Aznoora Osman;Nadia Abdul Wahab;Haryati Ahmad Fauzi
    • International Journal of Computer Science & Network Security
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    • v.24 no.3
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    • pp.142-150
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    • 2024
  • A conceptual model represents an understanding of a system that is going to be developed, which in this research, a driving simulation software to study driver behavior at signalised intersections. Therefore, video observation was conducted to study driver compliance behaviour within the dilemma zone at signalised intersection, with regards to driver's distance from the stop line during yellow light interval. The video was analysed using Thematic Analysis and the data extracted from it was analysed using Chi-Square Independent Test. The Thematic Analysis revealed two major themes which were traffic situation and driver compliance behaviour. Traffic situation is defined as traffic surrounding the driver, such as no car in front and behind, car in front, and car behind. Meanwhile, the Chi-Square Test result indicates that within the dilemma zone, there was a significant relationship between driver compliance behaviour and driver's distance from the stop line during yellow light interval. The closer the drivers were to the stop line, the more likely they were going to comply. In contrast, drivers showed higher non-compliant behavior when further away from stop line. This finding could help in the development of conceptual model of driving simulation with purpose in studying driver behavior.

Effects of Salesperson Brand Identification on Conceptual Fluency, Satisfaction, and Brand Evaluation (판매원 브랜드 동일시가 개념적 유창성, 서비스 만족도, 브랜드 평가에 미치는 영향)

  • Choi, Soonhwa
    • Journal of Distribution Science
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    • v.16 no.4
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    • pp.75-82
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    • 2018
  • Purpose - As the role of salespersons in retail stores has expanded from selling products to sharing brand experiences with customers, the importance of research on the effects of salesperson-brand relationships has grown. The purpose of this research is to investigate the influences of salespersons' brand identification on conceptual fluency and customers' service and brand evaluations. It was supposed that salespersons' brand identification is affected by brand knowledge, which is a core dimension of internal branding. Research design, data, and methodology - The author developed a structural model in which salespersons' brand knowledge influences brand identification, hence customers' perception of salesperson-brand image congruence. And it is hypothesized that salesperson-brand image congruence influences conceptual fluency which affects customers' satisfaction and brand evaluation. Data were collected from five department stores in Seoul. Results - First, salespersons' brand knowledge was found to have a significant effect on brand identification. The more a salesperson knows about the affiliated brand, the higher her level of brand identification. Second, salespersons' brand identification influenced salesperson-brand image congruence. Third, salesperson-brand image congruence had a significant effect on brand conceptual fluency. Customers who perceive salesperson-brand image congruent are more likely to process information easily. Finally, conceptual fluency was found to be a significant determinant of store loyalty and brand value evaluation. Conclusions - The results of this study verify importance of salesperson's brand identification on customers' service and brand evaluations. To enhance salespersons' brand identification, retailers should emphasize the importance of internal branding and communication, especially by sharing brand vision, values, and identity with employees at customer contact points. Also, as brand conceptual fluency is a significant determinant of customer responses, retailers need to deliver consistent messages through various components of store environments, including salespersons' attitudes, appearances, and manners, as well as physical store design. With a deeper understanding of the effects of salesperson-brand relationship and brand conceptual fluency, retailers will be able to create more effective brand strategies to enhance their performances. Future studies should consider data from various retail types, such as discount stores, to generalize the findings.

Comparison of streamflow runoff model in Korea for applying to reservoir operation (저수지 운영을 위한 한국 하천 유출 모형의 비교)

  • Noh, Jae-Kyoung;Lee, Jae-Nam
    • Korean Journal of Agricultural Science
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    • v.38 no.3
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    • pp.513-524
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    • 2011
  • To evaluate the applicability of inflow runoff model to reservoir operation in Korea, DAWAST model and TPHM model which are conceptual lumped daily runoff model and were developed in Korea, were selected and applied to simulate inflows to Daecheong multipurpose dam with watershed area of 4,134 $km^2$, and water storages in Geryong reservoir with watershed area of 15.1 $km^2$ and total water storage of 3.4 M $m^3$. Evaluating inflows on an yearly, monthly, ten-day, and daily basis, inflows by DAWAST model showed balanced scatters around equal value line. But inflow by TPHM model showed high in high flows. Annual mean water balance by DAWAST model was rainfall of 1,159.9 mm, evapotranspiration of 622.1 mm, and inflow of 644.6 mm, from which rainfall was 104.8 mm less than sum of evapotranspiration and inflow, and showed unbalanced result. Water balance by TPHM model showed satisfactory result. Reservoir water storages were shown to simulate on a considerable level from applying DAWAST and TPHM models to simulate inflows to Geryong reservoir. But it was concluded to be needed to improve DAWAST and TPHM model together from imbalance of water balance and low estimation in high flow.

Analysis of Research Trend on Conceptual Change in Earth Science (지구과학교육 분야의 개념변화 연구 동향 분석)

  • Park, Ki Rak;Park, Hyun Ju
    • Journal of the Korean earth science society
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    • v.39 no.2
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    • pp.193-207
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    • 2018
  • The purpose of this study was to analyze trends in conceptual change research in the field of Earth Science education conducted in Korea and to provide them as basic data of future concept change research. The trends of conceptual change research were analyzed in terms of keywords, year of publication, source of research, purpose of research, subject, area of research, and research method. This study was carried out on a total of 126 conceptual change papers of Earth Science education published from 1989 to July 2017. This study showed the following conclusions: First, the conceptual change research papers used more the term 'conceptual change' than 'misconceptions' and 'preconceptions'. Second, the conceptual change paper has achieved a large amount of growth in the 2000s. Third, conceptual change research tended to proceed to the subject of master's dissertation. Fourth, there were a lot of researches to find out the misconceptions and change them into the right concept, the conceptual change paper used free response test for misconceptions, and cognitive conflict instruction model and CAI (Computer Assisted Instruction) teaching strategy for misconceptions. Fifth, elementary school students were studied the most. Sixth, the study of conceptual changes in the field of Earth Science was high in the astronomical and atmospheric areas. Finally, although quantitative analysis methods were used in the early days of research, in the 2010s, qualitative analysis methods were widely used. In this paper, we proposed research on conceptual change for pre- and in-service teachers, expansion of research on conceptual changes in various fields such as geology, oceanography, atmosphere in Earth Science, investigation of causes of misconception in Earth Science and research on individual's affective factors, and so on.