• 제목/요약/키워드: change management for workers

검색결과 208건 처리시간 0.025초

슈퍼바이저의 고용불안정성이 조직유효성에 미치는 영향에 관한 연구: 자기효능감과 신뢰의 조절효과 (A Study on the Relationship between Franchise Firm's Supervisors Job Insecurity and Organizational Effectiveness: The Moderating Effect of Self-Efficacy and Trust in Manager)

  • 조준상
    • 유통과학연구
    • /
    • 제13권1호
    • /
    • pp.35-46
    • /
    • 2015
  • Purpose - This paper attempted to investigate the relationships among the perception of job insecurity and organizational effectiveness, and it examines these relationships while considering the moderating effect of trust in the manager and self-efficacy. Job insecurity is an independent variable, organizational effectiveness aspects (job satisfaction, organizational commitment, and turnover intention) are dependent variables, and trust and self-efficacy are moderators. Research design, data, and methodology - Regression analysis was used to verify the effects. The measurement items were already deemed as reliable and valid in the previous study, but for this purpose, some modifications were made. To examine the model, this study relied on the samples chosen from Korean employees in the six franchise business firms. The survey was conducted on 288 workers. Each question is based on a 5-point Likert type scale. The data were analyzed using SPSS 18.0. Results - The results of the study are summarized as follows. First, job insecurity has an influence on organizational effectiveness aspects (negatively on job satisfaction, negatively on organizational commitment, and positively on turnover intention). Second, analyzing the moderating effect of trust, trust in manager is mediated between job insecurity and organizational effectiveness aspects (on organizational commitment and on turnover intention). However, employees' trust in manager had no significant moderating effect on the job insecurity-job satisfaction relationship. Third, self-efficacy is mediated between job insecurity and organizational effectiveness aspects (on job satisfaction, on organizational commitment, and on turnover intention). Conclusions - First, it is necessary to be aware of the seriousness of employees' job insecurity in franchise firms, which have played a pivotal role in national economic growth, and to create a detailed plan for reducing insecurity and actively implementing it. To this end, the franchise companies should implement efficiency efforts such as obtaining an appropriate capacity of equipped personnel and a training program. Second, there are moderating effects of self-efficacy and trust in the relationship between job insecurity and organizational effectiveness. Depending on business conditions, stability and instability can only be experienced in the organizations of franchise companies. This can give rise to instability in employment. Therefore, it is necessary to develop and utilize a system that can be minimized with a change in the new awareness of employment instability. After all, a good leader (manager) must accumulate personal trust and build up a core competence that is necessary to become competent in the field himself. Even if you lack the material resources to improve performance, if the leader with the core competencies (e.g., technical/management /organization/marketing/design) can gain the trust of the supervisor, you can get a good organizational performance. Therefore, you should foster a healthy organizational culture through education such as leadership training and employee training to be built on trust between the leaders and the employees. In addition, you need to focus on HRD&M training in order to increase the self-efficacy of the supervisor.

모니터링 기능에 대한 인식이 효과적인 BPMS 도입에 미치는 영향 (An Empirical Study on the Impact of the Perception of the Monitoring Function on Effective BPMS Adoption)

  • 채명신;박진석;이병태
    • Asia pacific journal of information systems
    • /
    • 제17권3호
    • /
    • pp.105-130
    • /
    • 2007
  • Recently, there is a substantial interest in implementing Business Process Management System(BPMS) among enterprises with the purpose of business process innovation. BPMS redesigns and coordinates business processes in terms of both automated steps and human involvement in order to maximize the value of both involved people and systems. The reason why BPMS is getting attention from top managers is that it has the possibility to optimize the business processes by cycling the process of modeling, execution, monitoring, evaluation, and redesigning work processes. Thus, it has created high expectations about not only productivity improvement but also business process innovation. However. having an innovative nature, which is used for process innovation, BPMS implementation has great potential to stir up employee resistance. The analysis and the discussion about the prevention of the resistance against IS(Information Systems) is important because IS change the way people work and also alter the power structure within the organization, in general. The purpose of this study is to investigate factors that have an impact on the effective adoption of BPMS at the enterprise level. To find out these factors, this study considers two characteristics of BPMS: First. BPMS shares some characteristics with other enterprise-wide IS such as ERP. Second, it has special BPMS-specific characteristics. Due to the lack of previous research on BPMS adoption, interviews were carried out with IT-consultants and CIOs who conducted BPMS projects previously to find out BPMS-specific features that would make BPMS unique when compared to other enterprise-wide IS. As a result, the monitoring function was chosen as the main BPMS-specific factor. Thus, this paper reviewed studies both on enterprise-wide IS adoptions, which applied Technology Acceptance Model (TAM) and secondly on computer based monitoring to find out factors that would influence the employees' perception on the monitoring function of BPMS. Based on the literature review, the study suggested three factors that would have an impact on the employee's perception of the monitoring function: fairness of enterprise evaluation system, fairness of the boss, and self-efficacy of their work. Three factors that would impact the enterprise-wide IS adoption were also set: the shared belief in the benefit of BPMS, training, and communication. Then, these factors were integrated with TAM. Structural equation modeling was used to test hypotheses, out factors that would impact the employees' perception on the monitoring function of BPMS. Based on the literature review the study suggested three factors that would have an impact on the employee's perception of the monitoring function: fairness of enterprise evaluation system, fairness of the boss, and self-efficacy of their work. Three factors that would impact the enterprise-wide IS adoption were also set: the shared belief in the benefit of BPMS, training, and communication. Then, these factors were integrated with TAM. Structural equation modeling was used to test hypotheses. The data analysis results showed that two among three monitoring function related factors - enterprise evaluation system and fairness of the boss - were significant. This implies that employees would worry less about the BPMS implementation as long as they perceive the monitoring results will be used fairly for their performance evaluation. However, employees' high self-efficacy on their job was not a significant factor in their perception of the usefulness of BPMS. This is related to cases that showed employees resisted against the information systems because they automated their works (Markus, 1983). One specific case was an electronic company, where the accounting department workers were requested to redefine their job because their working processes were automated due to BPMS implementation.

지하철 역무직 근로자의 주간수면과다증 영향 요인 (The influential Factors of excessive daytime sleepiness for public Service Workers at Subway Stations)

  • 최숙경;정은숙
    • 디지털융복합연구
    • /
    • 제13권12호
    • /
    • pp.225-233
    • /
    • 2015
  • 본 연구는 서울시내 소재 지하철 역무직 근로자 927명을 대상으로 주간수면과다증에 영향을 미치는 요인을 파악하고자 실시하였다. 자료수집은 구조화된 설문지로 웹사이트에서 하였고, 자료분석은 SPSS 20.0 통계프로그램을 이용하였다. 연구결과는 일반적 특성에서 결혼여부가 통계적으로 유의한 차이가 있었고, 건강관련특성에서 취미/여가 활동 여부가 통계적으로 유의한 차이가 있었다. 직무관련특성에서 근무장소, 소속만족도가 유의한 차이가 있었고, 직무스트레스 요인으로 물리적 환경, 직무요구, 직무자율, 관계갈등, 조직체계, 보상부적절, 조직문화에서 통계적으로 유의한 차이가 있었다. 주간수면과다증에 영향을 미치는 요인으로는 취미여가활동, 소속만족도, 물리적 환경, 직무요구, 직무자율, 조직체계, 조직문화 이었으며 20.5%의 설명력을 나타냈다. 향후 역무직 근로자들에게 주간수면과다증을 예방할 수 있는 취미/여가활동의 권장과 직무스트레스 해소를 위한 물리적 환경개선, 조직체계의 변화 및 조직문화의 만족을 위한 중재 프로그램의 개발 및 운영을 제안한다.

벤처기업정밀실태조사와 한국기업혁신조사 데이터를 활용한 통계적 매칭의 타당성 검증 (The Validity Test of Statistical Matching Simulation Using the Data of Korea Venture Firms and Korea Innovation Survey)

  • 안경민;이영찬
    • 지식경영연구
    • /
    • 제24권1호
    • /
    • pp.245-271
    • /
    • 2023
  • 최근 데이터 경제가 가속화되면서 경영학 분야에서는 데이터 매칭이라는 새로운 기법이 주목받고 있다. 데이터 매칭은 모집단이 같지만 서로 다른 표본에서 수집된 데이터셋을 합치는 기법 또는 처리 과정을 의미한다. 그중에서 통계적 매칭은 서로 다른 데이터를 결합하는데 있어서 사업자 번호와 같이 기준이 되는 변수가 없는 경우 통계적 함수를 활용하여 데이터를 매칭하는 방법이다. 선행연구 검토결과 경제학, 교육학, 보건, 의료 등 다양한 분야에서 통계적 매칭이 많이 사용되고 있는데 반해 경영학 분야는 제한적임을 확인할 수 있었다. 본 연구는 기존 경영학 분야에서 충분히 연구되지 않았던 통계적 매칭의 유용성을 검증하고 활용도를 높이는 방안을 연구하고자 한다. 연구목적을 달성하기 위해 본 연구에서는 2020 벤처기업정밀실태조사와 2020 한국기업혁신조사 자료를 활용하여 통계적 매칭 시뮬레이션을 수행하였다. 먼저, 선행연구를 바탕으로 통계적 매칭에 사용되는 변수를 선정하였다. 공통변수는 업종, 종업원수, 지역, 업력, 상장시장, 매출로 설정하였고, 검증을 위한 고유변수와 제공변수는 중소기업 혁신에서 가장 중요한 연구인력 비율과 R&D 비용으로 각각 설정하였다. 사전 검증을 위해 2020 벤처기업정밀실태조사 자료를 수여자 데이터 30%와 기여자 데이터 70%로 분할하였다. 통계적 매칭에는 마할라노비스 거리와 랜덤 핫덱을 결합한 방식을 사용하였고, 성능평가는 수여자 데이터와 원시 데이터의 평균값 비교와 커널 밀도 함수(Kernel Density Estimation)를 통해 데이터 분포를 비교하였다. 검증결과, 수여자 데이터 30%와 기여자 데이터 70%에서 추출된 매칭 데이터의 평균값이 통계적으로 유의한 차이가 없는 것으로 나타나 유사한 데이터가 매칭된다는 것을 확인하였다. 또한, 두 데이터의 커널 밀도 함수로 도출한 데이터 분포 역시 유사한 형태가 나타나는 것을 확인할 수 있었다. 사후 검증에는 2020 벤처기업정밀실태조사에서 임의로 30%를 수여자 데이터로 추출하고 2020 한국기업혁신조사 자료를 기여자 데이터로 설정하여 통계적 매칭을 수행하고 검증하였다. 사전 검증과 마찬가지로 공통변수는 업종, 종업원수, 지역, 업력, 상장시장, 매출로 설정하였고, 검증을 위한 고유변수는 연구 인력 비율과 R&D 비용으로 정의하였다. 분석 결과, 수여자 데이터의 연구인력 비율의 평균과 기여자 데이터의 평균은 예상과 다르게 통계적으로 차이가 있는 것으로 나타났다. 하지만 커널 밀도 함수에 따른 두 데이터의 분포는 유사한 형태를 보이는 것으로 조사되어 통계적 매칭의 적절성을 확인할 수 있었다. R&D 비용은 통계적 매칭 수행 결과, 수여자 데이터의 R&D 비용 평균과 기여자 데이터의 평균이 통계적으로 차이가 없었고, 커널 밀도 함수도 유사한 분포를 보이는 것으로 조사되었다. 이러한 결과는 모집단은 동일하지만 서로 다른 표본에서 수집된 자료를 통계적으로 결합하여 신뢰할 수 있는 새로운 데이터를 확보할 수 있다는 측면에서 큰 의의가 있다. 또한, 경영학 분야에서 많이 사용되지 않았던 데이터 매칭 방법론을 모의실험을 통해 타당성을 검증함으로써 연구용 데이터 확보와 연구방법론의 확장에 기여했다는 점에서 시사점을 가진다.

「로동신문」에 드러난 북한의 산림정책 (Forest Policy of Democratic People's Republic of Korea Represented in RodongShinmun)

  • 송민경;박미선;윤여창
    • 환경정책연구
    • /
    • 제11권3호
    • /
    • pp.123-148
    • /
    • 2012
  • 북한의 산림황폐화는 지난 1980년대 중반부터 가속화되어 1990년대 극심한 경제난을 겪은 이후 현재까지 계속되고 있다. 북한은 이러한 산림황폐화에 대응하여 산림복원 및 녹화계획을 수립하여 추진해왔으나 정책 실행과정 및 결과에 관한 내용을 공개하지 않고 있다. 로동신문은 국내에서 접근이 가능한 북한 자료로서 당 기관지이므로 북한 정부가 강조하는 정책을 담고 있다. 따라서 본 연구는 북한의 대표적 미디어인 로동신문에 실린 산림관련 기사를 조사함으로써 북한 산림정책을 파악하고자 하였다. 내용분석법을 활용하여 1990년부터 2011년까지 표제에 '산림' 또는 '림산'을 포함한 499개 산림관련 기사를 분석하였다. 기사를 통해 보도된 국가산림계획 및 정책의 주요 내용을 파악하고, 정책수단이론에 근거하여 산림보호 및 녹화를 위한 규제적, 경제적, 정보적 정책수단에 관한 보도 내용을 살펴보았다. 분석결과, 로동신문은 산림조성, 산림경영, 국토관리, 산림보호에 대한 국가 산림계획 및 정책을 보도하였다. 북한 산림정책의 방향은 1990년대 산림 이용 중심에서 2000년대 산림보호와 관리로 변하였다. 로동신문은 경제적, 사회적 유인 수단보다는 규제적 수단과 교육 및 훈련 중심의 정보적 수단에 관한 내용을 더 많이 보도하고 있었다. 특히 김일성과 김정일의 교시 및 지적을 통해 산림사업의 중요성을 강조하고, 산림 보호 및 녹화활동을 애국활동으로 묘사하였다. 산림조성 및 보호를 위한 다양한 선전, 선동 활동이 보도되었고, 최고 지도자로부터의 포상 및 모범 업적에 대한 공로 평가도 일부 보도되었다. 이와 같은 결과는 로동신문이 북한 정부의 산림정책을 드러내고 선전, 선동하기 위한 수단으로 활용되고 있음을 증명한다.

  • PDF

종합병원 간호사의 교대근무와 건강상태에 관한 연구 (A Study of Health Condion and Shift Service of the Nurse in)

  • 김순옥
    • 간호행정학회지
    • /
    • 제3권1호
    • /
    • pp.119-133
    • /
    • 1997
  • Continuing shift service of clinical nurses can be not only the cause of occupational dissatisfaction by being connected with the change of circadian rhythm and the burden of duties to be applicable to such changes. But also of inviting the lowering of nursing quality by being affected to the resignation of the nurses as the threat to the health of the nurses. This study has selected 500 nurses at random under non-probability sampling who have been serving by shift in 7 general hospitals which have over 400 sickbeds for the purpose of cross-sectional survey design from Sep. 7 through 20, 1996. Standardized modification of the CMI has been used which was designed for Koreans with Cornell Medical Index developed by Broadman and his fellow workers as the study device. The structure of the device was composed of 35 questions on physical appeal(Chronbach's ${\alpha}=8507$) and 22 questions of mental appeal(Cronbach's ${\alpha}=.8166$ totalling 57 questions. The collected data has been computerrized by using SPSS. General character, present symptom, perceived symptom and others are sought by practical number and percentage, and the health condition comparison followed by general characters was conducted by t-test and ANOVA. The post test was by Duncan's test by the level of p<.05. 1) The items of the answer that they have the physical symptom presently by 50% or over of the nurses were as "Do you often have spells of severe dizziness", "Are your eyes often red or inflamed", "Does press or pain in the head often make like miserable", "Are your ankles often badly swollen", "Do pains in the back make it hard for you to keep up with your work". 2) The items of the answer by over 50% of the nurses as the mental symptom at present were "do you fell bad when criticized?", "Do you get angry when everything is against your will?", "do you get angry when ordered to do this and that?", "do you feel uneasy by such a trifle thing?", "do you tremble or are you freightened by sudden sound?". The mental and physical symptoms which have appeared presently in connection with the shift service have been agreed with each other. But the physical condition has been worse than the mental one. 3) In the physical health conditions followed by demosociological character, there were the significant differences by sex, religion and place of residence(p<.05), and in the mental health conditions, there were the significant differences by age, marital status, residence place and the required time for attending hospital(p<.05). 4) There was significant difference by the degree of satisfaction about the duty in both the physical and mental health conditions. In short, the higher the degree of duty satisfaction, the better the health conditions. 5) There were the significant difference according to the times of night duty and whether they take the drug or not or the kinds of the drugs in the physical health conditions related with the characters of night shift. Mental health conditions in the night shift case showed significant differences according to their taking drug or not or the kinds of the drugs(p<.05). I can confirm that the nurses have been affected continuously by the shift service mentally and physically. The maintenance of the physical and mental health of the nurses and its promotion are very important problem to guarantee the quality nursing in the performance of the nursing service continuously and effectively, so the hospital should make every effort to improve the duty conditions by finding out the causes affecting to their health. In the nursing management viewpoint, I think that elevating the satisfaction degree about the duty would be a great help to the promotion of physical and mental health conditions. But what is most important is that the nurses themselves should take care of themselves in maintaining the good conditions in their service in the hospital.

  • PDF

일제하(日帝下)(1920년대) 조선인수형인(朝鮮人受刑人)의 식생활상황(食生活狀況)과 그 배경(背景) (Dietary Life Status of Korean Prisoners' and the Background during the Period of Japanese Ruling)

  • 김천호
    • 한국식생활문화학회지
    • /
    • 제18권1호
    • /
    • pp.56-68
    • /
    • 2003
  • The objects of this study are to find out (1) real situation of the food supply in prison under Imperial Government of Japan more cleary (historical meaning) and (2) which might help in understanding wrong present food consumption patterns in Korea which causes environmental as well as health problems. It is generally known that the length of the Japanese occupation for Korea is 36 years. However, it is concluded in this study that it was longer (70 years ; from 1875 to 1945 from when Japanese Army attacked and occupied Yungjongdo and Kanghwado island to e time when they were defeated on World War II.) Korea was annexed by Japan in 1910 then the Imperial Government of Japan dismissed the Korea Army, controlled the Office of Justice and the management of prison by force. Since then about 50% of all land was fell into Japanese Government ownership and 80% of Korean farmers became as tenant. After this change, Korea farmers were forced to pay extremely high rent (up to 80% of its harvest). Forced immigration, low price procurement of grain by Japanese government up to more than 30%of their production, was practiced. Accordingly, the food situation of Korean farmers became miserable, which may caused more violations of Imperial Japanese Law. Malnutrition, epidemic diseases, mortality rate of infants soared and average life expectancy shortened to 20-30 years old. This was the period of World Economic Crises and Food Crises in Japan. It was said then that if one Japanese comes to Korea then 200 Koreans will starved to death. Meanwhile, Proconsul Bureau of Chosun requested to the Department of Medicine, the Imperial University of Kyungsung to survey food supply situation of Koreans in prison throughout Korea. Objectives of the survey then was not only to find out scientifically whether it is agreeable in maintaining prisoner's health and also find out the possibility to save food during food crisis. Survey was started from 1923 and ended in 1945, and it focussed on prisoners in the Seodaemoon Prison. This report is the outcome of the first survey. They concluded that the food supplied was nutritionally (had) no problem, in compare with those of workers in the factory, students in the dormitory in Japan and with those of prisoners in Taiwan, France and Germany. Amount of grain supplied were different according to their work lord and was divided into 9 different levels. Total grain was consisted of 50% millet, 30% soybean and 20% indica rice(variety). However, there were no difference in the amount of supply of side dishes between work groups. For the highest working group, 3280g of boiled grain per day was supplied to make stomach full but as a side dishes, salty fermented bean paste, fermented fish and salty soups, etc. was supplied. Deficiency of animal protein were observed, however, high intake of soybean may possibly caused animal protein deficiency problem. On the contrary, the intake of water soluble vitamins were insufficient but the level of calcium and iron intake seems to be sufficient, however, imbalance of intake of nutrition may caused low absorbtion rate which might caused malnutrition. High intake of dietary fiber and low intake of cholesterol may possibly prohibited them from so called modem disease but may caused the defect in disease resistancy againist epidemics and other traditional disease. Over intake of salt(20-30g per day) was observed. Surveyors who attended in this survey, mentioned that the amount of food intake may nutritionally be sufficient enough but the quality of food(and possibly, the taste of food) were like that of animal feed. For the officials who received this report might consider that considering the war situation and food crisis, the supply situation of food in the prison may considered to be good enough(because they are not starving). But as a Korean who studied this report, one feel extremely pity about those situation because (situation of) those period were very harsh under the Imperial Law and keeping the Law by Koreans were almost impossible, therefore, about one third adult violated the Law and were put into jail. And they were treated like animals.

요양보호사의 위험요인과 보호요인이 이직의도에 미치는 영향 연구: 직업적응의 매개효과 중심으로 (A Study on the Effects of Risk Factors and Protection Factors of Care givers on Job Change Intention: Focused on the Mediation Effect of Occupational Adaptation)

  • 박스잔;김윤재
    • 벤처창업연구
    • /
    • 제13권2호
    • /
    • pp.159-175
    • /
    • 2018
  • 본 연구는 요양보호사의 이직의도에 직업적응이 미치는 영향에 대한 이해를 통해 요양보호사의 위기와 역경을 극복할 수 있는 요인을 규명하고 장기적으로는 요양보호사의 다양한 문제 해결에 기여하는 것을 목적으로 한다. 이를 실증적 연구과제로 확인하고자 위험요인과 보호요인, 조사대상자의 일반적 특성요인, 직업적응 및 이직의도를 선정하였으며, 요양보호사의 위험요인과 보호요인이 이직의도에 영향을 미치는데 있어서 직업적응이 매개역할을 하는지를 검증하고자 하였다. 이에 서울 경기지역의 노인의료복지시설에 재직 중인 요양보호사 291명을 대상으로 설문을 실시하여 분석한 결과는 다음과 같다. 첫째, 요양보호사의 위험요인 및 보호요인과 직업적응의 관계에서 요양보호사의 관계갈등이 심할수록, 직장문화에 대한 부적응이 높을수록 직무만족과 조직몰입에 악영향을 미치고, 정서적지지, 평가적지지, 정보적 지지가 높을수록 직무에 만족감을 느끼고 직무에 몰입하게 되는 것으로 나타났다. 둘째, 요양보호사의 위험요인 및 보호요인과 이직의도의 관계에서 요양보호사의 관계갈등이 높을수록, 직장이 불안정하다고 느길수록, 직장문화에 적응하는 것이 어렵게 느껴질수록 이직의도를 더 많이 갖게 되는 것으로 확인되었다. 마지막으로 요양보호사의 위험요인 및 보호요인과 이직의도의 관계에서 직업적응의 매개효과에 대한 검증결과, 직업적응의 하위요인인 직무만족은 매개역할을 하는 것으로 나타났지만 조직몰입은 위험요인인 직무스트레스와 이직의도의 관계에서만 매개역할을 하고, 보호요인인 자기효능감이나 사회적 지지와 이직의도의 관계에서는 매개변인 역할을 하지 않는 것으로 나타났다. 즉, 요양보호사가 평소 직무에 대한 만족감을 느끼고 있다면 직무에 대한 스트레스도 덜 받게 되고, 자기효능감이 향상될 것이며, 사회적 지지에 대한 긍정적 사고방식을 갖게 되어 이직률을 낮출 수 있다는 사실을 알 수 있다. 또한 요양보호사가 조직에 몰입하면 할수록 직무스트레스를 덜 받게 되고 이직의도를 감소시킬 수 있으나 자기효능감이나 사회적 지지에 대한 인식에는 큰 영향을 미치지 못하는 것으로 확인되었다. 이를 바탕으로 시설장은 요양보호사들이 보다 직업에 적응할 수 있도록 갈등해소를 위한 노력과 직장문화에 대한 적응도를 높일 수 있는 방안을 모색하여 시설운영의 안정을 도모하고 질 높은 서비스 제공을 위한 노력을 해야 하며, 요양보호사들의 직무만족과 조직몰입의 향상을 위한 적극적 경영전략 및 제도적 뒷받침을 위한 개발이 요구되어진다.